VPHR ORGANISATION & PEOPLE ANALYTICS
Making an impact with your data through storytelling
NICKY CLEMENT
nicky-clement
NickyClementUL
UNILEVER ISA GLOBAL COMPANY
EUROPE● €12.9 BILLION TURNOVER
● 24% OF GROUP
TURNOVER
ASIA/AMET/RUB
● €23.3 BILLION TURNOVER
● 43% OF GROUP TURNOVER
THE AMERICAS● €17.5 BILLION TURNOVER
● 33% OF GROUP
TURNOVER
2017 TURNOVER = €53.7 BN
WE MAKE MANY OF THE WORLD’S FAVOURITE BRANDS
OUR VISIONTO GROW OUR BUSINESS,
WHILST DECOUPLING OUR
ENVIRONMENTAL
FOOTPRINT FROM OUR
GROWTH AND INCREASING
OUR
POSITIVE SOCIAL IMPACT
POSITIVE SOCIAL IMPACT
BUSINESS GROWTH
DECOUPLEENVIRONMENTAL
FOOTPRINT
MY 6 AREAS OF FOCUS
Embedded Partners
Next Generation
Employee insights
Social listening
HR LAB &
External
Partnerships
Next Generation
Insights
Analytics
community
HR Performance
Measurement
PROACTIVE
AGILE
CAPABILITY
STORY TELLING
UNDERSTANDING YOUR CONTEXT IS
KEY
‘ALWAYS ON’ LISTENING
Jan Feb Mar Apr May Jun Dec …Jul Aug Sep Oct Nov
UniVoiceOn
demand
On demand
UniVoice Snapshots
POWERFUL STORIES COME FROM LISTENING TO YOUR EMPLOYEES - QUOTE THEM TO
ADD IMPACT TO YOUR INSIGHTS
• We trust that what we are doing is the right thing
• And have belief that the insights we create are important
…. But can we prove it?
• We can create the best analytics in the world with the most innovative methods and intellectually stimulating points…..But If nobody is listening – is it worth anything? If nobody understands – is it worth anything? If nobody can apply this in their job – is it worth anything?
“Analytics has no intrinsic value” – if it doesn’t lead to action
WHAT IMPACT DO WE HAVE ON OUR ORGANISATION?
Put our leaders at the heart of the question:• What is their hypothesis - R&D• How can we effectively augment their decision making - everyday
Augment decisions by being:• Relevant - Communicating data-based HR insights into language that connects with
partners in other functions• Concise - Enabling line managers and employees to extract useful information from HRIS• Compelling - Visualising data, enabling action
FOCUS ON THE BUSINESS – AUGMENT DECISION MAKING
EMBEDDING INSIGHTS INTO DAILY PRACTICE
Capability building
• Community of practice• Expert inspiration• Experimentation• Clinics and practical tools
WE COLLABORATE, INVEST, LEARN, PILOT AND ADVOCATE
OUTSIDE IN AND INSIDE OUT
R&D IN
HR LAB
LEADERS IN
PEOPLE
ANALYTICS
Entrepreneurial
approach
WITH START UPS
SPEAKING
ENGAGEMENTS