Trivandrum International Airport

Represented byNIMMI REJI MATHEW

IntroductionAirport is a place where aero planes and aircrafts

take off and land passengers and cargo.

Airports are busy, exciting places overhead planes approach the airport on their assigned routes called traffic patterns.

Airports resemble small cities. Many have hotels, banks, post-offices and shopping malls.

Runways must be long enough and wide enough to handle the largest planes.

The management staffs at airports are divided into several departments, such as administration, finance, operations etc..

An airport must operate like a business. Airports rent space to the airlines for offices, ticket counters and baggage areas

In addition the air-port receives income form parking , advertising and telephones in the terminal, landing fees paid by the airlines and in some airports, a passenger tax.

ObjectivesThe certain objectives of the study are as follows:-

To study about the history of the organization.

To understand services provided at TIA.

To know how the resources of organization are managed.

To get an idea about structure of the organization.

To know about the functioning of each department.

Industry profileAirports Authority of India (AAI)

Airports Authority of India (AAI) was formed on 1st April, 1995 by merging NAA and IAAI, to create a centralized organization that could effectively manage both the international and domestic airports.

It was formed by the Act in Parliament

AAI manages 124 airports and also provides CNS/ATM services to all civil airports in the country which covers Indian airspace measuring

Some of the important functions of AAI are:

Passengers facilities

Air navigation services

Security

HRD Training

Profile of the organizationTrivandrum International Airport is located in

Thiruvananthapuram and is the first airport in the state of Kerala, India.

TIA is considered as an "all weather" airport in the country and is ISO 9001-2000 certified

It is the second busiest airport in Kerala in terms of domestic and international traffic after Cochin International Airport.

Organizational structureAIRPORT

DIRECTOR

OPERATIONAL SECTIONS

NON OPERATIONAL

SECTIONS

MOTOR TYRANSPORT

ATC

CNS

TERMINAL MANAGEMENT

LAND MANAGEMNT

FINANCE

HRM

COMMERCIAL

ENGINEERING

CIVIL ELECTRIC

DEPARTMENTSHuman Resource Management Department

Finance Department

Commercial Department

Engineering Department

Operations Department

SWOT analysisSTRENGTHIt is located near to the city.

Committed and skilled work force.

Good lighting system of the runway using a latest lighting system, which will enable the aircrafts to land even in bad weather conditions.

Good communication system by installing the latest Radar equipments.

Good fire fighting Team equipped with modern facilities and equipments to meet any emergencies

WEAKNESSNon availability of exclusive cargo terminals

Non availability of shopping malls, entertainment centers etc in Terminal building.

Non availability of enough hangers

OPPORTUNITIESIncrease in the number of potential customers due

to the introduction of new fare structure and economic travel plan.

Growth of helicopter tourism promoted by Govt. of Kerala.

Emphasis on Global tourism and Ayurveda.

Introduction of new airlines providing less cost to encouraging more passengers to travel by air.

THREATSCompetition from other privatized airports.

Changing needs and perception of customers on service quality.

Lack of proper accommodation facilities like five star hotels and other amenities near airport.

Concern over security threats

Finding and SuggestionsFINDINGSHigh qualified, skilled and hardworking labor force

Good scope for increasing market shares both in passengers and cargo movement

Maintaining a good relationships between management and employees

Employers and workers are well disciplined and efficient in their job

There are no political interference in its daily operations

SUGGESTIONSIt can increase the work force for better handling of

passengers and reduction of waiting time

It can allow the cargo department to function as an independent department

Training and development program may be conducted on a periodic basis

The duties of employees need to be clearly defined to make them more efficient and accountable

Better control system over workers should be implemented

THANK YOU