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Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

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CALEM 2014 presentation: Non-Credit Management: The Changing Landscape from ERP to Solution Specific Software by Kathy Brady with Augusoft. This presentation introduces the concept of incorporating technology as a key member of your team. Viewers will discover how colleges and universities are instituting enrollment solutions designed to make registration easy and intuitive. CE programs need software that is scalable and able to integrate with other institutional platforms that facilitate enrollment success.
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Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software CALEM Conference Thursday, July 24th, 2014 Kathleen Brady, Augusoft Chief Sales Executive CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.
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Page 1: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

Non-Credit Enrollment Management: The Changing Landscape

from ERP to Solution Specific Software

Non-Credit Enrollment Management: The Changing Landscape

from ERP to Solution Specific Software

CALEM Conference

Thursday, July 24th, 2014

Kathleen Brady, Augusoft

Chief Sales Executive

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 2: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

Kathy Brady

Chief Sales Executive

Continuing Education Professional

Introducing

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc. Augusoft®, the Lumens® name and identifier(s) are registered trademarks of Augusoft. This copyright

in the entirety of this document, as well as any literature related to Augusoft Lumens, know-how, and implementation methodology, are the property of Augusoft and

may not be reproduced, stored, communicated, or transmitted in any form or by any means, electronically, mechanically or otherwise, in whole or in part without prior

written permission of the copyright holder. Any recipient entities of this document agree not to copy such materials and are responsible for ensuring that their

employees or agents are aware of the rights vested in these items. Augusoft reserves the right to alter product and service specifications described in this

presentation. Use of the terms "partner" and "partnership" do not imply a legal partnership between Augusoft and any other party. Various trademarks are held by

their respective owners.

Page 3: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• ERP

• Best of Breed Solutions

• Customer (Student) Expectations

• Administration Expectations

• Non-credit Continuing Education as unique entity

• Trends

• Questions

Agenda

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 4: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

Enterprise Resource Planning (ERP) is a business management

software—usually a suite of integrated applications—that a

company can use to collect, store, manage and interpret data from

many business activities, including:

• Product planning, cost and development

• Manufacturing or service delivery

• Marketing and sales

• Inventory management

• Shipping and payment

Enterprise Resource Planning (ERP)

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 5: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• Banner® by Ellucian, Colleague®

by Ellucian, Oracle’s PeopleSoft®

• Designed for academic (credit)

side

• Application (enrollment),

registration, payment are separate

functions

• Tracking of student from first

engagement through graduation

ERP for Education

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 6: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• CIO recognizing that ERP does not work for every situation

– Joanna Young, CIO, University of NH explains in a recent interview why

individualized solution may provide better service to the institution.

• LERN® and Augusoft publish whitepaper, “Continuing

Education: Unique Programs Require Unique Software”

– CE Units follow entrepreneurial business model which is unique in an

academic setting

– Data collection and analysis key to making profitable business decisions

– Instructional design for CE programs is very different than a semester-

based course

Solution Specific Software

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 7: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• LMS– Blackboard

• CRM– Salesforce.com

• Human Resources– WorkDay

• Financial Management– Kuali

• Marketing– Genoo

• Enrollment/Registration– Lumens

www.augusoft.net © 2014 Augusoft, Inc. 7

Best of Breed Solutions

Page 8: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• Browse, choose, pay for

goods & services online

• Intuitive process

• Companies buying training

have similar expectations.

• Immediate answers

• Expect immediate access

• Loyalty is gained through

exceeding expectations

Customer (Student) Expectations

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 9: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• Dashboard views of key

performance metrics

• Ad-hoc reporting

• Business Intelligence

• Analytical Reports

addressing CE needs

• Connections between

CRM and Enrollment

Administration Expectations

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Augusoft Lumens®. Dashboards© 2014.

Page 10: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• Business model for CE very

different than academic

model—profit center

• Rapid response environment

• Contract Training is not the

exception any longer

• ROI tracking for classes and

certificate programs

• Increase CE staff productivity

• Provide superior customer

service to students

• Meet needs of the diverse

population you serve

Unique Needs

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 11: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• Cloud-based (SaaS) meeting the needs of staff, faculty, students

• Integrate with various products providing a holistic solution

• Intuitive for students, faculty and staff

• Meets or exceeds 80% of your needs

• Customer-focused development

• Industry experts providing intellectual capital

• Provides industry trained support staff

Best of Breed Software Solutions

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 12: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

• CRM for open enrollment and

contract training

• Conference management

• Student retention tools

• Post completion data tracking

• LMS integration

• 3rd party Online Course

Provider integration

• Custom ERP integration

practices

• Diverse program offerings

CE Trends Software Must Address

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.

Page 13: Non-Credit Enrollment Management: The Changing Landscape from ERP to Solution Specific Software

Questions? Contact:

• Kathy Brady

• 401-264-0150

[email protected]

Trusted experience in lifelong learning

Innovation built on best practices

Exemplary customer assistance

Questions

CONFIDENTIAL AND PROPRIETARY | © 2014 Augusoft, Inc.


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