Norman SecureTidePowerful cloud solution to stop spam and threats before it reaches your network

The challenge

The challenge

• Spam is costly, not only a nuisance.– Time spent identifying, reading and/or deleting the messages – The bandwidth consumed during the delivery – Data storage on the mail server – Legal risks of racially or sexually harassing e-mails

• Phishing email messages are designed to steal money.– E.g. requesting credit card information– E.g. lure recipient to fake website to enter personal

information

• Spam can also bear, or contain links to malicious websites containing, malware such as:– Virus– Worms– Phishing

Trends

Emails filtered through SecureTide in 2012

In 2012, more than 80 percent of emails were

spam

In 2012, more than 10 percent of spam messages

contained malicious content

Spam is not a «thing of the past»

Costs

Direct costs associated with spam (not counting phishing emails)

Time spent identifying,

reading and/or deleting the messages

The bandwidth consumed during

the delivery

Data storage on the file server

Cost example

• Company A – 10 users – Average yearly cost per employee: 50 000€

• Each user spend in average 5 minutes per day onreading and deleting spam– Cost per user / day: ~2,14€– Cost total per day: ~21,40 €– Total cost per year: ~ 4 922€

If you could block 99 percent of these messages accurately, you could use the savings to adds value to your bottom-line instead

Phishing – when the cost becomes personal

Phishing web site Real web site

The solution: Norman SecureTide

• Easy, safe and secure hosted email security– 99% effective in blocking spam and malicious

mail– Inbound and outbound email protection– User friendly interface including extensive

statistics and reports.– Disaster email recovery service included– Daily Held Spam Reports

• Hosted Service– No installation of software / hardware required.– Set up on the fly, fully functional within

minutes.– Spam and malicious mail never reaches your

network

Why Norman SecureTide?

Hosted Email Security

No installation of software / hardware required.

Set up on the fly, fully functional within minutes.

Spam and malicious e-mail never reaches your

network

Layered Security – Stronger Protection

Spam protect

ion

Virus protect

ion

Clean email

Patterns are updated

thousands of times each day

Up to 4 AntiVirus

engines scan emails for malicious content

Clean email is delivered to the

recipient

Easy administration

Intuitive interface

Instant overview

Full control

Norman SecureTide - features

Cloud based email filtering

• Easy setup• Inbound and outbound

filtering• Email continuity• Active Directory sync• Daily Held Spam reports• End-user web interface

Easy setup

All you need to do is change the MX record,we take care of the rest

Inbound and outbound filtering

Protect both inbound and outbound email

Email continuity

If we can’t connect to your email server, we will encrypt and queue email for up to 30 days until the email server

is back online

Active Directory import

Manual or scheduled Active Directory user import

Daily Held Spam Report

Allow end-users to manage their own quarantine

View a secure version of the held mail in

your browser

Release Held Spam Mail

Viruses can’t be released

See quarantine online, or request

updated HSR

SecureTide – Summary

• Easy, safe and secure hosted email security– 99% effective in blocking spam and malicious

mail– Inbound and outbound email protection– User friendly interface including extensive

statistics and reports.– Disaster email recovery service included– Daily Held Spam Reports

• Hosted Service– No installation of software / hardware

required.– Set up on the fly, fully functional within

minutes.– Spam and malicious mail never reaches your

network

In depth - technical

How it works

• Perimeter protection blocks known spam senders before a connection is made

• Malware and spam-patterns are updated thousands of times each day to ensure you’re always protected against the latest threats

• Clean email is delivered directly to your inbox• Blocked email is quarantined

– Every day a Held Spam Report is sent so you can review blocked messages, and release any wrongfully blocked messages

How does SecureTide determine which emails to block• Collaboration of automated systems and people to block spam and

viruses.– Continuous, large-scale learning process where human and

machine elements work together to evaluate messages. The machines do things that the people can't, such as comparing and cataloging features on millions of messages very quickly. Likewise, people do things that the machine can't, like recognizing a new spam or obfuscation technique with a single spam sample.

• Continuous rule updates– The service is maintained and updated an average of 4,000 to

8,000 times a day, every day.

Held Spam Report and Web Access

• Daily Held Spam Reports enable the end-user to quickly get an overview of blocked messages– Easily release blocked spam directly from the Held Spam

Report– Easily ask for updated report directly from the Held Spam

Report

• Personalized web access– End-users can easily view their own statistics and blocked

messages directly in their web browser– Administrators can easily view statistics for entire domains,

and release messages for individual users directly from the customer portal

User management

• Users must be added to SecureTide to receive Held Spam Report

• Users can be added manually or by LDAP import– Manual user creation requires name and e-mail address– LDAP import will import all email users in Active Directory

• Requires user to allow for LDAP import over Internet

• SecureTide can be set to «Open Mode» or «Closed Mode»– Open mode: SecureTide will accept email for all recipients for a

domain.– Closed mode: SecureTide will only accept email for registered

users.

Thank you