North Carolina Area Health Education Centers AHEC in 2015… The Road Ahead Warren P. Newton, MD,...

North Carolina Area Health Education Centers

AHEC in 2015…The Road Ahead

Warren P. Newton, MD, MPHVice Dean & Director, NC AHEC

September 11, 2015

North Carolina Area Health Education CentersNorth Carolina Area Health Education Centers

Thank you to the Statewide MeetingProgram Committee!

Thank you to the staff at Greensboro AHEC!


Thanks to all of you!


Questions

• What is the future of healthcare delivery and education?

• Where do we want to go? • What is the AHEC strategic plan? • What should we focus on in 2015-16?


Key Messages

• Exciting time: we can make a huge difference to North Carolina!

• Relationships, service are foundational

• Emphasize innovation, evaluation, advocacy

• We will work together better


My Crystal Ball


What I See…

• Clinically Integrated Networks• NC System CEO Turnover• Medicaid Reform 2015• Personalized medicine• Workforce MIA


Where do we want to go?We can do better


Where do we want to go?

We can do better


Where do we want to go?

• Our role is to help transformation of health care delivery and education

• Primary care, population health, whole person, equity

• Implement the quadruple aim – quality, patient experience,value, provider experience, all at the same time, as soon as possible

• All professions, across the continuum of care, across the whole state.


Where do we want to go?Help transform education…

• Emphasize competencies• Active learning• New technology – Portfolios– Simulation

• Blended methods/longitudinal• Engage licensure and

accreditation bodies


What is the AHEC strategic plan?


Thanks to--

+ the Program Office


NC AHEC Strategic PlanCalendar Years 2015 – 2018

MISSIONTo meet North Carolina’s health and health workforce needs.

NC AHEC provides educational programs and services that bridge academic institutions and communities to improve the health of the

people of North Carolina with a focus on underserved populations.

VISIONTo help lead transformation of health care education and services in North Carolina.

VALUES

Collaboration – We will be team-based and open-minded Diversity – We will be respectful and inclusive

Service Excellence – We will deliver quality activities and services that our customers value

Innovation – We will continuously generate, implement, test, and improve new ideasIntegrity – We will act with fairness, transparency and the highest level of ethics


NC AHEC Strategic PlanCalendar Years 2015 – 2018

MISSION

To meet North Carolina’s health and health workforce needs. NC AHEC provides educational programs and services

that bridge academic institutions and communities to improve the health of the people of North Carolina with a focus on underserved populations.

VISION

To help lead transformation of health care education and services in North Carolina.

VALUESCollaboration – We will be team-based and open-minded

Diversity – We will be respectful and inclusiveService Excellence – We will deliver quality activities and services that our customers

valueInnovation – We will continuously generate, implement, test, and improve new ideas

Integrity – We will act with fairness, transparency and the highest level of ethics


Strategic Imperatives 2015-2018

• Improve health care workforce education.

• Improve access and effectiveness of primary care in rural and underserved areas.

• Ensure a valued and sustainable practice support service


Strategic PrioritiesInfrastructure & Culture

• Modernize IT system, expand capabilities

• Diversify and increase funding• Develop high performing culture

of collaboration and innovation


AHEC MATRIX (draft 9/1/2015)

Health Care

Workforce

Health Careers

& Workforc

e Diversity

Student &

Preceptor

Support

Graduate Medical Educatio

n

ContinuingProfession

alDevelop-

ment

Practice

Support

Library Service

s

Consumer Education Engage-

ment

Practice Manage-

ment

Safety Net

Clinical Service

s

Allied Health X X X X

Dentistry X X X X X X

Information Sciences

X X X

Medicine X X X X X X X X

Mental Health

X X X X X X

Nursing X X X

Pharmacy X X X

Public Health

X X X X

Other NewProfession

s

X X

Current Core Service Lines

Additional Service Lines


Updating Work Statements & Annual Report Process (Draft 9/1/15)


What should we focus on in 2015-16?


Innovation

• Where do ideas come from?• Content and process…• Investments in the Future will

continue• What do they lead to?



Health Care

Workforce

Health Careers

& Workforc

e Diversity

Student &

Preceptor

Support


n


alDevelop-

ment

Practice

Support

Library Service

s


ment

Practice Manage-

ment

Safety Net

Clinical Service

s




X X X


Mental Health

X X X X X X

Nursing X X X

Pharmacy X X X

Public Health

X X X X

Other NewProfession

s

X X




Evaluation and Dissemination

Answering the “so what” question…• Beyond counts to impact; stories as

well as numbers• Build in from the beginning• Be skeptical!• Let people know…


IT Infrastructure

We are an information based organization...

Blue JeansTableau

Simpler is better…Single ID sign Online CatalogAnd more…


Tableau



Data to Drive Performance• Goal: Accountability and

Performance Improvement• Fall 2015: identify initial metrics for

every core service; discipline meetings to give input…

• Spring 2016: give trends, improve quality of data, explore metrics for strategic imperatives

• Start with what we have—this is a 2-3 year process



Health Care

Workforce

Health Careers

& Workforc

e Diversity

Student &

Preceptor

Support


n


alDevelop-

ment

Practice

Support

Library Service

s


ment

Practice Manage-

ment

Safety Net

Clinical Service

s




X X X


Mental Health

X X X X X X

Nursing X X X

Pharmacy X X X

Public Health

X X X X

Other NewProfession

s

X X




Telling Our StoryEach AHEC - 3 Stories—This Fall

• Stories of people, practices, disciplines + pictures

• Numbers and evaluations• Pulling them together locally,

statewide and nationally• Learning how to tell our story


Making a DifferenceI was 16 years old. I was a rising junior at an alternative school and a new teen mother. I had generally done well in school, but I felt like I was beginning to lose my way. College didn't seem like a realistic goal for me since I had a little baby and I really hadn't taken any interest in a specific career. After really taking time to consider my future, I realized that I needed to help people. So many people came together to help me and my daughter, so what better way to repay them than paying it forward?


Promoting Transformation

One Person at a TimeOne Practice at a TimeOne Discipline at a TimeOne Health System at a TimeOne State at a Time


Questions?

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