www.sonomawib.org Notice of Meeting & Agenda August 8, 2018 3:00 p.m. 2227 Capricorn Way, Santa Rosa Santa Rosa Room “The Mission of the WIB, as a partnership of innovative business and community leaders, is to provide vision, direction, and coordination of a system that enables Sonoma County to have the most effective workforce attainable.” * Vote Required I. Introductions and Public Comment (3:00) II. Approve Minutes of May 9, 2018 (3:05) (Action) III. Bill Nordskog Retirement (3:10) (Presentation) IV. WIB Member Industry Feedback (3:25) (Discussion) IV. Grant Update (3:45) (Discussion/Action) A. EDD Additional Assistance Grant V. WIB Business (3:55) (Discussion/Action) A. Workforce Board Goals B. Adult Training Priorities C. Needs Based Payments VI. Chair/Director’s Report (4:15) (Discussion/Action) A. Chair Elect Recommendation/Nomination B. Spirit of Sonoma Nomination C. Sonoma County Youth Ecology Corps Update D. Regional and Local Plan Two Year Modification E. Industry Innovation Fund Request for Proposals VII. Workforce System Reports/Updates (4:40) (Discussion) A. Construction Training Programs Update B. Hospitality Apprenticeship Program
Transcript
www.sonomawib.org
Notice of Meeting & Agenda
August 8, 2018 3:00 p.m.
2227 Capricorn Way, Santa Rosa
Santa Rosa Room “The Mission of the WIB, as a partnership of innovative business and community leaders, is to provide vision, direction, and coordination of a system that enables Sonoma County to have the most effective workforce attainable.”
*Vote Required
I. Introductions and Public Comment (3:00)
II. Approve Minutes of May 9, 2018 (3:05) (Action)
III. Bill Nordskog Retirement (3:10) (Presentation)
IV. WIB Member Industry Feedback (3:25) (Discussion)
IV. Grant Update (3:45) (Discussion/Action)
A. EDD Additional Assistance Grant
V. WIB Business (3:55) (Discussion/Action)
A. Workforce Board Goals
B. Adult Training Priorities
C. Needs Based Payments
VI. Chair/Director’s Report (4:15) (Discussion/Action)
A. Chair Elect Recommendation/Nomination
B. Spirit of Sonoma Nomination
C. Sonoma County Youth Ecology Corps Update
D. Regional and Local Plan Two Year Modification
E. Industry Innovation Fund Request for Proposals
VII. Workforce System Reports/Updates (4:40) (Discussion)
*Attendees with asterisks arrived late or departed early.
I. Introductions and Public Comment
No public comment.
II. Approve Minutes of February 14, 2018
Motion to approve the minutes from the February 14, 2017, meeting: Paul Duranczyk /s/
George Steffensen. All approved (Kristyn Byrne, Yale Abrams, Judy Coffey, Keith Dias, Paul
Duranczyk, Al Lerma, Lynn Stauffer, George Steffensen, Steve Stobel, Ananda Sweet, Katrina
Thurman, Pedro Toledo, and David Wayte). There were no “nay” votes. Brandy Evans and
Stephen Jackson abstained. The motion carried.
III. Youth Friendly Business Recognition
Joey’s Pizza, West County Martial Arts, and Social Advocates for Youth were recognized by the
WIB as the first employers to receive the Youth Friendly Business Recognition Award. They were
giving a certificate and a window sticker for their place of business to show their achievement.
They were also be recognized by the State Board of Equalization with a certificate for their
contributions to youth service and employment.
IV. Youth Programs
A. Sonoma County Youth Ecology Corps Career Pathway Cohort
Auxiliary aids, services, and versions are available to individuals with disabilities upon request
by calling (707) 565-8504.
We are happy to report that several youth who previously participated in the Career
Pathway Program are now employed : three are working as extra help with the SCWA and
are making over $19 per hour, and one youth has an internship with the county’s Fleet
Operations office and has been offered a full time job with them at the end of her
internship. Staff is very excited about the success the youth in the Career Pathway
Program.
B. Summer Sonoma County Youth Ecology Corps (SCYEC) Update
Jennifer Hayworth reported all of the youth agencies are having issues finding youth that
are work ready. Partnership sites for the summer crew work include local parks and the
Sonoma County Water Agency (SCWA). Michelle Revecho shared this year’s SCYEC program
will run from June 18 to August 9. Five youth service providers will work with 40 youth.
Youth will work 32 hours a week for $13 per hour and have classroom education on Fridays
that will include career development and exploration. There are four investing hosts for
this year that pay for our crews to do work at their sites: City of Santa Rosa, Fire and
Emergency Services, Ag and Open Space, and the Russian River Keepers. The program gets
youth workers via referrals from SonomaWORKS program staff, programs that work with
current and former foster youth, and youth service providers that work with WIOA youth.
Youth in WIOA are also eligible to enter individual placements if they are not interested in
crew work. The Kick-Off event this year will be held on June 21. Katie took a moment to
thank Judy Coffey of Kaiser Permanente for again sponsoring all the food for the Kick-Off
lunch. The Visit A Crew Day will be July 23. There will also be a financial literacy event
hosted by the Redwood Credit Union educating youth on budgeting for their paychecks that
will be a little different from the Bite of Reality Program from previous years. The program
will end with an Opportunity Fair that will include a tour of Job Link and mock interviews.
V. WIB Member Industry Updates – Wildfire Impact
Kristyn asked the group for feedback on the Wildfire Impact, either directly or indirectly, i in
regards to their industry’s workforce:
Healthcare - Judy Coffey
• Affordable housing for their staff retention and recruitment.
Auxiliary aids, services, and versions are available to individuals with disabilities upon request
by calling (707) 565-8504.
People who lost their homes are relocating. Also some staff are moving due to school
changes or post traumatic effects on their children at the end of the school year
• No issue finding medical assistants.
• Shortage of clinical lab scientists to work at the blood banks.
Santa Rosa Junior College can only train so many of these positions at a time and they are
the only training facility in the area for these jobs.
• Shortage of Pharmacy Techs.
This position requires a PhD.
• Shortage of nurses with a BA degree.
We continue to need programs to get youth into nursing programs.
• Transportation.
This is also an ongoing issue. The city and county bus lines need to connect to support
people who use public transportation.
Healthcare – Pedro Toledo
• There has been a 17% percent increase in clients since October, many of which are
behavioral health and substance abuse related.
• Affordable housing for their staff retention and recruitment.
• No issue finding medical assistants.
Healthcare – Paul Duranczyk
• Affordable housing for their staff retention and recruitment.
They have lost some managers, nurses, and staff due to the high rents so they are short
staffed which essentially means fewer admissions.
Education - Stephen Jackson
• Retention of students.
There are requests for support to youth from trauma from the fires and the districts are
looking at how to provide this.
Higher Education - Lynne Stauffer
• Some companies are paying for staff to attend training at SSU.
• SSU recruited 1,900 new freshmen this year and accepted 1,825 transfers.
• They are working at offering classes at hours that are more accessible to students and staff.
Auxiliary aids, services, and versions are available to individuals with disabilities upon request
by calling (707) 565-8504.
Labor - Keith Dias
• Construction has a labor shortage. The unions are helping with training. The Trade
Induction Program (TIP) graduates are now starting jobs.
• The building trades are putting out a list of who is paying the right wage so people are not
overpaying to rebuild. The big issue is that the cost to rebuild is double what was expected
due to materials, permits, and land.
Chamber of Commerce – Ananda Sweet
• Small businesses owners have been working themselves rather than hiring staff.
• Affordable housing for their staff retention and recruitment.
There is a lot of talk about possible relocations at the end of the school year.
• Childcare.
Economic Development Board – Al Lerma
• Affordable housing for staff retention and recruitment.
Many of the people who lost their homes were underinsured. The City of Santa Rosa and
Sonoma County are trying to make permitting easier and faster and allowing more granny
units to the housing stock . We need to look longer term at population density and build
higher. The Silver Tsunami is coming and people will not be able to stay here in their
retirement. We need to coordinate to make changes to retain our population.
• Low unemployment.
We had a 2.8% unemployment rate before the fire and the lack of workforce will make that
even lower.
• Childcare.
There is a lack of it in the area.
VI. Grant Update
A. Grant Activities and Dashboard
Jessica led a review of the Job Link Dashboard statistics. The hourly rate is higher than last
year. Sonoma County has a low unemployment rate which means the clients we are
currently working with have higher barriers to employment or they would already be
working. Thanks to the $3.2 M Additional Assistance grant, the WIB currently allows for up
to $10,000 to be spent on supportive services and/or training .
Auxiliary aids, services, and versions are available to individuals with disabilities upon request
by calling (707) 565-8504.
Jessica gave some examples of how we have been able to help customers with expanded
supportive services.
Katie share that the immediate focus is on assisting those interested in the Building and
Trades as much as possible. The impact of the fire will be a ripple effect. Staff is currently
trying to determine the long term impacts and what our target population might be. The
County has had cuts in our Behavioral Services offices. Those individuals are dislocated
workers so they will be eligible for assistance. If you know of companies that need help let
them and us know.
Patti reported the trade businesses traditionally do not have Human Resources staff so we
are trying to facilitate connections between businesses looking for workers and the
workers. Job Link is creating fliers of the positions it has online to make it more convenient
for workers to come to our site. As this has been well received, we are looking to do flyers
for other industries as well. We are encouraging companies and employees to meet at our
resource center when it is convenient for them. We are also trying to reach out to
employers before they do lay-offs a and reaching out to their staff to provide resume
support and to get them ready for the job market. They are all eligible for services as soon
as a layoff notice is received so we can get them what they need as soon as possible.
4:30 – Judy Coffee departed the meeting.
Job Link has partnered with Goodwill to provide bilingual staff at Job Link.
VII. Workforce Board Goals
Kristyn led a review and discussion of the Short and Long Term WIB Goals since the fires and
the related reasonable metrics and accountability. The first two Short Term goals are related to
our grants and the fifth will help us to recognize what we need to focus on going forward.
Short Term Goals
Goal 1: Assist recovery through collaborative focus on intensive workforce development for
adults interested in the building & trades and dislocated workers interested in any field.
Goal 2: Assist recovery through ongoing engagement with businesses to deliver customized
services aimed at promoting growth.
Auxiliary aids, services, and versions are available to individuals with disabilities upon request
by calling (707) 565-8504.
Goal 3: Support youth development through refinement and expansion of the work-based
learning models embedded in the Youth Ecology Corps.
Goal 4: Utilize WIB meetings and WIB members to leverage industry expertise and to extend
the reach of WIB efforts.
Goal 5: Use data on regional workforce trends to prepare for opportunities to pivot.
Kristyn ask for comments on the short term goals, as there were none the meeting
continued.
We will work on incorporating the long term goals into the agenda going forward. Listed below
are the Long Term Goals for the committee over the next two years.
Long Term Goals
Engage Employers
1. Enhance and promote business services.
2. Create and sustain information feedback loops to identify emerging issues and barriers.
Convene, Broker & Leverage Resources
1. Lead efforts to implement workforce strategies in the Economic Recovery Plan and
Strategic Sonoma’s Comprehensive Economic Development Strategy.
2. Facilitate connections and partnerships to promote nimble, integrated and coordinated
services.
3. Create and share tool kits (industry and service focus).
4. Provide leadership and administrative support for regional Industry Sector Partnerships.
5. Advocate for effective workforce resources on the local, state, and federal level.
Develop Career Pathways
1. Led by WIB members as industry experts, and in partnership with SRJC, Adult Education,
CTE, and TIP, develop and disseminate materials illustrating career pathways in target
industry sectors.
2. Continue to develop the Career Pathways Program to add additional options for work-
based learning, including pre-apprenticeships and apprenticeships.
Effective Use of Technology
1. Maximize use of workforce and employment data available in CalJOBS and other data
sources.
Auxiliary aids, services, and versions are available to individuals with disabilities upon request
by calling (707) 565-8504.
2. Incorporate social media, press media and video into outreach activities.
The group discussed the Long Term Goals and made the following suggestions.
• Add a diversity metric for career pathways participants and post-secondary education
participants.
• Consider merge item 4 under Convene, Broker & Leverage Resource into the other goals.
There was additional discussion about how item 5 under Convene, Broker & Leverage Resource
may lead to the creation of WIB Sub-Committees or Ad Hoc Committees.
Keith Dias made a motion to approve the Workforce Board Goals for 2018-2020 with the
addition of the diversity metric added for for Career Pathways. Pedro Toledo seconded the
motion. All approved (Kristyn Byrne, Yale Abrams, Keith Dias, Brandy Evans, Paul Duranczyk,
Stephen Jackson, Al Lerma, Lynn Stauffer, George Steffensen, Steve Stobel, Ananda Sweet,
Katrina Thurman, Pedro Toledo, and David Wayte). No “nays”. No abstentions.
VIII. Director’s Report
A. Upcoming Economic Forecast
The Economic Development Board’s Spring Economic Forecast Breakfast with speaker Dr.
Steve Cochrane of Moody's Analytics will be on May 10 at 7:30 am at the Double Tree Hilton
Hotel. Katie shared there was one available seat at the WIB table. Ananda asked to attend.
B. National Association of Workforce Boards (NAWB) Report
Katie, Kristyn, and Al attended the March NAWB conference in Washington D.C. There
were 550 Workforce Development Boards represented and the event provided good
networking opportunities. There was training and discussions regarding best practices,
construction and other apprenticeships, and technology vendors presenting demos. It was
very informative.
C. North Bay Employment Connection (NBEC) Update
The North Bay Employment Group is a state-required regional consortium comprised of
Sonoma, Solana, and the Workforce Alliance of the North Bay (Lake, Marin, Mendocino, and
Napa Counties). Sonoma County is the fiscal agent for $300,000 to help tackle workforce
issues from a regional perspective and to share resources. This grant will:
• Support a facilitator to help NBEC with governance and establish roles and
responsibilities. We now have Memorandums of Understanding in place.
Auxiliary aids, services, and versions are available to individuals with disabilities upon request
by calling (707) 565-8504.
• Provide additional resources for enhanced business services. Provide innovation funds
to carry on industry sector partnerships. We are excited to receive some additional
funds to support this issue.
D. Conflict of Interest Forms
Judy Oates encouraged WIB members to completed their 2017 Conflict of Interest form and
turn them in to her as soon as possible.
IX. Adjourn 5:05pm
Next meeting: August 8, 2018
Location: Santa Rosa Room
MEMORANDUM
To: Workforce Investment Board
Date: August 8, 2018
Re: WIOA Adult Training Funds
REQUESTED ACTION
Expand the allowable use of WIOA Adult Training Funds
BACKGROUND
On November 8, 2017, the WIB voted to suspend the priority sector criteria for the WIOA Adult Program in order to prioritize training funds for WIOA Adult Program clients entering the Building and Trades. It was determined at that time that the WIB would review the use of training funds quarterly to re-evaluate capacity to offer training in other Sonoma County priority sectors.
TRAINING PROGRESS
Through June 30, 2018, sixty eight clients have enrolled in WIOA; 36 of these are Adults that have received $70,122.24 in training and supportive services in the Building and Trades.
If this trend continues, we can expect to spend approximately $120,210 of our Program Year 2018-19 Adult training and supportive service funds in the Building and Trades. We have budgeted $568,337 in training and supportive services funds for 2018-19.
In addition, 14 clients are on the waitlist to receive training support in other sectors, primarily Health and Wellness.
STAFF RECOMMENDATIONS
Staff recommends returning the allowable use of Adult Training Funds to what it was prior to November 8, 2017.
Supportive Service Policy and Procedure Draft July 20, 2018
The Purpose The purpose of providing Supportive Services for WIOA enrolled clients is to remove as many barriers to securing employment as allowed under the Workforce Innovation and Opportunity Act. Policy Supportive Services may be provided to WIOA enrolled participants to enable an individual to attend, participate in and complete approved career and training services, including apprenticeship, pre-apprenticeship, adult education and Local Board Determined Training. “Stand Alone” supportive services may be provided for a WIOA enrolled participant who is not participating in WIOA funded training and can include items necessary to secure employment (this includes Job Search only clients).
Supportive Services are defined as services necessary to enable an individual to participate in activities authorized under WIOA. The following provides examples of supportive services and is not intended to be an exhaustive or exclusive list of allowable services. Child care Books/Supplies Exams/Testing Fees Union initiation fees (not for monthly dues) Uniforms Boots License fee Tools and equipment Transportation expenses Eligibility for Supportive Services Adult or Dislocated Workers who are currently enrolled may be eligible for supportive services. Due to funding limitations, the necessity and dollar amount of supportive services must be determined based on the individual need of the WIOA enrolled participant. Determining client need will vary with each client’s individual situation. Counselors should use their discretion based on their professional experience and the counsel of their supervisor/manager to make the final determination. Utilizing documentation of a client’s particular need or hardship should be used, when appropriate, to document the counselor’s rationale for approving supportive services
To be eligible for supportive services, a participant must have been determined WIOA eligible, enrolled into the program, the services are necessary to participate in agreed upon and approved activities that lead to employment and:
• Participating in career or training services; or • Demonstrate need to secure employment; and • Are unable to obtain supportive services through other programs providing such services and • Have complied with program regulations and policies during the period of enrollment.
Participants in Follow-up career services are NOT eligible for supportive services. Individuals identified as needing ongoing supportive services must still be participating in career services (other than follow-up), training activities, or both to continue to receive supportive services. Supportive services may NOT be used to extend the date of exit. Supportive services, like follow-up services do not make an individual a participant or extend participation. TEGL 19-16
Disallowed Supportive Services Supportive services may not be utilized to pay for the following items:
• Expenses incurred prior to determination of WIOA eligibility • Fines and penalties such as traffic violations, finance charges, and interest payments • Contributions or donations • Vehicle or mortgage payments • Alcohol, Tobacco, Vaping or Marijuana • Items for family members, friends or pets
Needs Related Payments (NRPs) which are a form of supportive services available under WIOA, for participants in training, are not currently authorized by the Sonoma County Workforce Investment Board.
Procedure Background The Department of Labor has determined that WIOA is a funding resource of last resort (if other sources of funding are available, they must be used first). Therefore, participants are not automatically entitled to supportive services. The Employment and Training Counselor (ETC) will evaluate and assess that the WIOA eligible Adult and/or Dislocated Workers individual need for services by documenting the following;
1) The service or supply is essential for participating in training or securing employment AND 2) The Client can’t afford the service or supply AND 3) There are no other financial resources available that can pay for the service or supply
1) Examples of Documentation that verifies that the service or supply is essential
Documentation may include, but is not limited to: • A course outline from the training provider listing required materials (textbooks, tools, materials, etc.,) to
participate in training • A list from employers of items and supplies needed to secure employment • Invoice or documentation from licensing board showing testing and license fees • Invoice from Union detailing Initiation fees and mandatory upfront dues • Detailed case notes documented by the counselor in participant file
2) Examples of Documentation from participant to establish need Documentation may include, but is not limited to:
• A basic household budget reflecting income and expenses • MapQuest showing mileage to training provider for transportation assistance • Invoice from Union detailing Initiation fees and mandatory upfront dues • Invoice or documentation from licensing board showing testing and license fees • Hours of class time including commute time to and from school for child care • Detailed case notes documented by the counselor in participant file
3) Establish and document no other resources are available to pay for supportive services WIOA funding is the funding source of last resort. Document and/or case note that resources are not available from any other:
• State educational programs (Perkins, Board of Governors Grant) • Employment Development Department, Unemployment Insurance • Federal Grant and Financial Student Aid programs (FAFSA application results) • Department of Rehabilitation • Public assistance (TANF, SonomaWORKS, Food Stamps) • Worker’s Compensation • Detailed case notes documented by the counselor in participant file • Case notes by counselor in participant file noting call to 211 and outcome of p/c
• The HSD 1538-Supportive Services Request form for approval of stand-alone supportive services; Or • The HSD 1121- The Job Link Text-book and Materials Authorization form and submit with the ITA paperwork
for approval of training related supportive services. And • The HSD 10/15 SS- Childcare Form, if necessary
CalJOBS System Entries per Katie, she, Jessica, Sara and Tiffany will meet to determine system entries The ETC will enter the approved Supportive Service activity in participant’s on-line case file using the Activity Code Breakdown document to determine appropriate code and duration. Books/Supplies cost for WIOA funded training will be included in the summary of total cost for the program and entered in the Activity 300. Payments Supportive Service payment may occur in one of several ways. The following provides examples and is not intended to be an exhaustive or exclusive list.
• Reimburse client directly with submission of original receipt. • Approved vendor payment (must have a payee data record on file) • Voucher for vendors who accept them (i.e. Sana Rosa Shoes)
- Must be from Business Past Spirit of Sonoma NomineeBusiness Yale Abrams
Ed Barr X XRobin Bartholow X XKristyn Byrne XJudy Coffey X XPaul DuranczykBrandy EvansSteve Herron X XKristina HollowayRoy Hurd X XScott Kincaid X XSusan CooperPedro ToledoSteve HerringtonSara CummingsAnanda Sweet
Econ/Comm Dev Al Lerma X
State EDD/WP David Tam - Pending
Rehab David Wayte
Adult Ed Carol Waxman
Community Colleges/Higher Ed offering W.I. activities Jerry Miller
Lynn Stauffer
Labor Chris KnerrChris SnyderGeorge SteffensenKeith DiasSteve Sobel
CBO's serving barriers to employment Anita Maldonado
Employment needs of youth Stephen Jackson XKatrina Thurman
Housing/Trans/PA
Philanthropic
Additional Members
WIB MEMBERSHIP - Chair Elect and Spirit of Sonoma
wwAll together powerful.
It’s an employer-driven training model that combines on-the-job training with related classroom instruction.
This “earn and learn” approach helps workers start new careers and helps businesses recruit and retain a highly-skilled workforce.
AHLA & NRAEF are offering customized support to help design the registered apprenticeship program to meet each restaurant or hotel’s needs.
Overview of a Registered Apprenticeship Program
Components of Registered Apprenticeship
Why Apprenticeship?
Key Benefits for Employer• Higher retention rates (91%) • Skilled employees • Increased employee productivity • Potential collaboration for funding
support from WIB
Key Benefits for Employee • Earn while you learn • Hands on training • Certification from AHLA• College credit
Occupation:
Lodging Manager
Purpose:
To grow and expand the industry’s “bench strength” for managers
Targeted to:
Incumbent workers in a supervisory position that have high potential for management or
New hires such as recent graduates of a 2 or 4-year hospitality program
Apprenticeship 101: AHLA Program
Apprenticeship 101: AHLA Program
• Competency based program
o Employers will need to sign off on the competencies mastered through a checklist (20% variance
permitted)
o Built from the AHLA Certified Hotel Administrator (CHA) & Certified Hospitality Supervisor (CHS)
designations. The most important competencies of the programs were selected, as chosen by the
AHLEI Education & Certification Council.
• Estimated OJT Time: 6 months
• Related Classroom Instruction
Option A: Prep curriculum from AHLEI – may be taken online or as self study.
Option B: Employer training courses – either online or in person. AHLA will review to ensure learning
