of 31
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Install and set up OmniPCX Office range of solutions
Customize Office solutions according to your clients needs Manage IP integra tion and provide customers with ful l IP or blended network environment
Implement Internet facilities as customer requires it
Maintain configuration and replace hardware
Lear n How To :
OmniPCX Office R2
Complete
Curriculum
Modular training with alternate learning paths to offer you the opportunity of being taught at your own paceand according to your business schedule Short training modules for a fast readiness and quick knowledge acquisition Hands-on and lab exercises based upon real- life experience and first-class expertise
Optim ized curri culum :
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OmniPCX Office R2.0
Complete
CurriculumOR
5 days
System Expert R2.0OF00TE286
c-learning
2 days
VoIP Servi ces R2.0OF00TE283
c-learning2 days
Network Services R2.0OF00TE282
c-learning
4 days
Teleph ony Servi ces R2.0OF00TE284
c-learning4 days
Inte rn et Services R2.0OF00TE285
c-learning
2 days
Custom R2.0OF00TE281
c-learning
12 hrs
Star ter R2.0OF00CD287
i-learning
Clock priority Heterogeneous networks ARS
Networ k services contents:
Shared Internet Access
Basic Security
Basic VPN
LAN
Internet services contents:
Expert PM5, DECT
Firewall
LoLa
RAS, VPN
System Supp ort Exper t conten ts:
Hardware and sets Installation
Simple management
PM5
Star ter & custom contents:
Description
VoIP hardware installation
H323 gateway
Maintenance QOS
VoIP servi ces contents:
Main telephony features
Voice mail
Telephony services contents:
2days
Star ter R2.0OF00TE280
c-learning
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Upgrade
Curriculum
OmniPCX Office R1.x to R2.0
AQFP
R1.x
Delta AQFP R1.x to R2.0OF00CD088
2 Hrsi-learning
ACFER1.x
Delt a A CFE R1.x to R2.0OF00TE273
i-learning
c-learning
2 Hrs
3 Days
ACSER1.x
Delta ACSE R1.x to R2.0OF00TE274
i-learning
c-learning
2 Hrs
5 Days
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Upgrade
Curriculum
Alcatel Office R4.2 to OmniPCX Office R2.0
AQFP
Office
R4.2
StarterOF00CD087
12 hrsi-learning
ACFEOffice
R4.2
ACSEOffice
R4.2
StarterOF00TE280
2 daysc-learning
New telep hony servicesOF00TE272
3 daysc-learning
ORCustom
OF00TE281
2 daysc-learning
Intern et servicesOF00TE285
4 daysc-learning
New teleph ony servicesOF00TE272
3 daysc-learning
Intern et servicesOF00TE285
4 daysc-learning
System Expert R2.0OF00TE286
5 daysc-learning
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Alcatel OmniPCX Office R2.0
Presales
Curriculum
Presales
Omn iPCX Of fice R2.1
PS00TE241
3 daysc- learning
Product description
Positionning
Packages
Voice features
VoIP
Internet features
Case studies
Quotation tools
Presales contents:
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REFERENCE :OF00CD287 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:i-learning PRICE per trainee: 125 uros (WPL)
DURATIONS :C
I
12 hours
V
PARTICIPANTS : Min - Max
Part of the certifying curriculum up to : AQFP
Who should attend this course ?
Technician in charge of the installation of the OmniPCX Office
Prerequisites :
Use basically PCs (Microsoft Windows, Internet browser)
Main course objectives :
Perform a simple installation of the Alcatel OmniPCX Office
CDROM Starter - R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeCDROM Starter - R2
c-learning i-learning v-learning
Describe the OmniPCX Office features 4
Describe TCP/ IP basics 4
Describe Internet basics 4
Describe ADSL basics 4
Describe VoIP basics 4
Describe the environment 4
Describe the packages 4
Describe the facilities and the limits 4
Describe the hardware architecture 4
Describe the main hardware equipment and their use 4
Describe the sets range 4
Describe the management interface PM5 4
Describe the data collection and use the associated tool 4
Describe installation precautions 4
Connect the hardware 4
Connect the external accesses 4
Connect the phone sets 4
Connect the auxiliaries 4
Start and stop the system 4
Describe and use the installation wizards 4
Describe and use the management interface WBM 4
Configure a simple Internet Access by wizard 4
Describe the voice mail 4
Describe the default configuration 4
Manage incoming and outgoing calls by wizard 4
Customize the phone sets 4
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REFERENCE : OF00TE280 LANGUAGE : ENGLISH or LOCAL
DELIVERYMETHOD :c-learning PRICE per trainee : 810 uros (WPL)
DURATIONS :C
2 daysI
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : AQFP
Who should attend this course ?
Technician in charge of the installation of the OmniPCX Office
Prerequisites :
Use basically PCs (Microsoft Windows, Internet browser) Know TCP/IP
Main course objectives :
Perform a simple installation of the Alcatel OmniPCX Office
Starter - R200
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeStarter - R200
c-learning i-learning v-learning
Describe the environment, the features and the limits 4
Describe the packages 4
Describe the hardware architecture 4
Describe the sets range 4
Describe the management interface PM5 4
Describe the data collection and use the associated tool 4
Describe installation precautions 4
Connect the hardware 4
Connect the external accesses 4
Connect the phone sets 4
Connect the auxiliaries 4
Start and stop the system 4
Describe and use the installation wizards 4
Describe and use the management interface WBM 4
Configure a simple Internet Access by wizard 4
Describe the voice mail 4
Describe the default configuration 4
Manage incoming and outgoing calls by wizard 4
Customize the phone sets 4
Register DECT handsets by wizard 4
Describe and install PIMphony 4
Replace damaged hardware 4
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REFERENCE :OF00TE281 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:c-learning PRICE per trainee: 810 uros (WPL)
DURATIONS :C
2 days
I
V
PARTICIPANTS : 6 Min - 12 Max
Part of the certifying curriculum up to : AQFP
Who should attend this course ?
Technician in charge of the installation of the Alcatel OmniPCX Office
Prerequisites :
Use basically PCs (Microsoft Windows) Have attended the training Alcatel O mniPCX Office Starter - R2 or Be able to install and configure the OmniPCX Office using wizards
Main course objectives :
Simply customise the Alcatel OmniPCX Office
Custom - R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeCustom - R2
c-learning i-learning v-learning
According to the result of the test of the startup of thetraining, describe (connect/ install) the misunderstoodtopics
4
Describe the management tool "Easy view" 4
Describe the management tool "EasyPlus view" 4
Using the procedure, describe and manage the groups 4
Using the procedure, describe and manage the sets 4
Using the procedure, describe and manage the phonefacilities
4
Using the procedure, describe and manage the mainsystem features
4
Using the procedure, describe and manage the voicemail
4
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REFERENCE :OF00TE284 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:c-learning PRICE per trainee: 1 788uros (WPL)
DURATIONS :C
4 days
I
V
PARTICIPANTS : 6 Min - 12 Max
Part of the certifying curriculum up to : ACFE
Who should attend this course ?
Technicians in charge of the installation and configuration of the Alcatel OmniPCX Office
Prerequisites :
Use basically the PCs (Microsoft Windows) Have the AQFP level on Alcatel OmniPCX Office R2 Have attended the Alcatel OmniPCX Office Custom - R2 training
Main course objectives :
Perform a full Voice installation on the OmniPCX Office
Telephony services - R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeTelephony services - R2
c-learning i-learning v-learning
Configure and use the management tool PM5 in "expert"mode
4
Describe the services offered by the Alcatel OmniVista forthe OmniPCX Office
4
Apply the procedure to customise the numbering 4
Apply the procedure to manage incoming and outgoingcalls
4
Apply the procedure to manage the metering for internal
or external interfaces
4
Customize the voice mail 4
Configure the application "Visual Mailbox" 4
Display the statistics about the voice mail 4
Configure the application "automated attendant" 4
Configure the application "Hotel" 4
Identify the hardware errors 4
Describe the main information of the system messages 4
Apply the procedure to upgrade an Office R4 database 4
Describe the migration from an Alcatel OmniPCX OfficeR110 to a R200
4
Apply the procedure to upgrade the system bydownloading
4
Set up the Least Cost Routing for easy direct multi-carriercases
4
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REFERENCE :OF00TE285 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:c-learning PRICE per trainee: 1 788uros (WPL)
DURATIONS :C
4 days
I
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : ACFE
Who should attend this course ?
Technicians in charge of the installation of the OmniPCX Office
Prerequisites :
Use the PCs (Microsoft Windows, Internet browser) Have attended the Alcatel OmniPCX Office Custom - R2 training or Have AQFP level on OmniPCX Office R2 Know Internet protocols (TCP/ IP, HTTP, POP3, ..)
Main course objectives : Implement the simple solutions of Internet on the Alcatel OmniPCX Office
Internet Services - R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeInternet Services - R2
c-learning i-learning v-learning
Describe the Internet services 4
Describe the WBM ergonomics 4
Describe and implement the network services 4
Describe the "LAN server" facility 4
Describe and implement the shared internet access 4
Describe and implement the proxy 4
Describe and configure the users accounts and groups 4
Describe the firewall and configure it simply 4
Describe and configure the e-mail 4
Describe shortly statistics and alarms 4
Describe and configure simple VPN 4
Describe the "Appliance" server topology 4
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REFERENCE :OF00TE283 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:c-learning PRICE per trainee: 1 014uros (WPL)
DURATIONS :C
2 days
I
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : ACSE
Who should attend this course ?
Technicians in charge of the installation of the Alcatel OmniPCX office
Prerequisites :
Use the PCs Know TCP/ IP and protocols for VoIP Be able to install and configure the OmniPCX Office for voice solutions or Have attended the Alcatel OmniPCX Office Telephony services - R2 training
Main course objectives : Implement VoIP solutions on the Alcatel OmniPCX Office
VoIP Services - R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeVoIP Services - R2
c-learning i-learning v-learning
Describe VoIP services 4
Describe, install and configure VoIP equipments 4
Configure VoIP parameters 4
Configure the H323 gateway 4
Describe and configure an IP phone 4
Describe and configure the "Fax over IP" 4
Describe and implement the H450 4
Ensure a first level of maintenance 4
Describe the quality of service (QoS) 4
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REFERENCE :OF00TE282 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:c-learning PRICE per trainee: 1 014uros (WPL)
DURATIONS :C
2 days
I
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : ACSE
Who should attend this course ?
Technicians in charge of the installation of the OmniPCX Office
Prerequisites :
Use basically the PCs (Microsoft Windows) Be able to install and configure the voice aspects of the Alcatel O mniPCX Office R2 or Have attended the Alcatel OmniPCX Office Telephony services - R2 training
Main course objectives :
Implement network solutions for the Alcatel OmniPCX Office
Network services - R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeNetwork services - R2
c-learning i-learning v-learning
Configure ARS tables in a complex multi-carrierconfiguration
4
Name the different networks and describe the protocolsand their facilities
4
Set up and manage network solutions through ARS 4
Manage synchronization of clocks in a private network 4
Describe the centralized metering in a private network 4
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REFERENCE :OF00TE286EN LANGUAGE :ENGLISH
DELIVERYMETHOD:c-learning PRICE per trainee: 2 535uros (WPL)
DURATIONS :C
5 days
I
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : ACSE
Who should attend this course ?
Expert in charge of the OmniPCX Office
Prerequisites :
Use the PCs Know Internet protocols (TCP/ IP, HTTP, POP3,..) Be able to install and configure all the solutions (voice, VoIP, Network, Internet) of the Alcatel
OmniPCX Office
Main course objectives :
Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office
System Suppor t Exper t - R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeSystem Suppor t Exper t - R2
c-learning i-learning v-learning
Detect management related failures 4
Describe and modify noteworthy addresses 4
Describe and configure advanced features by PM5 4
Manage advanced DECT parameters 4
Describe data transfer 4
Describe and use network maintenance commands 4
Describe CTI on Alcatel OmniPCX Office 4
Describe and use LoLa 4
Describe and bring into service the RAS 4
Describe and implement complex VPN 4
Describe and configure the full firewall 4
Describe and implement the Intranet server 4
Describe and implement the Web server 4
Describe and use the statistics and real time alarms 4
Describe and configure the backup/ restore 4
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REFERENCE :OF00CD088 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:i-learning PRICE per trainee: 50 uros (WPL)
DURATIONS :C
I
2 hours
V
PARTICIPANTS : Min - Max
Part of the certifying curriculum up to : AQFP
Who should attend this course ?
Technician in charge of the installation of the OmniPCX Office
Prerequisites :
Use basically PCs (Microsoft Windows, Internet browser)
Main course objectives :
Perform a simple installation of the Alcatel OmniPCX Office
Evolution R1.1 to R2 for "Field Professional"
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeEvolution R1.1 to R2 for "Field Professional"
c-learning i-learning v-learning
Describe the new hardware 4
Describe the new phone features 4
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REFERENCE :OF00TE273 LANGUAGE :ENGLISH or LOCAL
DELIVERYMETHOD:Blended Learning PRICE per trainee: 1440 uros (WPL)
DURATIONS :C
3 days
I
2 hours
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : ACFE
Who should attend this course ?
Technician in charge of the installation and configuration of the Alcatel OmniPCX Office
Prerequisites :
Have the level ACFE on Alcatel OmniPCX Office R1.1
Main course objectives :
Install and configure the voice features of the Alcatel OmniPCX Office
Evolution R1.1 to R2 for "Field Expert"
Alcatel OmniPCX office
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Alcatel OmniPCX officeEvolution R1.1 to R2 for "Field Expert"
c-learning i-learning v-learning
Describe the enw hardware 4
Describe and implement the new phone facilities 4
Describe and use the "Hot Plug" 4
Describe the novelties about the software keys 4
Describe and configure the voice mail enhancements 4
Describe and implement the migration 4
Describe the new Internet facilities 4
Describe the WBM ergonomics 4
Describe the e-mail enhancements 4
Describe the "LAN" server feature 4
Describe and configure the proxy 4
Describe and configure the users accounts and groupsmanagement
4
Describe the "Appliance" server topology 4
Describe the new hardware 4
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REFERENCE :OF00TE274 LANGUAGE :ENGLISH
DELIVERYMETHOD:Blended Learning PRICE per trainee: 2 635uros (WPL)
DURATIONS :C
5 days
I
2 hours
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : ACSE
Who should attend this course ?
Experts in charge of the installation or configuration of the Alcatel OmniPCX Office
Prerequisites :
Use of PCs Have the level ACSE on Alcatel OmniPCX Office R110
Main course objectives :
Configure and maintain complex or rare solutions on the Alcatel OmniPCX Office
Evolution R1.1 to R2 for "System Exper t"
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeEvolution R1.1 to R2 for "System Exper t"
c-learning i-learning v-learning
Describe the new hardware 4
Describe and implement the new phone facilities 4
Describe and use the "Hot Plug" 4
Describe the novelties about the software keys 4
Describe and configure the voice mail enhancements 4
Describe and implement the migration 4
Describe the new Internet facilities 4
Describe the WBM ergonomics 4
Describe and implement the dynamic DNS 4
Describe the "LAN" server feature 4
Describe and configure the proxy 4
Describe and configure the users accounts and groupsmanagement
4
Describe the "Appliance" server topology 4
Describe and configure the RAS 4
Describe and configure the complex VPN 4
Describe and configure the firewall 4
Describe and configure the file server 4
Describe and configure the Intranet server 4
Describe and use the statistics and alarms 4
Describe and implement the backup/ restore 4
Describe VoIP novelties 4
Describe and use E-mail enhancements 4
Describe the new hardware 4
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REFERENCE :OF00TE272 LANGUAGE :ENGLISH
DELIVERYMETHOD:Blended Learning PRICE per trainee: uros (WPL)
DURATIONS :C
3 days
I
V
PARTICIPANTS : 8 Min - 12 Max
Part of the certifying curriculum up to : ACFE
Who should attend this course ?
Technician in charge of the installation and the configuration of the Alcatel OmniPCX OfficeR2
Prerequisites :
Have the level ACFE on Alcatel Office R4
Main course objectives :
Install and configure the Alcatel OmniPCX Office R4
Evolution from Alcatel Off ice R4 to OmniPCX Office R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeEvolution from Alcatel Off ice R4 to OmniPCX Office R2
c-learning i-learning v-learning
Describe the advantages of the new "CommunicationAppliance" compared to the Alcatel O ffice R4
4
Describe the hardware architecture of the OmniPCXOffice R2
4
Describe and install the application Voice mail 4
Bring into service the automatic call handling 4
Describe, install and configure the new phone features 4
Describe the upgrade of a database of the Alcatel OfficeR4 to the OmniPCX Office
4
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REFERENCE : PS00TE241EN. LANGUAGE :ENGLISH
DELIVERYMETHOD:c-learning PRICE per trainee: uros (WPL)
DURATIONS :C
3 days
I
V
PARTICIPANTS : 6 Min - 12 Max
Part of the certifying curriculum up to :
Who should attend this course ?
Presales
Prerequisites :
Have knoledge on internet protocols, technology, LAN, security, email messaging or have attended FG00TE076 training course
Main course objectives :
Descrbe the Alcatel OmniPCX Office Services R2x
Services on OmniPCX Off ice R2
Alcatel OmniPCX Office
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Alcatel OmniPCX OfficeServices on OmniPCX Off ice R2
c-learning i-learning v-learning
Describe the Alcatel OmniPCX Office R2 positioning 4
Describe the Alcatel OmniPCX Office R2 global offer 4
Describe the Alcatel OmniPCX Office R2 competition 4
Describe the Alcatel OmniPCX Office R2 architecture 4
Describe the main commercial aspects 4
Describe the ordering tools 4
Describe the migration from Alcatel OmniPCX Office R1to R2
4
Describe the OmniPCX Office on site facilities 4
Describe the mobili ty solution 4
Describe the management tools and capabilities 4
Describe off site facilities 4
Describe the hospitality feature 4
Describe the Internet features 4
Describe the VoIP solutions 4
Describe the networking solutions 4
Describe the CTI solutions 4