NPDN News Volume 12 Issue 3, March 2017 THE FIRST STAR-D QMS INTRODUCTION WORKSHOP—A HUGE SUCCESS! Dawn Dailey O’Brien and Karen Snover-Clift, NEPDN, Cornell University A fter over a year of planning, preparation and hard work creating our first NPDN STAR-D Quality Management System (QMS) Introduction workshop, we’re proud to say it was an outstanding success, in no small part due to the enthusiasm of the participants. While the planning team put in plenty of hard work (behind the scenes long before we even arrived at the location, as well as during the workshop itself), the real success came from the fact that the workshop aendees came with good aitudes, were eager to learn and actively participated in the workshop. Their participation took the form of asking questions about the presentation topics, to energetically playing all the review games to seriously taking on their role as auditors during the final day’s mock audit. Their enthusiasm was summed up by one participant who said “I highly recommend this to every NPDN, Department of Agriculture, etc. lab that does plant disease diagnostics.” The workshop was held on February 28 – March 2, 2017 in Beltsville, Maryland. It brought together 14 NPDN members, 3 USDA Beltsville Lab members and 3 others of our partnering organizations such as the National Clean Plant Network (NCPN) and the National Plant Board (NPB). The workshop was organized through collaborative planning of NPDN STAR-D leadership and our colleagues at USDA-APHIS-PPQ-S&T. We had to limit the number of participants to 20 because of our mock audit stations and the size of the Beltsville lab. We were extremely pleased when the workshop was “sold out”! In the past (April 2011 and January 2015), we have partnered with the American Association of Veterinary Laboratory Diagnosticians (AAVLD) to offer QMS training to our NPDN members. These workshops were extremely valuable and we appreciate the support of our network. Based on comments we received from former participants of those workshops who felt it would be beer to be more STAR-D focused, we developed this STAR-D QMS training workshop for NPDN members and collaborators using general QMS concepts but focused on examples using the STAR-D documents and STAR-D Requirements Issue Highlights • PDIS diagnostic reports new feature • More social media tips • Olive bark beetle found in California • Job opportunity: Extension Educator, Floriculture and Greenhouse Crops at MSU
Transcript
NPDN NewsVolume 12 Issue 3, March 2017
THE FIRST STAR-D QMS INTRODUCTION WORKSHOP—A HUGE SUCCESS! Dawn Dailey O’Brien and Karen Snover-Clift, NEPDN, Cornell University
After over a year of planning, preparation and hard work creating our first NPDN STAR-D Quality
Management System (QMS) Introduction workshop, we’re proud to say it was an outstanding success, in no small part due to the enthusiasm of the participants. While the planning team put in plenty of hard work (behind the scenes long before we even arrived at the location, as well as during the workshop itself), the real success came from the fact that the workshop attendees came with good attitudes, were eager to learn and actively participated in the workshop. Their participation took the form of asking questions about the presentation topics, to energetically playing all the review games to seriously taking on their role
as auditors during the final day’s mock audit. Their enthusiasm was summed up by one participant who said “I highly recommend this to every NPDN, Department of Agriculture, etc. lab that does plant disease diagnostics.”
The workshop was held on February 28 – March 2, 2017 in Beltsville, Maryland. It brought together 14 NPDN members, 3 USDA Beltsville Lab members and 3 others of our partnering organizations such as the National Clean Plant Network (NCPN) and the National Plant Board (NPB). The workshop was organized through collaborative planning of NPDN STAR-D leadership and our colleagues at USDA-APHIS-PPQ-S&T. We had to limit the number of participants to 20 because of our mock audit stations and the size of the Beltsville lab. We were extremely pleased when the workshop was “sold out”!
In the past (April 2011 and January 2015), we have partnered with the American Association of Veterinary
Laboratory Diagnosticians (AAVLD) to offer QMS training to our NPDN members. These workshops were extremely valuable and we appreciate the support of our network. Based on comments we received from former participants of those workshops who felt it would be better to be more STAR-D
focused, we developed this STAR-D QMS training workshop for NPDN members and collaborators using general QMS concepts but focused on examples using the STAR-D documents and STAR-D Requirements
Issue Highlights• PDIS diagnostic reports new feature• More social media tips• Olive bark beetle found in California• Job opportunity: Extension Educator, Floriculture and
and Standards. Charla Hollingsworth, National Science Director at the USDA-APHIS-PPQ-S&T was a strong proponent of us creating our own workshop and supported our collaborative effort of USDA folks & STAR-D team to work together to make it happen.
The workshop development team and instructors for this course were Kathy Burch (USDA-APHIS-PPQ-S&T), Dawn Dailey O’Brien (Cornell University), Jason French (New Mexico State), Deric Picton (USDA-APHIS-PPQ-S&T) Pat Shiel (USDA-APHIS-PPQ-S&T) and Karen Snover-Clift (Cornell University).
Participants included Caleb Ayin (USDA-APHIS-PPQ-S&T),Tamla Blunt (Colorado State University), Thuc Dang (Jerry Dimitman Lab, CA), Elizabeth Dorman (Michigan Department of Agriculture), Heather Faubert (University of Rhode Island), Jorge Fuentes Fuster (Puerto Rico PDDC), Clinton Greub (USDA-APHIS-PPQ-S&T), Mary Ann Karp (Cornell University), Lori Leong (NCPN- University of California), Mandy Little (Texas A&M), Paul Manzanares (Washington State Department of Agriculture), Glorimar Marrero (USDA-APHIS-PPQ-S&T), Maria Del Pilar Marquez (Oregon Department of Agriculture), Paul Matthews (NCPN-Hopsteiner), Tracey Olson (Pennsylvania Department of Agriculture), Corrine Rhodes (Texas A&M), Dana Rhodes (Pennsylvania Department of Agriculture), Jennifer Schoener (Nevada Department of Agriculture), Jeremy Welter (University of Florida), and Cora Yates (Auburn University).
The course covered principles and components of QMS including implementation of a quality management system, document control, records, corrective and preventive actions, equipment, continual improvement, training, customer feedback, internal audits, and management reviews.
In addition to the presentations, several interactive games/exercises were incorporated into the course as reviews at mid-day and end of day for the first two days. Teams competed for points and prizes in the “InJeopardy” and “Tribal Feud” games.
As part of the mock audit introduction at the end of the second day, three of the instructors
QMS is all fun and games (well, at least partially)! During the first STAR-D QMS training workshop the review games turned out to be a highlight for both the participants and the instructors! Two teams of ten, called the Record Wranglers and the Document Doers, competed for points and prizes.
The mid-day games were QMS Bingo and Tic-Tac-Toe, but the real competition happened during the review games at the end of the days. The competition was fierce between the two groups during the InJeopardy and Tribal Feud games.
Using a wireless light and buzzer system added gameshow excitement and real time technology to the fast-action Q & A games of the review sessions. The system identifies first and second place respondents with snazzy lights, a loud buzzer and color-coded touch pads that announce who came in first — and second!
The excitement was contagious and players would sometimes buzz in before the question was finished being asked (a 500 point penalty in the case of the InJeopardy game). In fact, one team had to move the buzzer away from one of their over-eager members after being penalized a couple of times for her quickness to hit the buzzer!
The Document Doers came out ahead in the first day of competition. The teams were kept the same for the second day (we were told by some of the team members that the teams had bonded on the first day and wanted their same team for the second day). The Record Wrangles rallied on day two and came away victorious. So in the end everyone won a prize, had fun and learned something!
Comments from participants: “Games were awesome! Very helpful as a review tool.”
(Kathy, Jason and Dawn) acted out a role playing scenario pretending to be two NPDN external auditors interviewing a laboratory quality manager. The acting in the role play over exaggerated certain aspects to get various points across in a fun and playful way. It was
used to contrast good behavior of an auditor versus bad behavior and to discuss the topic areas of internal audits and management reviews.
Day three involved a mock laboratory audit which was held in the training lab at the USDA-APHIS-PPQ-S&T Beltsville laboratory with some of their lab members
acting in roles at the mock audit stations. The mock audit gave the workshop participants a chance to fuse together all the QMS ideas and concepts they had been hearing about for the first two days. They took on the role of QMS auditors during mock audit that included four laboratory and document review stations. The participants applied QMS principles to analyze, document and resolve various issues that may occur in live laboratory audits.
When asked on the survey to comment on the overall workshop a participant wrote “This was really, really helpful. I didn’t know what to expect coming in, but I feel like what I learned will be a great start to organizing our lab for more efficiency and effectiveness.” and another added “Thank you for all your hard work! I was really impressed with all the time and work you put into everything. It was such a brilliant first workshop!”
The response to this workshop was so positive that we hope we can offer this training again in the near future. The old saying “You only get out, what you put into it” certainly holds true in this case. We put a lot of our time and energy into the planning and organizing the workshop but in the end it was a huge success and well worth it! Thanks to everyone involved with this workshop including the instructors, the participants and the Beltsville laboratory staff.
PDIS diagnostic reports new featureJudy Dizon, Plant Diagnostic Information System (PDIS), Kansas State University
Diagnosticians now have the option of embedding images into a diagnostic report.
1. Select a sample from the Sample Queues {New & Pending, Preliminary, or Completed} and click on the (Edit) button.
2. From the Sample Dashboard page, click on the ‘Reports’ task then on the ‘New Diagnostic Report’ link button.
The Record Wranglers team celebrating their big win in the InJeopardy game
3. On the report editor tool, click on the location where you want to insert an image in the report then click on the ‘Image Manager’ button.
4. From the ‘Image Manager’ window, click on the (Upload) button. Browse to the image(s) you want to insert, select, and then click on the ‘Upload’ button. NOTE: Use CTRL key to select multiple images.
Information needed to develop new diagnostic and training resources.
Diagnostics Committee Clarissa Balbalian, Committee Chair, Mississippi State UniversityThe Diagnostics Committee had a conference call on March 2, 2017. The following agenda items were discussed:
• Non-molecular diagnostic training requested by NEPDN diagnosticians. There was a request for training on bacteriology (including testing for resistance), fungal techniques and turf pathogens. Issues include finding instructors, locations and funding. The Diagnostics Committee hopes to combine efforts with the Training and Education Committee.
• APHIS proposed revision to regulations in 7 CFR part 330 that govern the movement into and within the United States of plant pests, biological control agents, and soil. Public comment period ends April 19, 2017.There was a discussion on soil association with plant material and receiving samples from areas with quarantines. The Diagnostics Committee will be communicating with the Operations and Executive Committees.
• Diagnostic Methods and Validation update (Sladana and Lina). Five new methods were proposed. Regional Directors and labs will be contacted. There will be a master list generated with information on the methods for each lab. Verification will be addressed first and then funding will be sought for validation.
The full minutes for the meeting can be found on the NPDN Diagnostics webpage. The next meeting will be April 13, 2017 at 1:00–2:00PM ET. �
Training and Education Joan Allen, Committee Chair, UConn Plant Diagnostic LaboratoryThe Training and Education Committee had conference calls on February 13 and March 20, 2017. The following agenda items were discussed:
• First Detector website move (site content discussion continued from December call). Ň Site layout and function
will be similar to the NPDN and SPN sites—Rachel M. suggested to layout site by type of resource (e-learning resources, marketing resources, training resources, diagnostic resources).
Ň What public users (First Detectors) can see vs content for educators (should there be a different sign-in for educators/diagnosticians and public/First Detectors?) Either way, new site will share the single sign-in option across all NPDN websites.
Ň Welcome/home page: include pictures for buttons like the SPN site where the pictures take you to the different resource pages. Include why be an NPDN First Detector?, benefits of becoming a First Detector, ways to become one and anyone can be a First Detector! See new First Detector brochure.
Ň E-learning modules to remain behind password. Make distinction between core Biosecurity modules (required for certificates), additional learning modules from NPDN and partner programs. Clearly state that you need to create an account/log in to take modules. Need to determine how to market and promote the resources from NPDN
partner programs: Protect US and SPN.
Ň Who is using the workshop and event registration feature on the existing site? Include in survey to diagnosticians. Is there a simple way to use an events tab for both marketing and reporting?
• Cooperation with Diagnostics Committee on training/survey
• Requirements to become a First Detector educator (need to revisit)
Full ongoing discussion about the website can be found in the Training and Education Google Drive folder. �
Visit the NPDN homepage at www.npdn.org for more
information on Program Area Committees. Login and password required.
More social media tipsLina Rodriguez Salamanca, Plant and Insect Diagnostic Clinic, Iowa State University
@Linaplantdoc, www.facebook.com/ISUPIDC
In the December 2016 newsletter, I shared some social media tips from ISU’s communications director, Traci Tiernan. Here are a couple more of Traci’s tips and if you have some of your own, don’t forget to share! It would be great to include them in the newsletter!
Instead of just hitting the retweet button on twitter, consider quote tweeting and add your two cent’s along with the retweet. It will provide higher value to your followers if you add a comment before hitting send.
Many web pages have share bars on them. (Share bar = the little line of social media icons, often located in the top right corner.) If you are logged in to your account, it can create a post for you that makes it easy to share web pages.
What is a hashtag? A hashtag is the term used when you place a pound sign (#) in front of a word on social
Share buttons like the ones on the right and social media share bars like the one on NPDN's homepage (left) make sharing through social media super easy.
media. Like this -> #GlobalAg. Hashtags allow your posts to be connected to other similar posts with the same hashtags.
Common hashtags related to diagnostics and early detection that you can use in your tweets or Facebook posts include:
REGIONAL NEWS
Olive bark beetle found in CaliforniaDick Hoenisch, WPDN, University of California at Davis
Dr. Gevork Arakelian, our intrepid entomologist with the Los Angeles Agricultural Commissioner Department, reports yet another invasive, this time the woodboring olive bark beetle (OBB). On October 18, 2016, Dr. Andrew Cline of the California Department of Food and Agriculture (CDFA) positively identified a sample of bark beetles obtained from an olive tree at a grape vineyard in Riverside County as Phloeotribus scarabaeoides, the olive bark beetle (OBB). This is the first record of OBB in the Western Hemisphere and a pest-rating proposal is required to assign a permanent pest rating. OBB is native to the Mediterranean basin, as is the olive tree.
This is an excerpt of an article from the 2017 winter Western Plant Diagnostic Network First Detector News. To
read the full article which includes a link to the pest report from CDFA as well as a pest alert with photos from Dr. Arakelian, please visit www.npdn.org/wpdn/newsletters.
(early detection, rapid response)
Olive bark beetle (Phloeotribus scarabaeoides) head with antennae grossly flabellate; Europe: Italy, olive cuttings, 1999, Q-intercept – QA2498 det. G. Daniels.
Extension Educator, Floriculture and Greenhouse Crops
To read the full position description including position responsibilities and qualifications visit the Michigan State University jobs page at https://jobs.msu.edu/. Select “MSU Extension” in Fast Job Search and search for posting number: 5055. If you have questions contact: [email protected]
As part of Michigan State University Extension (MSUE) and the Agriculture & Agribusiness Institute (AABI), the Floriculture/Greenhouse Extension Educator position will have statewide Extension programming responsibilities while focusing on floriculture and greenhouse crop production and pest management in southwest Michigan. Michigan is a national leader in producing greenhouse-grown plant material and ranks third among U.S. states in floriculture crop production. This position is based in Kalamazoo County, in the heart of the greenhouse plant production in southwest Michigan.
The successful candidate of this position will provide local and statewide leadership and educational programming expertise in alignment with floriculture/nursery work teams; will collaborate across work teams, Institutes, and community groups; and will work with faculty, specialists, and educators to achieve efficient and economical floriculture/greenhouse
production, and advancement of the Michigan greenhouse and ornamental industries. This position provides leadership and cooperation in planning, developing, and delivery of educational programs and information dissemination for greenhouse growers and agri-business professionals; provides knowledge to profitably produce agricultural products while minimizing environmental impacts; contributes to short- and long-term viability of commercial enterprises; promotes the economic well-being of Michigan citizens; evaluates programming based on basic and applied research; and meets the needs of clientele groups. The successful candidate will also participate in basic and applied research projects both independently and in collaboration with MSU Extension educators and campus faculty. This position offers a unique opportunity to work across disciplines on a breadth of educational and research projects, including ongoing projects and new projects as they are developed.
Applicants should include the names and contact information (including email addresses) of four professional references with the cover letter.
For full consideration, please submit application by April 16, 2017.
This position is a full-time, end-dated appointment renewable annually based upon successful performance and continued funding.
Application Deadline: April 16, 2017
New spotted lanternfly photo clue is available for download on the Sentinel Plant Network website. Include this resource in all of your invasive species training efforts!
August 12–17, 2017 National Plant Board 2017 Annual MeetingSavannah, Georgia
November 5–8, 2017Entomology 2017Denver, Colorado
March 19–22, 2018 Ninth International Integrated Pest Management (IPM) SymposiumBaltimore, Maryland
CONNECTNPDN outreach. Connect with us on social media!
CONTRIBUTEShare Tips and News with Your ColleaguesRecently write an article for a trade journal? Do you have a tip, announcement, regional news or network update you would like to include in the NPDN News? Email Rachel McCarthy at [email protected]
