October 2nd , 2015
NTT Global Business
NTT, SVP of Global Business & Member of the Board Tsunehisa Okuno
Current and Further Steps of NTT Global Business 20 min
Dimension Data The Transformational Journey 40 min
Panel Discussion 40 min • Achieving Operation Profit $1.5B by 2017 • Global Cloud Strategy
Q&A 20 min
Agenda
Brandon Lee Jason Goodall Tsunehisa OKUNO SVP NTT
COO Dimension Data
CSO NTT Com Asia
EVP NTT DATA
Kaz Nishihata
1
Current and Further Steps of NTT Global Business
2
Global business performance track record
11.9
2008.1 2008.10
2009.10
2010.10
2010.12
2011.6
2010.7
2007 2008 2009 2011 2010
2.0 2.6 2.9 4.8
11.4
*1
2012 2013 2014
2013
*1 Month and year as of M&A completion *2 Consolidated sales of NTT Group companies excluding those in Japan
2014
15.0
12.2
2016 Target
20.0
2012
2017 Target
22.0
(USD Billions)
(FY of NTT)
*2
3
AMERICAS EMEA APAC Total (USD)
ICT Market
1,610B
(FY2014) NTT Global Business Revenue by Region
47% 53% 67% 33% 54% 46%
(EBITA/Rev 4.5%)
0.4B
3.6B
10%
90%
1.8B
2.5B
42%
58%
4.3B
36%
64%
2.4B
940B (60%) 490B (30%) 180B (10%)
4.6B
10.3B 69%
31%
*Source: Created by NTT based on McKinsey’s data (excluding Telephone market)
Legend
IT Infrastructure Application
4
Source; *1 "Magic Quadrant for Network Services, Global" Neil Rickard, et al. 14 Jan 2015 *2 "Magic Quadrant for Communications Outsourcing and Professional Services" Christine Tenneson, et al. 4 Nov 2014, *3 "Magic Quadrant for SAP Implementation Service Providers, Worldwide” Susan Tan, 23 Jul 2015 *4 "Magic Quadrant for SAP Application Management Service Providers, Worldwide" Frances Karamouzis et al., 16 Oct 2014 *5 "Magic Quadrant for Disaster Recovery as a Service" John P Morency, et al. 21 Apr 2015 *6 "Magic Quadrant for Cloud-Enabled Managed Hosting, Asia/Pacific" To Chee Eng et al. 10 Dec 2014 *7 "Magic Quadrant for Cloud-Enabled Managed Hosting, Europe" Tiny Haynes, et al. 30 Jun 2015 *8 "Magic Quadrant for Cloud-Enabled Managed Hosting, North America" Douglas Toombs et al., 28 Jul 2015 *9 “Magic Quadrant for Cloud Infrastructure as a Service, Worldwide” Lydia Leong, et al. 18 May 2015 *10 "Magic Quadrant for Managed Security Services, Worldwide”, Kelly M. Kavanagh, 30 Dec 2014 The Gartner Report(s) described herein, (the “Gartner Report(s)”) represent(s) data, research opinion or viewpoints published, as part of a syndicated subscription service, by Gartner, Inc. (“Gartner”), and are not representations of fact. Each Gartner Report speaks as of its original publication date (and not as of the date of this enterprise report) and the opinions expressed in the Gartner Report(s) are subject to change without notice. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Category Gartner’s report Position Company
Network Gartner’s Magic Quadrant for Network Services, Global * a Leader
Network Integration
Gartner’s Magic Quadrant for Communications Outsourcing and Professional Services* a Leader
Apps (SAP)
Imple-mentation
Gartner’s Magic Quadrant for SAP Implementation Service Providers, Worldwide* a Challenger
AMO Gartner’s Magic Quadrant for SAP Application Management Service Providers, Worldwide* a Niche Player
Cloud
Gartner’s Magic Quadrant for Disaster Recovery as a Service* a Leader
Gartner’s Magic Quadrant for Cloud-Enabled Managed Hosting Asia/Pacific*
a Challenger
a Visionary Gartner’s Magic Quadrant for Cloud-Enabled Managed Hosting Europe* a Challenger Gartner’s Magic Quadrant for Cloud-Enabled Managed Hosting North America* a Niche Player Gartner’s Magic Quadrant for Cloud Infrastructure as a Service, Worldwide* a Niche Player
Security Gartner’s Magic Quadrant for Managed Security Services, Worldwide* a Challenger
1
2
3
4
5
6
7
8
9
10
Category TeleGeography colocation database 2014 Position Company
Data Center Retail data center operator total floor space, Global Top class
Global recognition
5
NTT Telecom (A)
Cloud (A)
IT Vendor (A)
SIer (I)
Data Center - -
Network Integration
-
Network - - -
Apps (ERP)
Imple-mentation
- -
AMO - -
Cloud Public -
Hosted Private
- -
Security - -
NTT’s Capability in Global Business
Leader Attacker
- Global capability Legend: Top Tier Specific capability Not competitive/Local Out of scope 2nd
Tier 6
Global Business Sales / Operating Income
Sales 20B
FY2016 (Target)
FY2017 (Target)
* Operating Income excludes M&A-related temporary expenses, such as depreciation costs of intangible fixed assets.
FY2014
Sales 15B
Operating Income*
0.7B
(USD)
Sales 22B
Operating Income*
1.5B
7
1,770
1,460
Global ICT Services Market (enterprise customers)
5% Growth per annum
0
500
1,000
1,500
2013 2014 2015 2016 2017
Cloud SaaS Cloud SI IaaS/PaaS
10% of ICT market = $160B market (GAGR 23%)
(USD Billions)
← BPO
← Traditional apps
← ITO/AMO
← IT infrastructure ← Network services
← SI for traditional apps
← New business
* Those numbers exclude software/hardware direct sales and telephone service. Source: NTT’s calculation based on inputs from McKinsey, etc.
←
8
Customers’ Needs by Size
From 500 to 4,999 employees [Ave. Revenue: $110M - $320M]
Customer’s needs on cloud
At-scale Enterprise /Govt.
Lots of large, complicated customized legacy Apps → Mostly cloud migration by SIers who implemented existing legacy Apps
Large enterprise
Higher mix of packaged Apps such as SAP and Oracle, etc.
→ Cloud migration driven by cost reduction & business transformation → Open to IT players who can provide cloud migration of IT infrastructure and apps in total
Mid-market (upper-end)
Mid-market (lower-end)
Discard existing Apps, shifting to SaaS → Limited migration service needs
SME
* The numbers of enterprises are examples of the US market. The market segments are defined based on those of a US census.
100 Companies
16,000 Companies
6M Companies
3,000 Companies
Fortune 100 (US companies)
5,000 employees or more [Ave. Revenue: $6B - $8B]
499 employees or less [Ave. Revenue: $5M - $10M]
9
Toward Sustainable Business Model Transformation of Customer’s Businesses
Legend
Network/NFV
DC ITO
Cloud
Security
AMO
NI Tailor-made solutions On-premise systems
Business/ICT Consulting, Vertical solutions IoT
Big Data
AI
Modularized, Standardized, and Automated Solutions
Modernization of Applications
Migration to Cloud/ Hybrid Cloud offering
Cloud systems
Total ICT Management Innovation
IT Infrastructure Applications
Tailor-made solutions On-premise systems
NTT’s Strengths Target / focus
Orchestration
Apps Development
Cloud SI
Full-stack Full-lifecycle
10
FY2014 FY2017 (Target)
(USD)
Steps to Reach Sales/Operating Income Targets
Sales 22B
Sales 15B
Operating Income*
700M
+500M Operating Income* 1.5B+α
+300M
+7B Organic Growth, Strengthening GTM, M&A
Efficient Operation/Services
and Optimized Procurement
Profit thru revenue growth
* Operating Income excludes M&A-related temporary expenses, such as depreciation costs of intangible fixed assets. 11
Network
Data Center
Application
Procurement and Efficiency of Services/Operation
ITO (Managed Service)/NI
Direct materials
Efficiency of services/operations Optimized Procurement
Indirect materials
12
Further Steps in GTM
Win more Big Deals
(2) Transformational solution selling
Apps modernization
Cloud migration
(3) Advisory-led selling Provide total solution for specific industries
(1) Strengthen cross-selling activities Cross-selling between ADM and ITO
Delivery-led selling Propose and win additional businesses in delivery/ operation phase
13
WGs for Profit Generation
Accelerate Efforts through Group-wide Projects
✓ Expand our global accounts
✓ Optimize NTT Group efficiency (cloud, security and IT outsourcing services) ✓ Avoid duplication in new service investments
✓ Collaborate within NTT Group re: procurement
✓ Facilitate transparency of information re: Group management
✓ Set common accounting standards
Strengthen Group Governance and Risk Management
✓ Strengthen consulting/industry-specific solutions ✓ Create solutions that integrate services provided by a variety of companies
✓ Enhance collaboration within NTT Group’s global subsidiaries
Deliver Steady Growth of Sales Thorough Cost Optimization
Strengthen Products/Services
Strengthen Sales/Marketing Efforts
Optimize Services and Operations
Reduce Procurement Costs
Standardize and Improve IT Infrastructure
Strengthen Financial/Operations Systems
✓ Bolster cash management
14
WGs for Profit Generation
Accelerate Efforts through Group-wide Projects
Strengthen Group Governance and Risk Management
Deliver Steady Growth of Sales Thorough Cost Optimization
Services/Operation WG
GTM WG Drastic Operational Reforms PT (More Efficient Procurement)
Cloud Security Application Network Data Center ITO
Voice/Conferencing
CIO Committee (IT Infrastructure) HRM WG Finance WG
Service Catalog/Value Prop.
15
Governance and risk management
Strategy/Business Compliance/ Regulatory
16