USERMANUAL

It’s the dawn of a new age in the world of satellite TV in South Africa.

A change has come and it is called TopTV. With your TopTV decoder and smart

card, you too can now be a part of this brave new world.

DSD427 TOPTV DECODER

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It’s time that the people of Mzansi

were able to choose. To be able to live

a life in full colour. To be able to switch

on to a world of entertainment, education

and adventure. To be able to have access

to everything that television has to offer.

The time is now Mzansi. Rise up.2

TABLE OF CONTENTS

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Introduction ........................................................What’s in the box ...............................................Getting started ...................................................Legal matters ...................................................... Macrovision ................................................. DBV ............................................................. Altech UEC .................................................. DIY installations disclaimer ............................Product warranty ................................................Safety ................................................................ Mains supply ................................................ Ventilation .................................................... Cleaning ...................................................... Lighting ........................................................The decoder ....................................................... Front panel ................................................... Rear panel ................................................... Satellite dish installation ................................ Switching on decoder .................................... Switch on ..................................................... Tuning the decoder ....................................... Using the RCU ..............................................Most commonly used functions .............................Using the RCU functions ......................................Using the Electronic Programme Guide ................ Now/Next banner ......................................... More information .......................................... Menu ........................................................... What’s on (all channels guide) ................. Planner ...................................................

Settings ................................................... Parental control ................................. Enter password ...................... ...... Channel block ............................. Chanel block listing ................ Set ratings ................................... Set ratings options .................. Change menu PIN ........................ User setup ......................................... Edit favourites ............................. View favourites ...................... Language setup ........................... Language setup options .......... Audio ......................................... Audio settings ........................ Screensaver setup ........................ Screensaver setup options ....... System setup ..................................... Enter password ............................ Diagnostics ................................. Diagnostics information ........... Installation setup .......................... Satellite setup ......................... TV setup ................................ List of channels ........................................ Bmail ......................................................EPG reference guide ...........................................Functions breakdown ..........................................Glossary ............................................................TopTV decoder specifications ...............................

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INTRODUCTION Welcome to a brighter world. A world filled with choice. Now as a TopTV subscriber, you can have the best in

entertainment and enjoy TV just the way you want it.

Your TopTV decoder allows you to receive the most exciting TopTV packages on offer. A new world awaits, filled with the best entertainment. So what are you waiting for? It’s time to experience satellite TV for all.

The decoder receives and decodes satellite signals, controlled by a smart card which needs to be inserted into the right-hand side of the decoder.

A detailed functional diagram has been included to show you how easy it is to set up your decoder.

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WHAT’S IN THE BOX

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GETTING STARTEDYOUR TOPTV DECODER,

SETTING UP SO YOU CAN ENjOY TV jUST THE WAY YOU WANT IS REALLY EASY.

To start your TopTV viewing experience, please call us on 08600 TOPTV (86788) and have your smart card number, decoder serial number and your ID number available so that a friendly TopTV consultant can assist you. Your TopTV subscription fee is payable once your service has been activated. Our friendly TopTV consultant will tell you what the amount due is and when you need to make the payment.

YOU CAN PAY USING ANY OF THE FOLLOWING METHODS:

• Credit card: you can pay via credit card• Debit order: all you need is your cheque or savings account number• Internet banking: simply link TopTV as a bill payment on your account• EasyPay: TopTV will provide an EasyPay reference code on your invoice• Direct deposit: pay directly into our Standard Bank account

CONTACT DETAILS:

For support or queries, call: 08600 TOPTV (86788) Monday to Sunday, 7am to 11pm; or email us at info@toptv.co.za

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LEGAL MATTERSMACROVISION

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be

authorised by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorised by Macrovision. Reverse engineering or disassembly is prohibited.

DVBDVB and the DVB logos are trademarks of the DVB Project.

ALTECH UECAltech UEC and their logos are trademarks and/or registered trademarks of Altech UEC.

DIY INSTALLATIONS DISCLAIMERTopTV will not take any responsibility for the quality of installations when not done

and commissioned by an authorised TopTV installer.

TopTV will appoint and accredit various Satellite TV installers around the country. Due to the specialised nature of the task, installation guidelines have not been included in this manual.

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PRODUCT WARRANTYThe TopTV decoder is under warranty for a period of 12 months from the date of activation.

THE WARRANTY SHALL NOT APPLY:1) To damage caused to the decoder as a result of being modified or tampered with, in any way by any person other

than the manufacturer or a TopTV appointed agent or representative.2) If the product is used for any purpose other than that for which it was designed,

or in a manner other than that described in this user manual. 3) To any damage or defect arising out of or in connection with any:

TopTV shall, at its own expense, repair or replace the decoder if it is found to be defective in materials and/or workmanship within the Warranty Period.

• abuse or any other negligent or intentional act or omission of any person other than the manufacturer, TopTV or any of its appointed agents or representatives• acts of nature such as fire, flood and lightning• infestation by insects• damage due to insertion of any liquids

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SAFETYMAINS SUPPLY

The TopTV decoder comes with an external 3-pin power supply. Ensure that the power supply has been plugged into the decoder before the mains are switched on.

VENTILATIONElectronic devices generate heat and should always be installed in well-ventilated areas. The decoder must not be

installed in an enclosed environment such as drawers, etc. Other equipment should not be stacked on top of the decoder obstructing ventilation.

The lifespan and operation of your TopTV decoder will last longer if installed in a well-ventilated area.

CLEANINGWhen the decoder is cleaned, care must be taken that liquid cleaners are not used to clean the outside of the decoder as

moisture will enter through the ventilation slots. Use a dry cloth instead.

LIGHTNINGAlthough the decoder power supply has been provided with surge protection, we suggest that additional protection

devices be installed in areas with high lightning activity.

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ON/STANDBY

SMART CARD

BMAIL

IR (IR RECEPTION)

ARROW UP

ARROW DOWN

ARROW LEFT

ARROW RIGHT

OK

MENU

FRONT PANEL

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POWER: DC 12V=1.5A

LNB

USB

RF OUTPUT

RF INPUT

VARIABLE VOLUME (L AND R)

DIGITAL AUDIO: S/PDIF

COMPOSITE VIDEO

REAR PANEL

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RF connection

AV connection

SATELLITE DISH INSTALLATION

Satellite dish installation is a specialised field. TopTV has accredited various professional satellite system installers.Guidelines on installing satellite dishes have not been included in this manual.

SWITCHING ON DECODER / FIRST TIME OPERATION

CONNECTING YOUR TOPTV DECODER TO YOUR TV SET

•Connect RF Out to TV set RF In. You can also connect AV Output directly to TV set AV Input.

•The RF Output of other devices such as DVD players can also be connected to the decoder by plugging them in to the RF Input socket in the back.

•When using AV connections, the red RCA plug is used for right audio, white RCA plug for left audio and the yellow RCA plug is used for video.

•If your TV set is equipped with a S/PDIF connection, an optical digital audio connection is possible by connecting the cable to the decoder’s S/PDIF Out.

SWITCH ON

To switch on the decoder, press button (22) to switch to standby mode

and press button (22) again to power up the decoder.

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1: MENU: Display main menu

2: EXIT

3: Number 2

4: Number 1

5: Number 5

6: Number 4

7: Number 8

8: Number 7

9: Number 0

10: TV / RADIO : Switches between

TV and RADIO

(If available)

11: RED key

12: GREEN key

13: REMINDER: Display

reminder schedule

management

14: OK: Select the choice currently

highlighted

15: LEFT: Move / navigation Left

16: SOUNDTRACK

17: CH + : Channel UP

18: MOSAIC

19: CH - : Channel DOWN

20: BLANK

21: MUTE: Mutes / Un-mutes

Volume

22: STANDBY: Toggles the STB

between Standby and On

23: Number 3

24: INFO

25: Number 6

26: HELP

27: Number 9

28: PROGRAMME GUIDE

29: FAVOURITE

30: BACK (To previous channel

selection)

31: BLUE key

32: YELLOW key

33: MESSAGES : Opens BMAIL

34: UP: Move / navigation up

35: RIGHT: Move / navigation

Right

36: DOWN: Move / navigation

Down

37: SUBTITLES

38: V + : Volume UP

39: V - : Volume DOWN

TUNING THE DECODER

The decoder has been set to automatically tune to the required satellite. Your selected accredited satellite installation expert will ensure your TopTV decoder is set up properly. Please do not attempt to change the satellite tuning parameters by yourself

as this could cause your TopTV decoder to stop working properly.

USING THE RCU

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MOST COMMONLY USED FUNCTIONSSTANDBY (22): Toggles between Standby and On.

CH+ (17) and CH- (19): Selecting channels up and down.

V+ (38) and V- (39): Volume up and volume down.

UP (34), DOWN (36), LEFT (15) and RIGHT (35) are used to navigate on the selected menus.

OK (14) is pressed when a particular function is to be selected.

BACK (30): Move back to previous selection.

EXIT (2): Move out of selected field to main programme.

TV/RADIO (10): Select between Radio and TV services.

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USING THE RCU FUNCTIONS

MUTE (21): To mute the sound.

HELP (26): Will select the banner showing Now and Next events on the Electronic Programme Guide (EPG).

INFO (24): Will show the synopsis of the programme.

TV/RADIO (10): Will select between TV and Radio channels.TopTV will allow you to access several radio stations through your decoder.

PROGRAMME GUIDE (28): Will show the programme guide as per Channel Selection on the Menu screen, allowing you to access the programme guide quicker.

FAVOURITE (29): Show programmes selected as favourites.

REMINDER (13): Will allow you to set a reminder for a programme you want to watch.

MESSAGES (33): Will select current Broadcast Mail (Bmail) to be read.To read message, press and use RED button to delete Bmail.

SUBTITLES (32): Will indicate subtitles if available.

SOUNDTRACK (16): Allows the viewer to select preferred soundtrack if options are available.

MOSAIC (18): Selection of a Mosaic of channels on the bouquet. On earlier RCUs, this button is not marked but it is indicated as button no. 18 (the button between CH+ and V+).

Later models will have the icon for the Mosaic channels displayed on the RCU.

To move back from these selections, one can either press BACK (30) or EXIT (2). In various cases, it only requires the press of the button again to remove the function.

MOSAIC

BASIC FUNCTIONS

OK

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USING THE ELECTRONIC PROGRAMME GUIDE

NOW/NEXT BANNER

The Now/Next banner can be accessed by pressing the HELP button on the RCU. The Now/Next banner contains information about what is currently playing, what is

scheduled to start next and more.

Click the HELP button to display the Now/Next banner. To remove the banner from the screen, simply click on the HELP button again or wait a few seconds.

The time period for which the banner is displayed can be set by selecting MENU>SETTINGS>USER SETUP>NOTIFICATIONS.

Figure 1: Help Button

Select HELP button to display Now/Next banner

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NOW/NEXT BANNER

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NO.1.2.3.4.5.6.7.8.9.

NOW/NEXT BANNER ITEMChannel Name and NumberCurrent ProgrammingScheduled ProgrammingAdd to FavouritesCurrent date and timeCurrent Programme start and end timeProgramme PG ratingScheduled Programme start and end timeChannel Type

DESCRIPTIONDisplays the Name and Number of the ChannelProvides the Programme name that is currently playingProvides the Programme name that is going to play nextPress RED button on RCU to add selected channel to FavouritesDisplays today’s date and current timeDisplays the start and end time of the Current ProgrammeDisplays the Parental Guidance ratingDisplays the start and end time of the Scheduled ProgrammePress GREEN button on RCU to indicate Channel Type of selected Programme

Figure 2: Now/Next Banner

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MORE INFORMATION

Select INFO button to display more information

about programme

More information for any programme can be accessed by pressing the INFO button. To remove the Information Banner, simply press the INFO or BACK button.

Start and End time of Programme

Additional Programme Information

Programme Name

Figure 4: Info Button

Figure 3: Information Banner

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MENU

Press MENU (see figure 6) to access the Menu options (see figure 5) of the EPG. The Menu options allow you to view the scheduling of programmes, set preferences,

read Bmails and more.

Use RCU navigation buttons (see figure 7) to scroll through Menu options.

Figure 5: Menu Options

Select MENU button to display Menu options

Figure 6: Menu Button

Figure 7: RCU Navigation Buttons

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MENU > WHAT’S ON (ALL CHANNELS GUIDE)

More information about the Programme that you selected

below

List of Channels

Channel Preview

Programme Timeline

Programme currently playing on Channel 100

Programme scheduled to start on Channel 350

In the Menu of the EPG, select the What’s On menu option by using the RCU navigation buttons and pressing .

The What’s On menu option allows you to view a list of channels. Use the RCU navigation buttons to scroll from Left to Right and from Top to Bottom. By scrolling

from Left to Right, you are viewing the Programmes that are scheduled to start.

Figure 8: All Channels Guide

OK

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MENU > WHAT’S ON (ALL CHANNELS GUIDE)

Figure 9: RCU Colour Keys

While viewing the All Channels Guide in the What’s On menu option, you can use the RCU colour keys (see figure 9) to perform specific functions.

Press GREEN button to indicate genres. Select different genres with LEFT/RIGHT arrows. Press to select desired genre. To return to All Channels, press GREEN

button again, select All Channels and click .

Press BLUE button to see schedule for next 24 hours. Press YELLOW button to see schedule for previous 24 hours.

Press RED button to add selected channel to Favourites. Press RED button again to remove selected channel from Favourites.

To go back to previous menu, press BACK button.

OK

OK

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MENU > PLANNER

Figure 10: Planner Menu Option

The Planner Menu option allows you to view all Programmes that you set reminders for. Use the RCU navigation buttons UP/DOWN to scroll to the Planner Menu option and

press to open the Planner.

OK

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MENU > PLANNER

Figure 11: List of Planned Events

More information about Planned Programme

Schedule start and end time of Planned Programme

Channel of Planned Programme

Name of Planned Programme

Use RCU navigation buttons UP/DOWN to scroll through planned programmes. Press RED button to delete a specific planned programme.

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MENU > SETTINGS

Figure 12: Settings Menu Option

The Settings Menu option allows you to set Preferences, Parental Control options, and System Settings.

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MENU > SETTINGS > PARENTAL CONTROL

Figure 13: Parental Control

Not all programmes are suitable for the younger members of the family. Parents can control access to these programmes through the use of the Parental Control setting.

Parents can block channels and/or block specific programmes with an unsuitable PG rating.

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MENU > SETTINGS > PARENTAL CONTROL > ENTER PASSWORD

Figure 14: Parental Control Password

Not anybody should be allowed to make changes to the Parental Control setting. It is for this reason that the Parental Control setting is password protected. Using the RCU,

enter the default password (0000) if you haven’t specified your own password and then select Submit.

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MENU > SETTINGS > PARENTAL CONTROL > CHANNEL BLOCK

Figure 15: Channel Block

Select Channel Block to block the entire channel. Use this feature if all the programmes on a specific channel are not suitable for children.

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MENU > SETTINGS > PARENTAL CONTROL > CHANNEL BLOCK > CHANNEL BLOCK LISTING

Figure 16: Channel Block Editing Menu Figure 17: Channel Block Editing Menu

Use the RCU navigation buttons to scroll to the desired channel that you would like to block. Once selected, press to place a tick next to the channel.

Once all desired channels have been blocked, press BLUE RCU colour key to apply the changes.

Tick indicates Channel is blocked

Tick indicates Channel is not blocked

OK

Figure 18: Blocked/Unblocked Channel Indicators

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MENU > SETTINGS > PARENTAL CONTROL > SET RATINGS

Figure 19: Set Ratings

Set Ratings allow you to block specific programmes based on their PG rating. For example, if 13 is selected, all programmes with a rating higher than 13 will be

blocked (i.e. 16 and higher).

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MENU > SETTINGS > PARENTAL CONTROL > SET RATINGS > SET RATINGS OPTIONS

Figure 20: Ratings Editing Menu

Use the RCU navigation buttons to scroll to the desired rating and press to place a tick next to the rating. Notice that all the ratings below the one selected will be

crossed out. This indicates that all ratings higher than the one you selected will be blocked.

OK

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MENU > SETTINGS > PARENTAL CONTROL > CHANGE MENU PIN

Figure 21: Change Menu PIN

The default password is 0000. This password can be changed. Select Change Menu PIN to change the password.

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MENU > SETTINGS > PARENTAL CONTROL > CHANGE MENU PIN

Figure 22: Enter Current PIN

Figure 24: Confirm New PIN

Figure 23: Enter New PIN

Step1: Enter the current PIN. If you have not changed

the PIN before, enter the default PIN (0000).

Step 2: Enter a new PIN.

Step3: Re-enter the new PIN.

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MENU > SETTINGS > USER SETUP

Figure 25: User Setup

User Setup allows you to edit Favourites, Language, Audio, Notification and Screensaver options. This menu allows you to set preferences for each option.

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MENU > SETTINGS > USER SETUP > EDIT FAVOURITES

Figure 26: Edit Favourites

Edit Favourites allows you to create a favourite channel list so that you can quickly access your favourite channels.

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MENU > SETTINGS > USER SETUP > EDIT FAVOURITES

Figure 27: Edit Favourites Options Figure 28: Edit Favourites Options

Step 1: Using the RCU navigation buttons, scroll to the channel that you would like to

add as a favourite.

Step 2:Press button to place a tick next to the favourite channel. Once all favourite channels have been selected, select Apply Changes to save.

OK

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MENU > SETTINGS > USER SETUP > EDIT FAVOURITES > VIEW FAVOURITES

Figure 29: View Favourites

In the Edit Favourites menu, click on RED RCU colour key to view your favourite channels.

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MENU > SETTINGS > USER SETUP > LANGUAGE SETUP

Figure 30: Language Setup

Language Setup controls your language preferences.

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MENU > SETTINGS > USER SETUP > LANGUAGE SETUP > LANGUAGE SETUP OPTIONS

Figure 31: Language Setup Options

Use the RCU navigation buttons to change the language to the preferred option. Languages can be set for the EPG, Audio Languages and Subtitles (if available). Press

BLUE RCU colour key to apply changes once changes have been made.

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MENU > SETTINGS > USER SETUP > AUDIO

Figure 32: Audio Setup

Select Audio to adjust audio preferences.

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MENU > SETTINGS > USER SETUP > AUDIO > AUDIO SETTINGS

Figure 33: Audio Setup Options

Select the preferred audio option. Dolby is the default audio option. Select PCM when using an analog audio output.

If the Video/Audio is out of sync, you can use the Audio delay option to increase the delay of the audio in milliseconds.

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MENU > SETTINGS > USER SETUP > SCREENSAVER SETUP

Figure 34: Screensaver Setup

The Screensaver setup contains options for controlling the screensaver type and the amount of time before the screensaver activates.

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MENU > SETTINGS > USER SETUP > SCREENSAVER SETUP > SCREENSAVER SETUP OPTIONS

Figure 35: Screensaver Setup Options

Use the RCU navigation buttons to specify how long the Set Top Box can remain idle before the screensaver is activated. Press BLUE RCU colour key to apply the changes.

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MENU > SETTINGS > SYSTEM SETUP

Figure 36: System Setup

Select System Setup to change key tuning and setup parameters.

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MENU > SETTINGS > SYSTEM SETUP > ENTER PASSWORD

Figure 37: Enter Password To Access System Setup

Changing settings in System Settings could affect the operation of the Set Top Box. As a result, this Menu option is password protected. Only change these options if

advised by an accredited installer or TopTV technician.

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MENU > SETTINGS > SYSTEM SETUP > DIAGNOSTICS

Figure 38: Diagnostics

The Diagnostics menu option contains technical information about the TopTV decoder, Smart Card and EPG.

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MENU > SETTINGS > SYSTEM SETUP > DIAGNOSTICS > DIAGNOSTICS INFORMATION

Figure 39: Diagnostic Summary

The Diagnostics information displays technical information about your Set Top Box, Smart Card and EPG. This technical information includes the Smart Card number, Set Top Box serial number, EPG version and more. View the information and press BACK

when done.

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MENU > SETTINGS > SYSTEM SETUP > INSTALLATION SETUP

Figure 40: Installation Setup

Installation Setup controls your Satellite and TV settings.

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MENU > SETTINGS > SYSTEM SETUP > INSTALLATION SETUP > SATELLITE SETUP

Figure 41: Satellite Setup

Changing Satellite Setup options could affect the operation of the Set Top Box. Only change these settings if advised by an accredited Installer or TopTV technician.

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MENU > SETTINGS > SYSTEM SETUP > INSTALLATION SETUP > TV SETUP

Figure 42: TV Setup

TV Setup allows you to configure your Set Top Box for your TV.

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MENU > SETTINGS > SYSTEM SETUP > INSTALLATION SETUP > TV SETUP

Figure 43: TV Setup Options

Use the RCU navigation buttons to select settings for your TV. Select TV type SD (Standard Definition) or HD (High Definition).

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MENU > LIST OF CHANNELS

Figure 44: List of Channels

List of Channels allows you to list all channels and make channel selections from the list. In the Menu, use the RCU navigation buttons to scroll to List Of Channels and press

once selected.

OK

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MENU > LIST OF CHANNELS

Figure 45: Channel Listing

Use the RCU navigation buttons to scroll to the desired channel. Press to preview the channel in the Channel Preview window. Press again to view channel in

full screen.

List of Channels

Chanel Preview window

Programming playing Now/Next

OK

OK

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MENU > BMAIL

Figure 46: Bmail

Bmail is a way for us to send you relevant information. This information can be general information or account status information. Use the

RCU navigation buttons to select Bmail in the Home menu and then press .

OK

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MENU > BMAIL

Figure 47: Bmail Folders

To read general messages, select Messages. To read Account Status messages, select Account Status.

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FUNCTION KEY SELECTION

Audio Mute MUTE

Channel Selection GUIDE

Select Favourites FAVOURITES

Review Reminders REMINDER

Broadcast Mail MESSAGE

Mosaic Display MOSAIC (Between CH+ and V+ on early models)

Now/Next Banner HELP

Synopsis INFO

All Channels MENU>WHAT’S ON>ALL CHANNEL GUIDE

Channel List MENU>LIST OF CHANNELS

Booked Events MENU PLANNER

Blocking Channels MENU>SETTINGS>PARENTAL CONTROL>PIN>CHANNEL BLOCK

Parental Rating MENU>SETTINGS>PARENTAL CONTROL>PIN>SET RATINGS

Changing PIN MENU>SETTINGS>PARENTAL CONTROL>PIN>CHANGE MENU PIN

Audio Setup MENU>SETTINGS>USER SETUP>AUDIO

Notification Changes MENU>SETTINGS>USER SETUP>NOTIFICATIONS

Diagnostics MENU>SETTINGS>SYSTEM SETUP>PIN>DIAGNOSTICS

Satellite Setup MENU>SETTINGS>SYSTEM SETUP>PIN>INSTALLATION SETUP>SATELLITE SETUP

TV Setup MENU>SETTINGS>SYSTEM SETUP>PIN>INSTALLATION SETUP>TV SETUP

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EPG REFERENCE GUIDE

FUNCTIONS BREAKDOWN

MENU

PLANNERWHAT’S ON SETTINGS

ALL CHANNEL GUIDE

LIST OF CHANNELS

PARENTAL CONTROL

PIN

CHANNEL BLOCK

SET RATING

CHANGE MENU PIN

USER SETUP

AUDIO NOTIFICATIONS

SYSTEM SETUP

PIN

DIAGNOSTICS INSTALLATION SETUP

SATELLITE SETUP

TV SETUP

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GLOSSARYAV: Audio/Video

S/PDIF: Sony-Philips Digital Interface (Digital Audio Output)

UHF/VHF: Connections used for output to TV set

RF: Radio Frequency

Electronic Programme Guide

Remote Control Unit

Broadcast Mail

Light Emitting Diode

Infrared

EPG:

RCU:

BMAIL:

LED:

IR:

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TOPTV DECODER SPECIFICATION

NOTE: Specifications may change to incoporate design improvements and components availability over time.

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It’s a user manual. It’s a picture frame. The only way you could make it any better is by placing your favourite photo in it and putting it near your decoder. That way, if you want to refer to the manual or just want to see that beautiful pic of your loved ones (or yourself), it’s right there.