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INTERNATIONALG r a d u a t e 2 0 0 9 / 2 0 1 0
Selamat Datang!Jyo So Par The!Sawasdee Kha!
Willkommen!Bien-Venue!välkommenKonichiwa!Benvenuto
Welcome欢迎
Student Guide
A Warm Welcome 01
Important Events / Services 02
Pre-departure Checklist 03
What to Bring 05
Arrival Checklist 06
Getting to NUS 08
Adjusting your Mindset 10
International Students Section 11
University Support Services 12 Accommodation 12 Health Matters 14 Financial Matters 15 Campus Facilities & Amenities 16 Sporting Facilities 16 Libraries 16 NUS Co-operative Bookstores 18 Student Computer Accounts 19 Services, Facilities & Food Outlets found in 20 Yusof Ishak House Services found in Bukit Timah Campus 21
Immigration Matters 22
Introduction to Singapore 25
Living in Singapore 28 Employment 28 Banking Facilities 28 On-Campus Automated Teller Machines (ATMs) 28 Opening a Bank Account 29
CONTENTS
Contents...
Networks for Electronic Transfer (NETS) Pte Ltd 29 Cashcard 29 Transfer of Funds 29 Postal and Telephone Services 30 Postal Services 30 Telephone Services 30 Getting Around 31 Bus Services 31 Mass Rapid Transit (MRT) 31 Taxi Services 32 Travel Concessions 32 Overseas Travel Concession 32
Useful Telephone Numbers 33
Embassies / Consulates / High Commisions in Singapore 35
All amount stated are in Singapore Dollars
Throughout this guide, you will see acronyms used that stand for studentstatus, departments, or terms. The most commonly referenced acronyms are:
NUS National University of Singapore
BTC Bukit Timah Campus
GD Graduate Students
OSA Office of Student Affairs
ISS International Students Section
RS Residential Services
SSC Student Service Centre
OFS Office of Financial Services
IRO International Relations Office
RO Registrar’s Office
UHC University Health Centre
ICA Immigration and Checkpoints Authority
GST Goods and Services Tax
Phone numbers listed in this guide should be prefixed with the country code(65) if you are calling from outside Singapore.
Assoc Prof Tan Teck KoonDean of StudentsOffice of Student Affairs
Dear Graduate Students,
Congratulations and a very warm welcome to NUS!If you’re a returning NUS alumnus, welcome back to your alma mater!We thank you for choosing NUS to pursue your graduate studies.
Life as a Graduate Student will be a busy one, as you will be expected to drive your own academic undertaking (albeit with supervision and guidance). Depending on the size of the laboratory/department, research students may be working with a small team of researchers and students, or very much alone. It can be quite a change if you had been an active undergraduate student. Hence, it is important that you establish a good network of friends in the laboratory or department, or even in other Faculties. That peer support and social interaction is important, just as is your rapport with your supervisor(s). Apart from this, engaging students from different disciplines can often open up insights and perspectives that may be food for thoughts for your research work.
The intensity of graduate studies calls for long hours of reading, writing and conducting research. Hence, it is not uncommon for our Graduate Students to live the limited ‘circuit of library and laboratory’ routine for most part of the day (and even nights). But this does not have to be the only life style possible on campus. Graduate Students should and can lead an enriching and fulfilling life outside of their academic and research routine, by taking part in campus activities such as concerts, sports, community work, or working with the Graduate Students’ Society. A high proportion of our Graduate Students are international students and it is heartening that we see many of them performing at the annual International Student Night organized by the Office of Student Affairs, dancing and twirling in their
brilliant national costumes!
Engaging people beyond your research team or study group through social interaction orCCAs can widen your perspectives of the world within and outside of the university. It can also help you hone in on people and soft skills that are needed for a successful career after NUS. It is important that you do not neglect yourself and your personal development in the next few years.
With best wishes,
01graduate international student guide
EVENTSThe following list of events are organised by the International Students Section (ISS) of the Office of Student Affairs (OSA). They are designed to help you prepare yourselves in coming to the National University of Singapore (NUS) and settling down to the life in Singapore.
IMPORTANT EVENTS / SERVICES
1) Orientation for International Graduate Students
2) Cross-Cultural Awareness Programme
Want to learn more about Singapore’s culture and its way of life? Do you know what Singlish is? Come and participate in the first of a series of workshops and site visits to places of worship and ethnic enclaves specially organized to help you appreciate Singapore’s cultural heritage and diversity. There will also be some tasty treats and cultural displays in store for you!
Date : Thursday, 30 July 2009Time : 6:30pmVenue : Prince George’s Park Residences Auditorium
Date : Thursday, 30 July 2009Time : 2pmVenue : LT 7A (Faculty of Engineering)
02 graduate international student guide
PRE-DEPARTURE CHECKLIST
Completion of Forms
Completed the Letter of Offer and returned it to the Registrar’s Office (RO) or Graduate Student’s Office of the Faculty / School you have applied to (whichever is applicable)
Important Documents
Obtained a valid passport. Gathered all original academic transcripts, birth certificate, citizenship certificate or passport and have them prepared to bring with you to NUS.
Before leaving your country, please ensure that you have completed all items in the following list:
Application for Student Accommodation
Complete the online Student Accommodation form by 12 June 2009 for semester 1 and/or 27 November 2009 for semester 2 if you wish to apply for NUS student accommodation. You should be informed of your application results via email before arrival. Accomodation enquiries canbe sent tohttp://www.nus.edu.sg/osa/housing/faq/gd.html
Arrival after Office Hours
If you are successful in your application for the graduate student accommodation, please inform your allocated Student Accommodation of your expected date and time of arrival. Arrangements will then be made for your late-arrival check-in.
International Student Orientation
Take note that you are expected to attend the International Student Orientation. It has been through our experience that students who had attended the orientation had fewer difficulties in adjusting to their new experience here (Please refer to page 2 for more information).
Visa Requirements Enquired at the Singapore Embassy/Consulate/High Commission in your country regarding visa requirements for entry into Singapore, and have applied for an entry visa, if required. Details are also available in the Ministry of Foreign Affairs website at www.mfa.gov.sg
03graduate international student guide
Travel Arrangements
Completed your travel arrangements, using a reputable travel agency.
...Pre-Departure Checklist
Medical Insurance Taken additional medical insurance coverage for your study in NUS, for your personal needs if desired.
Financial Preparation
Arranged to bring to NUS enough money to cover travel expenses, registration and living costs on arrival. Checked procedures for transferring funds to a bank in Singapore. Purchased travellers’ cheques and arranged for credit cards if desired. A bank draft in Singapore Dollars drawn from a bank with a branch in Singapore is preferred. The address of the Singapore branch should be typed on the draft. Please note that a bank draft drawn on an overseas bank would take about three to eight weeks to clear (Please refer to page 28 on Banking Facilities for more information).
Before leaving your country, please ensure that you have completed all items in the following list:
Medical Examination
Prepared medical reports for your Student’s Pass application and NUS pre-enrolment medical examinations. You may wish to bring a copy of your medical records, eye prescription or medical information with you to Singapore. All medical forms must be completed in English. You can choose to either have the medical examination done in your home country or in Singapore. The medical report must not be issued more than 3 months before the time of submission of application. (Please refer to page 22 on Immigration Matters).
Note: (Optional) You may wish to arrange for personal and credit references. These will be useful when applying to rent accommodation and opening bank accounts, etc.
04 graduate international student guide
WHAT TO BRINGAt least a dozen passport-sized photographs (35mm x 43mm)
Letter of Offer from your faculty or RO
Passport and other identification documents such as Identity Card and birth certificate
Confirmed notification of residence in Student Accommodation in Graduate Student Accommodation / YO:HA hostels, if any
Originals of documentary evidence of educational qualifications (only if it is stated in the offer letter)
Any original documents that may be required for processing by the University or the Singapore Immigration and Checkpoints Authority (ICA)
Example: marriage certificate if accompanied by Spouse
Cash (minimum S$1000) for temporary accommodation, transportation, meals, etc.
Bank draft to cover tuition and Student Accommodation fees
Favourite photographs or small objects to decorate your room and make it feel more like home
National costume of your country. In-Fusion, an international fiesta, is celebrated annually in January / February on campus. International students are encouraged to get together and showcase their countries’cultures in this fiesta
Electrical voltage in
Singapore is 230 volts, 50 cycles. The electrical outlets are mainly for 3 pin plugs. Adapters
can be easily purchased in Singapore allowing you to use 2 pin plugs.
Please note that objectionable literature, controlled drugs, and reproductions of
copyright publications, videotapes, cassettes and CDs/VCDs/DVDs are
prohibited from entry into the country.
Necessary items, all of which can be purchased in Singapore, include:
Informal light clothing
Bath towel and toiletries
Pillow and bedsheets
Spare pair of spectacles andmedication
05graduate international student guide
ARRIVAL CHECKLIST1. On Arrival
Complete the Disembarkation / Embarkation form, which you will receive while on the airplane, taking special care not to omit anything. You will present this with your passport and Admission letter to NUS, and the original copy of your Student’s Pass approval letter (applicable for those who require VISA to enter Singapore) to the Immigration Officers at the airport in Singapore. Please retain the portion of the Disembarkation / Embarkation which will be given to you as this will be required for the application of your Student’s Pass.
2. Singapore Currency
Change your money at the currency exchange counters in the terminals at Changi International Airport, if necessary.
3. Overnight Accommodation
If you require urgent overnight accommodation, you may book a room at the Singapore Hotel’s Association Reservation Counters (operate 24 hours daily) in the Arrival Hall of the Airport.
4. Getting to NUS
You can take a taxi or the Mass Rapid Transit (MRT) train and make your way to your assigned student accommodation, following the directions provided on page 8 of this guide.
5. International Student Orientation
Attend the International Student Orientation (Please refer to page 2 of this guide for details). During the orientation, you will meet new friends. As you start sharing expectations, anxieties and experiences, you will begin to prepare physically and emotionally for the commencement of classes. You will also be able to sign up and participate in various activities, as well as have the opportunity to meet senior students and collect free literature on Singapore, places of interest, maps, etc.
6. Financial Matters
If necessary, open a bank account and settle all financial matters.
7. Student’s Pass
After registration and receipt of your medical report, you can proceed to the ICA counter at the NUS Registration Centre to apply for your Student’s Pass before the expiry of your Social Visit Pass. ICA officers will be present at the NUS Registration Centre during the Registration Week in July/January.
8. Contact Us
If at any time after your arrival you are unsure of what to do or where to go for information, please contact us.
International Students SectionOffice of Student Affairs
Yusof Ishak House Level 331 Lower Kent Ridge RoadSingapore 119078Tel : 6516 4817Fax : 6778 5902Email : [email protected]
06 graduate international student guide
AT A GLANCE ARRIVAL CHECKLIST...You may change your money at the Currency Exchange counters at the airport
Have you been assigned a room inNUS Student Accommodation?
Application of Student’s PassCheck if the Social Visit Pass (SVP) in your
passport is valid
Take a taxi, bus or MRT train to yourassigned Student Accommodation
Proceed to your own arranged accommodation
Check-in to your assignedStudent Accommodation bringing
your letter of offer
Check that you have the completed documents required (Please refer to page 22 for more details)
Apply personally at ICA
YES
YES
NO
NO
Proceed to NUS Registration Centre at the Multi-Purpose Hall to complete formalities for Student’s
Pass
If you are required to sitfor the Diagnostic English
Test on 31 July 2009, check with the
Registrar’s Office for details
Attend toregistration
matters pertainingto your academic
Programme
Open a bankaccount and
apply for TuitionFee Loan, if
desired
Attend theInternational
Student Orientation30 July 2009
2pm
07graduate international student guide
GETTING TO NUSTaxi service in Singapore is plentiful, convenient, and reasonably priced. If this is your first time in Singapore, we strongly advise you to take a taxi. Just flag down a taxi and ask to be driven to NUS. Using the campus map which you have printed from the NUS website, identify the building or exact location within the campus you wish to be let off. Taxis are metered and the flag down rate of taxis is between S$2.80 - S$5.00. A list of possible additional surcharges can be found posted in the taxis. Tipping is not expected. Most taxi drivers are conversant in English and Mandarin.
Note:Passengers on board the MRT are advised to carry luggage not exceeding 81 cm x 58 cm x 30 cm in volume.
OR
FromCHANGI AIRPORT
toNUS
(KENT RIDGE CAMPUS)
by:
TaxiThe taxi bays are just outside the Arrival Hall. Fares to campus are approximately S$25 - S$35. For trips originating at the airport, there is a surcharge of S$3-S$5. Between midnight and 6:00am, there is an additional surcharge of 50% of the fare shown on the meter.
Mass Rapid Transit (MRT) and BusFrom Changi Airport MRT station, board the train going in the direction of Boon Lay (West line). Alight at Clementi MRT station and turn left after the gates. Take a 2 min walk to the Clementi Bus Interchange and board Bus 96 which brings you directly to the NUS campus. Alternatively, you can also alight at Buona Vista MRT station, cross the overhead bridge and board Bus 95 to the NUS Campus.
OR
TaxiThe taxi bays are just outside the Arrival Hall. Fares to campus are approximately S$25 - S$35. For trips originating at the airport, there is a surcharge of S$3-S$5. Between midnight and 6:00am, there is an additional surcharge of 50% of the fare shown on the meter.
Mass Rapid Transit (MRT) and BusFrom Changi Airport MRT station, board the train going in the direction of Boon Lay (West line). Alight at City Hall MRT station and change to the North/South Line going in the direction of Jurong East. Alight at Newton MRT station. Exit entrance A and transfer to service 66, 67 and 170 at Bukit Timah Road, which takes you to the main road of the NUS Bukit Timah Campus.
fromCHANGI AIRPORT
toNUS
(BUKIT TIMAH CAMPUS)
by:
08 graduate international student guide
...Getting to NUS
OR
Mass Rapid Transit (MRT) and Bus From Changi Airport MRT station, board the train going in the direction of Boon Lay (West line). Alight at Bouna Vista MRT station. Take the overhead bridge and board bus 95 at the bus stop. Alight at the National University Hospital bus stop and cross the road to board the NUS internal shuttle bus A2 to PGPR.
TaxiGo on the AYE and turn off at Exit 8 and on to South Buona Vista Road and turn right to Kent Ridge Road. Take the first left turn to PGPR.
fromCHANGI AIRPORT
toPRINCE
GEORGE’S PARK
RESIDENCES (PGPR)
by:
09graduate international student guide
TaxiFrom PIE, turn left into Jurong West Avenus 2 and then turn left again onto Corporation Road. After which, turn right onto Boon Lay Drive and then into the Carpark on the right (after Block 191). Block 189 is located at the end of the Carpark. Lookout for nearby landmark which is Boon Lay Shopping Centre.
fromCHANGI AIRPORT
toYo:HA@
190 Boon Layby:
TaxiUpon reaching Exit 7A at Ayer Rajar Expressway, turn left onto Portsdown Avenue, then turn straight onto Queensway. After which, turn left onto Commonwealth Drive. Block 72 will be on the left. Look out for nearby landmark which is HDB Queensway Branch Office.
fromCHANGI AIRPORT
toYo:HA@
CommonwealthDrive
by:
SMOKE-FREE CAMPUSThe University is a smoke-free campus. Please refrain from smoking near buildings and areas where groups of people are gathered.
When not in your room, ensure that all windows are closed and doors properly locked behind you.
Avoid waiting inside lonely, closed-inshelters. Keep to open, populated and well-lit areas.
If someone is following you, go to a place where there are other people.
Avoid walking through dark, gloomy places at night. If necessary, walk in groups.
Stay alert to your surroundings at all times.
Carry your mobile phone, coins or a phone card in case you need to call for a taxi or a friend.
10 graduate international student guide
A positive attitude is very important as adjustments would have to be made. You may initially feel lonely and homesick and experience some form of “culture shock”. Be assured that most new international students experience these feelings, but with a positive attitude, a spirit of adventure and flexible thinking, you will soon overcome them. Maintain your perspective and check whether your own expectations were too high. Keep an open mind, communicate with the other students and participate in student activities and sports. Counsellors at the Counselling & Psychological Services are also available should you wish to speak to them.
ALCOHOL POLICYNo alcohol should be consumed or sold on University premises unless otherwise provided for such as in approved food outlets on campus or during approved conferences, conventions and cultural events. Students are advised to moderate their consumption of alcohol in social places such as pubs and clubs outside of the campus. It is best that they drink in the company of friends from campus, be wary of strangers and help keep a look out for each other’s safety and welfare.
Tel: 6516 2376Email: [email protected]
ADJUSTING YOUR MINDSET
PERSONAL SAFETYGenerally Singapore is a safe city with many well-lit roads. Public transportation services also operate till midnight throughout the week.
Nevertheless, students should still keep the following points in mind when going out:
...Adjusting Your Mindset
ISS is your “home away from home” at NUS. We are dedicated to assist you in any way we can and encourage you to drop by to find out what services are available to you.
INTERNATIONAL STUDENTS SECTION (ISS)The International Students Section (ISS) is a part of OSA and provides a wide-range of services/programmes to international students who study at NUS each year.
THE SERVICES/PROGRAMMES PROVIDED BY ISS INCLUDE:Free literature is also available to help you learn more about NUS and Singapore. These include the NUS campus maps, internal shuttle bus routes and information sheets on life in Singapore.
International Students SectionOffice of Student AffairsYusof Ishak House Level 331 Lower Kent Ridge RoadSingapore 119078
Fax : 6516 4817 Tel : 6778 5902Email : [email protected] : www.nus.edu.sg/osa/international
Operating hours:Mon-Thurs : 8:30am - 6:00pmFri : 8:30am - 5:30pm
Closed on Saturdays, Sundays and Public Holidays
11graduate international student guide
SERVICES
• Pre-departureInformation
• InternationalStudentOrientation
• e-Publications:InternationalStudentGuides
• ExitBriefingforGraduatingInternational Students
• InternationalStudentAdvisoryService
PROGRAMMES
• Thei.CAREProject(StudentVolunteerProgramme)
• HostFamilyprogramme/FriendsofNUS Programme
• CrossCulturalAwarenessProgramme
• Social,CulturalandRecreationalActivities
• ConversationExchangeCorner&Communication Sessions
• InternationalFiesta“In-Fusion”
Rental and room types:
StudentAccommo-dation
Address/Telephone
Type of Rooms Capac-ity
RoomRates
Per Week
PGPRGraduateStudentApartments(GSA)
50
150
S$250
$200
RoomRates Per
Sem 1
S$4,500
$3,600
GSA Type 1:-A separate bedroom with a queen-sized bed, wardobe, kitchen cum dining area and a separate living room with a three-seater sofa
GSA Type 2:-Smaller and morecompact with a single seat sofa in the bedroom section that is linked to the open dining and kitchen area
27 Prince George’sPark RoadS(118425) Tel: 6779 [email protected]
GRADUATE STUDENT ACCOMMODATION OPTIONSThe Residential Services staff in OSA provides assistance and guidance to help you review your accommodation options.
Graduate Students Apartment at Prince George’s Park Residences
If you are a married graduate student applying for accommodation with your spouse/children in the Graduate Students Apartments (GSA), you may choose between two types of apartment units. The maximum occupants for both types of apartment units are two adults and two children. Room allocation is not assured and it will be based on availability
More information can be found on www.nus.edu.sg/osa/housing
RoomRates Per
Sem 2
S$4250
S$3400
You shall be responsible to pay to NUS the full rental fees (non-refundable) within 7 days of check-in. There will be no refund for partial or early termination of stay. Application fee of $15 (subject to prevailing GST) is payable upon your check-in at GSA
Payment
UNIVERSITY SUPPORT SERVICES
12 graduate international student guide
YO:HA HOSTELS
Students who are keen to take up the single occupancy at NUS leased accommodations may indicate their preference in their application.
University accommodation is offered on per semester basis, subject to room availability. If your application is successful, you will be required to pay the full rental (non-refundable) for the semester within seven days of check-in. Application for extension of stay is subject to room availability.
Please furnish your confirmed date and time of arrival in the application form so that check-in arrangements can be made.
Application Procedure
For Single graduate students, please submit a copy of the NUS Admission Offer Letter via email at [email protected] or fax (65) 6777 0155 to Residential Services, OSA.
For Married graduate students, please submit a copy of the Marriage Certificate and social visit passes of spouse/child accompanying them during their studies.
Private Accommodation
Residential Services maintains a database on off-campus private rentals in the vicinity of the University. These comprise rooms/apartments in the public housing estates as well as private residential areas. Some of the locations include Clementi, West Coast, Dover, Ghim Moh and Pasir Panjang, all of which are within easy access of the University.
There are some short term accommodations (rentals of rooms / apartments between one week to six months) offered by LMB Housing Services. You may contact Ms Anne Lehman via email at [email protected]
The average rental for a single room is about S$500-S$800 per month, depending on the room condition, location and whether it is furnished or otherwise. A rental deposit of one to three months is normally payable depending on the house holder.
If you are interested in taking up these offers, you will have to contact the house holders directly to arrange for viewing of the rooms and to negotiate rental terms. Lease arrangements made between you and the householders are strictly private and the University will not be liable for any dispute or disagreement arising there from.
Registered students may view the private rental offers at our website www.nus.edu.sg/osa/housing/acc/pvt.html or visit us at OSA for assistance.
For enquiries on housing, please visit us at
University Support Services...
http://www.nus.edu.sg/osa/housing/faq/ug.html
13graduate international student guide
University Support Services...
HEALTH & INSURANCE MATTERS
Medical Examination for International Students for Admission
Admission to the University is subject to your good health. All successful applicants are required to undergo a medical examination. The medical examination may be done by your own physician or at the University Health Centre (UHC), Level 1, 20 Lower Kent Ridge Road, NUS.
The cost of the medical examination and chest X-ray is S$30*, while the cost of the medical examination without the chest X-ray is S$25*.
Medical Examination for International Students for Student’s Pass
In addition to the Admission Medical Examination, international students will need to undergo an HIV test for the application of Student’s Pass.
(a) The HIV test and medical examination can be done in the country of origin or in Singapore. Note: THE MEDICAL REPORT MUST BE WRITTEN IN ENGLISH
(b) Laboratory test and chest X-ray report, together with the Medical Report for Student’s Pass, must be submitted to the Immigration & Checkpoints Authority (ICA) within three months of issue.
(c) The medical examination can be done at UHC. The cost of the medical examination, including chest X-ray and HIV test is S$45*.
International Comprehensive Medical Scheme
Full-time International Graduate students are required to subscribe to this scheme. The fee is S$58.85 per semester. It will be included in the mandatory Miscellaneous Fees of the student bill on a semester basis. For Research Scholars, the amount will be automatically deducted from the stipends on a semester basis.
Graduate Students, who subsequently convert their candidature from full-time to part-time will not be covered and there is no refund of premium paid.
The benefits are as follows:
(a) Personal Accident Insurance Coverage
(b) Hospitalisation, Surgical & Mental Health Insurance Scheme
(c) Outpatient Specialist Care
More information on coverage, exclusion and claim can be found at:
http://www.nus.edu.sg/uhc/clinic/insurance/introduction.html
14 graduate international student guide
* Prices include the Goods & Services Tax (GST) and may be subject to revision.
KENT RIDGE CAMPUS (Main Clinic)Level 1, 20 Lower Kent Ridge RoadSingapore 119080Tel: 6516 2880www.nus.edu.sg/uhc
Operating hours:Mon-Thurs : 8:30am to 6:00pmFri : 8:30am to 5:30pm
Closed on Saturdays, Sundays and Public Holidays.
Closed for lunch from 12.30pm - 1.30pm Last registrations are 15 minutes before closing time.
BTC CAMPUS (Satellite Clinic)469G Bukit Timah RoadBlock B, #02-01Multi-purpose AuditoriumTel: 6467 5492
Operating hours:Mon / Wed / Fri : 8.30am to 10.30am
University Health Centre (Health Service)
University Support Services...
Tuition Fees
Please refer to http://www.nus.edu.sg/registrar/edu/gd-fees.html for more information on fees.
FINANCIAL MATTERS
PAYMENT SCHEME & FINANCIAL ASSISTANCEFor information on fees payment procedure and range of financial assistance and scholarships / awards available for graduate students (research / coursework), please refer to the websitehttp://www.nus.edu.sg/registrar/edu/gd-fees.html
15graduate international student guide
Is committed to the care of the health needs of the entire NUS community. The location and operating hours of the clinic are stated as below:
CAMPUS FACILITIES & AMENITIESSPORTING FACILITIESThe Sports and Recreation Centre (SRC) has swimming, squash, tennis, badminton and gym facilities.
For the opening hours and more information about SRC’s facilities, please visit their websiteat www.nus.edu.sg/osa/sports
(Note: Currently the Medical and Science Libraries are located in the same building temporarily.)
Collectively, there are over 1.3 million titles
Useful library websites:
The library portal : www.lib.nus.edu.sg
LINC: http : www.linc.nus.edu.sg
LION : www.lib.nus.edu.sg/lion
LIBRARIESNUS libraries is made up of seven libraries situated within easy reach of staff and students in the Faculties or Schools they serve. The libraries are:
TelephoneLibrary
6516 2028
6516 6237
6516 2509
6516 2043
6516 8130
6516 3130
Central Library
Chinese Library
Medical / Science Library
C.J. Koh Law Library @ BTC
Music Library
Hon Sui Sen Memorial Library
in the libraries’ vast and rich collection. They include an extensive list of electronic resources such as databases, e-journals and e-books that can be assessed 24 hours a week.
You can use LINC (Library INtegrated Catalogue) to locate materials in the library and the Library Portal to look for research-related information such as e-resources, subject guides and other self-help guides available in LION (Library Instructions ONline).
All libraries conduct their own orientation programme. Check the library portal for moreinformation.
UNIVERSITY SPORTSAND RECREATION SCHEMEYou are required to subscribe to this scheme and will be billed the fee of S$25.70 (inclusive of GST) per year along with your tuition fees.
You will be required to produce your student cards before using the facilities.
Benefits
• Freeaccesstotheswimmingpoolas well as to the squash, tennis and badminton courts until 7pm at the SRC.
• Minimal fee (S$1.10 / hour) forthe use of squash, tennis and badminton courts after 7pm. Please check with the SRC (Tel: 6516 2384) for information on rates and hours of operation.
16 graduate international student guide
Campus Facilities & Amenities...
During the semester
Mon-Sat : 8:00am - 10:00pmSun : 9:30am - 4:30pmPublic Holidays : Closed
NUS Co-op Stores location
NUS Coop @ Forum (Central Library Building)BooksStationery / Sundries
NUS Coop @ LT 27 (Science / Medical Branch)BooksStationery / Sundries
NUS Coop @ Archi (SDE Blk 1)Stationery / Sundries
NUS Coop @ Bukit Timah Campus (Blk B)Books / Stationery / Sundries
IT Coop @ YIH (Yusof Ishak House)Notebook Sales CentreNotebook Service CentrePC Accessories
Telephone
6777 03256776 6145
6778 25966776 1450
6775 1497
6762 7671
6775 51626773 25446779 0318
6873 2626IT Coop @ LT 26 (Science)Notebook Service and PC Accessories
Please visit the NUS Co-op website http://coop.nus.edu.sg for more information.
Please check for revision or variation of the opening hours on the Libraries’ Portal.
Library Operating Hours:
17graduate international student guide
NUS MULTI-PURPOSE CO-OPERATIVE SOCIETY LTD
The following services are available at the following Co-op stores:
NUS Coop @ Forum Books on Arts & Social Science/Engineerig/Business/ Computing etc, course packs, NUS logo gifts/souvenirs, customize plaques, calculators, laser pointer, sundries/ stationeries, phonecards, rubber stamps, computer peripherals, toiletries, postage stamps, parking coupons, DHL Express Service, optical products, photocopy services (binding, laminating, network printing), comics corner.
NUS Coop @ LT27 Books on Science/Medical, Mathematics etc, NUS logo gifts/souvenirs, laboratory coat, sundries/stationeries, phonecards, postage stamps, parking coupons, DHL Express Service, optical products, medical instrument, calculators, laser pointer, photocopy services (binding, laminating, network printing), Travel Services (issue International Student Card).
NUS Coop @ BTC NUS logo gifts/souvenirs, books (Law, Public Policy etc), sundries/stationeries and IT accessories, DHL Express Service
NUS Coop @ Archi Sundries/stationeries, Architecture/Arts products, photocopy and binding (network printing).
IT Coop @ YIH Sales and servicing of Notebooks/Personal computers and accessories, DHL Express Service
IT Coop @ LT26 Servicing of Notebooks, sales of PC Accessories
NUS CO-OP MEMBERSHIPThe Co-op was set up to service the NUS community. Co-op members are entitled to a 10% discount on the purchase of books, stationery and computer peripherals (selected items only). There is no discount on nett price items or items on promotion. Membership is open to employees, graduates and undergraduates of NUS. The entrance fee payable is S$5.35 (inclusive of GST), and the value payable for each share is S$5.00. To find out more, please refer to our website:
Campus Facilities & Amenities...
http://coop.nus.edu.sg/membership.htm
18 graduate international student guide
STUDENT COMPUTER ACCOUNTSTo give students access to campus network, internet and e-services, you are automatically given a computer account during your period of study in NUS.
Upon registration, you will be issued your user ID and password. Personal computers are available within campus provided in the Computer Centre, Computer Based Learning Centre (CBLC) in libraries and various location in Faculties.
For any enquiries or assistance on your computer account, please visit the IT Care, located at Computer Centre Lobby.
For Counter Walk-In ServiceMon-Fri : 8.30am to 6.00pmSat : 8.30am to 1.00pm
Closed on Sundays and Public Holidays
Tel : 6516 2080Fax : 6872 5231
Email : [email protected]
Website : www.nus.edu.sg/comcen/about/contactus.htm
Campus Facilities & Amenities...
NUS NOTEBOOK SERVICE CENTREThe NUS Notebook Service Centre operates as a distribution and maintenance agent for the NUS Notebook Ownership Scheme project. It has two centres on campus.
For the locations and operating hours of the centres, please refer towww.nus.edu.sg/comcen/notebook/centres.htm
a. Insurance coverage service to notebook owners.
b. Administrative services for the processing of sales orders for students and staff of NUS.
IT Coop @ YIH provides a range of comprehensive services that includes:
c. Recording, processing and submission of NUS interest free loan documents on behalf of students.
d. Offering and arranging alternative hire purchase loan scheme to students who require additional financing.
Other than notebooks and other IT related items are also available for sale at IT Coop @ YIH. It also provides service maintenance, upgrading and support service to notebook owners.
19graduate international student guide
International Students Section (ISS)
SERVICES FOUND IN YUSOF ISHAK HOUSE
Office of Students Affairs
• Pre-ArrivalServices&OrientationSessions• HostFamilyProgramme/FriendsofNUSProgramme• CrossCulturalProgramme• Social,CulturalandRecreationalActivities
Residential Services • NUSStudentAccommodation• PrivateAccommodation
NUS Career Centre • CareerPlanning• CareerDevelopment• CareerCounsellingandCoaching• EmploymentOpportunities• Internships
Student Organisations • Guidanceandadviceforstudentorganisations• Resourcesupport• Assistanceinorganisingstudentactivities
Student Service Centre • CertificationofNUSdocuments• CertificationofCo-CurricularActivities• Lost&Found• SocialVisitPassforResearchScholarsandSpouse• StudentezlinkCard• Student’sPass• StudentStatusLetter• ThesisSubmission/Collection• TranscriptofAcademicRecords• Payment/QueriesonTuitionandMiscellaneousFees• UpdateofPersonalParticulars• RentalofLockers
Campus Facilities & Amenities...
Residential Life Services • Hall/ResidenceActivities• Social,CulturalandSportsActivities• EnrichmentProgrammes• StudentLeadershipProgrammes• StudentAppointments(ResidentAssistantsand
Cluster Leaders)
Training and Development • StudentEnrichmentProgramme(motivationaltalks,workshops and conferences)
• StudentDevelopmentProgramme(leadershipworkshops and camps)
• EnrichmentworkshopsbyFacilitators@NUS
20 graduate international student guide
Campus Facilities & Amenities...
F & B Outlets • CentralSquareCanteen• Cheers• Sukiya(Japanese-FusionRestaurant)• MunchieMonkeyCafe• NewZealandNatural• OldChangKee• Subway
Facilities • Air-conditionedStudentLounge/TelevisionRoom• Air-conditionedStudyRoom• CommitteeRooms• InternetConnectivity• ITCo-op@YIH• NUSSUServiceCentre• NUSStudent’sUnion(NUSSU)Secretariat• PhotocopyService• DBS/POSBATM(24hours)• SingPost• StudentSocietiesArea
SERVICES FOUND IN BUKIT TIMAH CAMPUS
Facilities / Services • BukitTimahCampusManagementOffice• CJKohLawLibrary• LectureTheatre• FoyerLounge• POSBATM• NUSCo-op@BTC• UHCClinic• Sports&Recreation• PostalService• StudentLockers
F & B Outlets • TheThinkingCorner(BlkA)• TheSummit(BlkB)
FACILITIES & FOOD OUTLETS FOUND IN YUSOF ISHAK HOUSE
21graduate international student guide
Please ensure that you apply for your Student’s Pass within the validity of your Social Visit Pass in your passport. You must also register as an NUS student.
IMMIGRATION MATTERSBefore coming to Singapore, please enquire at the Singapore Embassy/Consulate/High Commission in your country regarding visa requirements for entry into Singapore. Details are also available in the MFA Website at www.mfa.gov.sg. You should also check with your immigration department whether you are required to apply for an entry visa.
APPLICATION FOR STUDENT’S PASS
Upon your arrival in Singapore, you will be given a Social Visit Pass for a minimum of between two weeks to one month at the airport or point of entry. You may be asked to show your Letter of Admission. During this period, you must apply for a Student’s Pass after you have registered.
All international students are required to hold a valid Student’s Pass, issued by the Singapore Immigration & Checkpoints Authority (ICA) for their studies in NUS.
The Student’s Pass issued will include a photograph of the student and an image of
their fingerprint. To facilitate the capturing of the fingerprint and photo, ICA officers will be present at the NUS Registration Centre at the Multi-Purpose Sports Hall in July / Janaury. Students who have the following documents completed may submit them to the ICA officers during the registration period.
Completed documents:
A copy of In-Principle Approval Letter (endorsed with the NUS stamp);
Passport with a valid Social Visit Pass;
A copy of the passport particulars page;
The Disembarkation & Embarkation card (IMM 27);
The print out of e-form16 submitted through SOLAR (duly signed by the applicant);
Medical report, X-ray and HIV report (all documents must be written in English and endorsed by the reviewing doctor). The laboratory reports must not be more than three months from the date of issue. The medical report is only required for studies of more than six months. Students are encouraged to do their medical report in their home country and bring it to Singapore for submission;
One recent colour passport-sized photograph (taken on a white background);
22 graduate international student guide
PAYMENT BY NETS AND CASHCARD ONLY.Students are encouraged to open a local bank account or have a cashcard ready before proceeding to NUS Registration Centre.
Students who do not have the completed documents for Student’s Pass will have to make their way to Immigration and Checkpoint Authority (ICA) Building to complete their formalities for collection of Student’s Pass. All completion of formalities is strictly by appointment only. Applicant is to make an e-appointment via www.ica.gov.sg before going down.
Immigration Matters...
• Cashlesspaymentonly;eitherby
- Online payment via Credit/Debit Card or Internet Banking if they have a valid account with Citibank, Development Bank of Singapore/Post Office Saving Bank or United Overseas Bank
- NETS or Cashcard
• AS$30processingfee(non-refundable)for a student’s pass application
• AS$60issuancefeeforeverystudent’spass issued.
• AS$30multiple-entryvisafeeforvisarequired nationals, where applicable.
FOR DEPENDANT’S PASS HOLDERSIf you are a Dependant’s Pass holder, you may apply for a Student’s Pass. Applications should be submitted personally to ICA and should include two sets of Form 16 and a letter from NUS stating the course and duration of your study. You will be informed of the outcome by post.
FEES
ICA is located at the:
Immigration and CheckpointsAuthority Building
4th Storey, 10 Kallang Road,Singapore 208718
(Beside Lavender MRT Station) www.ica.gov.sg
Operating hours:Mon - Fri : 8:00am - 5:00pmSat : 8:00am - 1:00pm
Immigration Enquiry ServiceTel: 6391 6100
23graduate international student guide
EXTENSION OF STAYIf you wish to stay in Singapore after the expiry of your Student’s Pass, or if your application for extension is made after the expiry of the Student’s Pass, you may apply for a Social Visit Pass at the Visitor Services Centre, ICA Building (4th storey). You may be asked to show a confirmed air ticket indicating your departure. Should your Social Visit Pass expire while you are in Singapore and have not applied for your Student’s Pass, you are deemed to be residing unlawfully in Singapore and will be liable for a fine, failing which you will be charged in court.
Immigration Matters...
CANCELLATIONShould early termination of your studies (e.g. withdrawal or refused re-admission) at the University be necessary, you must relinquish your Student’s Pass to the ICA within seven days of cessation of your studies. A Social Visit Pass will be stamped in your passport to allow you to exit the country.
If you have any enquiries concerning your Student’s Pass or Social Visit Pass, please consult the ISS advisors at OSA, or send in your enquiry to:
SOCIAL VISIT PASS FOR SPOUSE AND FAMILY OF NUS RESEARCH SCHOLARSSponsorship for spouses (but not children) of NUS Research Scholars for their stay in Singapore is offered by the Registrar’s Office. Research Scholars are defined as research students receiving the NUS Research Scholarship.
The sponsorship will be for the duration of the research scholarship, subject to ICA’s approval.
Email : [email protected] orFax : Fax : 6778 5902
24 graduate international student guide
INTRODUCTION TO SINGAPOREAN ISLAND REPUBLIC Singapore is a small tropical island with over 63
surrounding islets, which together form a total land area of 685 km2. It lies just 1 degree north of the equator.
HISTORY Located at the tip of the Malay Peninsula, Singapore was first called “Temasek” or “Sea Town”. According to a legend, a 14th century Sri Vijayan prince saw an animal he mistook for a lion on the island and Singapore’s modern day name “Singa Pura” (meaning “Lion City”) came about.
In 1819, Sir Stamford Raffles founded Singapore and established a trading station so that the British could refit, feed and protect the fleet of their growing empire. Independence as a sovereign, democratic nation was attained on 9 August 1965.
POPULATION Singapore has a resident population of about four million people. The Chinese constitutes 77% of the population, the Malays 14% and the Indians 8%. The other ethnic groups such as Eurasians and Peranakans make up the remaining 1%.
CLIMATE Singapore’s climate is warm and humid, with slight variations between the average minimum of 23°C and maximum of 35°C. Rain falls throughout the year but more frequently during the monsoon season from November to January.
LANGUAGES There are four official languages in Singapore: Malay, Chinese (Mandarin), Tamil and English. Malay is the national language and English is the language of administration as well as the main medium of instruction in educational institutions.
Singapore’s multi-racial & multi-cultural society has brought a diversity of festivals celebrated throughout the year. These include Chinese New Year, Deepavali, Christmas and Hari Raya. For more information, please refer to www.visitsingapore.com
25graduate international student guide
Introduction to Singapore...
26 graduate international student guide
WHAT TO WEAR In tropical Singapore, loose and light summer clothing is recommended especially for outdoor activities. Please note that in lecture theatres, libraries and administrative offices, you should be appropriately attired. Improper attire includes shorts, slippers and clothing with indecent words or pictures.
DRUGS Drug abuse is viewed seriously. The trafficking, manufacturing, importing or exporting of drugs carries a death penalty. Unauthorised consumption also carries a heavy penalty.
SMOKING Smoking is prohibited in most buildings and public areas, especially in enclosed or airconditioned areas.
FOOD CULTURE A common initial greeting amongst Singaporeans is “Have you eaten?”
Singaporeans love to eat, more so with such a wide variety of food offered in different settings.
Food centres in local neighbourhoods or airconditioned food courts in shopping complexes offer you a wide variety of dishes.
When dining at a food court or hawker center, get a table, note the table number and then look at the pictures at the stall to order. Give the stall operator your table number and wait for your food to be delivered before making payment. Do take note that some stalls are self-service and you are expected to make payment, wait and bring the food to your table.
SOCIAL CULTURE People are expected to form queues to either board buses, or to wait for service. It is impolite to push someone who is ahead of you in the queue. Do be punctual. Allow yourself sufficient time to travel. It is also considered impolite to miss an appointment. Address the people you meet with titles such as Mr, Mrs, Miss, Dr or Professor unless you are invited to use their first names.
Introduction to Singapore...
27graduate international student guide
GOODS AND SERVICE TAX (GST)
A 7% Goods and Services Tax is levied on all services and goods imported into Singapore.
LITTERING Singapore has strict laws against littering.
VANDALISM Defacing public and private property carries a severe penalty.
BARGAINING Bargaining is not normally practiced in Singapore shops. The prices marked are the prices at which the goods are sold.
TIPPING Tipping is not necessary as a service charge of 10% is normally levied at restaurants, hotels and other establishments. A tip should only be exercised in instances where the bill does not include a service charge.
OVERSTAYING Overstaying is a punishable offence under the Immigration Act. Please take note of the expiry dates of your Social Visit Pass upon arrival and of your Student’s Pass and apply for renewal about four weeks before the date of expiry.
Please note that laws in Singapore are taken seriously and penalties are severe. If you are not sure of what is legal/illegal, please consult the ISS advisors.
LIVING IN SINGAPOREEMPLOYMENTEmployment during semester
All full-time international graduate students are allowed to engage in part-time employment, as long as they meet ICA’s stipulation of not exceeding 16 hours per week of employment during semester time.
Please ensure you can manage your time well to balance studies with part-time employment, and to observe the cap of 16 hours per week for employment during semester time. If you are on scholarships, kindly seek permission from your scholarship sponsors before engaging in part-time employment.
Employment during vacation
There is no cap on the number of hours during the University’s official vacation periods.
Contact Singapore
250 North Bridge Road#28-00 Raffles City TowerSingapore 179 101
www.contactsingapore.sg
BANKING FACILITIESMany banks in Singapore offer a wide range of services These services may include savings and current accounts, ATMs (Automated Teller Machines), fixed deposits, safe deposit boxes, loans, overdraft and transfers, travellers cheques and changing of foreign currencies.
The three major local banks in Singapore are the Development Bank of Singapore (DBS)/Post Office Savings Bank (POSB), United Overseas Bank (UOB) and Oversea-Chinese Banking Corporation Limited (OCBC Bank).
You may open an account at a bank of your choice.
On-Campus ATMs
DBS/POSB • YusofIshakHouse,Level3
• OutsidetheBTCCo-opoutlet
• OutsideLT27Science Faculty
OCBC • OutsideArtsCanteen
UOB • BesidetheForum• BesideScienceCanteen
Offers of jobs for students (permanent/ vacation/part-time) can be found in the ejob Centre at www.nus.edu.sg/osa/career
Employment after Graduation
You are welcome to live and work in Singapore after graduation. A resource centre Contact Singapore provides information and advice on working, studying and living in Singapore.
28 graduate international student guide
Opening a Bank Account
Different banks have different
requirements as well as different
types of savings and checking accounts.
You may wish to bring enough cash or traveller’s cheques to cover
your expenses while deciding on the
bank you wish to open an account
with.
To open an account, please bring along your
Identification Card (IC) or Passport and Student’s Pass / NUS
Letter of Offer of Admission.
Networks for Electronic
Transfer (NETS) Pte Ltd
This is a cashless method of payment.
Payment can be made with your ATM card at all participating
vendors advertising the NETS sign.
Cashcard
This is a stored value card, allowing cashless payment.
Participating vendors will have
CASHCARD signs on display.
Transfer of Funds
Students may transfer funds using bank drafts made out in Singapore
dollars and drawn from a Singapore bank. These can
be credited to your accounts and drawn in one to two days
days. Cheques drawn on banks
with no branches in Singapore may take about three to eight
weeks to clear.
Telegraphic transfers may also be made indirectly through another bank to
your own account.
Living in Singapore...
29graduate international student guide
BANKING FACILITIES
Living in Singapore...
Postal Services
The Kent Ridge Post Office offers full postal services which include Express Mail Service (EMS) or Speedpost (islandwide andworldwide) to most countries, sale of Money Orders, Postal Orders, parcel packing cartons (Postpac), Parcelpost, pre-stamped postcards and envelopes as well as international phonecards. S.A.M, a 24-hour automated post office is also available for general postal services, paying of telephone bills and other miscellaneous services.
POSTAL AND TELEPHONE SERVICES
Aerogrammes to all countries
(except Malaysia & Brunei)
50 centsper piece
General Postal Enquiries(Tel: 1605-within Singapore)
Letters to local addresses
26 cents(first 20 grams)
Kent Ridge Post Office
1st Storey,
Yusof Ishak House (Annexe)
Tel: 6776 7899
Operating Hours
Mon-Fri : 8:30am - 5:00pm 5:00pm
Sat : 8:30am - 1:00pm 3:00pm
Sun / Public Holiday: Closed
Last CollectionTimes
Telephone Services
All cardphones provide the following services using a phonecard.
1. International Direct Calling
2. Subscriber Trunk Dialling (STD) for Malaysian calls
3. Local calls
Phonecards
Phone cards for local calls are available in denominations of S$2, S$3, S$5, S$10, S$20 and S$50. They are sold at all Post Offices (eg. Kent Ridge Post Office), the Co-op stores on campus, NTUC Fairprice and 7-Eleven stores. The Singtel Worldcard is a card that can be used for overseas calls, available in denominations of S$10, S$20, S$50.
Postage stamps are sold at:
Kent Ridge Post Office
Co-op Bookstores at the Forum andLT 27
Post boxes on or near campus are located at:
Kent Ridge Post Office
Bus stop in front of the Forum / Central Library
Pedestrian crossing in front of LT 27
In front of the National University Hospital, Emergency Entrance
BTC Student Hub
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Living in Singapore...
GETTING AROUNDGetting around in Singapore is easy and convenient. An efficient public transportation network offers taxis, buses and the modern MRT rail system.
Fares may be paid by cash or ez-link card which can be used for both the MRT and public buses. The ez-link card is a contactless card system. The cost of your journey will be automatically deducted when you alight from the MRT/bus. The ez-link card costs $15 and can be purchased from any TransitLink Ticket
Mass Rapid Transit (MRT)Singapore’s rail transit system comprises three main lines (North-South, East-West and North-East) operating from 6am to midnight at frequencies of three to eight minutes. You may purchase a Standard Ticket (ST), a contactless smart card for single travel on the MRT and Light Rail Transit (LRT). The ST can be purchased at the General Ticketing machine (GTM) located at all MRT and LRT stations. The price of the ST includes a refundable deposit of S$1. The deposit can be claimed at the GTM by returning the ST within 30 days after the date of purchase. The ST is valid for use on the day of purchase only.
The TransitLink Hotline is jointly launched by SBS Transit and SMRT to provide commuters with greater convenience through a one-stop service.
Office. The ez-link card may be revalued up to a maximum of $100 at General Ticketing Machines (GTM) located at SMRT stations or the Add Value Machines (AVM) at MRT stations, bus interchanges and selected bus stops.
A Transitlink Guide can be purchased at TransitLink Ticket Offices in MRT stations and bus interchanges as well as major bookshops. The guide provides information on detailed bus routes, bus fare, ez-link, concession card details and the MRTand LRT system.
Bus Services
Bus services in Singapore,
operate from 6:00am
to11:30pm
daily
SBS Transit operates 3 services in NUS Kent Ridge Campus:
SBS No. From To
95
96
151
Holland Village (Looping)
Clementi Interchange
Hougang Central Interchange
NUS
NUS
Kent Ridge Terminal
For integrated public transport service information, call the TransitLink Hotline at 1800 - 2255 663
Operating hours: 8:00am - 6:00pm daily except public holidays
The Hotline provides you with information on
• Public bus, MRT and LRT Services• ezlink Card
and lots more other information on public transport travel!
31graduate international student guide
Living in Singapore...
Taxi Services
There are more than 20,000 air-conditioned taxis in Singapore. The flag-down rate for taxis ranges from S$2.80 to S$5.00 (depending on the type of taxi). Each taxi is allowed a maximum of four passengers. Taxi fare from Changi Airport to Kent Ridge campus can range from S$25.00 to S$35.00 depending on the time travelled, traffic and surcharges. Do take note that surcharges are applicable at certain times of the day.
To call for a taxi (24 hours), please contact the taxi services at the following numbers:
Comfort / City Cab 6552 1111
SMRT Taxis 6555 8888
Premier Taxis 6363 6888
Trans Cab 6555 3333
SMART Cabs 6485 7777
TRAVEL CONCESSIONSNUS Internal Shuttle Bus Service
The NUS campus is serviced by a free internal shuttle bus (ISB) service that plies the entire campus. More information on their specific routes and timings can be found at all NUS bus stops and on the NUS website at
Overseas Travel Concession
Special airfares available to students, academics and youths under 26 years old. STA Travel can arrange all travel needs from short trips to exchange and study trips as well as the International Student Identity Card (ISIC). Bring a photocopy of your Registration Card, photograph and a photocopy of your passport / identity card together with payment od S$15 for the application.
www.nus.edu.sg/oed/services/csd/transportation/internlShuttleBusService.htm
The STA branch on campus is located at:NUS Co-op Store (LT 27)
Tel : 6773-9189Fax : 6776-5277
Email : [email protected]
32 graduate international student guide
Prefix the following numbers with 65 (country code) if calling from another country. There is no city code.
USEFUL TELEPHONE NUMBERS
33graduate international student guide
Email Telephone Fax
NUS General Line(Automated)
6516 6666
Registrar’s Office
• GeneralEnquiries [email protected]
Office of Student Affairs
• GeneralEnquiries http://www.askstudentservice.nus.edu.sg
• ResidentialServices http://www.nus.edu.sg/osa/housing/faq/ug.html
6516 1384
[email protected]• InternationalStudents Section (Pre-arrival services &
orientation sessions, social and cultural programmes)
6778 5902
University Health Centre
• HealthIssues
• Counselling&Psychological Services
[email protected] 6516 23766516 7777 (Lifeline NUS)
6778 59026516 4817
6776 1631 (Main clinic)64675492 (Satellite Clinic at Bukit Timah Campus)
Emergencies
Samaritans of Singapore (SOS) (Emergency Counselling:24 hrs)
1800 221 4444
Police: Emergency 999
Fire Engine/Ambulance 995
Campus Security Hotline 6874 1616
Useful Telephone Numbers...
Email Telephone
1800 2255 663
6391 6100
1800 542 4422
6438 5122
Transport Services
TransitLink Hotline jointlylaunched by SBS Transit and SMRT
Taxi Service(please see page 32 for varioustaxi companies’ telephone numbers)
Miscellaneous
Immigration & Checkpoints Authority 24-hour Call Centre
Contact Singapore
Flight Information (24-hour)
Some Useful Websites
Ministry of Manpower www.mom.gov.sg
Ministry of Foreign Affairs www.mfa.gov.sg
Immigration and www.ica.gov.sg
Checkpoints Authority
SBS Transit www.sbstransit.com.sg
SMRT www.smrt.com.sg
About Singapore www.stb.com.sg/
www.visitsingapore.com
34 graduate international student guide
For a full listing, please refer to the following website www.mfa.gov.sg
Acknowledgements
The Office of Student Affairs acknowledges with gratitude the contributions and assistance given by all administrative departments in the preparation of this guide. Information provided is correct as at the time of printing, but may be subject to revision.
EMBASSIES / CONSULATES / HIGHCOMMISSIONS IN SINGAPORE
35graduate international student guide
Country Telephone Country Telephone
Australia 6836 4100 Mauritius - Consulate 6419 8284
Austria 6396 6350 Mexico 6298 2678
Bangladesh 6255 0075 Myanmar 6735 0209
Belgium 6220 7677 Nepal 6336 1677
Brunei Darussalam 6733 9055 Netherlands 6737 1155
Cambodia 63419785 NewZealand 62359966
Canada 6854 5900 Norway 6220 7122
Denmark 6355 5010 Pakistan 6737 6988
Egypt 6737 1811 People’s Republic of China 6418 0224 /
6418 0328
Finland 6254 4042 Philippines 6737 3977
France 6880 7800 Russian Federation 6235 1834
Germany 6533 6002 South Africa 6339 3319
Ghana - Consulate 6273 8888 South Korea 6256 1188
Greece - Consulate 6875 1205 Spain 6725 9220
Hungary 6883 0882 Sri Lanka 6254 4595
India 6737 6777 Sweden 6415 9720
Indonesia 6737 7422 Switzerland 6468 5788
Ireland 6238 7616 Thailand 6737 2644
Italy 6250 6022 Turkey 6533 3390
Japan 6235 8855 United Kingdom 6424 4270
Laos 6250 6044 USA 6476 9100
Luxembourg - Consulate 6839 9321 Vietnam 6462 5938
Malaysia 6235 0111
Yusof Ishak House Level 331 Lower Kent Ridge RoadSingapore 119078
Tel : (65) 6516 4817Fax : (65) 6778 5902
www.nus.edu.sg/osa/internationalCompany Registration No. 200604346E