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nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark
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Page 1: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Maintaining and Expanding Reimbursement Opportunities

in Psychology: Medicare as a Benchmark

Page 2: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

New York, New YorkMarch 14, 2004

Antonio E. Puente, Ph.D.

Department of Psychology

University of North Carolina at Wilmington

Wilmington, NC 28403

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Contact Information

• Websites– Univ = www.uncw.edu/people/puente– Practice = www.clinicalneuropsychology.us

• E-mail– University = [email protected]– Practice = [email protected]

• Telephone– University = 910.962.3812– Practice = 910.509.9371

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AcknowledgmentsDepartment of Psychology, UNC-WilmingtonNCPA Board of Directors, Practice Division, & StaffNAN Board of Directors, Executive Directors’

Office, Policy and Planning Committee, & Professional Affairs and Information Office

Division 40 Board of Directors & Practice Committee

Practice Directorate of the American Psychological Association

American Medical Association’s CPT StaffCMS Medical Policy StaffSelected Individuals (e.g., Jim Georgoulakis)

Page 5: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Background(1988 – present)

North Carolina Psychological Association (e) APA’s Policy & Planning Board; Div. 40 (e) American Medical Association’s Current Procedural

Terminology Committee (IV/V) (a) Health Care Finance Administration’s Working Group

for Mental Health Policy (a) Center for Medicare/Medicaid Services’ Medicare

Coverage Advisory Committee (fa) Consultant with the North Carolina Medicaid

Office;North Carolina Blue Cross/Blue Shield (a) NAN’s Professional Affairs & Information Office (a)(legend; a = appointment, fa = federal appointment, e =

elected)

Page 6: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Purpose of Presentation

• Increase Reimbursement• Increase Range, Type & Quality of Services• Decrease Fraud & Abuse• Provide Guidelines for Professional Services• Maintain Professional Stature Within Psychology• Increase Professional Stature in Health Care, in

general

Page 7: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Outline of Presentation

• Medicare• Current Procedural Terminology: Basic • Current Procedural Terminology: Related• Relative Value Units• Current Problems & Possible Solutions• Future Directions & Problems• Resources• Independent Audit

Page 8: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Outline: Highlights

• New Codes

• Expanding Paradigms

• Fraud, Abuse; Coding & Documentation

• The Problem with Testing

Page 9: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Medicare: Overview

• Why Focus on Medicare

• The Medicare Program

• Local Medical Review (policy & panels)

Page 10: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Medicare: Why

• The Standard – Coding– Value– Documentation

• Approximately 50% for Institutions• Approximately 33% for Outpatient Offices• Becoming the Standard for Workers

Comp.• Increasing Percentage for Forensic Work

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Medicare: Overview

• New Name: HCFA now CMS– Centers for Medicare and Medicaid Services

• New Charge: Simplify

• New Organization: Beneficiary, Medicare, Medicaid

• Benefits– Part A (Hospital)– Part B (Supplementary)– Part C (Medicare+ Choice)

Page 12: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Medicare: Local Review

• Local Medical Review Policy– LMRP vs National Policy– Location of LMRPs

• Carrier Medical Director– A Physician-based Model

• Policy Panels– Lack of Understanding of Their Roles– Lack of Representation on Such Panels

Page 13: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Medicare Payment(since 1993)

• Surgical – Higher Reimbursement than Cognitive

• Cognitive– Physician Cognitive Work– Supporting Equipment & Staff

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Medicare Payment

• When to Bill– inpatient - discharge, monthly– Outpatient – therapy = after visit; testing = ?

• Participating Vs. Nonparticipating– 95 vs. 100%

• Specialty, Provider & Revenue Codes– Specialty = 62– Provider type = 35– Revenue = facility based

Page 15: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Current Procedural Terminology: Overview

• Background

• Codes & Coding

• Existing Codes

• Model System X Type of Problem

• Medical Necessity

• Documenting

• Time

Page 16: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Background

• American Medical Association– Developed by Surgeons (& Physicians) in

1966 for Billing Purposes– 7,500+ Discrete Codes

• CMS– AMA Under License with CMS– CMS Now Provides Active Input into CPT

Page 17: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Background/Direction

• Current System = CPT 5

• Categories– I= Standard Coding for Professional Services– II = Performance Measurement– III = Emerging Technology

Page 18: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Applicable Codes

• Total Possible Codes = Approximately 7,500• Possible Codes for Psychology = Approximately

40 to 60• Sections = Five Separate Sections

– Psychiatry– Biofeedback– Central Nervous Assessment– Physical Medicine & Rehabilitation– Health & Behavior Assessment & Management– Possibly, Evaluation & Management

Page 19: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Development of a Code

• Initial– Health Care Advisory Committee (non-MDs)

• Primary– CPT Work Group– CPT Panel

• Time Frame– 3-5 years

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CPT: Psychiatry

• Sections– Interview vs. Intervention– Office vs. Inpatient– Regular vs. Evaluation & Management– Other

• Types of Interventions– Insight, Behavior Modifying, and/or Supportive

vs. Interactive

Page 21: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Psychiatry (cont.)

• Time Value– 30, 60, or 90

• Interview– 90801

• Intervention– 90804 - 90857

Page 22: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Biofeedback

• Psychophysiological Training– 90901

• Biofeedback– 90875

Page 23: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: CNS Assessment

• Interview– 96115

• Testing– Psychological = 96100; 96110/11– Neuropsychological = 96117– Developmental = 96111 (not per hour)– Other = 96105, 96110/111

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CPT: 96117 in Detail

• Number of Encounters in 2000 = 293,000

• Number of Medical Specialties Using 96117 = over 40

• Psychiatry & Neurology = Approximately 3% each

• Clinics or Other Groups = 3%

• Unknown Data = Use of Technicians

Page 25: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Physical Medicine & Rehabilitation

• 97770 now 97532

• Note: 15 minute increments

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CPT: Health & Behavior Assessment & Management

• Purpose: Medical Diagnosis

• Time: 15 Minute Increments

• Assessment

• Intervention

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Rationale: General

• Acute or chronic (health) illness may not meet the criteria for a psychiatric diagnosis

• Avoids inappropriate labeling of a patient as having a mental health disorder

• Increases the accuracy of correct coding of professional services

• May expand the type of assessments and interventions afforded to individuals with health problems

Page 28: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Rationale: Specific Examples

• Patient Adherence to Medical Treatment

• Symptom Management & Expression

• Health-promoting Behaviors

• Health-related Risk-taking Behaviors

• Overall Adjustment to Medical Illness

Page 29: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Overview of Codes

• New Subsection

• Six New Codes– Assessment– Intervention

• Established Medical Illness or Diagnosis

• Focus on Biopsychosocial Factors

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Assessment Explanation

• Identification of psychological, behavioral, emotional, cognitive, and social factors

• In the prevention, treatment, and/or management of physical health problems

• Focus on biopsychosocial factors (not mental health)

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Assessment (continued)

• May include (examples);– health-focused clinical interview– behavioral observations– psychophysiological monitoring– health-oriented questionnaires– and, assessment/interpretation of the

aforementioned

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Intervention Explanation

• Modification of psychological, behavioral, emotional, cognitive, and/or social factors

• Affecting physiological functioning, disease status, health, and/or well being

• Focus = improvement of health with cognitive, behavioral, social, and/or psychophysiological procedures

Page 33: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Intervention (continued)

• May include the following procedures (examples);– Cognitive– Behavioral– Social– Psychophysiological

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Diagnosis Match

• Associated with acute or chronic illness

• Prevention of a physical illness or disability

• Not meeting criteria for a psychiatric diagnosis or representing a preventative medicine service

Page 35: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Related Psychiatric Codes

• If psychiatric services are required (90801-90899) along with these, report predominant service

• Do not report psychiatric and these codes on the same day

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Related Evaluation & Management Codes

• Do not report Evaluation & Management codes the same day

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Code X Personnel (examples)

• Physicians (pediatricians, family physicians, internists, & psychiatrists)

• Psychologists• Advanced Practice Nurses• Clinical Social Workers Excluded• Other health care professionals within their

scope of practice who have specialty or subspecialty training in health and behavior assessments and interventions

Page 38: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Health & Behavior Assessment Codes

• 96150– Health and behavior assessment (e.g., health-

focused clinical interview, behavioral observations, psychophysiological monitoring, health-oriented questionnaires)

– each 15 minutes– face-to-face with the patient– initial assessment

• 96151– re-assessment

Page 39: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Health & Behavior Intervention Codes

• 96152– Health and behavior intervention

– each 15 minutes

– face-to-face

– individual

• 96153– group (2 or more patients)

• 96154– family (with the patient present)

• 96155– family (without the patient present)

Page 40: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Relative Values for Health & Behavior A/I Codes

• 96150 = .50

• 96151 = .48

• 96152 = . 46

• 96153 = .10

• 96154 = .45

• 96155 = .44

Page 41: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Expected Payment for Health & Behavior Codes

• Individual (per hour)– Range $98-106

• Group (per person/ per hour)– Approximately $22

Page 42: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96150 Clinical Example• A 5-year-old boy undergoing treatment for

acute lymphoblastic leukemia is referred for assessment of pain, severe behavioral distress and combativeness associated with repeated lumbar punctures and intrathecal chemotherapy administration. Previously unsuccessful approaches had included pharmacologic treatment of anxiety (ativan), conscious sedation using Versed and finally, chlorohydrate, which only exacerbated the child’s distress as a result of partial sedation. General anesthesia was ruled out because the child’s asthma increased anesthesia respiratory risk to unacceptable levels.

Page 43: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96150 Description of Procedure

• The patient was assessed using standardized tests and questionnaires (e.g., the Information-seeking scale, Pediatric Pain Questionnaire, Coping Strategies Inventory) which, in view of the child’s age, were administered in a structured format. The medical staff and child’s parents were also interviewed. On the day of a scheduled medical procedure, the child completed a self-report distress questionnaire.Behavioral observations were also made during the procedure using the CAMPIS-R, a structured observation scale that quantifies child, parent, and medical staff behavior.

• An assessment of the patient’s condition was performed through the administration of various health and behavior instruments.

Page 44: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96151 Clinical Example• A 35-year-old female, diagnosed with chronic asthma,

hypertension and panic attacks was originally seen ten months ago for assessment and follow-up treatment. Original assessment included extensive interview regarding patient’s emotional, social, and medical history, including her ability to manage problems related to the chronic asthma, hospitalizations, and treatments. Test results from original assessment provided information for treatment planning which included health and behavior interventions using a combination of behavioral cognitive therapy, relaxation response training and visualization. After four months of treatment interventions, the patient’s hypertension and anxiety were significantly reduced and thus the patient was discharged. Now six months following discharge, the patient has injured her knee and has undergone arthroscopic surgery with follow-up therapy

Page 45: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96151 Description of Procedure

• Patient was seen to reassess and evaluate psychophysiological responses to these new health stressors. A review of the records from the initial assessment, including testing and treatment intervention, as well as current medical records was made. Patient’s affective and physiological status, compliance disposition, and perceptions of efficacy of relaxation and visualization practices utilized during previous treatment intervention are examined. Administration of anxiety inventory/questionnaire (e.g., Burns Anxiety Inventory) is used to quantify patient’s current level of response to present health stressors and compared to original assessment levels. Need for further treatment is evaluated.

• A reassessment of the patients condition was performed through the use of interview and behavioral health instruments.

Page 46: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96152 Clinical Example

• A 55-year-old executive has a history of cardiac arrest, high blood pressure and cholesterol, and a family history of cardiac problems. He is 30 lbs. overweight, travels extensively for work, and reports to be a moderate social drinker. He currently smokes one-half pack of cigarettes a day, although he had periodically attempted to quit smoking for up to five weeks at a time. The patient is considered by his physician to be a “Type A” personality and at high risk for cardiac complications. He experiences angina pains one or two times per month. The patient is seen by a behavior medicine specialist. Results from the health and behavior assessment are used to develop a treatment plan, taking into account the patient’s coping skills and lifestyle.

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96152 Description of Procedure

• Weekly intervention sessions focus on psychoeducational factors impacting his awareness and knowledge about his disease process, and the use of relaxation and guided imagery techniques that directly impact his blood pressure and heart rate. Cognitive and behavioral approaches for cessation of smoking and initiation of an appropriate physician-prescribed diet and exercise regimen are also employed.

Page 48: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96153 Clinical Example

• A 45-year-old female is referred for smoking cessation secondary to chronic bronchitis, with a strong family history of emphysema. She smokes two packs per day. The health and behavior assessment reveals that the patient uses smoking as a primary way of coping with stress. Social Influences contributing to her continued smoking include several friends and family members who also smoke. The patient has made multiple previous attempts to quit “on her own”. When treatment options are reviewed, she is receptive to the recommendation of an eight-session group cessation program.

Page 49: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96153 Description of Procedure

• The program components include educational information (e.g., health risks, nicotine addiction), cognitive-behavioral treatment (e.g., self-monitoring, relaxation training, and behavioral substitution), and social support (e.g., group discussion, social skills training). Participants taper intake over four weeks to a quit date and then attend three more sessions for relapse prevention. Each group sessions lasts 1.5 hrs.

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96154 Clinical Example

• Tara is a 9-year-old girl, diagnosed with insulin dependent diabetes two years ago. Her mother reports great difficulty with morning and evening insulin injections and blood glucose testing. Tara whines and cries, delaying the procedures for 30 minutes or more. She refused to give her own injections or conduct her own blood glucose tests, claiming they “hurt”. Her mother spends many minutes pleading for her cooperation. Tara’s father refuses to participate, saying he is “afraid” of her needles. Both parents have not been able to go to a movie or dinner alone, because they know of no one who can care for Tara. Tara’s ten year old sister claims she never has any time with her mother, since her mother is always occupied with Tara’s illness. Tara and her sister have a very poor relationship and are always quarreling. Tara’s parents frequently argue; her mother complains that she gets no help from her husband. Tara’s father complains that his wife has no time for anyone except Tara.

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96154 Description of Procedure

• A family-based approach is used to address the multiple components of Tara’s problem behaviors. Relaxation and exposure techniques are used to address Tara’s father’s fear of injections, which he has inadvertently has been modeling for Tara. Tara is taught relaxation and distraction techniques to reduce the tension she experiences with finger sticks and injections. Both parents are taught to shape Tara’s behavior, praising and rewarding successful diabetes management behaviors, and ignoring delay tactics. Her parents are also taught judicious use of time-out and response cost procedures. Family roles and responsibilities are clarified. Clear communication, conflict-resolution, and problem-solving skills are taught. Family members practice applying these skills to a variety of problems so that they will know how to successfully address new problems that may arise in the future.

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96155 Clinical Example

• Greg is a 42-year-old male diagnosed with cancer of the pancreas. He is currently undergoing both aggressive chemotherapy and radiation treatments. However, his prognosis is guarded. At present, he is not in the endstage disease process and therefore does not qualify for Hospice care. The patient is seen initially to address issues of pain management via imagery, breathing exercises, and other therapeutic interventions to assess quality of life issues, treatment options, and death and dying issues.

Page 53: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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96155 Description of Procedure

• Due to the medical protocol and the patient’s inability to travel to additional sessions between hospitalizations, a plan is developed for extending treatment at home via the patient’s wife, who is his primary home caregiver. The patient’s wife is seen by the healthcare provider to train the wife in how to assist the patient in objectively monitoring his pain and in applying exercises learned via his treatment sessions to manage pain. Issues of the patient’s quality of life, as well as death and dying concerns, are also addressed with assistance given to the wife as to how to make appropriate home interventions between sessions. Effective communication techniques with her husband’s physician and other members of his treatment team regarding his treatment protocols are facilitated.

Page 54: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Modifiers

• Acceptability– Medicare = about 100%– Others = approximating 90%

• Modifiers– 22 = unusual or more extensive service– 51 = multiple procedures– 52 = reduced service– 53 = discontinued service

Page 55: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Possibilities

• Telephone contact– Established– Very well defined– Telephone web– Telephone with documentation

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CPT Possibilities

• Work Related or Medical Disability Evaluation Services– 99450 Basic life and/or disability evaluation– 99555 Evaluation by treating physician– 99456 Evaluation by non-treating physician

would include;historyevaluationdiagnosisfuture treatment planscompletion of documentation/certificates

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CPT: Model System

• Psychiatric

• Neurological

• Non-Neurological Medical

• Possibly, Evaluation & Management

Page 58: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Psychiatric Model(Children & Adult)

• Interview– 90801

• Testing– 96100, or– 96110/11

• Intervention– e.g., 90806– The challenge of New Mexico

Page 59: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Neurological Model(Children & Adult)

• Interview– 96115

• Testing– 96117

• Intervention

– 97532

Page 60: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Non-Neurological Medical Model

(Children & Adult)

• Interview & Assessment– 96150 (initial)– 96151 (re-evaluation)

• Intervention– 96152 (individual)– 96153 (group)– 96154 (family with patient)– 96155 (family without patient)

Page 61: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: New Paradigms

• Initial Psychiatric

• Next Neurological

• Now Medical

• Medical as Evaluation & Management

Page 62: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT: Evaluation & Management

• Role of Evaluation & Management Codes– Procedures– Case Management

• Limitations Imposed by AMA’s House of Delegates for CMS but not for Private Payers

• Health & Behavior Codes as an Alternative to E & M Codes

• The Use of E & M Codes is Accepted by Some Third Party Reimburses (e.g., MedCost)– Example; 99201 New Patient

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CPT: Diagnosing

• Psychiatric– DSM

• The problem with DSM and neuropsych testing of developmentally-related neurological problems

• Neurological & Non-Neurological Medical– ICD (or see NAN Paio web page; membership

directory)– Neurological Code Updates Available by

01.01.03

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CPT: Medical Necessity

• Scientific & Clinical Necessity• Local Medical Review or Carrier

Definitions of Necessity• Necessity = CPT x DX• Necessity Dictates Type and Level of

Service• Necessity Can Only be Proven with

Documentation

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CPT: Coding Matrices

• EMSCO & Fraud

• Underlying Problem = Medical Decision Making

• Do not use:– Coding Matrices– Grids– Related Shortcuts

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CPT: Documenting

• Purpose

• Payer Requirements

• General Principles

• History

• Examination

• Decision Making

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Documentation: Purpose

• Medical Necessity

• Evaluate and Plan for Treatment

• Communication and Continuity of Care

• Claims Review and Payment

• Research and Education

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Documentation: Payer Requirements

• Site of Service

• Medical Necessity for Service Provided

• Appropriate Reporting of Activity

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Documentation: General Principles

• Rationale for Service

• Complete and Legible

• Reason/Rationale for Service

• Assessment, Progress, Impression, or Diagnosis

• Plan for Care

• Date and Identity of Observe

• Timely

• Confidential

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Documentation: Basic Information Across All Codes

• Date• Time, if applicable• Identify of Observer (technician ?)• Reason for Service• Status• Procedure• Results/Finding• Impression/Diagnoses• Disposition• Stand Alone

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Documentation: Chief Complaint

• Concise Statement Describing the Symptom, Problem, Condition, & Diagnosis

• Foundation for Medical Necessity

• Must be Complete & Exhaustive

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Documentation: Present Illness

• Symptoms– Location, Quality, Severity, Duration, timing,

Context, Modifying Factors Associated Signs

• Follow-up– Changes in Condition– Compliance

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Documentation: History

• Past

• Family

• Social

• Medical/Psychological

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Documentation:Mental Status

• Language• Thought Processes• Insight• Judgment• Reliability• Reasoning• Perceptions

• Suicidality• Violence• Mood & Affect• Orientation• Memory• Attention• Intelligence

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Documentation:Neurobehavioral Status Exam

• Attention

• Memory

• Visuo-spatial

• Language

• Planning

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Documentation: Testing

• Names of Tests (including edition/version)• Interpretation of Tests (narrative; possibly

quantitative)• Disposition• Time/Dates

– In Hours (rounded to nearest hour)– Document on Day Service is Provided– Might be Best to Separate from Interview

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Documentation: Intervention

• Reason for Service

• Status

• Intervention

• Results

• Impression

• Disposition

• Time

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Documentation for Workers Compensation/Disability

• Completion of comprehensive history• Performance of appropriate examination• Assessment of functional capacities• Referral for appropriate further testing• Recommendation for treatment• Preparation of report• Analysis of causation• Determination of impairment• Review of records• Review of prior treatment for medical necessity• Discussion with appropriate parties• Other case management activities

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Documentation:Suggestions

• Avoid Handwritten Notes

• Do Not Use Red Ink

• Avoid Color Paper

• Document On and After Every Encounter, Every Procedure, Every Patient

• Review Changes Whenever Applicable

• Avoid Standard Phrases

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Documentation: Ethical Issues

• How Much and To Whom Should Information be Divulged

• Medical Necessity vs. Confidentiality

• HIPAA vs. Documentation

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Time

• Defining– Professional (not patient) Time Including:

• pre, intra & post-clinical service activities

• Interview & Assessment Codes– Generally use hourly increments– For new codes, use 15 minute increments

• Intervention Codes– Use 15, 30, or 60 minute increments

Page 82: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Time: Definition

• AMA Definition of Time

• Physicians also spend time during work, before, or after the face-to-face time with the patient, performing such tasks as reviewing records & tests, arranging for services & communicating further with other professionals & the patient through written reports & telephone contact.

Page 83: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Time (continued)

• Communicating further with others

• Follow-up with patient, family, and/or others

• Arranging for ancillary and/or other services

Page 84: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Time: Defined Further

• Evaluation Versus Therapy Time– Therapy is Essentially Face to Face– Testing is Essentially Professional Time

• Inpatient Versus Outpatient

- If Outpatient: face to face only for E & M

- If Inpatient: time on floor for E & M

Page 85: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Time: Testing

• Quantifying Time– Round up or down to nearest increment– Testing = 15 or 60 (probably soon 30)

• Time Does Not Include– Patient completing tests, forms, etc.– Waiting time by patient– Typing of reports– Non-Professional (e.g., clerical) time– Literature searches, learning new techniques, etc.

Page 86: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Time (continued)

• Preparing to See Patient• Reviewing of Records• Interviewing Patient, Family, and Others• When Doing Assessments:

– Selection of tests– Scoring of tests– Reviewing results– Interpretation of results– Preparation and report writing

Page 87: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Time: Example of 96117

• Pre-Service– Review of medical records– Planning of testing

• Intra-Service– Administration

• Post-Service– Scoring, interpretation, integration with other

records, written report, follow-up...

Page 88: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Reimbursement History

• Cost Plus

• Prospective Payment System (PPS)

• Diagnostic Related Groups (DRGs)

• Customary, Prevailing & Reasonable (CPR)

• Resource Based Relative Value System (RBRVS)

Page 89: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Relative Value Units: Overview

• Components

• Units

• Values

• Current Problems

Page 90: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

RVU: Components

• Physician Work Resource Value

• Practice Expense Resource Value

• Malpractice

• Geographic

• Conversion Factor (approx. $37)

Page 91: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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RVU: Values

• Psychotherapy:– Prior Value =1.86– New Value = 2.0+ (01.01.02)

• Psych/NP Testing: – Work value= 0– Hsiao study recommendation = 2.2– New Value = undetermined

• Health & Behavior– .25 (per 15 minutes increments)

Page 92: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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RVU Values

• Practice Expense = 43.60%

• Work Value =52.47%

• Liability = 3.80%

Page 93: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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RVU: Acceptance

• Medicare• Blue Cross/Blue Shield 87%• Managed Care 69%• Medicaid 55%• Other 44%• New Trends:

– RVUs as a Model for All Insurance Companies– RVUs as a Basis for Compensation Formulas

Page 94: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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CPT x RVU

CPTCode

WorkValue

PracticeExpense

MalpracticeExpense

TotalRVU

MutuallyExclusive

90801 2.80 1.14 0.06 4.00 90802, 90846, 90847,90853, 99291, 99292

90806 1.86 0.75 0.04 2.65 90801 (?)

96100 0 1.67 0.15 1.82 96110, 96 115

96115 0 1.67 0.15 1.82 - // -

96117 0 1.67 0.15 1.82 96110, 96111

96150 0.5 0.2 0.02 0.72 96151, 96152, 96153,96154, 96155

96152 0.46 0.18 0.02 0.66 96150, 96151, 96153,96154, 96155

Page 95: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Current Problems • Definition of Physician• Incident to• Supervision• Face-to-Face• Time• RVUs• Work Values• Qualification of Technicians• Practice Expense & Testing Survey• Payment• Prospective Payment System• Skilled Nursing & Rehabilitation Facilities• Provider Based Facilities• Focus for Fraud & Abuse

Page 96: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Current Problems: Highlights

• Work Value for Testing Codes

• Provision & Coding of Technical Services (e.g., who is qualified to provide them)

• Mental vs. Physical Health

Page 97: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Defining Physician

• Definition of a Physician– Social Security Practice Act of 1980– Definition of a Physician– Need for Congressional Act– Likelihood of Congressional Act– The Value of Technical Services of a

Psychologist is $.83/hour (second highest after physicist)

– Consequence of the preceding; grouping with non-doctoral level allied health providers

Page 98: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: Incident to

• Rationale for Incident to– Congress intended to provide coverage for services not

typically covered elsewhere

• Definition of Physician Extender– How– Limitations

• Definition of In vs. Outpatient– Geographic Vs Financial

• Why No Incident to (DRG)• Solution Available for Some Training Programs• Probably no Future to Incident to

Page 99: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: More Incident to

• When is “Incident to” Acceptable:– Testing – Cognitive Rehabilitation; Biofeedback– Psychotherapy

• Definition– Commonly furnished service– Integral, though incidental to psychologist– Performed under the supervision– Either furnished without charge or as part of the

psychologist’s charge

Page 100: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Incident to & Site of Service

• Outpatient vs. Inpatient– Geographical Location– Corporate Relationship– Billing Service– Chart Information & Location

Page 101: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Incident to versus Independent

Service• When Does Incident to Become

Independent Service– Appearance of No Supervision– Clinical Decisions are Made by Staff– Ratio of Physician to Staff Time Becomes

Disproportionate– Distance Difficulties– Supervision Difficulties

Page 102: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problems:Recent Difficulties with Incident

to

• Who Bills Incident to– Treating Physician Bills not the Supervising

Physician– Then, Who is the Responsible Party

• The Physician Must Treat the Patient First• Physician Bonuses Must Tied to a Groups’

Overall Pool of Income (e.g., not referral or possibly individual productivity)

Page 103: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem:Supervision

• Supervision– 1.General = overall direction– 2.Direct = present in office suite– 3.Personal = in actual room– 4.Psychological = when supervised by a

psychologist

Page 104: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Face-to-Face

• Implications

• Technical versus Professional Services

• Surgery is the Foundation for CPT (and most work is face-to-face)

• Hard to Document & Trace Non-Face-to-Face Work

Page 105: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Time

• Time Based Professional Activity

• Current =15, 30, 60, & 90

• Expected = 15 & 30

Page 106: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: RVUs

• Bad News– 2000 = 5.5% increase– 2001 = 4.5% increase– 2002 = 5.4% decrease– 2003 = 4.4 to 5.7% decrease ($34.14)– 2004 = 1.5% increase ($37?)

• Really Bad News– Bush Administration not supportive of changing the

conversion formula– Change Continued to Probably 2005 Depending on

Such Factors as the Stock Market (e.g., 5000)

Page 107: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: Work Value

• Physician Activities (e.g., Psychotherapy) Result in Work Values

• Psychological Based Activities (i.e., Testing) Have no Work Values

• RVUs are Heavily Based on Practice Expenses (which are being reduced)

• Net Result = Maybe Up to a Half Lower

Page 108: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem:An Artificial Practice Expense

• Five Year Reviews• Prior Methodology• Current Methodology• Current Value = approximately 1.5 of 1.75 is

practice• Deadline for New Practice Expense = 2002

– Currently in Check Due to the Ongoing Survey

• Expected Value = closer to 50% of total value at best

Page 109: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Work Value of Testing

• First Round• Second Round• Current Round

Page 110: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Qualification of Technician

• What is the Minimum Level of Training Required for a Technician?– Bachelor’s vs. Masters– Intern vs. Postdoctoral

• Will a Registry be Available?– Is This Something NAN and Division 40

Should Consider?

Page 111: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem:Who is a Neuropsychologist?• APA and Accreditation

– www.apaoutside.apa.org/accreditation

• APA and Psychological Specialities &Proficiencies- www.apa.org.crspp/reviseddocs.html.

• Definition of a Clinical Neuropsychologist; the old and the new– Division 40– National Academy of Neuropsychology

• Board Certification

Page 112: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Payment

• Origins of the Problem– Balanced Budget Act of 1997– Employer’s Cost for Health Care in 2002 =

$5,000 per employee

• What Should Your Code Be Payed at?– www.webstore.ama-assn.org-

• State Legislation– www.insure.com/health/lawtool.cfm

Page 113: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem:Payment Problems

• Payment Reduction Software Programs– Claimcheck (McKesson product; Cigna, PacifiCare)– Patterns (McKesson product; United)

• Refilling– 51% require refilling of original forms– But, up to 60% do not follow up

• Errors– 54% = plan administrator– 17% = provider– 29% = member

Page 114: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Payment

• Use of HMOs & Third Party– Shift in Practice Patterns by Psychiatry (14%

increase)– Exclusion of MSW, etc.– Worst Hit Are Psychologists (2% decrease)

• Compensation– Gross Charges– Adjusted Charges– RVUs– Receivables

Page 115: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Payment of Health & Behavior Codes

• Medicare Almost all Resolved• Non-Medicare Resolving

Page 116: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: PPS

• Application of PPS (inpatient rehab)

• Traditional Reimbursement

• Current Unbundling

• Potential Situation

Page 117: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem:Skilled Nursing Facility

• Consolidated Billing

• BBA 1997– $1,500 total for outpatient services

• Excluded Codes in Consolidated Billing– 96115 (Neurobehavioral Status Exam)– 90901 & 90911 (Biofeedback)

Page 118: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: 65/75 Split for Rehabilitation Facilities

• 75% Rule – Stroke– Spinal Cord Injury– Congenital Deformity– Amputation– Multiple Trauma– Hip Fracture– Brain Injury– Arthritis

» Changing to 75% pf 20 of 21 Rehabilitation Impairment Categories

» Possibly changing to 65%

Page 119: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem:Provider-Based Facilities

• Is Facility Located on Main Hospital Campus or Within 35 Miles of it

• Appropriate Reporting Relationship Exists Between Hospital and Clinical Staff

• Medicare Cost Report Includes Facility

• Records are Fully Integrated

• Facility is Presented to the Public as Part of the Hospital

Page 120: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Expenditures & Fraud

• Projections– Current

• 14%

– By 2011;• 17% ($2.8 trillion)

Page 121: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problems: Expenditures & Fraud

• Examples– New York (08.2003)

• Sharing a provider number • Physical therapy services provided under provider number

– New York (05.2003)• Falsifying services that were not rendered

– West Virginia (02.2003)• Presigned on Saturdays, services performed during week

– Nadolni Billing Service (Memphis)• $5 million in claims to CIGNA for psychological services• $250,000 fine (& tax evasion)

Page 122: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Defining Fraud

• Fraud– Intentional– Pattern

• Error– Clerical– Dates

Page 123: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: Fraud & Abuse • 26 Different Kinds of Fraud Types

• Mental Health Profiled

• Estimates of Less Than 10% Recovered

• Psychotherapy Estimates/Day = 9.67 hours– Review Likely if Over 12 Hours Per Day

• Problems with Methodology;– MS level and RN– Limited Sampling

Page 124: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: FraudOffice of Inspector General

• Primary Problems– Medical Necessity (approximately $5 billion)– Documentation

• Psychotherapy (oig.hhs/gov/reports/region5/50100068)– Individual– Group– # of Hours– Who Does the Therapy

• Psychological Testing– # of Hours– Documentation

Page 125: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: Fraud & “The Orange Book”

• Contractor Operations– Strengthen Regional Offices Oversight– Improve Evaluation of Fraud Unit– Prevent Duplicate Payments for Same Service

• Hospital Operations– Identify Patterns of Aberrant Overpayment– Improve External Review of Psychiatric Hospitals

• Managed Care– Retool Medicaid Programs for Managed Care

• Nursing Homes– Improve Assessments of Mental Illness– Identify Patients with Mental Illness

Page 126: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem:The “Orange Book” (continued)

• Physicians/Allied Health Professionals– Improve Oversight of Rural Health Clinics– Eliminate Inappropriate Payments for Mental

Health Services– Yet, Improve Medicaid Mental Health

Programs

Page 127: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Problem: Fraud (cont.)

• Nursing Homes– Identification – Overuse of Services

• Children• Experience

– California; Texas– Corporation Audit– Company Audit– Personal Audit

Page 128: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: Fraud (cont.)

• Estimated Pattern of Fraud Analysis– For-profit Medical Centers– For-profit Medical Clinics– Non-profit Medical Centers– Non-profit Medical Clinics– Nursing Homes– Group Practices– Individual Practices

• Outliers• Specialists

Page 129: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: Mental vs. Physical

• Historical vs. Traditional vs. Recent Diagnostic Trends

• Recent Insurance Interpretations of Dxs • Limitations of the DSM • The Endless Loop of Mental vs. Physical

• NOTE: Important to realize that LMRP is almost always more restrictive than national guidelines

Page 130: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Problem: HIPAA

• Health Insurance Portability and Accountability Act

• Ethics versus Practicality

Page 131: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Possible Solutions:General Approaches

• Better Understanding & Application of CPT• More Involvement in Billing (especially in large, medical,

multidisciplinary, and academic settings)• Comprehensive Understanding of LMRP• More Representation/Involvement with AMA, CMS,

& Local Medical Review Panels• Meetings with CMS• Survey for Testing Codes• APA: Increased Staff & Relationship with CAPP

Page 132: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Possible Solutions:Ratio of New to Returning

• Ratio of New vs. Returning Patients– Varies, specialists more…– Across all physicians, 13.2%

Page 133: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Possible Solutions: Defining Payers

• Defining Payers– Review contracts– Compare relative values of contracts– Determine what each payer actually pays per

CPT code– Determine hassle factor– Determine current payer’s mix– Determine a desired payer’s mix

Page 134: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Possible Solutions: Value of Contracts

• Face vs. Net Value of Contracts– Referrals – Authorizations– Medical Necessity– Coding– Coverage– Post-Service Audit

Page 135: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Possible Solutions: Fees

• Setting Your Fees– Usual Rate– Maximum Allowable– RBRVS– Fees Across Drs but Within a Practice

• Fees can vary across and within

– Standard Physician Fees• Between 200 and 400% of Medicare• Typical multiplier is RVRVS x 2.5

Page 136: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Possible Solutions: Compensation for Administration

• Compensation for Administration– Divide total annual compensation by 2080,

multiply by number of hours of tasks, and add this to compensation

– MD salary average = $181, 560– Stipends = $2,000 to $15,000

Page 137: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Possible Solutions: Resources

• General Web Sites– www.cms.org (medicare/medicaid)– www.hhs.org (health & human services)– www.oig.hhs.gov (inspector general)– www.ahrq.gov (agency for healthcare research)– www.medpac.gov (medical payment advisory comm.)– www.whitehouse.gov/fsbr/health (statistics)– www.healthcare.group.com (staff salaries)– www.qualitytools.ahrq.gov (quality control)– www.div40.org (clinical neuropsychology div of apa)– www.nanonline.org/paio (nan)

Page 138: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Resources (continued)

• LMRP Reconsideration Process– www.cms.gov/manuals/pm_trans/R28PIM.pdf

• Coding Web Sites– www.aapcnatl.org (academy of coders)– www.ntis.gov/product/correct-coding (coding edits)

• Compliance Web Sites– www.apa.org (psychologists & hipaa)– www.cms.hhs.gov/hipaa. (hipaa)– www.hcca-info.org (health care compliance assoc.)

Page 139: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Future Perspectives• Income

– Steadier (if economy does not further erode)

– Probable incremental declines, up to 10-20%

– If Medicaid dependent (25% or more), then declines could be even higher

– Possible “final” stabilization by 2005

• Recognition– Mental to Physical Health to…

Page 140: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Future Perspectives: Medicare

• Conversion Factor– $37.3374– Increases of approximately 1.5%

• New Paradigms– Written response within 45 days– Toll-free telephone number– Training to providers– ALJs and appeals process in place– Prepayment audits limited– Extrapolation may not be used to determine

overpayment

Page 141: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

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Future Perspectives(continued)

• Paradigms– Industrial vs. Boutique/Niche– Clinical vs. Forensic– Mental Health vs. Health– Existing vs. Developing

Page 142: Nyc 2004 Maintaining and Expanding Reimbursement Opportunities in Psychology: Medicare as a Benchmark.

nyc 2004

Future Perspectives

• Evolving Paradigm = Continued and Significant Change

ARE YOU READY?…


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