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NYPH Digital Transformation Phonebook Edit App User Guide Version 1.0
NYPH
Digital Transformation
Phonebook Edit App User Guide
Version
1.0
Authored by Joseph George (Digital Transformation team) - version 1.0 – 1/20/2020
N Y P H – W E B A P P S
“Phonebook Edit App” User Guide.
ii
Lead Developer : Joseph George
Authored by Joseph George (Digital Transformation) - version 1.0 - 1/20/2020
pg. i
Table of Contents
Login ....................................................................................... 1
Navigation to login screen ........................................................ 1
From Infonet -> Phonebook ................................................................ 1
From Phonebook App ......................................................................... 2
Login screen for Phonebook edit app ............................................... 2
About the “Red Arrow” Icons .............................................................. 3
User details screen and different sections ................................ 4
Landing page view .............................................................................. 4
1. Picture, name and CWID section ............................................ 5
2. Primary Information section..................................................... 5
3. Telecom Amcom section ......................................................... 5
4. Telecom Mobile Device section .............................................. 7
5. ID Security section ................................................................... 8
References ............................................................................ 10
Index ..................................................................................... 10
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Login
Access your Workday, ID security, Telecom data.
sers are you to access the Phonebook Edit(Correction) form from either the Phonebook app or from Infonet Phonebook.. The url will be https://myapps.nyp.org/phonebookedit/id/<Your_CWID>. Please provide your AD credentials to login successfully.
Navigation to login screen
Click on below link in Phonebook (either via Infonet on web or Phonebook app on smartphones)
From Infonet -> Phonebook
Chapter
1
U I C O N K E Y
Valuable information
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From Phonebook App
Login screen for Phonebook edit app
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About the “Red Arrow” Icons
The “red arrow” icons are indicators in the image to visually depict the description above it.
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User details screen and different sections
Landing page view
The page is divided into 5 sections:-
Chapter
2 Primary Information –
Workday related information.
1 2
3
4
5
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1. Picture, name and CWID section on the right. This is a display only section.
2. Primary Information section – Display Name, Title, Department, Campus, Job and Manager CWID are displayed here. This section is display only for now and any changes are to be requested via Workday or emails to HR Connect ([email protected]). The link is provided at the bottom of the primary information section.
3. Telecom Amcom section – Office number and Pager number information are displayed in this section.
a.) This section can be used to send a request to Service Now to make changes to Office Number and/or Pager. Start by clicking on edit section link.
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b.) This opens an Editable layout for the section. Make the required changes in this section. Add optional comments if needed.
c.) After completing the changes click on “Submit Service Now Ticket”
link. Undo any changes by clicking on undo link.
d.) If phone number and pager are in expected format, a service now
ticket is assigned to respective group. The ticket number will be displayed. Click on ticket number to view the ticket details in Service now if needed.
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4. Telecom Mobile Device section – Work Mobile number and Jabber number
information are displayed in this section.
a.) This section can be used to send a request to Service Now to make changes to Work Mobile number and/or Jabber number. Start by clicking on edit section link.
b.) This opens an Editable layout for the section. Make the required
changes in this section. Add optional comments if needed.
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c.) After completing the changes click on “Submit Service Now Ticket” link. Undo any changes by clicking on undo link.
d.) If phone number and jabber number are in expected format, a service
now ticket is assigned to respective group. The ticket number will be displayed. Click on ticket number to view the ticket details in Service now if needed.
5. ID Security section – Email and CWID information are displayed in this section.
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e.) This section can be used to send a request to Service Now to make changes to Email and/or CWID. Start by clicking on edit section link.
f.) This opens an Editable layout for the section. Make the required
changes in this section. Add optional comments if needed.
g.) After completing the changes click on “Submit Service Now Ticket”
link. Undo any changes by clicking on undo link.
h.) If email and CWID are in expected format, a service now ticket is
assigned to respective group. The ticket number will be displayed. Click on ticket number to view the ticket details in Service now if
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needed.
References
Infonet http://infonet.nyp.org
Index
Display Name, 5 ID Security section, 9
TTelecom Amcom Section, 6 Telecom Mobile Device Section, 7
