Oakland City Center - 5-Star...

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SEPTEMBER+OCTOBER 2 0 1 7

Sept + Oct 2018 Agenda

5★ Welcome Roll Call & Portfolio Updates Around the Country~~ Focus On: Successful Events: Tips, Tricks and Vendors Worth Sharing ~~

Today’s call features a Deep-Dive from the following markets:

MetPark, Seattle – Hayley Nguyen 800 Connecticut, Stamford, Vanessa Polvere

Pacific Plaza, Walnut Creek – Caroline and Marlene Stadium Tower, Anaheim - Shaunna Crosser

Liberty Center, Pittsburgh – Alicia Woodruff 8750 NorthPark Central, Dallas – Elizabeth White

333 South Seventh, Minneapolis – Heather Paciotti Premier Place, Dallas – Linda Baier

5★ Spotlight on Zagster: Maximize Your Property’s Potential• Bradley Ericson, Sales Manager, Real Estate

5★ Peer to Peer Benchmarking Visit• Highlights from The Landing, Galleria, Park 80 and 800 CT “5-Star Exchange Training”• Shornay, Vanessa, Carolina, Hailey, Christina

5★ Conference in 2018: Save The Dates!• March 15th and 16th – Dallas, Texas• Featuring the Ritz Carlton Leadership Group, and one night stay at Ritz Carlton Dallas• All 5-Star Managers and Building REMs are encouraged to attend – more info to come!

It’s a Team Effort! Where Do you Fit In?

“As the 5-Star Manager, I want to offer intuitive service as well as a work-place that hosts dynamic shared spaces, wellness-driven activities and social gatherings that promote community.”

“As a Property Manager, I want the ability to better understand the needs of my tenants so that I can continue to provide world-class service.”

Tenant SPOC“As the Tenant SPOC, I want to provide timely and relevant communication on all building activities to my co-workers.”

Property Manager 5-Star ManagerGlobal Investors

5★ Brochures AVAILABLE now! Let us know how many you need and we will ship to your attention

5★ Website LIVE now! http://5-starworldwide.com/home.axis

“As an Owner/Operator, I want to continuously seek ways to increase the value of my property and lead the industry in renewals and leasing.”

http://5-starworldwide.com/home.axis

Park 80 West, Saddle Brook, NJ• 497,397 RSF

7Shornay Thornton

5-STAR WORLDWIDE NETWORK

5999 Center Drive, LA, CA• 174,084 RSF

9

TimNoonan


Met Park East & West, Seattle WA• 708,283 RSF

10

Hayley Nguyen


Grant Thornton Tower, Chicago, IL• 1,068,877 RSF

12

Lindsey Madsen


7000 Central Park, Atlanta, GA• 423,775 RSF

13

JansenTrentham


14

Stadium Tower, Anaheim, CA• 261,093 RSF

ShaunaCrosser


Pacific Plaza, Walnut Creek, CA• 253,320 RSF

16

Carole Sullivanand Marlene Becker


Italian PicnicTenant Appreciation Luncheon

17

End of Summer Concert & Ice Cream Sundae Bar

Team Pacific Plaza

• 621,193 RSF

18

Heather Paciotti

333 Seventh, Minneapolis, MN


333 South Seventh Street, Minneapolis, MN

Summer BBQ at the 333 Turf Club

333 South Seventh Street, Minneapolis, MN

Super Bowl LII – US Bank Stadium, Minneapolis, MN

With Super Bowl LII landing in our great state in early 2018, it is Minnesota’s time to shine and showoff the

winter wonderland we call home, or showoff our shinny snow and ice!

Both the NFL Experience and Taste of the NFL originated in Minnesota in 1992 at Super Bowl XXVI,

both will be coming home in 2018.

333 South Seventh Street’s part of this once in a lifetime event?

Broker Event in the Works• Think Ice Bar• Think Down Jackets • Think Handwarmers• Think Ice Skating & Curling• Think All Things Outdoors

235 Pine, Francisco, CA• 300,000 RSF

22

Nancy Le


235 Pine, Francisco, CA• 300,000 RSF

23


8750 North Park Central, Dallas TX• 491,803 RSF

24


Elizabeth White

Pasadena Towers, Pasadena, CA• 451,203 RSF

25

ChrystalMontes


MilePoint Alliance, Denver, CO

26

• 1,099,346 RSF

Jonathan Kenczewicz


Cal Plaza, Walnut Creek, CA• 394,123 RSF

28

JessikaSuter


Premier Place, Dallas, TX• 457,901 RSF

30

Linda Baier


Premier Place - Dallas

The Landing at MIA, Miami, FL• 1,050,761 RSF

32

Carolina Lavayen


Marathon Oil Tower, Houston TX• 1,070,209 RSF

34Courtney Bhenderu


Stamford Towers, Stamford, CN• 326,468 SF

36Scott Caggainello


Wilshire Landmark I, Los Angeles, CA• 337,488 RSF

37

Monica Venegas


1650 Arch Street & United Plaza, Philly, PA

39

Paige Layton

• 1,428,330 RSF


800 Connecticut, Norwalk CT• 412,231 RSF

41

VanessaPolvere


42

800 Connecticut

43

800 Connecticut

• Games set up on our patio daily (Ping Pong Table, Life Size Jenga, Cornhole, Ladder Toss)

• Bocce court recently installed• Putting green revamped and updated• Weekly Food Truck Fridays• Bi-weekly pop-up bar with local sports bar The Blind Rhino• Free popcorn in the 5-Star Center • Surprise Ice Cream Social• National Chocolate Chip Cookie Day

5-Star Manager Site Visits• Hailey Woodruff (Galleria Office Towers – Dallas, TX)

• Christina Eschbacher (Galleria Office Towers – Dallas, TX)• Carolina Lavayen (The Landing at MIA – Miami, FL)• Shornay Thornton (Park 80 West – Saddle Brook, NJ)• Scott Caggainello (Stamford Towers – Stamford, CT)

44

Galleria Office Towers, Dallas, TX• 1,428,330 RSF


ChristinaEschbacher

Haley

Woodruff

• 452,794 RSF

45Alicia Raymond

Liberty Center, Pittsburgh, PA


Liberty Center - PittsburghSharing is Caring…• Central Blood Bank Blood Drive • Dress for Success Clothing Drive – Collected over 1,500 pieces• School Supply Drive – Collected 1,064 items• Flu Shots

Food Vendors• Weekly Republic Foods – Farm to Table• Rita's Italian Ice - Daily• Franktuary• Fresh Pasta

1st Monday Coffee

Monthly Candy Drop

Maximize Your Property’s Potential with Zagster

Bradley EricsonSales Manager, Real Estate

[email protected]

617-575-9288

Workplace amenities are winning the war for talent

“The relationship between landlords and tenants is changing from a contract based on a lease agreement to a partnership with the common goal of creating a rewarding workplace experience for employees.”

- CBRE: “Winning the War for Talent”

Forward Thinking Owners & Managers Are Acting Now

The leading bike share provider for properties

5X return

Vantage Property Investors developed Playa Jefferson, a 250,000-square-foot creative office campus. After signing Facebook’s largest SoCal office to a long term lease, Vantage sold the asset to Rockwood for $165MM

An innovative amenity with significant ROI

Cambridge Discovery Park25 Mall RoadGalatyn CommonsMockingbird StationSan Gabriel Valley Corporate CampusThe Koll CenterCalifornia Plaza7000 Central ParkBank of America PlazaStamford Towers

CBRE Organic Demand

Provide more value to your clients by allowing them an easier, cheaper way to acquire bike sharing though you:

• Education and Sales Materials

• National Services Agreement

• Single Source Document

• Uploaded in P2P

• Preferred Pricing

Zagster & CBRE

Clients often develop DIY programs that tend to create inefficiency, hidden costs, major liability

issues and unnecessary risk.

Zagster is the only company that delivers a professionally maintained, asset-branded bike share that is scalable across your portfolio

180+ programs 100,000+ riders 500,000+ rides

Turnkey For Your PropertyExpertly managed, professionally insured for pennies per sq foot

CONSULTATION

PLANNING & INSTALLATION

HARDWARE & REPLACEMENTS

TECHNOLOGY & 24/7 SUPPORT

MANAGEMENT, MAINTENANCE & $4MM INSURANCE

MARKETING & PROMOTION

Flexible mobility free and easy for your customers

Our Commitment to You:Class A, Premium Bike Sharing Programs

[email protected]

617-575-9288

Peer to Peer Training

Park 80 and 800 CT Hosts Galleria and The Landing

52

Shornay Thornton

VanessaPolvere

CarolinaLavayen

ChristinaEschbacher

Peer to Peer Training

Park 80 and 800 CT Hosts Galleria and The Landing

52

Are You Taking Advantage of Your 5-Star CANVA Account?

68

Red Sox Ticket Raffle

• Themed Event Collateral – Templates you can customize with your info and resize with one quick click to accommodate eBlasts, Twitter feeds, fliers, posters and more;

• Upload your latest creations to the CANVA site for all to use!

70

Red Sox Ticket Raffle

• DOZENS of event-specific templates and examples from all 5-Star Managers

throughout the portfolio! No need to recreate the wheel.

• 5-Star Brand Colors and 5-Star Brand Fonts

• Quickly insert: 5-Star, CBRE,

CBRE Global Investors Logos and more

• CANVA Help Site:

• Tutorials

• FAQs and more

https://support.canva.com/troubleshooting

What you’ll see on the Site:

https://support.canva.com/troubleshooting

72

Thank you for taking time out of your day to join us!

☺

These slides will be posted to the 5-Star Portal.

Save-The-Date Outlook Invites for our next call soon to follow.

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