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Object Oriented Programming & E-Commerce

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    O b j e c t O r i e n t e d P r o g r a m m i n g &O b j e c t O r i e n t e d P r o g r a m m i n g &

    EE -- C o m m e r c e C o m m e r c e

    Data MiningData Mining

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    Group Members

    Amit S ingh

    Art i Kumar i

    Sar abj i t K aur

    Bhar ti S i ngh

    GROUP NO:-5

    Anchor Faculty

    Prof.Swati Rekha Mohanty

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    AGENDA What is data mining?

    Examples of data mining.

    Related terms of data mining.

    What can data mining do?

    How does data mining work?

    Examples of data mining in todays scenario.

    Five major elements.

    Major components of data mining.

    Data mining classification.

    Functions.

    Stages.

    Popularity growing reason.

    Future of data mining.

    Organizational issues.

    Solutions of industries.

    Challenges.Applications.

    Advantages.

    Data mining models.

    DM in banking : ICICI bank

    DM in retail : wal- mart

    Conclusions

    Bliography

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    Wh a t i s D a t a M i n i n g ?

    Data mining is defined as the process ofextracting previously unknown, valid, and

    actionable information from large databases and

    then using the information to make crucial

    business decisions .

    Data mining refers to extracting or miningknowledge from large amounts of data.

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    Examples Of Data Mining

    Predicting whether a newly arrived customer willspend more than 100 $ at a department store.

    The company uses data mining to find out what

    advertising are effective for their competitors.

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    Some Related Terms Of Data Mining

    D a t a : -

    Data are any facts, numbers, or text that can be processed by acomputer.

    I n f o r m a t i o n : -

    The patterns, associations, or relationships among allthis data can provide information.

    D a t a w a r e h o u s i n g : -

    Data warehousing is defined as a process of centralized datamanagement and retrieval.

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    What can data mining do?

    Data mining is primarily used today by companies.

    It enables the companies to determine relationships

    among Internal factor and External factor.

    Some examples of Wall Mart.

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    Examples of Data mining in

    today's scenario

    The US government uses data mining to trackfraud.

    A super market becomes uses an informationbroker.

    Basketball teams use it to track game

    strategy. Bank of America uses it for Sales forecasting.

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    Data mining consists of f ive major

    elements:

    Extract, transform, and load transaction data onto thedata warehouse system.

    Store and manage the data in a multidimensionaldatabase system.

    Provide data access to business analysts andinformation technology professionals.

    Analyze the data by application software.

    Present the data in a useful format, such as a graphor table.

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    Data mining tasks

    can be classified as two types:

    Descriptive:- It characterize the general

    properties of the data in the database.

    Predictive:- It perform inference on the currentdata in order to make predictions.

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    Functions of Data Mining

    Identify your best prospects and then retain them as customers.

    Predict cross-sell opportunities and make recommendations.

    Learn parameters influencing trends in sales and margins.

    Segment markets and personalize communications.

    Identify which transactions are most likely to be fraudulent.

    Identify which prospects should be included in a mailing list toobtain the highest response rate.

    Predict what each individual accessing a web site is most likelyinterested in seeing.

    Reveal the difference between typical customers this month and

    last. Understand what products or services are commonly purchased

    together; e.g., beer and diapers.

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    Stages of Data Mining

    Explorations Model building and

    validationsDeployment

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    Contd.Diagram of Stages

    Selection Pre-processing

    DATA

    TRANSFORMEDDATA

    MININGPATTERN KNOWLEDGE

    TARGET DATA PROCESSEDDATA

    Transformation Mining Evaluation

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    Reasons for growing popularity

    of Data Mining

    Growing Data Volume

    Limitations of Human

    Analysis

    Low Cost of Machine

    Learning

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    Future of Data Mining

    Unfulfilled expectations

    Common goals

    Technology cycle

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    Organisational issues

    There are manyorganisational issues such

    asPolitical issues

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    Data Mining Solutions for Different

    Industries

    SaaS Analystics, analytics on-demand, analytics in the cloud. BI (Business Intelligence), Database and OLAP software

    Bioinformatics and Pharmaceutical solutions

    CRM (Customer Relationship Management)

    Data Providers, Data Cleansing (Cleaning) Tools

    E-Commerce solutions

    Email analysis, response, and marketing

    Fraud Detection solutions

    Health Care and Human Resources solutions

    Knowledge Management and News Marketing solutions, including real-time, email, web, and affiliate

    marketing

    Microarray data analysis, gene expression analysis

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    Contd.

    Personalization solutions

    Privacy software and solutions Real-Time Analytics and Decisioning solutions

    Retail solutions

    Risk Analysis and Credit Scoring

    Sports and Entertainment

    Stock and Investment Analysis and Prediction

    Survey creation and analysis

    Telecom

    Travel sites and solutions

    Twitter Analytics sites and solutions. Web Advertising

    Web Mining,Web Content Mining

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    Challenges faced by Data Mining

    Privacy issue

    Security Issue

    Misuse of information / Inaccurate information

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    Advantages of Data Mining

    Marketing:helps in marketing companies to buildmodels based on historical data to predict who will respond to

    new marketing campaign

    Finance: helps financial institutions to provide

    information about loan information and credit reporting

    Manufacturing: by Applying DM in operationalengineering data, manufacturer can detect faulty equipment.

    Government:DM helps government agency byanalyzing records of financial transaction to build pattern thatcan detect money related fault and criminal activity

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    Application of Data Mining

    Industry Application

    Finance Credit card analysis

    Insurance Claim fraud analysis

    Telecommunication Call record analysis

    Transport Logistic management

    Consumer Goods Promotion analysis

    Data Service Provider Value added data

    Utilities Power usage analysis

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    Types of Data Mining Models used in

    different business

    Claims Fraud Models

    Customer Clone Models

    Response Models

    Revenue and Profit Predictive Models

    Cross-Sell and Up-Sell Models

    Marketing Effectiveness Creative Models

    Real Time Web Personalization with eNuggets

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    Data Mining: A competitive tool in

    the banking

    Example:ICICI bank

    ICICI: Industrial credit & investment corporation of

    India. It is one of the 2nd largest private bank of India

    Established in 1994 CHANDA KOCHHAR is the CEO of ICICI Bank.

    ICICI bank uses Data mining technology to handle its dataeffectively and efficiently

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    Software used by ICICI

    ICICI bank and all other public and privatebanks are computerized and all sort oftransaction takes place through a software thatis TBC (total branch computerization) software

    package.It is design to carry out day to day operation atthe branch level

    This software packages help them to connectwith all the branch of bank as well as the RBIand head offices.

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    Data Mining solve the issue in the

    following areas

    ICICI bank uses DM for the following areas: Customer segmentation

    Profitability

    Credit scoring and approval

    Predicting payment default Marketing

    Detecting fraudulent transaction

    Cash management

    Forecasting operations

    To identify their most profitable credit card customersor high risk loan applicant.

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    ICICI uses Data mining in the

    following area

    Marketing: ICICI uses database marketing to improve customersatisfaction and by consolidating five year of customer history records,thus bank is able to market and sell targeted services to customers.

    Cross-selling: here a service provider make it attractive for acustomer to buy additional product or service with the same business.

    Risk Management: Bank executives uses Data mining to knowwhether the customer dealing with is reliable or not.

    Fraud detection: ICICI has two approaches to detect fraud-1st the bank taps the data warehouse of the 3rd parties and uses datamining programs to identify fraud pattern.

    2nd by using hybrid approach

    Customer acquisitions and retentions: Data Mininghelp bank to retain its present customer and as well gain newcustomer.

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    Data Mining a competitive tool in

    Retail industry

    Retailers have been collecting enormous amount of data throughout the year and now they have the tool to sort those data's andfind useful piece of information

    Data mining helps in providing information's on:

    Sales trends Customer buying habits and preference

    Seasonal variations

    Customers peak traffic

    So this are some vital area where DM is used bu bigretail companies.

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    Wal-Mart Stores, Inc.

    Wal-Mart Stores, Inc. branded asWalmart since 2008andWal-Mart before then, is anAmerican multinational retailer corporation that runschains of large discount department stores and

    warehouse stores. The company is the world's 18thlargest public corporation, Wal-Mart has 8,500 stores in15 countries, under 55 different names. Its was foundedin 1962 by Walton family.

    so it has to deal with large amount of data andinformation to run their efficiently and effectively

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    Use of Data Mining in following area

    Marketing:Wal-Mart uses Market Basket analysis. It isthe method to find optimum location for promotion of product.

    Under marketing there are some sub area where DM is used byWal-Mart:-

    o Store operations

    o Loss prevention

    o Merchandising

    o Inventory

    o Workforce management

    o Customer

    Risk Management:Wal-Mart uses DM to understand

    which product will be vulnerable to competitive offers or changingcustomer purchasing power

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    Contd..

    Fraud detections: it was estimated that 38% ofretail shrink occur due to dishonest employees but byimplementing DM the loss has been decreases.

    Wal-Mart uses exception based reporting which recordall the transaction done throughout the day by the

    employee and it provide detail information about andthe fraud can be easily detected.

    Customer acquisitions and retentions:bystudying past purchasing behavior of the customer,

    they could plan their promotional strategies andincentives to retain their present customer as well asto gain their new customers .

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    Conclusion Data mining is a tool used to extract important information from

    existing data and enable better decision-making throughout thebanking and retail industries. They use data warehousing tocombine various data from databases into an acceptable formatso that the data can be mined. The data is then analysed andthe information that is captured is used throughout theorganisation to support decision-making. It is universally

    accepted that many industries (including banking, retail andtelecom) are using data mining effectively. Undoubtedly, datamining has many uses in industries. Its practical applications insuch areas as analysing medical outcomes, detecting creditcard fraud, predicting customer purchase behaviour, predicting

    the personal interests of Web users, optimising manufacturingprocesses etc. have been very successful.

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    Bibliography

    www.google.co.in

    http://www.youtube.com/watch?v=_QH4oIOd9nc

    www.dataminingtools.com

    www.thesys-group.com

    http://www.megaputer.com/dm/dm101.php3

    http://www.statserv.com/datamining.html

    http://www.caida.org/tools/measurement/skitter

    http://www.pcc.qub.ac.uk/tec/courses/datamining/stu_notes/dm_book_2.html

    http:

    //www.anderson.ucla.edu:

    8888/faculty/jason.frand/teacher/technologies/palace/iss

    www.anderson.ucla.edu:888/faculty/jason.frand/teacher/technologies/palace/datamining.htm

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