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8/3/2019 OBM Newsletter 2502
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Volume 25, Number 2: 2011
Editor
Krystyna Riley, M.A.
Department of Psychology
3700 Wood Hall
Western Michigan University
Kalamazoo, MI 49008-5439
OBM Network News publishes
news, brief articles, book reviews,
and information related to
Organizational BehaviorManagement (OBM) and Applied
Behavior Analysis (ABA).
Submissions should be emailed
to the editor and should comply
with the style described in the
Publication Manual of the
American Psychological
Association (6th
ed.). For more
information on submission
guidelines, please visit
www.obmnetwork.com
The deadline to submit articles for
the next issue ofOBM Network News
is: September 30, 2011
Editors Message 2Krystyna Riley, M.A.
OBM at ABAI 2011Its Convention Time! 2Heather McGee, Ph.D.
A Book Review: Intervencin Psicolgica en
la Empresa 4Rodrigo Ynez G., Ph.D.
The Effects of Different Inter-Prompt
Intervals on Safe Behavior 6Liliane de Aguiar-Rocha
OBM at ABAI 2011 Cheat Sheet 15
mailto:[email protected]:[email protected]8/3/2019 OBM Newsletter 2502
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2
Editors MessageKrystyna Riley, M.A.
Western Michigan University
Hello readers!
Im happy to bring you another interesting edition of
the newsletter. First, our Director and the OBM Area
Senior Coordinator for ABAI 2011, Heather McGee,
gives a quick overview of some of the OBM talks that
can be seen the upcoming ABAI Convention. Next,
Rodrigo Ynez G. shares a review of the book,
Intervencin Psicolgica en la Empresa, written by
Dr. Luis Lpez-Mena. This book, written in Spanish, is
an introduction to OBM techniques and applications,
and is a fantastic example of how people all over the
world are trying to spread the word aboutOrganizational Behavior Management.
Liliane de Aguiar-Rocha then describes a very
interesting study she conducted, analyzing the
effects of different intervals of prompts on safe
ergonomic behavior. Lastly, we bring you the 2011
OBM at ABAI Cheat Sheet so that you dont have to
flip through your ABAI book in order to find all of the
OBM presentations. Just print out this guide, and
youll be set for ABAI!
Im also excited to announce some OBMN Officertransitions! Three officers are currently in the
process of stepping down and training other
graduate students as replacements. After about
three years in the position, Sarah VanStelle, our
Membership Coordinator, is passing down the
position to Yngvi Einarsson, a graduate student in Dr.
Alyce Dickinsons research lab. Jeana Koerber, our
Treasurer for the past year and a half, will be
handing off her duties to Nathan Bechtel, a student
in Dr. Heather McGees lab.
And lastly, after heading up the Newsletter for the
past three years, I will be passing it off to Hana
Manal, a graduate student in Dr. Ron Van Houtens
lab. Hana assisted with editing articles for this issue,
will be taking the lead on the next issue, and will be
on her own starting in 2012. So, for the next issue,
you can either submit your articles tome, or to
Hana. We are confident that all three of these
talented students will do an excellent job in theirnew roles!
I would like to thank the entire OBMN team for their
feedback and support throughout the past few
years, and of course, the Newsletter contributors for
their quality submissions. I will miss working closely
with this fantastic group of people, but look forward
to staying involved in the Network in the future.
With that, I hope you enjoy this issue of the OBM
Network News! It should help pass the time while
you are traveling to ABAI. As Dr. McGee mentionsbelow, dont forget to attend the OBMN Business
meeting on Monday! I hope everyone has a fantastic
time in Denver. Safe travels!
OBM at ABAI 2011Its Convention Time!
By Heather McGee, Ph.D.
OBMN Director and OBM Area Senior Coordinator ABAI 2011
ABAI 2011 has a lot to offer OBMers, so plan on joining us in Denver to learn,
network, and be inspired! Interested in learning how to use Behavioral
Systems Analysis and OBM to improve workplace performance? Then attend
one of the four OBM workshops! Drs. Lori Diener and Heather McGee are
offering two 3-hour workshops: Improving Organizational Systems and Improving Workplace
Performance Support, while Dr. Guy Bruce is offering a 6-hour workshop: Data-Based Process to Improve
Outcomes for Children with Autism. Dr. Denny Reid will be offering a workshop on Saturday morning:
Training and Supervising Support Staff: Evidence-Based Strategies.
.
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Theres something for everyone at the OBM talks this year.
Learn more about how OBM is applied across a wide variety
of industries and settings by attending Improving the
Graduate Admissions Process in a Small Public University
Department, A Behavioral Skills Training Approach to Safe
Operation on Open Waters, Supporting Large ScaleOrganizational Change in a Mining and Refining Operation,
and The Effectiveness and Sustainability of a Tutoring
Chinese Package. Broaden your OBM horizons with such
talks as, Positive Behavior Supports for Highly
Individualized Treatment Centers? Yes, There is a Place,
Programming for Communication in a Large
School-Based Treatment Program,On the Motivating Impact of Corporate Social Responsibility at the Point
of Online Purchase, and I've Been Waiting: Sunk Time Effects in Online Dating.
Gain a better understanding of the intricacies of feedback and goal setting by attending Evaluating
Preference for Graphic Feedback on Correct versus Incorrect Responses, Using Reinforcement Sensitivity
Theory to Predict the Efficacy of Positive and Negative Reinforcement of Goal-Directed Behavior, and The
Effects of Graphic Individual and Social Comparison Feedback on Performance When Individuals Earn
Monetary Incentives. Whatever you choose, youre sure to be amazed by the breadth of the field of OBM.
Be sure to attend the invited events! They are diverse and sure to be amazing and, believe me, youre going to
kick yourself later if you miss one! On Saturday, May 28, invited presenter Dr. Phil Chase will discuss how the
Cambridge Center for Behavioral Studies is using Performance Systems Analysis to improve the ways in which
it responds to the challenges of communicating the value of behavior analysis to diverse audiences in his talk
Are You TED Worthy? Using Performance Systems Analysis to Target Public Awareness. The thought
provoking invited events continue on Sunday, May 29. In his B.F. Skinner Lecture entitled, Performance
Architecture: The Art and Science of Improving Organizations, Roger Addison will discuss how Performance
Architecture models and tools can be applied within a systems framework to improve the worker, the work,and the workplace. Then, on Monday, May 30, invited tutorial presenter and OBM Network Lifetime
Achievement winner, Dr. Terry McSween, will describe how Quality Safety Edge (QSE) has addressed the
unique challenges that arise when growing a business from a practice of three friends to a multi-million dollar,
international consulting firm in his talk Organizational Behavior Management Consulting Some of the
Challenges of Growth.
Be sure to join us for back to back JOBM and OBM
Network Business Meetings on Monday, May 30. The
JOBM Business meeting begins at 7:30 pm in Room 301
of the Convention Center and is open to current
Editorial Board members as well as any OBMer
interested in serving on the JOBM Editorial Board. Comefind out how you can help serve the field of OBM
through involvement in the journal. Stay in Room 301 of
the Convention Center for the OBM Network Business
meeting, which starts at 8:00 pm. This years meeting
will focus on networking through opportunities to meet
new people and participate in the planning of the next
OBM Network Conference. As always, OBMN members
8/3/2019 OBM Newsletter 2502
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4
will receive tickets good for two free drinks and those who have recruited additional members will receive a
third drink ticket. Come find out whats new with the Network while you network!
Worried that you wont be able to keep all of the events straight? Print a copy of the OBM at ABAI 2011
Cheat Sheet. Weve created a table of all of the OBM events at this years ABAI so all you have to worryabout is choosing which ones to attend!
See you in the Mile High City!
A Book Review: Intervencin
Psicolgica en la EmpresaRodrigo Yez G., Ph.D.
Concepcin University (Chile)
Technical literature regarding Organizational
Behavior Management (OBM) is scarce, or maybe
even nonexistent in the Spanish language. This
situation restricts the diffusion of knowledge and
methodologies that have proven their ability to
accomplish change and improvement within
organizations and, thus, it may negatively affect the
development of such methodologies.
Intervencin Psicolgica en la Empresa , written byDr. Luis Lpez-Mena, provides managers a broad and
practical outlook, starting from the basics of OBM
which are rooted in the knowledge obtained by the
experimental study of the natural processes of
human learning. The author's effort is aimed at
explaining how this knowledge can account for the
emergence of behavior, and how this behavior
changes within the workplace. From there, the
author uses familiar knowledge regarding the
principles of behavior to show how these can be
used within the company. Principles of behavior are
used within business and industry in order to reverse
unproductive or unsafe behavior, or those behaviors
that lead to non-conformities, all without disturbing
the work environment.
This work reflects the steady progress of OBM in
recent decades, and also its analysis integrates the
last advances in neuroscience. By using knowledge
from experimental
work, it is easier to
replicate, improve,
and test or confirm
several explanationsof the causes of
human behavior,
through functional
behavior assessment.
The reader can
observe the evolution
of this knowledge and
see how it has evolved into useful, applicable, and
measurable information.
The text describes various resources of the
psychology of behavior whose usefulness has been
proven. Its presentation is not just conceptual. The
delivered examples have two interesting features: a)
they relate to applications made directly by
industrial psychologists over the industrial or service
areas, and b) they describe consulting work
performed by the author in several companies,
countries, and continents. These experiences allow
him to describe ways of managing similar behavior in
culturally diverse contexts. In turn, the reader can
see, step by step, how psychological interventions
usually prove successful in areas underserved byindustrial psychologists.
In the first part of the text, the author describes the
conceptual foundations and how to build a working
model, linking learning and behaviorfrom a logical
and experimental point of view, in order to make his
analysis.
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The second part of the
book contains examples of
different applications of
psychology of behavior in
organizations. It showsways in which the
psychologist can
successfully collaborate in
preventing occupational
accidents, in the quality of
goods and services, saving
energy, information
technology, sales and marketing, environmental
care, and in other areas of the organization.
The methodology chapters of the book (V, VI, and
VII) deserve special attention. They describe themeans used by OBM to rule out alternative
explanations of observed changes, which is
particularly cumbersome in natural environments.
However, as noted in this book, the use of
experimental designs, such as multiple baseline
designs, is not only possible but also desirable in
order to evaluate the results of the intervention
performed by the psychologist, thus discarding
nonspecific factors.
In short, the text provides Spanish-speaking readers
an easy way to see how OBM has developed, both
experimentally and conceptually, in the recent
decades. It notes a remarkable improvement in
knowledge, both in the methods used and the
results achieved, despite the fact that these
concepts are still not readily available within the
Spanish language.
REFERENCE
Lpez-Mena, L. (2008). Intervencin Psicolgica en la
Empresa. Madrid: Ediciones Pirmide.
Prof. Rodrigo Yez G., obtained his Psychologist
Title in the University of Chile and his Master Degree
in Social Research and Development at the University
of Concepcin. Currently he is Professor of
Organizational Psychology at the Department of
Psychology of the University of Concepcin, (Chile).
His current research focuses on the development of
methods for organizational research and on
interpersonal relationships in the workplace,
specifically the trust between subordinates and
leaders in the healthcare field. His recent
publications can be found in the journals Liberabit(Per), Science and Nursing (Chile) and, Universitas
Psychologica (Colombia).
Luis Lpez-Mena (author of Intervencin Psicolgica
en la Empresa) is a Psychologist (University of Chile)
and Doctor of Philosophy by Autonomous University
of Barcelona (Spain). Dr. Lpez-Mena was the
founder and is currently the General Manager of
PERSIST LTD., a
consulting firm (since
1987) specialized in
applied Organizational
Behavior Management
concepts and
techniques to quality,
safety, and
environmental affairs in
different countries and
enterprises. He has
developed and probed
with success Methods
like TEPS Method (in
English PTAS Methodfor Psychological Techniques applied to Safety) and
PREMAC Method (a method for at-risk behavior
prevention using self control techniques). Copies of
his publications can be obtained at www.persist.cl
These Methods are available in different languages.
He is an International member of OBM Network.
http://www.persist.cl/http://www.persist.cl/http://www.persist.cl/8/3/2019 OBM Newsletter 2502
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The Effects of Different Inter-Prompt
Intervals on Safe Behavior
By Liliane de Aguiar-Rocha
Queens College and The Graduate Center, CUNY
INTRODUCTION
Over the past 20 years, computer use has become increasingly common, both in work places and private
residences (Gerr, Monteilh, & Marcus, 2006). This increase has been associated with a greater incidence of
work-related musculoskeletal disorders (WMSD) resulting from repetitive typing (Wilkens, 2003). Factors
contributing to the onset of WMSD include the work station set-up, poor postural habits, and the number of
hours spent typing on a computer. The Occupational Safety and Health Administration (OSHA) recommends
the use of an ergonomic adjustable workstation in addition to sitting in a neutral position as ways to reduce
stress and strain on the muscles, tendons, and skeletal system, thus reducing the risk of musculoskeletal
disorders (OSHA, 2008). However, there is evidence that the use of an adjustable work station is not enough
to reduce the risk of musculoskeletal disorders (Green & Briggs, 1989; Montreuil, Laflamme, Brisson, &
Teiger, 2006).
Prompts have been used to increase or decrease a variety of behaviorsseat belt use (e.g., Van Houten,
Malenfant, Austin, & Lebbon, 2005), attendance (e.g., Turner & Vernon, 1976), home accident prevention
(e.g., OReilly, Green, & Braunling-McMorrow, 1990)and are a possible method to predispose workers to
initiate postural change. In organizational settings, prompts are commonly used to produce appropriate
responses (Johnson, Redmon, & Mawhinney, 2001). Monitoring and prompting of employees can be
challenging in large organizations, especially in those that employ many isolated workers. The monitoring of
certain continuous behaviors, such as sitting or typing, also presents a challenge. Much time and effortwould be required of a supervisor to monitor the performance of all his/her subordinates. Therefore, self-
management may be preferable in todays organizations (Johnson et al., 2001). Cooper, Heron, and Heward
(2007) refer to the use of response prompts, such as reminders, as one of the simplest, most effective, and
most widely applied self-management techniques.
To the extent of our knowledge, no prior studies have been conducted that evaluate the effects of inter-
prompt intervals (IPIs). The purpose of this study was to seek the least frequent prompt that did not disrupt
the flow of behavior, and to determine the optimal IPI, that which yields the highest level of safety
performance and highest degree of productivity. The current study evaluated and compared the
effectiveness of various IPIs on safe sitting behavior. Safe sitting behavior involved several postural variables;
this study used the definitions offered by OSHA (2008) as guidelines for operational definitions. Participants
were stationed in an ergonomically adjusted desk and were prompted to self-monitor their sitting posture.Four different IPIs (2, 5, 7, and 10 min), and a control condition (no prompts) were examined, in a between
groups design, to compare the effects of different IPIs on safe sitting behavior. It was expected that the
percentage of safe behavior would be higher for the groups that received prompts than for the no-prompt
group.
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METHOD
Participants
Fifty undergraduate students participated in this study. Participation fulfilled a laboratory requirement.
Materials, Setting and Duration
The study was conducted in laboratory cubicle located on a college campus. In the cubicle, a desktop
computer was set on an ergonomically safe workstation. A video camera was mounted on the wall, visible to
participants. The camera was angled to capture a lateral view of the participants body while he/she typed.
Data were recorded using a computer program that took pictures of the participants every 180 s. Sessions
lasted approximately 1 hr, and the participants were required to attend two sessions with a maximum of a
one-week interval between sessions.
Pretest, Safety Criteria, and Criteria for Remaining in the Study
The participants were asked to demonstrate their ability to type without looking at the keyboard by copying
a 100-word paragraph into a Microsoft Word document. Those who completed the task successfully weregiven the consent form and were randomly assigned to one of five conditions. A block randomization
procedure was used to control for order and sequence effects. Next, they were given a safety handout
containing the postural variables definitions of safe sitting behavior and were asked to demonstrate it to the
experimenter. Corrective feedback was not provided. In order to continue in the study, the participants had
to exhibit safe behavior during 70% or less of the baseline sessions for at least one postural variable.
Randomization
Participants were assigned to the different conditions using a block randomization procedure. A block
consisted of the five conditions set in any sequential order. There were ten blocks, with five participants in
each. The experimenter randomly arranged the block conditions in a such a way that no condition was
repeated until all five conditions had been run at least once.
Independent Variable
The independent variable was the duration of the interval between prompts to self-monitor (inter prompt
interval (IPI)), and it had five levels: 2 min, 5 min, 7 min, 10 min, and no prompts.
Dependent Variable
The dependent variable was the percentage of safe sitting behavior. For the purposes of this study, all
postural variables (head/neck, back, arms, hand/wrists, legs, and feet) were scored, but the participants
needed to meet a maximum of 70% safety on at least one of these variables to move to the intervention
phase. The definitions of safe postures were based on the Occupational Safety and Health Administration
(OSHA, 2008) guidelines, and can be found through this link:
http://www.osha.gov/SLTC/etools/computerworkstations/index.html
Secondary Measures
Accuracy and productivity were taken as secondary measures.
Design
http://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.html8/3/2019 OBM Newsletter 2502
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A 2X5 mixed factorial design was used to compare the differential effects of IPIs2 min, 5 min, 7 min, 10
min, and no promptson safe behavior (baseline x intervention).
Procedure
Baseline During baseline, the participants were asked to copy a text of about 1000 words into a MicrosoftWord document. No prompts were provided while the participants typed.
No-prompt condition Participants assigned to the no-prompt condition were exposed to the same
procedures as in baseline.
Two-minute condition Participants assigned to the two-minute condition were asked to type a pre-assigned
text with about 1000 words. While participants typed, on the center of the computer screen, a prompt that
read Check your posture popped up at fixed 2 min intervals and it remained on the screen for 5 s. The
prompts were provided regardless of the safety of the participants behavior. The participant was not able to
type while the prompt was on the screen.
Five-minute condition
The same procedures for the 2 min condition were in effect, but the interval at whichprompts popped up on the screen was 5 min.
Seven-minute condition - The same procedures as the previous two conditions were in effect, with the IPI
changed to 7 min.
Ten-minute condition - The IPI was 10 min; all other procedures remained the same as in the 2, 5, and 7 min
conditions.
Data Collection
The computer program took a photo of the participants full body every 180 s. The saved photo was
examined and evaluated, and each postural variable was marked S for safe samples, and U for unsafe.
The number of safe samples (S) divided by the total number of data points, multiplied by 100% was equal to
the safety percentage, per postural variable. The postural variable that met the safety criterion (70% safe or
less) during baseline was the participants safety score for the session. The mean safety score per group was
used for graphing and for data analysis. That is, in the 2 min condition, for example, the mean safe
percentage of all participants in session one was graphed as the data point for session one in this group.
Interobserver Agreement
Interobserver agreement (IOA) was 93% (SD=6.0, range= 75% to 100%). IOA was calculated for all sessions
on a point-by-point basis by dividing the total number of agreements by the total number of agreements and
disagreements per session, and multiplied by 100%.
DataAnalysis
Differences across group means were analyzed using a (2X5) mixed factorial ANOVA test. The factors were
session type (baseline or intervention), and group (no prompt, and 2, 5, 7, and 10 min inter-prompt interval).
Visual inspection of group graphs was also conducted.
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RESULTS
The results show that the percentage of safe sitting behavior increased for all groups during the intervention.
Figure 1 shows the relationship between IPI and safe posture. Safe performance was higher in all the prompt
conditions than in the no-prompt condition, with the exception of the 2 min condition. The highest levels of
safety performance were observed in the five-minute condition, followed by the ten-minute condition.Despite the observed increases in safe performance, the differences between groups were not statistically
significant, F(1, 4) = 0.30,p = 0.88, nor was there a significant interaction, F(1, 45) = 0.26,p = .90. However,
a mixed-factorial ANOVA indicates that there is a significant difference between session type (baseline and
intervention) for all groups F(1, 4) = 30.00,p < .0001.
Figures 2 and 3 depict levels of productivity and typing accuracy for the different groups, respectively.
Productivity and accuracy were not affected by the intervention. There was no significant difference
between the five groups in either session types. A mixed factorial ANOVA indicates that there was no
significant difference in productivity levels between groups, F(4, 94) = 0.33,p = 0.85, or across session types,
F(1, 94) = 0.40,p = 0.52. No significant difference in accuracy levels either between groups, F(4, 94) = 1.81,
p = 0.18, or between sessions, F(1, 94) = 0.69,p = 0.70, was found.
Postural safety
0
10
20
30
40
50
60
70
No prompt 2 min 5 min 7 min 10 min
Groups
Safety(%)
Baseline Intervention
Figure 1. The effect of IPI of prompts to self-monitor on safe sitting behavior.
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93.00
94.00
95.00
96.00
97.00
98.00
99.00
100.00
NP 2min 5min 7min 10min
Groups
Accuracy(%)
Baseline Intervention
0
5
10
15
20
25
30
35
NP 2min 5min 7min 10min
Groups
words/min
Baseline Intervention
Figure 2. Levels of productivity as a function of IPIs.
Figure 3. Accuracy levels per group.
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DISCUSSION
The current study was conducted to evaluate whether different IPIs have differential effects on safe sitting
behaviors, and to uncover the optimal IPI that would ensure highest safety, productivity, and accuracy levels.
It was expected that a significant difference would be found between session types (baseline and
intervention), and between groups (no prompt, 2, 5, 7, and 10 min intervals). The present findings indicatedthat, although the effects of session type were significantly different (i.e., intervention sessions yielded
higher levels of safety than baseline sessions), no significant difference among the groups was found.
Therefore, we can say that the prompts did not control the change in safety levels observed in the
intervention session. It is not clear, however, what caused this change. Below, a number of reasons that
might explain the lack of differentiation between groups is discussed.
There was substantial variance in the within-group data, for all five groups, across baseline and intervention
sessions. Table 1 shows the mean and standard deviations per group across baseline and intervention. The
participants received instructions on how to sit safely after the pre-test, before the baseline session, only. It
is possible that the instructions had a greater effect on the participants posture than the prompts
themselves. By reading the instructions, and demonstrating the posture to the experimenter, the
participants may have created their own rule about how to sit. Agnew and Redmon (1993) define rules asfunction-altering, contingency specifying stimuli. If participants did indeed create a rule, that rule may
have been in disagreement with the instructions (i.e., the angle interval considered safe could be different
from what the instructions indicated) in such a way that the participants would still sit unsafely during the
intervention, regardless of the prompts. For instance, for the leg position, the instructions indicated an angle
between 90-110 degrees as safe, however, a participant may have considered angles between 89-111
degrees safe. Since a different rule would be created by each participant, and not by the experimenter, the
large variance in performance within groups might be explained by the variance in the rules. Offering
corrective feedback during the pre-test phase, while the participants demonstrate their posture to the
experimenter, could ensure the formation of more homogeneous rules.
Table 1
Mean and Standard Deviation per Group and a function of Session Type
Session Type
Group Baseline Intervention
Mean SD Mean SD
NP 25.41 21.27 46.91 39.89
2 Min 27.16 14.42 46.91 28.53
5 Min 30.12 22.92 61.62 34.28
7 Min 27.70 22.45 53.40 35.29
10 Min 30.36 14.19 50.66 25.76
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Posture varies in novel settings, and it is natural to move and adjust ones posture when sitting on a new
couch, or at a different environment. This fidgety tendency combined with reactivity to the experimental
settings may have masked the true levels of safe posture during baseline. The increase in performance
observed during intervention sessions may have been independent from the intervention, in such a way, that
even in the absence of prompts, a significant change in safe sitting behavior could occur. A way to avoid this
possibility would be to have a larger number of baseline and intervention sessions, thereby making it possible
for a more stable pattern in the participants posture, and any change in it, to be observed.
Some postural variables are known to be extremely hard to change without consequences (e.g., Gravina,
Austin, Schoedtder, & Loewy, 2008). That is due to the habit forming nature of posture, and to the covert
reinforcement that these habitual postures may offer to the individual, e.g., more comfort, less pain.
Variability in the number of postural variables for which each participant met criterion (one to five) may have
contributed to the large variance in the data within groups, which may have caused a ceiling effect. For
instance, if the only postural variable that met criterion was the head, it would be unlikely to change without
the use of consequences (;Rost, 2008; Tittelbach, 2008). As a result, there would be very little chance for
that particular postural variable to change as a function of prompts only. Likewise, if the only variable to be
used was the feet, it is conceivable that the participant might have scored 0% safe during the baseline bykeeping the feet resting on the chairs wheels instead of flat on the floor, and during intervention phase
reached 100% safe, by keeping the feet flat on the floor. Even in the absence of prompts, this would be a
typical way in which behavior might vary.
It is known that operant behavior is controlled by its consequences. The present manipulation involved no
tangible experimenter-defined consequences. Amato-Zech, Hoff, and Doepke (2006) were able to
demonstrate a change in behavior using prompts as the sole intervention; however, the target behavior (self-
monitoring of on-task behavior) has naturally occurring, non-programmed consequences (e.g., the check
marks on the self-monitoring forms) that might serve as reinforcers. It is possible that prompts alone are not
enough to change behavior. In changing sitting behavior, it may be necessary to combine prompts with some
form of feedback about each participants posture.
Something other than the prompts produced the reliable increase in safety levels observed in the
intervention session. Further research is necessary in order to uncover what may have caused this change.
One possibility is that the postural definitions presented on the instructions before the baseline session
somehow hindered the participants' performance during the baseline session. It would be necessary to
partially replicate this study, using a mixed-factorial design, where the presence or absence of instructions
with postural definitions would be manipulated in combination with a manipulation of presence or absence
of prompts in order to assess this.
Future research should also attempt to clarify what the effects are of varying the stimulus properties of a
prompt (e.g., visual versus auditory). A single subject design would be appropriate and may help avoid
possible problems related with reactivity to the experimental setting. Using multiple-baselines across
participants would also allow for comparison between different prompt properties, such as inter-prompt
intervals and prompt mode (e.g., visual, audible, tactile). In addition, it would allow for comparison between
effects of prompts followed or not by consequences. Although there are many areas for possible research,
the question remains: does the frequency and rate with which prompts are presented affect the accuracy of
responding? Cooper, Heron, and Heward (2007) define prompts as supplementary antecedent stimuli used
to occasion a correct response in the presence of discriminative stimuli that will eventually control the
behavior. Therefore, if a prompt is an experimental operation, it would seem that the differential effects of
its parameters should be defined and future research is necessary in order to establish such a definition.
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REFERENCES
Agnew, J. L., & Redmon, W. K. (1993). Contingency Specifying Stimuli.Journal of Organizational Behavior
Management, 12, 67-76.
Amato-Zech, N. A., Hoff, K. E., & Doepke, K. J. (2006). Increasing on task behavior in the classroom: extensionof self-monitoring strategies. Psychology in the Schools, 43, 211-221.
Cooper, J. O., Heron, T. E., & Heward, W. L. (2007).Applied Behavior Analysis. Upper Saddle River, NJ:
Pearson.
Gerr, F., Monteilh, C. P., & Marcus, M. (2006). Keyboard use and musculoskeletal outcomes among computer
users.Journal of Occupational Rehabilitation, 16, 265-277.
Gravina, N., Austin, J., Schoedtder, L., & Loewy, S. (2008). The effects of self-monitoring on safe posture
performance.Journal of Organizational Behavior Management, 28, 238-259.
Green, R., & Briggs, C. (1989). Effect of overuse injury and the importance of training on the use of theadjustable workstations by keyboard operators.Journal of Occupational Medicine, 31, 557-562.
Johnson, C. M., Redmon, W. K., & Mawhinney, T. C. (2001).Social Learning Analysis of Behavior Management.
Waldersee, R. & Luthans, F., Handbook of organizational performance (pp.404-405). Binghamton, NY:
The Haworth Press.
Montreuil, S., Laflamme, L., Brisson, C., & Teiger, C. (2006). Conditions that influence the elimination of
postural constraints after office employees working with VDU have received ergonomics training.
Work: Journal of Prevention, Assessment and Rehabilitation, 26, 157-166.
Occupational Safety and Health Administration. (2008). Computer workstations eTool. Retrieved September
29, 2008 from http://www.osha.gov/SLTC/etools/computerworkstations/index.html
OReilly, M. F., Green, G., & Braunling-McMorrow, D. (1990). Self-administered written prompts to teach
home accident prevention skills to adults with brain injuries.Journal of Applied Behavior Analysis, 23,
431-446.
Rost, K. A. (2008). An examination of performance feedback in the laboratory: does feedback specificity
matter? Unpublished masters thesis, The Graduate Center, CUNY, New York.
Tittelbach, D. (2008). Increasing postural safety in an analog office setting using real-time video snapshots.
Unpublished doctoral dissertation, The Graduate Center, CUNY, New York.
Turner, A. J., & Vernon, J. C. (1976). Prompts to increase attendance in a community mental-health center.
Journal of Applied Behavior Analysis, 9,141-145.
Van Houten, R., Malenfant, J. E., Austin, J., & Lebbon, A. (2005). The effects of a seatbelt- gearshift delay
prompt on the seatbelt use of motorist who do not regularly wear seatbelts.Journal of Applied
Behavior Analysis, 38, 195-203.
Wilkens, P. M. (2003). Preventing work-related musculoskeletal disorders in VDT users: A comprehensive
health promotion program. Work: Journal of Prevention, Assessment and Rehabilitation, 20, 171-178.
http://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.html8/3/2019 OBM Newsletter 2502
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Liliane de Aguiar-Rocha is a graduate student enrolled in the Learning Processes and Behavioral Analysis
(LPBA) doctoral psychology subprogram at The Graduate Center, CUNY. She is part of the Organizational
Behavior Management laboratory at Queens College, where she studies behavioral safety in organizations.
She is particularly interested in antecedent control of performance. She has worked in a psychiatric hospital,
designing behavior plans to address aggressive behaviors of adults with mental illness. There, she had to train
staff members on how to use behavior analytic principles in dealing with the recipients of care's behavior, and
train leadership on how to increase employee's motivation and adherence to the new program. She has also
worked as an ABA therapist for children with developmental disabilities both at home and in school settings.
She is an adjunct lecturer at a local University, and has taught courses in introductory psychology, psychology
of human motivation, psychology of business and industry, advanced experimental psychology: behavior
modification, organization behavior management, and statistics laboratory.
SEE NEXT PAGE FOR OBM AT ABAI 2011 CHEAT SHEET
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Title
Exhibit Number Time Room
Friday, May 27, 2011
Improving Organizational Systems*
W1 8:00 AM-11:00 AM 405 (Convention Center(CC))
Data-Based Process to Improve Outcomes for Children With Autism*
W23 8:00 AM-3:00 PM Quartz A (Hyatt Regency)
Saturday, May 28, 2011
Training and Supervising Support Staff: Evidence-Based Strategies*
W71 8:00 AM-11:00 AM Korbel Ballroom 1F (CC)
Defining and Building Professional Delivery Skill Sets for Practicing Behavior Analysts**
15 1:00 PM-1:50 PM 704/706 (CC)
Are you TED Worthy? Using Performance Systems AnalysisTo Target Public Awareness
40 2:00 PM-2:50 PM 607 (CC)
Technological Tools for Consumer Behavior Analysis Online and in Stores:
Motivating and Measuring Choices
68 3:00 PM-4:20 PM 704/706 (CC)
Goal Setting and Time Management and Assertiveness Training: To Develop
Successful Team Work in a Mexican Car Dealership
69 3:00 PM-4:20 PM 710/712 (CC)
The Effectiveness and Sustainability of Four Educational Interventions96 4:30 PM-5:50 PM 710/712 (CC)
Improving Performance Through Systems Changes
97 4:30 PM-5:50 PM 704/706 (CC)
Staff Training Protocol to Increase Interaction During Non-Structured Time
With Children With Autism
109(1) 6:00 PM-7:30 PM Exhibit Hall F (CC)
The Effect of Group Contingency and Public Posting on Teach Job Performance
109(2) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Increasing Staff on Task Behavior Using an Interdependent Group Contingency
109(3) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Restraint Reduction Through Staffing Training
109(4) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Effects of Public Posting and Goal Setting on Team Performance in
a Residential Setting
109(5) 6:00 PM-7:30 PM Exhibit Hall F (CC)
OBM at ABAI 2011 Cheat Sheet
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Educational Experience: Predictors of Retention and Turnover in
Home-Based Programs for Children With Autism?
109(6) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Correlates of Effective Community Residential Service Models for People with Severe
Disabilities and Challenging Behaviors: A Survey Study
109(7) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Sunday, May 29, 2011
Performance Architecture: The Art and Science of Improving Organizations*
149 9:00 AM-9:50 AM 607 (CC)
Behavioral Safety Successes and Pitfalls
199 10:30 AM-11:50 AM 704/706 (CC)
Changing the Way the World Works
208 11:00 AM-11:50 AM 710/712 (CC)
Literature Review on Staff Training and Development216(1) 12:00 PM-1:30 PM Exhibit Hall F (CC)
The Effects of Short-Delay Payment on Worker Attendance and Company Costs
216(2) 12:00 PM-1:30 PM Exhibit Hall F (CC)
Using a Performance Matrix to Improve Customer Service and Up-Selling
In a Home Improvement Store
216(3) 12:00 PM-1:30 PM Exhibit Hall F (CC)
Effective Use of Peer Influence and Group Contingencies in the Workplace
216(4) 12:00 PM-1:30 PM Exhibit Hall F (CC)
An Evaluation of Preference Assessment Methodology in Organizational Behavior Management
216(5) 12:00 PM-1:30 PM Exhibit Hall F (CC)
Effects of Goal Setting, Task Clarification and Feedback on Cargo Trucks Overage
Miles and Fuel Expenses
216(6) 12:00 PM-1:30 PM Exhibit Hall F (CC)
Training and Motivating Staff Members to Implement Programs in a
Residential Educational Facility**
241 1:30 PM-2:50 PM 704/706 (CC)
The Future of Organizational Behavior Management: Designing Research for Business
242 1:30 PM-2:50 PM 710/712 (CC)
Organizational Behavior Management From Start to Finish: Identification of High-Impact
Areas, Functional Assessment, Treatment Preference Analysis, and Intervention
271 3:00 PM-4:20 PM 710/712 (CC)
Producing Large Scale Systematic Change to Improve and Innovate Schools Serving
Children With Autism Spectrum Disorder**
272 3:00 PM-4:20 PM 704/706 (CC)
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The Advising Satisfaction Inventory: A Brief Measure of Student Satisfaction With
Academic Advising Center Services
292(1) 6:00 PM-7:30 PM Exhibit Hall F (CC)
The Effects of Proximity, Written Prompts, and Public Posting on
Recycling at a University Setting
292(2) 6:00 PM-7:30 PM Exhibit Hall F (CC)
The Use of Verbal Prompts to Increase Child Safety-Belt Use in a Grocery Store
292(3) 6:00 PM-7:30 PM Exhibit Hall F (CC)
The Use of a System-Level Token Economy to Increase Customer Satisfaction and
Employee Morale at a Locally-Owned Grocery Store
292(4) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Changing the Culture of a Rural Child Care Center With Low Intensity Teacher Training
292(5) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Cash is King: Motivating Supervising Clinicians to Reach Optimal Billing Rates
292(6) 6:00 PM-7:30 PM Exhibit Hall F (CC)
The Ratio of Safe and At-risk Training Examples Affects Safety-Related Skills
292(7) 6:00 PM 7:30 PM Exhibit Hall F (CC)
Monday, May 30, 2011
Recent Advances in Staff Training**
349 9:00 AM-10:20 AM 710/712 (CC)
Its Not Multiplicative, Its Exponential: Why Expanding Services Requires Assessment**
350 9:00 AM-10:20 AM 704/706 (CC)
Sustainable, Broad-Scale Organizational Change:
Understanding the Critical Success Factors**
380 10:30 AM-11:50 AM 710/712 (CC)
Job Satisfaction and Stress
381 10:30 AM-11:50 AM 704/706 (CC)
A Comparison of the Effects of Positive and Negative Reinforcement
Contingencies on Safety Rule Following Behaviors
398(1) 12:00 PM-1:30 PM Exhibit Hall F (CC)
Using Interviewee Feedback to Evaluate and Modify an Interview Process398(2) 12:00 PM-1:30 PM Exhibit Hall F (CC)
The Effects of Self-Management on Supervisory Behaviors at a Construction Site
398(4) 12:00 PM-1:30 PM Exhibit Hall F (CC)
An Examination of the Relative Effects of Supervisor-based and Employee-Based Safety
Managements on Safety Performance at a Construction Site
398(5) 12:00 PM-1:30 PM Exhibit Hall F (CC)
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Organizational Behavior Management Consulting-Some of the Challenges of Growth*
405 1:30 PM-2:20 PM 607 (CC)
Monetary Analyses: Measuring an Interventions Value
434 3:00 PM-3:50 PM 704/706 (CC)
Experimental Analyses of Goal Setting and Feedback Effects
449 3:00 PM-4:20 PM 710/712 (CC)
An Investigation of the Utility of Common Incentive Programs
471(1) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Teaching Financial Management to Women Recovering From Addiction
471(2) 6:00 PM-7:30 PM Exhibit Hall F (CC)
Journal of Organizational Behavior Management (JOBM) Editors Meeting
475 7:30 PM-8:00 PM 301 (CC)
Organizational Behavior Management Network (OBMN) Business Meeting
485 8:00 PM-8:50 PM 301 (CC)
*PSY and BACB credit offered
**BACB credit offered