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    Volume 25, Number 2: 2011

    Editor

    Krystyna Riley, M.A.

    Department of Psychology

    3700 Wood Hall

    Western Michigan University

    Kalamazoo, MI 49008-5439

    [email protected]

    OBM Network News publishes

    news, brief articles, book reviews,

    and information related to

    Organizational BehaviorManagement (OBM) and Applied

    Behavior Analysis (ABA).

    Submissions should be emailed

    to the editor and should comply

    with the style described in the

    Publication Manual of the

    American Psychological

    Association (6th

    ed.). For more

    information on submission

    guidelines, please visit

    www.obmnetwork.com

    The deadline to submit articles for

    the next issue ofOBM Network News

    is: September 30, 2011

    Editors Message 2Krystyna Riley, M.A.

    OBM at ABAI 2011Its Convention Time! 2Heather McGee, Ph.D.

    A Book Review: Intervencin Psicolgica en

    la Empresa 4Rodrigo Ynez G., Ph.D.

    The Effects of Different Inter-Prompt

    Intervals on Safe Behavior 6Liliane de Aguiar-Rocha

    OBM at ABAI 2011 Cheat Sheet 15

    mailto:[email protected]:[email protected]
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    Editors MessageKrystyna Riley, M.A.

    Western Michigan University

    Hello readers!

    Im happy to bring you another interesting edition of

    the newsletter. First, our Director and the OBM Area

    Senior Coordinator for ABAI 2011, Heather McGee,

    gives a quick overview of some of the OBM talks that

    can be seen the upcoming ABAI Convention. Next,

    Rodrigo Ynez G. shares a review of the book,

    Intervencin Psicolgica en la Empresa, written by

    Dr. Luis Lpez-Mena. This book, written in Spanish, is

    an introduction to OBM techniques and applications,

    and is a fantastic example of how people all over the

    world are trying to spread the word aboutOrganizational Behavior Management.

    Liliane de Aguiar-Rocha then describes a very

    interesting study she conducted, analyzing the

    effects of different intervals of prompts on safe

    ergonomic behavior. Lastly, we bring you the 2011

    OBM at ABAI Cheat Sheet so that you dont have to

    flip through your ABAI book in order to find all of the

    OBM presentations. Just print out this guide, and

    youll be set for ABAI!

    Im also excited to announce some OBMN Officertransitions! Three officers are currently in the

    process of stepping down and training other

    graduate students as replacements. After about

    three years in the position, Sarah VanStelle, our

    Membership Coordinator, is passing down the

    position to Yngvi Einarsson, a graduate student in Dr.

    Alyce Dickinsons research lab. Jeana Koerber, our

    Treasurer for the past year and a half, will be

    handing off her duties to Nathan Bechtel, a student

    in Dr. Heather McGees lab.

    And lastly, after heading up the Newsletter for the

    past three years, I will be passing it off to Hana

    Manal, a graduate student in Dr. Ron Van Houtens

    lab. Hana assisted with editing articles for this issue,

    will be taking the lead on the next issue, and will be

    on her own starting in 2012. So, for the next issue,

    you can either submit your articles tome, or to

    Hana. We are confident that all three of these

    talented students will do an excellent job in theirnew roles!

    I would like to thank the entire OBMN team for their

    feedback and support throughout the past few

    years, and of course, the Newsletter contributors for

    their quality submissions. I will miss working closely

    with this fantastic group of people, but look forward

    to staying involved in the Network in the future.

    With that, I hope you enjoy this issue of the OBM

    Network News! It should help pass the time while

    you are traveling to ABAI. As Dr. McGee mentionsbelow, dont forget to attend the OBMN Business

    meeting on Monday! I hope everyone has a fantastic

    time in Denver. Safe travels!

    OBM at ABAI 2011Its Convention Time!

    By Heather McGee, Ph.D.

    OBMN Director and OBM Area Senior Coordinator ABAI 2011

    ABAI 2011 has a lot to offer OBMers, so plan on joining us in Denver to learn,

    network, and be inspired! Interested in learning how to use Behavioral

    Systems Analysis and OBM to improve workplace performance? Then attend

    one of the four OBM workshops! Drs. Lori Diener and Heather McGee are

    offering two 3-hour workshops: Improving Organizational Systems and Improving Workplace

    Performance Support, while Dr. Guy Bruce is offering a 6-hour workshop: Data-Based Process to Improve

    Outcomes for Children with Autism. Dr. Denny Reid will be offering a workshop on Saturday morning:

    Training and Supervising Support Staff: Evidence-Based Strategies.

    .

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    Theres something for everyone at the OBM talks this year.

    Learn more about how OBM is applied across a wide variety

    of industries and settings by attending Improving the

    Graduate Admissions Process in a Small Public University

    Department, A Behavioral Skills Training Approach to Safe

    Operation on Open Waters, Supporting Large ScaleOrganizational Change in a Mining and Refining Operation,

    and The Effectiveness and Sustainability of a Tutoring

    Chinese Package. Broaden your OBM horizons with such

    talks as, Positive Behavior Supports for Highly

    Individualized Treatment Centers? Yes, There is a Place,

    Programming for Communication in a Large

    School-Based Treatment Program,On the Motivating Impact of Corporate Social Responsibility at the Point

    of Online Purchase, and I've Been Waiting: Sunk Time Effects in Online Dating.

    Gain a better understanding of the intricacies of feedback and goal setting by attending Evaluating

    Preference for Graphic Feedback on Correct versus Incorrect Responses, Using Reinforcement Sensitivity

    Theory to Predict the Efficacy of Positive and Negative Reinforcement of Goal-Directed Behavior, and The

    Effects of Graphic Individual and Social Comparison Feedback on Performance When Individuals Earn

    Monetary Incentives. Whatever you choose, youre sure to be amazed by the breadth of the field of OBM.

    Be sure to attend the invited events! They are diverse and sure to be amazing and, believe me, youre going to

    kick yourself later if you miss one! On Saturday, May 28, invited presenter Dr. Phil Chase will discuss how the

    Cambridge Center for Behavioral Studies is using Performance Systems Analysis to improve the ways in which

    it responds to the challenges of communicating the value of behavior analysis to diverse audiences in his talk

    Are You TED Worthy? Using Performance Systems Analysis to Target Public Awareness. The thought

    provoking invited events continue on Sunday, May 29. In his B.F. Skinner Lecture entitled, Performance

    Architecture: The Art and Science of Improving Organizations, Roger Addison will discuss how Performance

    Architecture models and tools can be applied within a systems framework to improve the worker, the work,and the workplace. Then, on Monday, May 30, invited tutorial presenter and OBM Network Lifetime

    Achievement winner, Dr. Terry McSween, will describe how Quality Safety Edge (QSE) has addressed the

    unique challenges that arise when growing a business from a practice of three friends to a multi-million dollar,

    international consulting firm in his talk Organizational Behavior Management Consulting Some of the

    Challenges of Growth.

    Be sure to join us for back to back JOBM and OBM

    Network Business Meetings on Monday, May 30. The

    JOBM Business meeting begins at 7:30 pm in Room 301

    of the Convention Center and is open to current

    Editorial Board members as well as any OBMer

    interested in serving on the JOBM Editorial Board. Comefind out how you can help serve the field of OBM

    through involvement in the journal. Stay in Room 301 of

    the Convention Center for the OBM Network Business

    meeting, which starts at 8:00 pm. This years meeting

    will focus on networking through opportunities to meet

    new people and participate in the planning of the next

    OBM Network Conference. As always, OBMN members

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    will receive tickets good for two free drinks and those who have recruited additional members will receive a

    third drink ticket. Come find out whats new with the Network while you network!

    Worried that you wont be able to keep all of the events straight? Print a copy of the OBM at ABAI 2011

    Cheat Sheet. Weve created a table of all of the OBM events at this years ABAI so all you have to worryabout is choosing which ones to attend!

    See you in the Mile High City!

    A Book Review: Intervencin

    Psicolgica en la EmpresaRodrigo Yez G., Ph.D.

    Concepcin University (Chile)

    Technical literature regarding Organizational

    Behavior Management (OBM) is scarce, or maybe

    even nonexistent in the Spanish language. This

    situation restricts the diffusion of knowledge and

    methodologies that have proven their ability to

    accomplish change and improvement within

    organizations and, thus, it may negatively affect the

    development of such methodologies.

    Intervencin Psicolgica en la Empresa , written byDr. Luis Lpez-Mena, provides managers a broad and

    practical outlook, starting from the basics of OBM

    which are rooted in the knowledge obtained by the

    experimental study of the natural processes of

    human learning. The author's effort is aimed at

    explaining how this knowledge can account for the

    emergence of behavior, and how this behavior

    changes within the workplace. From there, the

    author uses familiar knowledge regarding the

    principles of behavior to show how these can be

    used within the company. Principles of behavior are

    used within business and industry in order to reverse

    unproductive or unsafe behavior, or those behaviors

    that lead to non-conformities, all without disturbing

    the work environment.

    This work reflects the steady progress of OBM in

    recent decades, and also its analysis integrates the

    last advances in neuroscience. By using knowledge

    from experimental

    work, it is easier to

    replicate, improve,

    and test or confirm

    several explanationsof the causes of

    human behavior,

    through functional

    behavior assessment.

    The reader can

    observe the evolution

    of this knowledge and

    see how it has evolved into useful, applicable, and

    measurable information.

    The text describes various resources of the

    psychology of behavior whose usefulness has been

    proven. Its presentation is not just conceptual. The

    delivered examples have two interesting features: a)

    they relate to applications made directly by

    industrial psychologists over the industrial or service

    areas, and b) they describe consulting work

    performed by the author in several companies,

    countries, and continents. These experiences allow

    him to describe ways of managing similar behavior in

    culturally diverse contexts. In turn, the reader can

    see, step by step, how psychological interventions

    usually prove successful in areas underserved byindustrial psychologists.

    In the first part of the text, the author describes the

    conceptual foundations and how to build a working

    model, linking learning and behaviorfrom a logical

    and experimental point of view, in order to make his

    analysis.

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    The second part of the

    book contains examples of

    different applications of

    psychology of behavior in

    organizations. It showsways in which the

    psychologist can

    successfully collaborate in

    preventing occupational

    accidents, in the quality of

    goods and services, saving

    energy, information

    technology, sales and marketing, environmental

    care, and in other areas of the organization.

    The methodology chapters of the book (V, VI, and

    VII) deserve special attention. They describe themeans used by OBM to rule out alternative

    explanations of observed changes, which is

    particularly cumbersome in natural environments.

    However, as noted in this book, the use of

    experimental designs, such as multiple baseline

    designs, is not only possible but also desirable in

    order to evaluate the results of the intervention

    performed by the psychologist, thus discarding

    nonspecific factors.

    In short, the text provides Spanish-speaking readers

    an easy way to see how OBM has developed, both

    experimentally and conceptually, in the recent

    decades. It notes a remarkable improvement in

    knowledge, both in the methods used and the

    results achieved, despite the fact that these

    concepts are still not readily available within the

    Spanish language.

    REFERENCE

    Lpez-Mena, L. (2008). Intervencin Psicolgica en la

    Empresa. Madrid: Ediciones Pirmide.

    Prof. Rodrigo Yez G., obtained his Psychologist

    Title in the University of Chile and his Master Degree

    in Social Research and Development at the University

    of Concepcin. Currently he is Professor of

    Organizational Psychology at the Department of

    Psychology of the University of Concepcin, (Chile).

    His current research focuses on the development of

    methods for organizational research and on

    interpersonal relationships in the workplace,

    specifically the trust between subordinates and

    leaders in the healthcare field. His recent

    publications can be found in the journals Liberabit(Per), Science and Nursing (Chile) and, Universitas

    Psychologica (Colombia).

    Luis Lpez-Mena (author of Intervencin Psicolgica

    en la Empresa) is a Psychologist (University of Chile)

    and Doctor of Philosophy by Autonomous University

    of Barcelona (Spain). Dr. Lpez-Mena was the

    founder and is currently the General Manager of

    PERSIST LTD., a

    consulting firm (since

    1987) specialized in

    applied Organizational

    Behavior Management

    concepts and

    techniques to quality,

    safety, and

    environmental affairs in

    different countries and

    enterprises. He has

    developed and probed

    with success Methods

    like TEPS Method (in

    English PTAS Methodfor Psychological Techniques applied to Safety) and

    PREMAC Method (a method for at-risk behavior

    prevention using self control techniques). Copies of

    his publications can be obtained at www.persist.cl

    These Methods are available in different languages.

    He is an International member of OBM Network.

    http://www.persist.cl/http://www.persist.cl/http://www.persist.cl/
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    The Effects of Different Inter-Prompt

    Intervals on Safe Behavior

    By Liliane de Aguiar-Rocha

    Queens College and The Graduate Center, CUNY

    INTRODUCTION

    Over the past 20 years, computer use has become increasingly common, both in work places and private

    residences (Gerr, Monteilh, & Marcus, 2006). This increase has been associated with a greater incidence of

    work-related musculoskeletal disorders (WMSD) resulting from repetitive typing (Wilkens, 2003). Factors

    contributing to the onset of WMSD include the work station set-up, poor postural habits, and the number of

    hours spent typing on a computer. The Occupational Safety and Health Administration (OSHA) recommends

    the use of an ergonomic adjustable workstation in addition to sitting in a neutral position as ways to reduce

    stress and strain on the muscles, tendons, and skeletal system, thus reducing the risk of musculoskeletal

    disorders (OSHA, 2008). However, there is evidence that the use of an adjustable work station is not enough

    to reduce the risk of musculoskeletal disorders (Green & Briggs, 1989; Montreuil, Laflamme, Brisson, &

    Teiger, 2006).

    Prompts have been used to increase or decrease a variety of behaviorsseat belt use (e.g., Van Houten,

    Malenfant, Austin, & Lebbon, 2005), attendance (e.g., Turner & Vernon, 1976), home accident prevention

    (e.g., OReilly, Green, & Braunling-McMorrow, 1990)and are a possible method to predispose workers to

    initiate postural change. In organizational settings, prompts are commonly used to produce appropriate

    responses (Johnson, Redmon, & Mawhinney, 2001). Monitoring and prompting of employees can be

    challenging in large organizations, especially in those that employ many isolated workers. The monitoring of

    certain continuous behaviors, such as sitting or typing, also presents a challenge. Much time and effortwould be required of a supervisor to monitor the performance of all his/her subordinates. Therefore, self-

    management may be preferable in todays organizations (Johnson et al., 2001). Cooper, Heron, and Heward

    (2007) refer to the use of response prompts, such as reminders, as one of the simplest, most effective, and

    most widely applied self-management techniques.

    To the extent of our knowledge, no prior studies have been conducted that evaluate the effects of inter-

    prompt intervals (IPIs). The purpose of this study was to seek the least frequent prompt that did not disrupt

    the flow of behavior, and to determine the optimal IPI, that which yields the highest level of safety

    performance and highest degree of productivity. The current study evaluated and compared the

    effectiveness of various IPIs on safe sitting behavior. Safe sitting behavior involved several postural variables;

    this study used the definitions offered by OSHA (2008) as guidelines for operational definitions. Participants

    were stationed in an ergonomically adjusted desk and were prompted to self-monitor their sitting posture.Four different IPIs (2, 5, 7, and 10 min), and a control condition (no prompts) were examined, in a between

    groups design, to compare the effects of different IPIs on safe sitting behavior. It was expected that the

    percentage of safe behavior would be higher for the groups that received prompts than for the no-prompt

    group.

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    METHOD

    Participants

    Fifty undergraduate students participated in this study. Participation fulfilled a laboratory requirement.

    Materials, Setting and Duration

    The study was conducted in laboratory cubicle located on a college campus. In the cubicle, a desktop

    computer was set on an ergonomically safe workstation. A video camera was mounted on the wall, visible to

    participants. The camera was angled to capture a lateral view of the participants body while he/she typed.

    Data were recorded using a computer program that took pictures of the participants every 180 s. Sessions

    lasted approximately 1 hr, and the participants were required to attend two sessions with a maximum of a

    one-week interval between sessions.

    Pretest, Safety Criteria, and Criteria for Remaining in the Study

    The participants were asked to demonstrate their ability to type without looking at the keyboard by copying

    a 100-word paragraph into a Microsoft Word document. Those who completed the task successfully weregiven the consent form and were randomly assigned to one of five conditions. A block randomization

    procedure was used to control for order and sequence effects. Next, they were given a safety handout

    containing the postural variables definitions of safe sitting behavior and were asked to demonstrate it to the

    experimenter. Corrective feedback was not provided. In order to continue in the study, the participants had

    to exhibit safe behavior during 70% or less of the baseline sessions for at least one postural variable.

    Randomization

    Participants were assigned to the different conditions using a block randomization procedure. A block

    consisted of the five conditions set in any sequential order. There were ten blocks, with five participants in

    each. The experimenter randomly arranged the block conditions in a such a way that no condition was

    repeated until all five conditions had been run at least once.

    Independent Variable

    The independent variable was the duration of the interval between prompts to self-monitor (inter prompt

    interval (IPI)), and it had five levels: 2 min, 5 min, 7 min, 10 min, and no prompts.

    Dependent Variable

    The dependent variable was the percentage of safe sitting behavior. For the purposes of this study, all

    postural variables (head/neck, back, arms, hand/wrists, legs, and feet) were scored, but the participants

    needed to meet a maximum of 70% safety on at least one of these variables to move to the intervention

    phase. The definitions of safe postures were based on the Occupational Safety and Health Administration

    (OSHA, 2008) guidelines, and can be found through this link:

    http://www.osha.gov/SLTC/etools/computerworkstations/index.html

    Secondary Measures

    Accuracy and productivity were taken as secondary measures.

    Design

    http://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.html
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    A 2X5 mixed factorial design was used to compare the differential effects of IPIs2 min, 5 min, 7 min, 10

    min, and no promptson safe behavior (baseline x intervention).

    Procedure

    Baseline During baseline, the participants were asked to copy a text of about 1000 words into a MicrosoftWord document. No prompts were provided while the participants typed.

    No-prompt condition Participants assigned to the no-prompt condition were exposed to the same

    procedures as in baseline.

    Two-minute condition Participants assigned to the two-minute condition were asked to type a pre-assigned

    text with about 1000 words. While participants typed, on the center of the computer screen, a prompt that

    read Check your posture popped up at fixed 2 min intervals and it remained on the screen for 5 s. The

    prompts were provided regardless of the safety of the participants behavior. The participant was not able to

    type while the prompt was on the screen.

    Five-minute condition

    The same procedures for the 2 min condition were in effect, but the interval at whichprompts popped up on the screen was 5 min.

    Seven-minute condition - The same procedures as the previous two conditions were in effect, with the IPI

    changed to 7 min.

    Ten-minute condition - The IPI was 10 min; all other procedures remained the same as in the 2, 5, and 7 min

    conditions.

    Data Collection

    The computer program took a photo of the participants full body every 180 s. The saved photo was

    examined and evaluated, and each postural variable was marked S for safe samples, and U for unsafe.

    The number of safe samples (S) divided by the total number of data points, multiplied by 100% was equal to

    the safety percentage, per postural variable. The postural variable that met the safety criterion (70% safe or

    less) during baseline was the participants safety score for the session. The mean safety score per group was

    used for graphing and for data analysis. That is, in the 2 min condition, for example, the mean safe

    percentage of all participants in session one was graphed as the data point for session one in this group.

    Interobserver Agreement

    Interobserver agreement (IOA) was 93% (SD=6.0, range= 75% to 100%). IOA was calculated for all sessions

    on a point-by-point basis by dividing the total number of agreements by the total number of agreements and

    disagreements per session, and multiplied by 100%.

    DataAnalysis

    Differences across group means were analyzed using a (2X5) mixed factorial ANOVA test. The factors were

    session type (baseline or intervention), and group (no prompt, and 2, 5, 7, and 10 min inter-prompt interval).

    Visual inspection of group graphs was also conducted.

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    RESULTS

    The results show that the percentage of safe sitting behavior increased for all groups during the intervention.

    Figure 1 shows the relationship between IPI and safe posture. Safe performance was higher in all the prompt

    conditions than in the no-prompt condition, with the exception of the 2 min condition. The highest levels of

    safety performance were observed in the five-minute condition, followed by the ten-minute condition.Despite the observed increases in safe performance, the differences between groups were not statistically

    significant, F(1, 4) = 0.30,p = 0.88, nor was there a significant interaction, F(1, 45) = 0.26,p = .90. However,

    a mixed-factorial ANOVA indicates that there is a significant difference between session type (baseline and

    intervention) for all groups F(1, 4) = 30.00,p < .0001.

    Figures 2 and 3 depict levels of productivity and typing accuracy for the different groups, respectively.

    Productivity and accuracy were not affected by the intervention. There was no significant difference

    between the five groups in either session types. A mixed factorial ANOVA indicates that there was no

    significant difference in productivity levels between groups, F(4, 94) = 0.33,p = 0.85, or across session types,

    F(1, 94) = 0.40,p = 0.52. No significant difference in accuracy levels either between groups, F(4, 94) = 1.81,

    p = 0.18, or between sessions, F(1, 94) = 0.69,p = 0.70, was found.

    Postural safety

    0

    10

    20

    30

    40

    50

    60

    70

    No prompt 2 min 5 min 7 min 10 min

    Groups

    Safety(%)

    Baseline Intervention

    Figure 1. The effect of IPI of prompts to self-monitor on safe sitting behavior.

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    93.00

    94.00

    95.00

    96.00

    97.00

    98.00

    99.00

    100.00

    NP 2min 5min 7min 10min

    Groups

    Accuracy(%)

    Baseline Intervention

    0

    5

    10

    15

    20

    25

    30

    35

    NP 2min 5min 7min 10min

    Groups

    words/min

    Baseline Intervention

    Figure 2. Levels of productivity as a function of IPIs.

    Figure 3. Accuracy levels per group.

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    DISCUSSION

    The current study was conducted to evaluate whether different IPIs have differential effects on safe sitting

    behaviors, and to uncover the optimal IPI that would ensure highest safety, productivity, and accuracy levels.

    It was expected that a significant difference would be found between session types (baseline and

    intervention), and between groups (no prompt, 2, 5, 7, and 10 min intervals). The present findings indicatedthat, although the effects of session type were significantly different (i.e., intervention sessions yielded

    higher levels of safety than baseline sessions), no significant difference among the groups was found.

    Therefore, we can say that the prompts did not control the change in safety levels observed in the

    intervention session. It is not clear, however, what caused this change. Below, a number of reasons that

    might explain the lack of differentiation between groups is discussed.

    There was substantial variance in the within-group data, for all five groups, across baseline and intervention

    sessions. Table 1 shows the mean and standard deviations per group across baseline and intervention. The

    participants received instructions on how to sit safely after the pre-test, before the baseline session, only. It

    is possible that the instructions had a greater effect on the participants posture than the prompts

    themselves. By reading the instructions, and demonstrating the posture to the experimenter, the

    participants may have created their own rule about how to sit. Agnew and Redmon (1993) define rules asfunction-altering, contingency specifying stimuli. If participants did indeed create a rule, that rule may

    have been in disagreement with the instructions (i.e., the angle interval considered safe could be different

    from what the instructions indicated) in such a way that the participants would still sit unsafely during the

    intervention, regardless of the prompts. For instance, for the leg position, the instructions indicated an angle

    between 90-110 degrees as safe, however, a participant may have considered angles between 89-111

    degrees safe. Since a different rule would be created by each participant, and not by the experimenter, the

    large variance in performance within groups might be explained by the variance in the rules. Offering

    corrective feedback during the pre-test phase, while the participants demonstrate their posture to the

    experimenter, could ensure the formation of more homogeneous rules.

    Table 1

    Mean and Standard Deviation per Group and a function of Session Type

    Session Type

    Group Baseline Intervention

    Mean SD Mean SD

    NP 25.41 21.27 46.91 39.89

    2 Min 27.16 14.42 46.91 28.53

    5 Min 30.12 22.92 61.62 34.28

    7 Min 27.70 22.45 53.40 35.29

    10 Min 30.36 14.19 50.66 25.76

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    Posture varies in novel settings, and it is natural to move and adjust ones posture when sitting on a new

    couch, or at a different environment. This fidgety tendency combined with reactivity to the experimental

    settings may have masked the true levels of safe posture during baseline. The increase in performance

    observed during intervention sessions may have been independent from the intervention, in such a way, that

    even in the absence of prompts, a significant change in safe sitting behavior could occur. A way to avoid this

    possibility would be to have a larger number of baseline and intervention sessions, thereby making it possible

    for a more stable pattern in the participants posture, and any change in it, to be observed.

    Some postural variables are known to be extremely hard to change without consequences (e.g., Gravina,

    Austin, Schoedtder, & Loewy, 2008). That is due to the habit forming nature of posture, and to the covert

    reinforcement that these habitual postures may offer to the individual, e.g., more comfort, less pain.

    Variability in the number of postural variables for which each participant met criterion (one to five) may have

    contributed to the large variance in the data within groups, which may have caused a ceiling effect. For

    instance, if the only postural variable that met criterion was the head, it would be unlikely to change without

    the use of consequences (;Rost, 2008; Tittelbach, 2008). As a result, there would be very little chance for

    that particular postural variable to change as a function of prompts only. Likewise, if the only variable to be

    used was the feet, it is conceivable that the participant might have scored 0% safe during the baseline bykeeping the feet resting on the chairs wheels instead of flat on the floor, and during intervention phase

    reached 100% safe, by keeping the feet flat on the floor. Even in the absence of prompts, this would be a

    typical way in which behavior might vary.

    It is known that operant behavior is controlled by its consequences. The present manipulation involved no

    tangible experimenter-defined consequences. Amato-Zech, Hoff, and Doepke (2006) were able to

    demonstrate a change in behavior using prompts as the sole intervention; however, the target behavior (self-

    monitoring of on-task behavior) has naturally occurring, non-programmed consequences (e.g., the check

    marks on the self-monitoring forms) that might serve as reinforcers. It is possible that prompts alone are not

    enough to change behavior. In changing sitting behavior, it may be necessary to combine prompts with some

    form of feedback about each participants posture.

    Something other than the prompts produced the reliable increase in safety levels observed in the

    intervention session. Further research is necessary in order to uncover what may have caused this change.

    One possibility is that the postural definitions presented on the instructions before the baseline session

    somehow hindered the participants' performance during the baseline session. It would be necessary to

    partially replicate this study, using a mixed-factorial design, where the presence or absence of instructions

    with postural definitions would be manipulated in combination with a manipulation of presence or absence

    of prompts in order to assess this.

    Future research should also attempt to clarify what the effects are of varying the stimulus properties of a

    prompt (e.g., visual versus auditory). A single subject design would be appropriate and may help avoid

    possible problems related with reactivity to the experimental setting. Using multiple-baselines across

    participants would also allow for comparison between different prompt properties, such as inter-prompt

    intervals and prompt mode (e.g., visual, audible, tactile). In addition, it would allow for comparison between

    effects of prompts followed or not by consequences. Although there are many areas for possible research,

    the question remains: does the frequency and rate with which prompts are presented affect the accuracy of

    responding? Cooper, Heron, and Heward (2007) define prompts as supplementary antecedent stimuli used

    to occasion a correct response in the presence of discriminative stimuli that will eventually control the

    behavior. Therefore, if a prompt is an experimental operation, it would seem that the differential effects of

    its parameters should be defined and future research is necessary in order to establish such a definition.

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    REFERENCES

    Agnew, J. L., & Redmon, W. K. (1993). Contingency Specifying Stimuli.Journal of Organizational Behavior

    Management, 12, 67-76.

    Amato-Zech, N. A., Hoff, K. E., & Doepke, K. J. (2006). Increasing on task behavior in the classroom: extensionof self-monitoring strategies. Psychology in the Schools, 43, 211-221.

    Cooper, J. O., Heron, T. E., & Heward, W. L. (2007).Applied Behavior Analysis. Upper Saddle River, NJ:

    Pearson.

    Gerr, F., Monteilh, C. P., & Marcus, M. (2006). Keyboard use and musculoskeletal outcomes among computer

    users.Journal of Occupational Rehabilitation, 16, 265-277.

    Gravina, N., Austin, J., Schoedtder, L., & Loewy, S. (2008). The effects of self-monitoring on safe posture

    performance.Journal of Organizational Behavior Management, 28, 238-259.

    Green, R., & Briggs, C. (1989). Effect of overuse injury and the importance of training on the use of theadjustable workstations by keyboard operators.Journal of Occupational Medicine, 31, 557-562.

    Johnson, C. M., Redmon, W. K., & Mawhinney, T. C. (2001).Social Learning Analysis of Behavior Management.

    Waldersee, R. & Luthans, F., Handbook of organizational performance (pp.404-405). Binghamton, NY:

    The Haworth Press.

    Montreuil, S., Laflamme, L., Brisson, C., & Teiger, C. (2006). Conditions that influence the elimination of

    postural constraints after office employees working with VDU have received ergonomics training.

    Work: Journal of Prevention, Assessment and Rehabilitation, 26, 157-166.

    Occupational Safety and Health Administration. (2008). Computer workstations eTool. Retrieved September

    29, 2008 from http://www.osha.gov/SLTC/etools/computerworkstations/index.html

    OReilly, M. F., Green, G., & Braunling-McMorrow, D. (1990). Self-administered written prompts to teach

    home accident prevention skills to adults with brain injuries.Journal of Applied Behavior Analysis, 23,

    431-446.

    Rost, K. A. (2008). An examination of performance feedback in the laboratory: does feedback specificity

    matter? Unpublished masters thesis, The Graduate Center, CUNY, New York.

    Tittelbach, D. (2008). Increasing postural safety in an analog office setting using real-time video snapshots.

    Unpublished doctoral dissertation, The Graduate Center, CUNY, New York.

    Turner, A. J., & Vernon, J. C. (1976). Prompts to increase attendance in a community mental-health center.

    Journal of Applied Behavior Analysis, 9,141-145.

    Van Houten, R., Malenfant, J. E., Austin, J., & Lebbon, A. (2005). The effects of a seatbelt- gearshift delay

    prompt on the seatbelt use of motorist who do not regularly wear seatbelts.Journal of Applied

    Behavior Analysis, 38, 195-203.

    Wilkens, P. M. (2003). Preventing work-related musculoskeletal disorders in VDT users: A comprehensive

    health promotion program. Work: Journal of Prevention, Assessment and Rehabilitation, 20, 171-178.

    http://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.htmlhttp://www.osha.gov/SLTC/etools/computerworkstations/index.html
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    Liliane de Aguiar-Rocha is a graduate student enrolled in the Learning Processes and Behavioral Analysis

    (LPBA) doctoral psychology subprogram at The Graduate Center, CUNY. She is part of the Organizational

    Behavior Management laboratory at Queens College, where she studies behavioral safety in organizations.

    She is particularly interested in antecedent control of performance. She has worked in a psychiatric hospital,

    designing behavior plans to address aggressive behaviors of adults with mental illness. There, she had to train

    staff members on how to use behavior analytic principles in dealing with the recipients of care's behavior, and

    train leadership on how to increase employee's motivation and adherence to the new program. She has also

    worked as an ABA therapist for children with developmental disabilities both at home and in school settings.

    She is an adjunct lecturer at a local University, and has taught courses in introductory psychology, psychology

    of human motivation, psychology of business and industry, advanced experimental psychology: behavior

    modification, organization behavior management, and statistics laboratory.

    SEE NEXT PAGE FOR OBM AT ABAI 2011 CHEAT SHEET

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    Title

    Exhibit Number Time Room

    Friday, May 27, 2011

    Improving Organizational Systems*

    W1 8:00 AM-11:00 AM 405 (Convention Center(CC))

    Data-Based Process to Improve Outcomes for Children With Autism*

    W23 8:00 AM-3:00 PM Quartz A (Hyatt Regency)

    Saturday, May 28, 2011

    Training and Supervising Support Staff: Evidence-Based Strategies*

    W71 8:00 AM-11:00 AM Korbel Ballroom 1F (CC)

    Defining and Building Professional Delivery Skill Sets for Practicing Behavior Analysts**

    15 1:00 PM-1:50 PM 704/706 (CC)

    Are you TED Worthy? Using Performance Systems AnalysisTo Target Public Awareness

    40 2:00 PM-2:50 PM 607 (CC)

    Technological Tools for Consumer Behavior Analysis Online and in Stores:

    Motivating and Measuring Choices

    68 3:00 PM-4:20 PM 704/706 (CC)

    Goal Setting and Time Management and Assertiveness Training: To Develop

    Successful Team Work in a Mexican Car Dealership

    69 3:00 PM-4:20 PM 710/712 (CC)

    The Effectiveness and Sustainability of Four Educational Interventions96 4:30 PM-5:50 PM 710/712 (CC)

    Improving Performance Through Systems Changes

    97 4:30 PM-5:50 PM 704/706 (CC)

    Staff Training Protocol to Increase Interaction During Non-Structured Time

    With Children With Autism

    109(1) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    The Effect of Group Contingency and Public Posting on Teach Job Performance

    109(2) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Increasing Staff on Task Behavior Using an Interdependent Group Contingency

    109(3) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Restraint Reduction Through Staffing Training

    109(4) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Effects of Public Posting and Goal Setting on Team Performance in

    a Residential Setting

    109(5) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    OBM at ABAI 2011 Cheat Sheet

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    Educational Experience: Predictors of Retention and Turnover in

    Home-Based Programs for Children With Autism?

    109(6) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Correlates of Effective Community Residential Service Models for People with Severe

    Disabilities and Challenging Behaviors: A Survey Study

    109(7) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Sunday, May 29, 2011

    Performance Architecture: The Art and Science of Improving Organizations*

    149 9:00 AM-9:50 AM 607 (CC)

    Behavioral Safety Successes and Pitfalls

    199 10:30 AM-11:50 AM 704/706 (CC)

    Changing the Way the World Works

    208 11:00 AM-11:50 AM 710/712 (CC)

    Literature Review on Staff Training and Development216(1) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    The Effects of Short-Delay Payment on Worker Attendance and Company Costs

    216(2) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    Using a Performance Matrix to Improve Customer Service and Up-Selling

    In a Home Improvement Store

    216(3) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    Effective Use of Peer Influence and Group Contingencies in the Workplace

    216(4) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    An Evaluation of Preference Assessment Methodology in Organizational Behavior Management

    216(5) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    Effects of Goal Setting, Task Clarification and Feedback on Cargo Trucks Overage

    Miles and Fuel Expenses

    216(6) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    Training and Motivating Staff Members to Implement Programs in a

    Residential Educational Facility**

    241 1:30 PM-2:50 PM 704/706 (CC)

    The Future of Organizational Behavior Management: Designing Research for Business

    242 1:30 PM-2:50 PM 710/712 (CC)

    Organizational Behavior Management From Start to Finish: Identification of High-Impact

    Areas, Functional Assessment, Treatment Preference Analysis, and Intervention

    271 3:00 PM-4:20 PM 710/712 (CC)

    Producing Large Scale Systematic Change to Improve and Innovate Schools Serving

    Children With Autism Spectrum Disorder**

    272 3:00 PM-4:20 PM 704/706 (CC)

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    The Advising Satisfaction Inventory: A Brief Measure of Student Satisfaction With

    Academic Advising Center Services

    292(1) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    The Effects of Proximity, Written Prompts, and Public Posting on

    Recycling at a University Setting

    292(2) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    The Use of Verbal Prompts to Increase Child Safety-Belt Use in a Grocery Store

    292(3) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    The Use of a System-Level Token Economy to Increase Customer Satisfaction and

    Employee Morale at a Locally-Owned Grocery Store

    292(4) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Changing the Culture of a Rural Child Care Center With Low Intensity Teacher Training

    292(5) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Cash is King: Motivating Supervising Clinicians to Reach Optimal Billing Rates

    292(6) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    The Ratio of Safe and At-risk Training Examples Affects Safety-Related Skills

    292(7) 6:00 PM 7:30 PM Exhibit Hall F (CC)

    Monday, May 30, 2011

    Recent Advances in Staff Training**

    349 9:00 AM-10:20 AM 710/712 (CC)

    Its Not Multiplicative, Its Exponential: Why Expanding Services Requires Assessment**

    350 9:00 AM-10:20 AM 704/706 (CC)

    Sustainable, Broad-Scale Organizational Change:

    Understanding the Critical Success Factors**

    380 10:30 AM-11:50 AM 710/712 (CC)

    Job Satisfaction and Stress

    381 10:30 AM-11:50 AM 704/706 (CC)

    A Comparison of the Effects of Positive and Negative Reinforcement

    Contingencies on Safety Rule Following Behaviors

    398(1) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    Using Interviewee Feedback to Evaluate and Modify an Interview Process398(2) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    The Effects of Self-Management on Supervisory Behaviors at a Construction Site

    398(4) 12:00 PM-1:30 PM Exhibit Hall F (CC)

    An Examination of the Relative Effects of Supervisor-based and Employee-Based Safety

    Managements on Safety Performance at a Construction Site

    398(5) 12:00 PM-1:30 PM Exhibit Hall F (CC)

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    Organizational Behavior Management Consulting-Some of the Challenges of Growth*

    405 1:30 PM-2:20 PM 607 (CC)

    Monetary Analyses: Measuring an Interventions Value

    434 3:00 PM-3:50 PM 704/706 (CC)

    Experimental Analyses of Goal Setting and Feedback Effects

    449 3:00 PM-4:20 PM 710/712 (CC)

    An Investigation of the Utility of Common Incentive Programs

    471(1) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Teaching Financial Management to Women Recovering From Addiction

    471(2) 6:00 PM-7:30 PM Exhibit Hall F (CC)

    Journal of Organizational Behavior Management (JOBM) Editors Meeting

    475 7:30 PM-8:00 PM 301 (CC)

    Organizational Behavior Management Network (OBMN) Business Meeting

    485 8:00 PM-8:50 PM 301 (CC)

    *PSY and BACB credit offered

    **BACB credit offered


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