OBSERVEIT NEW PRICING

AGENDA

General Updates Why are we changing pricing New Web Console Pricing Minimum Quantities Published App vs. Jump Server Existing customers Impact Q&A

Firewall

IDS

IAM

SIEM

USERS ARE GATEWAYS OF RISK

SystemsFront End Data

Application

App Users

Contractors

IT Users

Privileged users maintaining backend systems, DBs, and infrastructure.

Risks• Remote Access• Configuration

Changes• Privilege

Escalation

Privileged Users

WHERE IS YOUR RISK?

Systems

Front End

Data

Application

Non-IT users who access sensitive data every day through business applications.

Risks• App Data

Extraction• Shadow IT Usage• At-risk Employees

App Users

95%APP USERS

5%PRIVILEGED

USERSSource: Gartner 2013 Key IT Metrics Report

Audit and Compliance

WHAT YOU NEED TO MONITOR

Application Users

_____________________________

Custom & Commercial Apps:

External Vendors

_____________________________

Service Providers & Contractors:

Privileged Users

_____________________________

Critical Systems, Files & Data:

SOXEU Data

Protection Reform HIPPA

Healthcare (PHI) data Customer (PII) data Employee data Company data Financial data Intellectual property Sales & marketing data

Visual Endpoint Recording

_________________________________________

Record User Activity

Video-like Playback

User Activity Logs

User Behavior Analytics

_________________________________________

Profile User Behavior

Rule-Based Analytics

Report & Audit

Live Session

Response

______________________________________

Instant Notification

Real-Time Drill Down

Kill Sessions

OBSERVEIT

Application Users Fiserv ClearTouch Fraudulent Activity

Contractors POS System PCI Compliance

Privileged Users Critical Severs HIPAA Compliance

Application Users SAP Secure global SAP rollout to 5,000 users

CUSTOMER EXAMPLES

WHO WHAT WHYCustomer

Release 5.8 Scale Storage and

Performance

Scale Management

Security Automation

Maintaining User Privacy

Release 5.6 Threat detection

Console

DBA Activity Audit

Graphical User and Server Activities

Advanced Keylogger for Unix and Linux

Release 5.7 User activity

alerting

Native ArcSight Integration

RECENT RELEASES

WHY CHANGE PRICING Update the Jump server and Web Console prices to better align

with the business value

Increase the minimum deal sizes to improve sales efficiencies and reduce the cost of sale

WHAT’S NEW New Application and Management Server Offerings

Minimum quantities for all offerings

Split the Citrix/TS Agent Offering to Distinguish between “Published App” and “Jump Server”

MANAGEMENT SERVER

Price updated to better reflect its value

Standard Web Console - A single license of the ObserveIT management web console.

High Availability Web Console - Two licenses of an ObserveIT management web console to be deployed in the same site for High Availability

Part Number Part Name Unit VolumeUnit List

PriceObserveIT Consoles Provide central OIT-L-App SERV-Intro Standard Application and Management Server $10,000 OIT-L-App SERV-Prem High Availability Application and Management Server $15,000

MIN QUANTITIES Min quantities are introduced to all types of agents

Encourage customers to plan for expected volume Improve Sales efficiencies

50% average increase in min deal sizes Applies to both new deals and upsell deals

Agent Type Min QuantityWindows Desktop Agent 10Windows Server Agent 5Linux Server Agent 5Unix Server Agent 5Published App Agent 5Jump Server Agent 2

DESKTOP OFFERINGS

Minimum Quantity of 10 Desktop agents

Approved for Windows desktop operating system versions according to the published support matrix and virtual desktop instances running the same desktop OS versions.

Part Number Part Name Unit Volume Unit List PriceObserveIT Desktop Agent OIT-L-WINDSK Windows Desktop Agent 10 - 50 $120 OIT-L-WINDSK Windows Desktop Agent 51 - 200 $100 OIT-L-WINDSK Windows Desktop Agent 201 - 1000 $85 OIT-L-WINDSK Windows Desktop Agent 1001 - 3000 $75 OIT-L-WINDSK Windows Desktop Agent 3001 - 6000 $65 OIT-L-WINDSK Windows Desktop Agent 6001+ $60

SERVER OFFERINGSPart Number Part Name Unit Volume Unit List Price

ObserveIT Windows Server Agent OIT-L-WINSRV Windows Server Agent 5 - 20 $600 OIT-L-WINSRV Windows Server Agent 21 - 100 $500 OIT-L-WINSRV Windows Server Agent 101 - 500 $400 OIT-L-WINSRV Windows Server Agent 501 - 2000 $300 OIT-L-WINSRV Windows Server Agent 2001 - 5000 $200 OIT-L-WINSRV Windows Server Agent 5001+ $175 ObserveIT Linux Server Agent OIT-L-Linux Linux Server Agent 5 - 10 $1,000 OIT-L-Linux Linux Server Agent 11 - 100 $500 OIT-L-Linux Linux Server Agent 101 - 250 $400 OIT-L-Linux Linux Server Agent 251 - 500 $300 OIT-L-Linux Linux Server Agent 501+ $250 ObserveIT Unix Server Agent OIT-L-Unix Unix Server Agent 5 - 10 $1,500 OIT-L-Unix Unix Server Agent 11 - 100 $1,000 OIT-L-Unix Unix Server Agent 101 - 250 $750 OIT-L-Unix Unix Server Agent 251 - 500 $650 OIT-L-Unix Unix Server Agent 501+ $600

Min quantities are introduced – 5 for all servers types

PUBLISHED APP VS. JUMP SERVER

Published Application Multiple Users accessing a few

applications

Jump Server A few Administrators accessing multiple servers Can allow monitoring of many types of devices (network

devices, databases)

GATEWAY OFFERINGSPart Number Part Name Unit Volume Unit List PriceObserveIT Published Application Agent - Citrix XenApp, Microsoft Remote App…OIT-L-PubApp Published App Agent 5 - 10 $1,500 OIT-L-PubApp Published App Agent 11 - 100 $1,000 OIT-L-PubApp Published App Agent 101 - 250 $750 OIT-L-PubApp Published App Agent 251 - 500 $650 OIT-L-PubApp Published App Agent 501+ $600 ObserveIT JumpServer Agent OIT-L-JumpSrv Jump Server Agent 2+ $5,000

Distinguish between 2 use cases: Published App Jump Server

Introduces a minimum quantity Published App - 5 Jump Server – 2

Existing Citrix / TS licenses can be used for both purposes, only new licenses issued would be restricted.

EXISTING CUSTOMER IMPACT Can continue to use the old Citrix / TS licenses

Maintenance can be renewed using the existing SKUs

New pricing effective immediately

Active quotes will be honored until May 31st 2015

FAQ

Additional FAQ are published on the Wiki