Access IS18 Suttons Business ParkReading, BerkshireRG6 1AZ, United KingdomTel: +44 (0) 118 966 3333Fax: +44 (0) 118 926 7281
Access (North America) inc PO Box 2569, Peachtree City Georgia 30269-2569 USA Tel: +1-770-631-8425 Fax: +1-678-364-8856
For further information email: [email protected] or visit our website: www.access-is.comAll trademarks acknowledged. Specifications subject to change without prior notice. This literature is for outline information only.
Access is a registered producer in the UK with producer registration number WEE/CA0080UV: go to www.access-is.com/weee for more information.
Product Outline2.
Two modules exist:
The OCR310-MC7 is a dual optical character recognition (OCR) reader, designed to read the Machine Readable Zone (MRZ) on documents such as passports and ID cards.
The OCR310-MC7m offers the functionality of the OCR310-MC7, together with magnetic stripe card reader (MSR) capability to read data from cards with magnetic stripe such as credit and loyalty cards.
The modules are compatible, with Motorola™ MC70, MC75 and MC75A mobile computers.
Simply by attaching to the heel of the Motorola device, the module is fully functional.
Careful power management within the adapter minimises the modules power consumption and maximises time between return-to-base charging.
The OCR reading functionality captures code lines reliably from machine readable documents including passports (MRP), visas (MRV) and OCRB encoded cards such as the US Resident Alien card and European national ID cards all conforming to ICAO 9303 standards.
LEDs and an audible sounder provide a clear indication of a good or bad read.
The MSR allows the module to read a number of magnetic media including loyalty and credit cards conforming to ISO7811/2-5.
Compliance Statement1.
FCC/DOC Compliance1.1.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
• Thisdevicemaynotcauseharmfulinterference;
• Thisdevicemustacceptanyinterferencereceivedincluding interference that may cause undesired operation.
WARNING!! Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canadian Regulatory Information 1.2. (Canada Only)
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes ormodificationsnotexpresslyapprovedbyAccessIScouldvoid your authority to operate this equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
CE1.3.
Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Declaration of Conformity” in accordance with the applicable directives has beenmadeandisonfileatAccessLtd.
The module uses only the standard serial interface at standard speeds and formats. All operating systems compatible with the standard serial interface are compatible. USB lines are passed through the module so any peripherals that use these will be unaffected. Standard operating system calls are used to control and communicate with the module.
Other peripherals that use RS-232 may be affected depending on how the handshaking lines are used, but most peripherals are unaffected.
Main features4.
4.1. Module features
Good-read indicator 1.
(green)2. Press point for left latch grip
Document guide3.
4. Cradle (I/O) connectorPress point for right latch grip5.
Bad-read indicator (red)6.
Module mating connector 7.
1
2
4
7
6
5
3
Indicators4.2.
Both the green and red light illuminate together momentarily to signify that the module is successfully communicating with the MC-7x Motorola device. This occurs when the module is connected to the hand-held device while the application is
running, or when the application is launched when the module is already connected.
The green light illuminates to indicate that a document has been read successfully. This is accompanied by a single audible sound (‘beep’).
The red lights illuminates to indicate that a document has passed through the document guide but has not been read successfully. This is accompanied by three audible sounds (‘beeps’).
Basic operation5.
Attaching & 5.1. removing the module
Align the module latch-grips (see section main module features) with the slots on the module and slide it towards theMotoroladevicefirmlyuntilitclicksintoplace.Iftheapplication is running on the Motorola device, both the green and red indicators will illuminate momentarily.
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To remove the module squeezing the left and right latch-gripstogetherfirmlyneartheirbaseandslidethemoduleaway from the Motorola device.
The module communicates solely by RS-232 and uses the RXD, TXD, RTS and CTS lines the DTR, DSR and trigger/DCD are passed through to the bottom connector.
In normal operation only the RXD and CTS lines need to be considered. The standard output format is 9600 baud, 8 bits, no parity and one stop bit.
The CTS line is used to control the power mode of the module. When CTS is de-asserted the module will switch into a “sleep” mode where the power consumption is reduced by up to 50% and OCR/MSR input is ignored. It is advisable to put the module into sleep mode when not expecting input from the device to prolong battery life. If the reader is not going to be used for a while the serial port can be closed so removing power from the module entirely. The reader takes approximately one second to power up so if this delay can be accommodated it may be worth removing power from the module entirely between reads.
5.2. Charging
The module replicates the Motorola device connectivity on its base via the I/O connector which allows the device to be charged in the usual way with the module attached. This includes the option to charge via the standard Motorola device cradle.
When connected for charging, the LED charge indicator on the Motorola device will
illuminate in the usual way.
Document reading6.
6.1. How to read a document with OCR data
Orient the document correctly with the OCR-type text facing you. Align the document at one end of document guide (read with a swipe action from right to left for optimum performance) and swipe the document through the guide at a steady speed, ensuring that the swipe action continues until the document has completely travelled through the guide. The module can accept a wide range of swipe speeds.
Asuccessfulreadisconfirmedwith the good-read indicator illuminating green and an audible beep. An unsuccessful readisconfirmedwiththebad-readindicatorilluminatingred and three audible beeps. If a read is unsuccessful then re-swipe;forpersistenterrorsrefertotheTroubleshooting section.
6.2. How to read a document with MSR data
Available on model OCR310-MC7m only. Orient the document correctly with the magnetic swipe facing away from you. Align the document at either end of document guide and swipe the document through the guide at a steady speed, ensuring that the swipe action continues until the document has completely travelled through the guide. The module can accept a wide range of swipe speeds.
Asuccessfulreadisconfirmedwiththegood-readindicatorilluminating green and an audible beep. An unsuccessful read isconfirmedwiththebad-readindicatorilluminatingredandthreeaudiblebeeps.Ifareadisunsuccessfulthenre-swipe;for persistent errors refer to the Troubleshooting section.
Read with magnetic stripe at the bottom and facing towards the Motorola device
6.3.
Swipe from right to left for optimum performance
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Techniques for reading reliably7.
Do
Begin the swipe action with the document edge 1.
Pass the entire document through the document guide, 2.
continuing to swipe in a straight line using a gentle downward pressure until fully throughPass documents through the reader at a steady speed3.
Ensuretheswipeactionkeepsthedocumentflatagainst4.
the bottom of the document guide: do not angle the document
Don’t
Attempt to pass multiple pages of a passport through the 1.
guide Pass media with staples or paper clips, or swipe damaged 2.
cards
Configuration8.
ThemodulewillbedeliveredpreconfiguredforuseinyourspecificapplicationandforusewithyourMotoroladevice.Noconfigurationisrequired.Tomakeanychangestotheoperation of the module please refer to the support section.
Specifications9.
OCR read capabilities
Machine readable passports (MRP) : 2 lines of 44 characters Machine readable visas (MRV) : 2 lines of 44 characters, 2 lines of 36 characters Travel documents: 2 lines of 36 characters, 3 lines of 30 characters Standard OCR fonts: OCR-B and E13B
Magnetic swipe reader (OCR310-MC7m only)
Two track magnetic cards complying with ISO7811/ 2-5
General and mechanical
Overall dimension: 84L x 85W x 52H mm (3.3L x 3.4W x 2.0H in)Weight: 104 g (3.7 oz)Housing: High-impact plasticSlot width: >1.0 mm (>0.04 in)Reading swipe speed (OCR & MSR): 25 cm/second (10 inches/second)Magnetic head life: >500K swipes
Operator interfaces
Powerup:MomentaryflashofgreenandredLEDsGood read: Illumination of green LED and beep from sounderBad read: Illumination of red LED and three beeps from sounder
Connection and interfaces
Interface to terminal: Serial, RS-232 baud rate 9600, 8 bit, 1 stop, no parityMotorola cradle compatible: YesStandard Motorola MC70, MC75 and MC75A compliant USB interface
Electrical
Input voltage: Host powered, active current 30 mA
Environmental
Immunity: EN55024: 1998 +A1: 2001 +A2: 2003Electrostatic discharge: ±15 kV air discharge, ±8 kV direct dischargeDropspecification:5ftdroptoconcreteoveroperatingtemperature;2dropsper6sidesTumblespecification:1,0001.6ft/0.5mtumbles(2,000drops)Humidity: 5% to 95% non-condensingOperating temperature: -200 C to 500 CStorage temperature: -400 C to 600 CIngress protection: IP54
Approvals
Safety:EN60950-1,IEC60950-1,UL60950-1(CBcertificatewith national deviations for UK/Europe and North America)RFI/EMI: FCC Part 15 Class B, ICES 003 Class B, EN55022 Class B, EN55024 Class BEnvironmental: RoHS compliant
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Cradle (I/O) connector pinout
Peripheral direction Function Pass
Through?Signalling standard
1 Power only Signal Ground No Power
2 Out Cradle Detect Yes Open
Collector
3 Out TRIGGER/DCD Yes
4 Bi USB DM Yes USB
5 Bi USB DP Yes USB
6 Power only USB GND Yes Power
7 Power only USB VBUS Yes Power
8 Out USB ID Yes Open Collector
9 In TXD No RS232
10 Out RXD No RS232
11 In RTS No RS232
12 Out CTS No RS232
13 In DTR Yes RS232
14 Out DSR Yes RS232
15 In 5V out No Power
16 Out 5.4V in Yes Power
Data formats - MSR data
The default data format from the module consists of header data followed by the actual data and then by terminator data. The header data depends on where the data arrives from.
Data Values (Hex) Description
SOD1, STX 0x0E, 0x02 MSR Header Bytes
‘C’ 0x43 MSR Document Type
0x11 for Track 1
0x21 for Track 2
Track Number
Varies Track Data
CR 0x0D Track Data Terminator
Next Track Number, Data and Terminator (if track present)
ETX, EOD1 0x03, 0x0F MSR Terminator Bytes
Data formats - OCR data
The default data format from the module consists of header data followed by the actual data and then by terminator data. The header data depends on where the data arrives from.
Data Values (Hex)
Description
SOD2, STX 0x1C, 0x02 OCR Header Bytes
Varies OCR Data
CR 0x0D OCR Line Data Terminator
Varies Next OCR Line and Data Terminator (if present)*
ETX, EOD2 0x03, 0x1D OCR Terminator Bytes
* Can be repeated for a third line
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Firmware update10.
Thefirmwareconsistsoftwoparts,theMSRcodeandthe OCR code. Both parts can be updated via the serial interface.
Commands are sent to the module as Escape (0x1B) codes followed by a command byte:
MSR firmware command set10.1.
IDENTIFY 0x1B 0x4C 0xe5
GOTO_LOADER 0x1B 0x4C 0xe6
PASS_THROUGH 0x1B 0x4C 0x21
IdentifywillreturntheMSRfirmwareversionasatextstringterminated by a carriage return.
GOTO_LOADER will enter the boot loader from where the mainMSRfirmwarecanbeupdated.Thisreturns<ACK>and then enters the MSR boot loader. Note the boot loader baudrateis115200andthisrateissetafterthe<ACK>isreturned at 9600 baud.PASS_THROUGH will allow direct access to the OCR moduleforfirmwareupdatesanddiagnostics.Becauseof the large amounts of data needed to pass to the OCR module the baud rate is changed from 9600 to 115200 after the command.
MSR bootloader10.2.
PAGE_LOAD 0xe1
GET_CRC 0xe4
IDENTIFY 0xe5
GOTO_LOADER 0xe6
RUN_SOFTCODE 0xe7
SET_CRC 0xe8
GET_CONFIG 0xea
VERIFY_CODE 0xeb
PAGE_LOAD10.2.1.
Byte Value Description
0 0...0xFF LSBofflashpagenumber
1 0...0xFF MSBofflashpagenumber
2..n 0..0xFF Databytestobeflashedintopage
n+1 0..0xFF Checksum of bytes 0..n
Returns<ACK>ifpagehasbeenprogrammedproperlyor<NAK>ifnot.Pagesizeisdependentontheprocessorinuse and in this case is 256 bytes. The maximum value for page size is 0x7F but the last two bytes of this page are reserved for the program CRC.
GET_CRC10.2.2.
Returns two bytes which are the CRC16 of the whole of program memory.
IDENTIFY10.2.3.
Sends identity of loader in ASCII string terminated by timeout. This is typically “AKLX32” for this unit.
GO_TO_LOADER10.2.4.
Sends<ACK>ifweareinloaderotherwiseentersloader.
RUN_SOFTCODE10.2.5.
Returns<ETX>andthenrunstheapplicationcode.
SET_CRC10.2.6.
This writes the previously calculated CRC (calculated by GET_CRC) to memory where it is used to tell if an applicationispresent.Itthenreturns<ACK>.
GET_CONFIG10.2.7.
Returns device type ASCII string, terminated by timeout. This is typically “ATXMega32A4”.
VERIFY_CODE10.2.8.
Returns dump of entire program memory. Length is dependent on program size but in this case is 32k bytes long. The dump can be aborted by sending any character to the bootloader.
Usual programming procedure10.3.
The usual programming routine is enter the bootloader using GOTO_LOADER in the MSR command set and after the ACK is returned at 9600 baud switch to 115200 baud.
Use IDENTIFY to identify the bootloader version to make sure it is correct. Load each page into memory one page at a time, with a maximum page number of 0x7F.
Use GET_CRC to read the CRC-16 of the program area
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from zero to 0x7FFD. Then Use SET_CRC which copies the previously calculated CRC into memory locations 0x7FFE and 0x7FFF.
FinallyuseRUN_SOFTCODEtorestarttheMSRfirmware.
OCR firmware command set10.3.1.
TheOCRfirmwarecommandsetisaccessedbysingleletter commands after entering the pass through mode as described in the MSR Firmware Command set.
Command Description
‘?’ (0x3F)
Return Firmware Version
ASCII string terminated by CR
‘x’ (0x78)
Enter Bootloader Starts X-Modem Upload
OCR firmware bootloader10.3.2.
The OCR Firmware bootloader uses a standard XModem protocoltoreceivefirmware.Theunitentersuploadmodeas soon as the bootloader is entered. The serial protocol is 115,200 baud, 8 bits, no parity one stop. Both Standard XModem and XModem-1K are supported.
Troubleshooting11.
Problem Possible Cause Solution
Persistent bad reads (bad read LED illuminating)
The document is oriented incorrectly in the document guide
Refer to How to Read and re-swipe
Poor reading technique Refer to Techniques for reliable reading and re-swipe
Dirty reading heads in the document guide See Service & cleaning section
Persistently not reading (bad read not LED illuminating)
Bad connection between Motorola device and module
Check mating connectors for debris and reconnect
Application not running on Motorola device or not working properly
Conduct warm boot (reset)
If the application fails to respond, contact the application (API) provider
Motorola device not charging with module in place
Bad connection between Motorola device and module, or between module and charging lead or cradle
Check connection between Motorola device and module, and connection between module and cradle or charging lead
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Running the test utility12.
Installation12.1.
The test utility can be downloaded from: http://downloads.access-is.com/Demo/Access_MCxx_Mobile5_ARM_1.0.0.6.zip
The simplest way to transfer the test utility program to the Motorola device is to use ActiveSync as follows:
Connect the Motorola device to the PC using the base •stationandUSBconnection;
Open ActiveSync (available from Microsoft) and the •modulefilestructurewillappearasanexternaldrive;
Remove the Motorola device from the cradle and open the •application, it will appear as below.
Using the utility12.2.
The initial screen will appear as below:
Change the COM port if required, the default setting will be COM1 for the Motorola device.
Press ‘Connect’ to connect the module. If the connection is made this will be shown by the Connect button changing to
‘Disconnect’ and the message Swipe a test card appearing in the data box.
Swipe an OCR or MSR document. This will populate the data section with the OCR or MSR read from the card.
Alphanumeric characters will be displayed as normal, and control characters will be displayed as their 2 digit hex value inchevrons-<xx>.
Closing the utility12.3.
Pressing the ‘Disconnect’ button will disconnect the device, however this will not clear the screen. Reconnecting the application will return the Motorola device to the screen below.
To close the application completely press the ‘OK’ button in the top right-hand corner of the screen.
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Service and cleaning13.
The unit is designed to not require routine preventative maintenance.
The OCR reading window and the MSR reading head (on the OCR310-MC7m only) in the document guide are designed to be self-cleaning. The reading surfaces are hard and slightly raised to enable a natural wiping action as each document passes through the slot.
Occasionally, typically as a result of the use of fouled documents, the reading window in the document guide may be obscured by dirt or debris. The symptom is unexpected triggering of a bad read alarm (indicated by three audible beeps and the illumination of the bad-read indicator) or having no response to a swiped document.
In these circumstances the document guide may be cleaned with the approved cleaning card, Access part
CARDCLEAN05. The card is supplied sealed in a foil wrapper and is impregnated with a safe and volatile cleaning agent(asafetyleafletisavailableuponrequest).
To use the cleaning card:
Remove the card from the foil wrapper and use the card •within20minutesofopening;
Place the card in the document guide and swipe it back •andforthuptotentimes;varyingtheangleandpressureof the card in the guide while swiping will maximise the contactareaandproduceabettercleaningperformance;
Flip the card to make use of the unused edge and repeat •thecleaningaction;
Retest the unit to see if the problem is solved.•
Dimensions14.
Access IS18 Suttons Business ParkReading, BerkshireRG6 1AZ, United KingdomTel: +44 (0) 118 966 3333Fax: +44 (0) 118 926 7281
Access (North America) inc PO Box 2569, Peachtree City Georgia 30269-2569 USA Tel: +1-770-631-8425 Fax: +1-678-364-8856
For further information email: [email protected] or visit our website: www.access-is.comAll trademarks acknowledged. Specifications subject to change without prior notice. This literature is for outline information only.
Warranty statement15.
(a) Access Limited (ACCESS) hardware Products are warranted against defects in workmanship and materials for a period of twelve (12) months from the date of shipment by ACCESS or an authorised resellertoitscustomer,butinnoeventmorethanfifteen(15)monthsfrom shipment of the Products by ACCESS, unless otherwise provided byACCESSinwriting,providedtheProductremainsunmodifiedandis operated under normal and proper conditions. (b) Spare parts (i.e. Parts, components, or subassemblies sold by ACCESS for use in the service and maintenance of Products) are warranted against defects in workmanship and materials for a period of thirty (30) days from the date of shipment. Spare parts may be new or originate from returned unitsundertheconditionssetforthinsubsection(d)below;(c)Forrepairs on ACCESS-branded hardware Products under this Agreement, including repairs covered by warranty, the repair services provided are warranted against defects in workmanship and materials on the repaired component of the Product for a period of thirty (30) days from the shipment date of the repaired Product, or until the end of the originalwarrantyperiod,whicheverislonger;and(d)Productsmaybeserviced or manufactured with parts, components, or subassemblies that originate from returned products and that have been tested as meeting applicablespecificationsforequivalentnewmaterialandProducts.The sole obligation of ACCESS for defective hardware Products is limited to repair or replacement (at ACCESS’s option) on a “return to service depot” basis with prior ACCESS authorisation. The customer is responsible for shipment to ACCESS and assumes all costs and risks associatedwiththistransportation;returnshipmenttothecustomerwillbe at ACCESS’s expense. The customer shall be responsible for return shipment charges for product returned where ACCESS determines there is no defect (“No Defect Found”), or for Product returned that ACCESS determines is not eligible for warranty repair. No charge will be made to the customer for replacement parts for warranty repairs. ACCESS is not responsible for any damage to or loss of any software programs, data or removable data storage media, or the restoration or reinstallation of any software programs or data other than the software, if any, installed byACCESSduringthemanufactureoftheProduct;(e)Exceptforthewarranty applying solely to the repaired component arising from a repair service as provided in (c) above, the aforementioned provisions do not extend the original warranty period of any Product that had either beenrepairedorreplacedbyACCESS;(f)Theabovewarrantyshallnot apply to any Product (I) which has been repaired, tampered with, alteredormodified,exceptbyACCESS’sauthorizedservicepersonnel;or (II) in which the defects or damage to the Product result from normal wear and tear, misuse, negligence, improper storage, water or other liquids, battery leakage, use of parts or accessories not approved or supplied by ACCESS, or failure to perform operator handling and scheduledmaintenanceinstructionssuppliedbyACCESS;(III)whichhas been subjected to unusual physical or electrical stress, abuse, or accident,orforcesorexposurebeyondnormalusewithinthespecified
operational and environmental parameters set forth in the applicable Productspecification;norshalltheabovewarrantyprovisionsapplyto any expendable or consumable items, such as batteries, supplied with Product. EXCEPT FOR THE WARRANTY OF TITLE AND THE EXPRESS WARRANTIES STATED ABOVE, ACCESS DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR SUCH PRODUCTS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY. The stated express warranties are in lieu of all obligations or liabilities on the part of ACCESS for damages, including but not limited to, special, indirect or consequential damages arising out of or in connection with the use or performance of the Product or service. ACCESS’s liability for damages to Solution Provider or others resulting from the use of any Product or service furnished here under shall in no way exceed the purchase price of said Product or the fair market value of said service, except in instances of injury to persons or property. To the fullest extent allowed by law, the warranties and remedies set forth in this agreement are exclusive and in lieu of all other warranties terms or conditions, express or implied, either in fact or by operation of law, statutory or otherwise, including without limitation warranties terms or conditions of/as to satisfactory quality,merchantability,fitnessforaparticularpurpose,conformanceto contract, correspondence with description and non-infringement, all of which are expressly excluded. ACCESS’s warranties herein are granted only to ACCESS’s customers or ACCESS’s authorised Distributors, and are not extended to any third parties that, for the avoidance of doubt, include any resellers, agents or dealers. ACCESS neither assumes nor authorises any other person to assume for it any other liability in connection with the sale, installation, maintenance or use of its products, and ACCESS provides no warranty whatsoever for any non-standard Products supplied by it hereunder. ACCESS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSURE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BE DISTRIBUTOR’S, OR DISTRIBUTOR’S RESELLER, CUSTOMER’S OR END USER’S, OR ANY THIRD PERSON’S MISUSE, NEGLIGENCE, IMPROPER INSTALLATION OR TESTING, UNAUTHORISED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE INSTALLATION OR TESTING, UNAUTHORISED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING OR OTHER HAZARD.
Support16.
This user guide, a more detailed product manual and a number of other resources relating to this product can be downloaded at www.access-is.com/ocr310-mc7m
For our terms and conditions please go to www.access-is.com/terms
For support and all other information, please contact us:
Address: Access IS Unit 18 Suttons Business Park, Reading,
