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October 2010 monthly report

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City of Dania Beach Fire-Rescue Department “Advancing Service Through Caring “ To: J.R. Fernandez, Fire Chief From: Michael Cassano, Deputy Fire Chief Date: November 10 th , 2010 Re: Monthly Report – October 2010 Chief Fernandez, provided herein is the monthly report for October 2010. I have additionally provided within this report, comparative October data over the previous several years. The report focuses on all aspects of; Emergency Operations, Administration, and Customer Service. Information provided in this report was taken from various data elements that are continually reviewed with respect to overall; productivity, timeliness, service delivery benchmarks, NFPA recommendations, and Insurance Service Organization (ISO) standardization requirements. PILLARS : OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, HEALTH, SAFETY, WELLNESS, AND FISCAL RESPONSIBILITY New (9) personnel SAFER Grant employees and (3) employees replaced due to mid-year retirements, activated into full time duty as of October 11, 2010. The employees were paced through a two week orientation process with focused areas of; necessary training competencies, Page 1
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Page 1: October 2010 monthly report

City of Dania Beach Fire-Rescue Department

“Advancing Service Through Caring “

To: J.R. Fernandez, Fire Chief

From: Michael Cassano, Deputy Fire Chief

Date: November 10th, 2010

Re: Monthly Report – October 2010

Chief Fernandez, provided herein is the monthly report for October 2010. I have additionally provided within this report, comparative October data over the previous several years. The report focuses on all aspects of; Emergency Operations, Administration, and Customer Service. Information provided in this report was taken from various data elements that are continually reviewed with respect to overall; productivity, timeliness, service delivery benchmarks, NFPA recommendations, and Insurance Service Organization (ISO) standardization requirements.

PILLARS: OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, HEALTH, SAFETY, WELLNESS, AND FISCAL RESPONSIBILITY

New (9) personnel SAFER Grant employees and (3) employees replaced due to mid-year retirements, activated into full time duty as of October 11, 2010. The employees were paced through a two week orientation process with focused areas of; necessary training competencies, assurance of physical conditioning, Emergency Medical Service operations. Dania Beach service delivery model, fire suppression and equipment familiarization, along with organizational theory and delivering great customer service that is directed around the core departmental values and a MISSION to serve the public with passion.

Page 1

Page 2: October 2010 monthly report

PILLARS: OPERATIONAL IMPROVEMENT, PROFESSIONAL DEVELOPMENT, CUSTOMER SERVICE

Operational ImprovementProfessional DevelopmentCustomer Service / Community Outreach

October 2010 Total Hours: 2109

Pillar:

TRAINING

EO Training

Computer TrainingAuto pulseCommand and

Communication

Physical Fitness

Protocol TrainingExtrication

Vehicle Maintenance

Behavioral Emergencies

Premise surveys

OtherEMSFire

EMS16%

Other16%

Fire/ISO68%

October 2009 Total Hours: 1461

EO Training

Probationary EmployeeAuto PulseCommand and

Communications

Tablet PCRNew ProtocolsRopes and Knots

Vehicle MaintenanceStrokePremise Survey

OtherEMSFire

EMS14%Other

3%

Fire/ISO83%

Page 2

Page 3: October 2010 monthly report

DANIA BEACH FIRE RESCUE GRANT AWARD STATUS:

SAFER GRANT: Starting date of October 11th 2010. In all 9 SAFER Grant employees hired, 3 employees hired as replacements for personnel who had retired during the past budget year. All Human Resource related activities, fire equipment, personal protective clothing, measured, ordered, and delivered to each of the 12 new employees. All the required field training, competencies in both areas of fire and medical services were reviewed.

MEDICAL CARTS: Dania Beach Fire Rescue has taken delivery of the first of two very specialized and EMS customized medical carts that were won as part of a county-wide grant application process that EMS Division Chief Ben Rudbeck developed. There was seen to be an ongoing need for fire rescue personnel to utilize a medical transport cart to reach patients in need of medical treatment during community events, seeing that need, the department designed and developed an Emergency Medical competitive grant application. The picture is that of a medical cart, completely customized to serve our citizens and visitors, built around ease of scene access, room for an official stretcher, and paramedics to perform treatments as required. The medical cart is now set to be used at our community and public events.

Page 3

Page 4: October 2010 monthly report

During the month of October, Dania Beach Fire Rescue took delivery of our second Pierce Velocity, 75’ Ladder Quint. This apparatus is specifically designed to affect higher rescues efforts, on some of the newer building

designs, also providing for additional cabinet storage space for advanced medical equipment, extrication supplies, ISO and NFPA required equipment, and improved overall vehicle safety standards.

Page 4

Page 5: October 2010 monthly report

Through an ongoing effort to reach firefighters with a monthly safety tip, Captain Bruce Liem developed and instituted “THE SAFETY ZONE” The whimsical approach to firefighter safety tips is presented each month to all personnel

through the on-shift Battalion chief. The idea is captured through the to use of a poster and message to drive home a critical safety principal. This month the theme, that of using Premise Surveys to familiarize firefighters to the possible

dangers found within differing structures around Dania Beach.

Along with it’s safety principals, the usage of an active Premise Survey Program fulfills principals within our Fiscal Responsibility PILLAR, with both improvements to a future ISO rating and company officer inspection revenue.

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Page 6: October 2010 monthly report

Emergency ResponsesTotal Calls For Service October 2010 = 567

Total Calls For Service October 2009 = 594

Fire Alarms8%

Emergency Medical

77%

Service/Good Intent12%

Fires and Hazards

3%

0

20

40

60

80

100

120

140

160

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

GivenReceived

Automatic AidOctober 2010 Given 81 Received 106October 2009 Given 102 Received 106

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Page 7: October 2010 monthly report

FIRE PREVENTION & LIFE SAFETY DIVISION: Presented below are the Fire Prevention Division productivity figures

for October 2010, with previous year comparatives for trending assessment purposes. The report which tracks a

current “turn-around-time” for plan reviews, has reached a “customer friendly” processing rate of a plan review done in

just one day!

Inspected Properties:

2010: 253

2009: 254

2008: 332

Square Footage Reviewed # Plans Time Spent Turn-around Time Back to Customer

2010: 208,000 42 40 hrs 1.1 Days

2009: 1.9 Million 49 30 hrs 1.4 Days

2008: 2.9 Million 72 74 hrs 3.1 Days

Fees:

Submitted October to Finance (without impact fees / matches H.T.E.):

2010: $21,000.00

2009: $19,000.00

2008: $25,000.00

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Page 8: October 2010 monthly report

PILLAR: FISCAL RESPONSIBILITY

OPERATIONAL ACCOUNT BALANCES

Vehicle Maintenance001-2201-522.46-30

BALANCE $83,849.22,

48%

AMOUNT USED

$3,350.78, 2%

BUDGET$87,200.00,

50%BUDGET

AMOUNT USED

BALANCE

Equipment Maintenance001-2201-522.46-10

BUDGET, $16,400.00,

50%

AMOUNT USED,

$2,333.56, 7%

BALANCE, $14,066.44,

43%BUDGET

AMOUNT USED

BALANCE

Building Maintenance001-2201-522.46-40

BALANCE, $25,220.45,

48%

BUDGET, $26,160.00,

50%

AMOUNT USED,

$939.55, 2%

BUDGET

AMOUNT USED

BALANCE

Office Suppies001-2201-522.51-10

BALANCE, $12,600.00,

40%

AMOUNT USED,

$3,000.00, 10%

BUDGET, $15,600.00,

50%BUDGET

AMOUNT USED

BALANCE

Miscellaneous Supplies001-2201-522.52-20

AMOUNT USED,

$14,893.99, 17%

BUDGET, $44,712.00,

50%

BALANCE, $29,818.01,

33%BUDGET

AMOUNT USED

BALANCE

Uniforms001-2201-522.52-50

AMOUNT USED,

$34,311.06, 31%

BUDGET, $56,200.00,

50%

BALANCE, $21,888.94,

19%

BUDGET

AMOUNT USED

BALANCE

Page 8

Page 9: October 2010 monthly report

PILLAR: FISCAL RESPONSIBILITY

EMERGENCY MEDICAL TRANSPORT DATA ELEMENTS

Transport Totals

3,283 3,377 3,316 3,462 3,286 3,286 3,382

-

1,000

2,000

3,000

4,000

FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FYTD2009

FYTD2010

Collections/Deposits Analysis

$608,137

$798,741$734,236

$808,781$789,756 $820,252$793,908

$-$100,000$200,000$300,000$400,000$500,000$600,000$700,000$800,000$900,000

FY2004

FY2005

FY2006

FY2007

FY2008

FY2009

FYTD2010

Fiscal Year Comparison

$793,908 $820,252

$-$100,000$200,000$300,000$400,000$500,000$600,000$700,000$800,000$900,000

FYTD 2010 FYTD 2009

Page 9

Page 10: October 2010 monthly report

Transport Comparison by Month

050

100150200250300350

Oct NovDec

Jan

Feb Mar AprMay Ju

n Jul

AugSep

t

FY 2007 FY 2008 FY 2009 FY 2010

BLS & ALS Ratios

35% 33% 34% 32% 26% 21%

64% 66% 65% 66% 73% 77%

1% 1% 1% 2% 1% 2%0%

20%

40%

60%

80%

100%

FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010

BLS ALS1 ALS2

Monthly Collection Comparison for FY05 - Present

$0

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

OctNov Dec Ja

nFeb Mar Apr

May Jun Ju

lAug

Sept

FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010

Page 10

Page 11: October 2010 monthly report

Charge Mix

Medicare25%

Medicaid21%Insurance

22%

Self Pay32%

Payor Mix

Medicare30%

Medicaid11%

Insurance53%

Self Pay6%

The October 2010 Report is submitted herein for your review and comment.

Respectfully submitted,

Michael Cassano, Deputy Fire Chief

Page 11


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