Always about OPPORTUNITY CHAMBER MISSION To serve the interests of member businesses while providing community leadership to ensure the economic advancement of the Metro South region. www.metrosouthchamber.com Join the Chamber of Commerce NOW! Call 508-586-0500 x229 CONTENTS Calendar of Events 3 Good News 4 EXPO 6 New Investors 12 Lester Schindel, page 11 Representative Creedon, page 6 Geoffrey Murphy, page 10 report October 2005 Abington • Avon • Bridgewater Brockton • Canton • East Bridgewater • Easton • Halifax • Hanover • Hanson • Holbrook • Norwell • Randolph • Rockland • Sharon • Stoughton • West Bridgewater • Whitman Chamber Hosts Candidates Good Morning Metro South - October 20, 2005 Legislative Reception, Wednesday, October 12 The Metro South Chamber of Commerce cordially invites members of the business community, candidates for public office, and state, federal and local elected officials to gather on Wednesday, October 12 for the 16 th Annual Legislative and Candidates Reception. The reception will be held at Donahue Hall, on the campus of Stonehill College in North Easton from 5:30-7:30 p.m. The reception is sponsored by Stonehill College. The reception is a casual event at which business leaders, elected officials, and candidates for public office can renew face-to-face contacts and discuss issues of importance to them and the business community while enjoying a complimentary bar and hors d’oeuvres. Legislative actions at municipal offices, on Beacon Hill and in Washington are having far greater impact on Metro South Shake hands with state and local officials at the legislative reception. area businesses than ever before. As a result, there is a greater need for our business community to speak out and be heard on regulations affecting commerce and industry. As a member of the Metro South Chamber, your organization has a vested interest in helping foster stronger relationships with local officials. The Legislative Reception is an excellent and cost-effective way for you, your key staff, and colleagues to initiate or renew face-to-face contacts at the state, federal and local level. We encourage your firm to participate and support the unified voice of the Metro South Chamber of Commerce. Together, we can ensure that government understands and supports the needs and concerns of the business community in our region. Register by calling 508.586.0500 ext. 221. This event is $5 for members and $10 for non-members. Pre-registration is necessary. See related article on page 4 Rise, Shine & Network 92 nd Annual Meeting & Business-to-Business Expo Wednesday, November 16, 2005 from 10:30 a.m.-3:30 p.m. The Annual Meeting and Business-to-Business Expo is soon approaching. Mark your calenders for this special event! Join other business people and community leaders and attend the annual meeting to celebrate businesses working together for the future of the Metro South Region. At the Expo explore the products and services of value to your business and profitable business contacts with over four hundred attendees. Be sure to schedule time either before of after the annual meeting to participate in the Business-to- Business Expo. This years key note speaker is Stephen Deschenes, Executive The next Good Morning Metro South is on Thursday, October 20 from 7:30-9:00 am at the Radisson Hotel and Conference Center located at 195 Westgate Drive, Brockton. John V. Lombardi of the University of Massachusetts Amherst will be the keynote speaker. John V. Lombardi is Chancellor and Professor of History at the University of Massachusetts Amherst. He also serves as co-editor of The Center's Top American Research Universities project on measuring Chancellor John V. Lombardi Article continued to page 10 Article continued to page 10
Transcript
Always about OPPORTUNITYCHAMBER MISSIONTo serve the interests of member businesses while providing community leadership to ensure the economic advancement of the Metro South region.
The Metro SouthChamber ofCommerce cordiallyinvites members of thebusiness community,candidates for publicoffice, and state, federal and local elected officials togather on Wednesday,October 12 for the 16th
Annual Legislative andCandidates Reception. The reception will be held at DonahueHall, on the campus of StonehillCollege in North Easton from 5:30-7:30 p.m. The reception is sponsored by Stonehill College.
The reception is a casual eventat which businessleaders, electedofficials, and candidates for public office canrenew face-to-face contacts anddiscuss issues of importance tothem and the business communitywhile enjoying a complimentarybar and hors d’oeuvres.
Legislative actions at municipal offices, on Beacon Hilland in Washington are having fargreater impact on Metro South
Shake hands with state and local officialsat the legislative reception.
area businesses than ever before.As a result, there is a greater needfor our business community tospeak out and be heard on regulations affecting commerceand industry.
As a member of the MetroSouth Chamber, your organizationhas a vested interest in helpingfoster stronger relationships withlocal officials. The LegislativeReception is an excellent and cost-effective way for you, yourkey staff, and colleagues to initiateor renew face-to-face contacts atthe state, federal and local level.We encourage your firm to participate and support the unified voice of the Metro South
Chamber ofCommerce.Together, we can
ensure that government understands and supports theneeds and concerns of the business community in our region.
Register by calling 508.586.0500 ext. 221. This event is$5 for members and $10 for non-members. Pre-registration is necessary.
See related article on page 4
Rise, Shine &Network
92nd Annual Meeting & Business-to-Business ExpoWednesday, November 16, 2005 from 10:30 a.m.-3:30 p.m.
The Annual Meeting andBusiness-to-Business Expo is soonapproaching. Mark your calendersfor this special event! Join otherbusiness people and communityleaders and attend the annualmeeting to celebrate businessesworking together for the future ofthe Metro South Region.
At the Expo explore the products and services of value toyour business and profitable business contacts with over four
hundred attendees. Be sure toschedule time either before ofafter the annual meeting to participate in the Business-to-Business Expo.
This years key note speaker isStephen Deschenes, Executive
The nextGood MorningMetro South ison Thursday,October 20 from7:30-9:00 am at theRadisson Hoteland ConferenceCenter located at195 Westgate
Drive, Brockton.John V. Lombardi of the
University of MassachusettsAmherst will be the keynotespeaker. John V. Lombardi isChancellor and Professor ofHistory at the University ofMassachusetts Amherst. He alsoserves as co-editor of The Center'sTop American ResearchUniversities project on measuring
Chancellor John V. Lombardi
Article continued to page 10
Article continued to page 10
Octobertemplate 2005 10/3/05 4:47 PM Page 1
2 ACTION Report October 2005 www.metrosouthchamber.com
The Metro South Business Assistance Center (BAC), a partnershipof over twenty organizations, is a high-tech, one-stop businessresource center that offers counseling, technical assistance, andfinancing to potential, existing and expanding businesses.
FREE services offered • Business Related Software • Access to Computers & Online Resources• Comprehensive Reference Library • Informational & Instructional Videos• Professional Counseling (by appt.) • Workshops & Seminars (fees may apply)
Need help starting your business?Searching for money to start your business?
The Metro South Business Assistance Center can help!
Research, Consultation, Education, and AdvocacyPREMIER SPONSOR
P
The next Ambassador meeting will meet on October 5th
from 8:00 - 9:00 am at the MetroSouth Chamber of Commerce.
The Ambassador Team meetson a monthly basis to serve fellowmembers by providing information, resources, member-to-member support,increasing awareness and promoting active participation inChamber programs and services. Presently, there are over
Give ‘em two Thumbs Up!The Ambassador Team Produces Results...
Ronald Lombardi of New England Sinai Hospital andChamber Ambassador Marilyn Jackson of Old Colony
Hospice networking at the September GMMS breakfast.
Business Development
Exposure
Legis la t ive Representat ion
Opportunity
Networking
Group Discounts
Where Success ful People
Belong !To become a member, call
508-586-0500 x 225 or 229
twenty business professionals onthe Ambassador Team.
To become an Ambassador,please contact the Chamber at508.586.0500 ext. 221
Octobertemplate 2005 10/3/05 4:47 PM Page 2
www.metrosouthchamber.com ACTION Report October 2005 3
OCTOBER Calendar
5 Ambassador Meeting 8:00 am
6 Business After Hours 5:30 pmFuller Craft Museum, 455 Oak Street, Brockton
10 Columbus Day - Chamber Office Closed
12 Legislative Reception 5:30 pmStonehill College - Donahue Hall, 320 Washington Street, North Easton
20 Good Morning Metro South 7:30 amRadisson Hotel and Conference Center, 195 Westgate Drive, Brockton
16 Business to Business EXPO 10:30 amMassasoit Conference Center, 770 Crescent Street, Brockton
Save the date
December7 Ambassador Meeting 8:00 am
9 Government Affairs 7:45 am
13 Executive Committee 4:00 pm
15 Good Morning Metro South 7:30 amRadisson Hotel and Conference Center, 195 Westgate Drive, Brockton
21 Board Meeting 12:00/Noon
BOARD OF DIRECTORS
OFFICERS
Chair of the BoardStephen HallNational Grid
President and CEOChristopher CooneyMetro South Chamber of Commerce
Chair-ElectReinald G. Ledoux, Jr.Brockton Area Transit Authority
TreasurerGary OmanGary R. Oman, P.C.
Vice Chair Community AffairsChristine KaravitesProteas Customized Consulting
Vice Chair Economic DevelopmentRobert KenworthyBank of America
Vice Chair Government AffairsH. Scott SanbornSovereign Bank
Vice Chair Membership DevelopmentDaniel TroutThe Community Bank
Immediate Past ChairJames BlakeHarborOne Credit Union
CHAMBER STAFF
508-586-0500 Front Desk x 221
Kerrie BlakeProgram Director x 231
Christopher CooneyPresident and CEO x 223
Sarah DeBettencourtCommunications Coordinator x 222
John DudleySales and Public Relations x 225
Frank GilloolyMembership Sales x 229
Ann MarreseController x 230
ACTION Report(USPS-410630) is published monthly except for combinedJuly/August for $5.00 per year by the Metro South Chamber ofCommerce, Sixty School Street, Brockton, MA 02301-4087.Periodical Postage Paid at Brockton, MA. POSTMASTER: Send address changes to Action Report, Sixty School Street, Brockton, MA 02301-4087
The Metro South Chamber of Commerce is solely responsiblefor the editorial content of this publication.
The Chamber wishes to assure our members of our intentionto provide physically challenged participants equal access toall programs. If you or your employees have special needsin this area, please let us know by calling the Chamber at508-586-0500 at least 48 hours in advance.
Metro South Chamber of Commerce Sixty School Street, Brockton, MA 02301-4087 tel: 508 586-0500/fax: 508 587-1340 [email protected] www.metrosouthchamber.com
CHAMBER MISSION: To serve the interestsof member businesses while providing communityleadership to ensure the economic advancementof the Metro South region.
ACCREDITEDCHAMBER OF COMMERCE
Networking at Events is one of the most effective ways to grow your business!
Photography by Eagle Photography Website Design by www.mc-internet.com
DIRECTORS
James Burns - Shaw’s Supermarkets
Pasquale Ciaramella - Old Colony Planning Council
Rick Colon - Verizon
Jack Conway -Jack Conway & Company, Inc.
John Costa - B C Tent & Awning Company
Jeffrey Dukess - Frenette & Dukess, PC
Linda Faria Braun - Adult Learning Center
Beth Gleim -
Radisson Hotel & Conference Center
John Hopkins - Brockton Plastics, Inc.
Susan Joss -
Brockton Neighborhood Health Center
Kelly Carney Kelly - Raynham Taunton Greyhound Park
Stephen McDuffy - Holmes-McDuffy Florists
Dana Mohler-Faria - Bridgewater State College
Gerard Nadeau - Rockland Trust Company
David Orloff - Sharkansky & Co., LLP, CPA’s
Andrea Papadopoulos - Arista Associates, Inc.
Carmel Shields - Shields Health Care Group, Inc.
Larry Siskind -
Siskind and Siskind Attorneys at Law
John Vlaco - Brophy & Phillips Co., Inc.
Charles Wall - Massasoit Community College
Photo and print production by Mark Mahoney, The Enterprise
Octobertemplate 2005 10/3/05 4:47 PM Page 3
4 ACTION Report October 2005 www.metrosouthchamber.com
GOODNewsHere is What a Standing Ovation Looks Like on Paper!
Greg Nanigian andAssociates, Inc. (GNA) has beenapproved as a training providerfor the Massachusetts WorkforceTraining Fund Express Program.This means that employers mayreceive training from GNA andpotentially receive 50% of it paidfor by the MWTF. The WorkforceTraining Fund Express is a program designed for smallemployers to quickly and easilyprovide training for employees.The mission of the WorkforceTraining Fund Express is to provide businesses with theresources to invest in theMassachusetts workforce andimprove employee skills, and tomaintain the economic strengthand viability of theCommonwealth’s businesses. Allof these programs provide adynamic, ongoing learning experience comprised of mutualsupport and personal coaching.The programs provide a safe environment in which to buildskills, ask “real world” questions,and face the toughest sales andsales management problemsthrough ongoing reinforcementtraining.
The OldColony YMCAwill hold its118th AnnualMeeting onWednesday,November 9 at
the Stonehill College MartinInstitute, 320 Washington Street,Easton, MA. The meeting, whichwill include lunch, will be heldfrom noon to 2 pm. The programwill feature guest speaker EdwardJ. Loughran, Executive Director ofthe Council of JuvenileCorrectional Administrators, anorganization representing theCEOs of state juvenile correctionalagencies. Tickets are $25 per person or $200 for a table of eight.For more information please
contact Antoinette S. Lautieri, VicePresident of Marketing & MediaRelations at 508-897-1263 or [email protected].
BrocktonHospitalannounced thatit has beenawarded a$75,000 grantfrom HarvardPilgrim HealthCare (HPHC),
which will greatly improve cardiaccare for local patients. The grantwill fund the development of aninnovative electronic patient dataregistry that will offer local physicians the ability to developindividualized outpatient cardiaccare plans to reduce cardiac riskand related health care costs. Theproject will be based on a modelused for diabetes management,which HPHC helped fund througha grant awarded to BrocktonHospital in 2002. “Charlie Bakerand the entire team at HarvardPilgrim Health Care have done atremendous job of thinking about,and investing in, ways to improvehealth care both today and in thefuture,” said Norman B. Goodman,Brockton Hospital President.“Programs like this, which maximize the use of technology toraise the bar on quality whilereducing the cost of health care, arerapidly moving medicine in theright direction.”
Caritas Good SamaritanMedical Center continues its community health education lecture series in October with thefollowing presentation “How WorkCan Affect Your Health” withinstructor Robert Naparstek, MD,Medical Director, Caritas GoodSamaritan Occupational HealthServices. The presentation will beheld at the J. Joseph MoakleyConference Center at Caritas GoodSamaritan Medical Center, 235
North Pearl St., Brockton from 6:30-8:30 p.m. on Tuesday, Oct. 18,2005. To pre-register please call 508-427-3547.
By demonstrating compliancewith the Joint Commission on
Accreditation ofHealthcareOrganization’snational standards for
health care quality and safety,Brockton Neighborhood HealthCenter has earned the JointCommission’s Gold Seal ofApproval ™.“We sought accreditation for our organizationbecause we want to demonstrateour commitment to patient safetyand quality care,” says Susan Joss,Executive Director. “We viewobtaining Joint Commissionaccreditation as another steptoward achieving excellence in theGreater Brockton healthcare community.” “Joint Commissionaccreditation sets BrocktonNeighborhood Health Centerapart,” says Michael Kulczycki,Executive Director of theAmbulatory Care AccreditationProgram of the Joint Commission.“Organizations awarded this GoldSeal of Approval™ dedicate themselves to continuous operational improvement.” Theaward of accreditation is for athree-year period ending 2008. For
further information contact SusanJoss, Executive Director at508.894.3203.
TheSCOREChairmanJohnBrooks presentedto the
Counselorsat the
August 31, 2005 monthly meetingAllison Nuovo, a client in 2003who has been successful in herbusiness venture, The TownCalendar. Nuovo met with JohnBrooks, Abe Gamzon and MikeFortunato, SCORE Counselors, topresent her idea as a valid business venture. After a follow-up session with JohnBrooks , Allison set in motion heridea which with hard work anddedication to succeeding, hasdeveloped a successful business.The Town Calendar now has fiveSoutheastern Massachusetts townsthat are circulating their town calendars, portraying daily eventseach month of the year as anadjunct to each day of the month.
TheChildren’sMuseum inEaston presentsLive in Concert,
a new and unique experience formusicians and vocalists in grades6-12. Various instruments, leadand back-up vocals are needed forthese performance ensembles.
Good News continued to page 9
John Brooks, Allison Nuovo andArt Whish
Octobertemplate 2005 10/3/05 4:47 PM Page 4
www.metrosouthchamber.com ACTION Report October 2005 5m
BSC Science Center Boon for Region
TheMassachusetts StateSenate and Houseof Representativeslast spring madegood on their prom-ise to place new
emphasis on public higher educa-tion by restoring $41 million of sys-tem-wide funding. This infusion ofresources has already begun pay-ing dividends in the form of small-er class sizes, additional courseofferings, new faculty hiring andthe stabilization of student charges.
This past summer, GovernorRomney added to the emerginggroundswell of support for publichigher education by recommend-ing $400 million of the state’s budget surplus be directed towardsneeded capital improvements atour institutions.
As leaders on Beacon Hill consider this historic bill, it isimportant that the citizens ofSoutheastern Massachusetts graspall that would be gained locally byits passage. Included in the proposal is $91.5 million for projects in the region, $60 millionof which has been earmarked for anew integrated science facility atBridgewater State College.
When BSC’s Conant ScienceCenter opened in 1964, it wasdesigned for a campus of 800 full-time students. In contrast, thenew facility would serve a campuscommunity of nearly 10,000 and beequipped with state-of-the-art laboratories and technology.Students and faculty would haveaccess to experiences and researchtools on par with their peers at anyinstitution anywhere.
This building’s constructionwould fundamentally change theway we study science and, equallyimportant, impact our region.While all at Bridgewater StateCollege are committed toimproving the quality and
expanding the scope of the student experience, the complementarymission is to harness the energythat arises naturally from this
pursuit and channel it back into thepublic we serve.
For too long, SoutheasternMassachusetts has lacked the critical foothold it needs for scientific advancement and discovery. As a result, our urban centers – Fall River, New Bedford,Brockton, Taunton and Attleboro –have struggled to attract high-techindustries and transition to the neweconomy.
Employment and incomegrowth throughout Plymouth andBristol counties have lagged behindthe rest of the state and, increasingly,those who represent the best andbrightest of the next generation areleaving the region and commonwealth at an alarming rate.
Equally disturbing is the dwindling supply of new K-12 science teachers as their demandacross the region and state continuesto rise. Add to this a recent report bythe National Center for EducationInformation which predicts that 40percent of all teachers working todaywill retire within five years and thechallenge before us becomes evenmore daunting.
Building an appetite for sciencebegins at an early age. Teachers inprimary and secondary schools havethe power to engender this apprecia-tion, but will only do so if their ownexperiences have been rewarding,enriching and stimulating.
Construction of a new sciencefacility at Bridgewater State Collegewould be the most ambitious building project undertaken by astate college in Massachusetts. Thatstate leaders have proposed such aninvestment in SoutheasternMassachusetts is an indication thatthe region is poised to take hugeleaps forward.
At a time of clamor for moreattention to science education, and amoment in which innovation andthe generation of knowledge havenever been more inextricably linkedto the state’s competitive edge,Southeastern Massachusetts has theopportunity to do what it has sorarely done over the past century – lead our state into thefuture.
By Dana Mohler-Faria
The nextHuman ResourceManagementCouncil (HRMC) meeting will takeplace onThursday,November 3 atthe RadissonHotel and
Conference Center in Brockton. The featured speaker is Peter
Moser, an attorney with Robinsonand Cole, LLC and expert on laborand employment law. Mr. Moserrepresents management-side clientsin a variety of labor and employment matters. He is activelyinvolved in the Labor andEmployment Section of the
H.R.M.C.Calender!Human Resource Management Council
Massachusetts Bar Association,most recently serving as co-chair ofthe Employee Rights andResponsibilities Committee for the2001-2002 session and he alsoserves as an adjunct professor atBoston College.
Topics will include the new federal and state wage and hour regulations, non-competition agreements, the new draft regulations under USERRA, andthe changes at MCAD.
Join us for this special seminarthat will help equip you to meetnew challenges facing HR professionals. Pre-register by calling 508.586.0500 ext. 231. Thecost is $17 for members and $27 for non- members.
Do You Have an HR Question?Try the Human Resource Hotline
Sponsored by:
Does your business have Human Resource questions?Do you know where to turn for the answers?
The Metro South Chamber of Commerce has developed a hotline for your business to receive professional advice from experts in the Human Resourcesfield.
Simply e-mail your questions to the HR hotline [email protected] or log onto www.metrosouthchamber.com. For more information contact Kerrie Blake at 508.586.0500 ext. 231.
The Small Business AdministrationJoin the SBA for a workshop designed to highlight the various SBA
programs and services that are available to prospective or current entrepreneurs who need assistance in starting or expanding their businesses. General information will be provided on the following:
* SCORE * Small Business Development Centers * Business Information Center * SBA 7(a) Loan Guaranty Program * 8(a) Business Development * HUBZones * Small Disadvantaged Business * Government Contracting Opportunities The workshop will be held at CareerWorks, 34 School Street, Brockton
from 2 - 3:30 pm on Wednesday, October 19, 2005. Contact CareerWorks at508.513.3400 for further workshop information.
Peter Moser
Sponsored by: BlueCross/BlueShield
Octobertemplate 2005 10/3/05 4:47 PM Page 5
6 ACTION Report October 2005 www.metrosouthchamber.com
Business-to-Business ExpoNovember 16, 2005Massasoit Conference Center, Route 27, Brockton
As part of the 92nd AnnualMeeting, the Metro SouthChamber of Commerce will host aBusiness-to-Business Expo onWednesday, November 16, from10:30 am - 3:30 pm, at theMassasoit Conference Center inBrockton. The Business-to-Business Expo is agreat opportunity to reach overfour hundred business people throughout the Metro Southregion. Designed to be a personaltable top expo, presenters will beprovided with meaningful opportunities to promote theircompany to prospect afterprospect. It is the right place, theright time, and the right audience.
The cost of a booth is $309.Call before October 14 and receivethe discounted price of $259.
In previous years, the Chamber’sresponse to this opportunity hasbeen very strong. Since space islimited, registrations are on a firstcome, first served basis. To reserveyour booth space, call Kerrie Blake, Program Director, at 508.586.0500 ext. 231.
Anne Klim from Hilliards House of Candy, Easton
There is No “I” in TEAM
There are many valid reasonspeople form partnerships whenthey go into business: a pooling ofmoney, different areas of expertise,and family ties are just three.Often partners are very goodfriends. Regardless of the reasonsand relationships,too often they doNOT prepare adetailed “partnershipagreement”. Theimportance ofhaving such anagreement cannotbe over stated.
“We are such good friends thatthere will never be any problemsbetween us.” Or, “he’s my brother(or sister, cousin or uncle) and weget along just fine and never havearguments. This is heard of oftenat SCORE, but nothing stays thesame forever. Circumstanceschange. People change. Supposeone of your partners gets sick andcan’t work any longer, or dies?Who gets his half of the business -the remaining partner, the spouseand/or the children, or is it out upfor sale? Or suppose one of thepartners wants to retire and sellthe business and the other doesn’t?
And too, let’s not over look thefact that as years go by the partners may have more and morediffering views as to how the business should run so they finallydecide to come to a parting ofways.
A simple welldeveloped partnership agreement canavoid all sorts offuture legal entanglementsand costs. SCOREcounselors are
alert on these, and many other,potential problems faced by businesses. Counseling is free.Please call the Metro SouthChamber of Commerce at508.587.2673 for an appointment.
Story Provided by: SCORE
Candidates Confirm for Chamber ReceptionLegislative Reception, Wednesday, October 12 - Stonehill College, Donahue Hall
Representative Christine Canavan Senator Robert Creedon Representative Geraldine Creedon Senator Michael Morrissey Representative Kathleen Teahan
Additional Confirmed State and Local Official:
Timothy Cruz, Plymouth County District AttorneyShirley Auston, Holbrook Town ClerkJanice Beyer, Candidate for School Committee Ward 3Robert Sullivan, Candidate for Councillor at LargeJames Harrington, City Council President & Candidate for MayorDennis Eaniri, Candidate for Councillor Ward 3Michael Brady, Candidate for Councillor Ward 2David Bazarian, Candidate for Councillor Ward 1Dr. Sam Kelley, Candidate for Lieutenant GovernorChief J. Michael Sammon, Rockland Fire Department
What About Partnership?
Book for Business 2006Membership Directory & Guide
Remaining Ad space is limited. Reserve your ad space today!
Call Sarah at 508.586.0500 ext. 222 for ad rates and availability.
An affordable way to advertise all year!
Octobertemplate 2005 10/3/05 4:47 PM Page 6
www.metrosouthchamber.com ACTION Report October 2005 7m
Ambassador Team/MembershipThe Ambassador Team meets on a monthly basis to
serve fellow members by providing information,resources, and member-to-member support, increasingawareness and promoting active participation in Chamber programs and services. Presently, there are over twenty business professionals on the Ambassador Team.
Government Affairs CommitteeGovernment affects your life every day.
Legislative actions at municipal offices, on Beacon Hill,and in Washington D.C. affect your organization’s con-tinued ability to prosper. With widespread concernover the status of the national economy, now morethan ever is the time to speak out and be heard ontaxes, regulations, and other issues that affect your bot-tom line. The Government Affairs Committee meetsevery month to discuss issues of concern to MetroSouth businesses.
Human Resource Management CouncilThe Human Resource Management Council
(HRMC) supports and provides continuing educationand consulting to professionals in the ever-changingworld of human resources. Regardless of the size ofyour business, human resource issues directly affectyou, and the resources of the Council can be your linkto vital information.
The Chamber provides manyopportunities
to expand your business contacts.
For a complete list of all Chamber
committees, please visit
www.metrosouthchamber.com
or call 508-586-0500
x221.
Opportunities for Customers & Contacts
GOVERNMENTAffairs
The Metro South Chamber ofCommerce Government Affairscommittee recently met to reviewthe work of the committee this pastyear. Chairman Scott Sanborn ofSovereign Bank presented the fol-lowing list of activities they hadaccomplished for the year. The fullChamber Board is scheduled toestablish an updated list of prioritiesat a retreat in October.• Advocated for the Reuse of theNaval Air Base – The Chamber tooka position and lobbied to adopt thenew LMR re-use plan for the former South Weymouth Naval AirStation. The Metro South Chamberof Commerce has alsorecommended that the communitiesof Abington, Rockland andWeymouth pursue theimplementation of the proposed
Naval Air Base Reuse Plan for thepurpose of providing additionalhousing and commercial development.• Hosted Senate TransportationChair – State Senator StevenBaddour, Chairman of the SenateTransportation Committee visitedthe City of Brockton in March at therequest of the Metro SouthChamber of Commerce. TheSenator was accompanied bySenator Robert Creedon along withcity and business leaders on a tourof transit related development projects underway within the city.The meeting and tour was designedto highlight some great examples ofpublic transportation investmentand the significant private investment that has resulted.• Hosted Monthly GovernmentAffairs Meetings – The Chamberconvened monthly meetings wherechamber and legislative leaderswere able to discuss issues of concern to the local business community. Guest speakers haveincluded Charlie Hickey, TheEnterprise, Mark Roosevelt, MassBusiness Alliance for Education,Paul O’Brien, Co-Chair for EarlyEducation for All Campaign,
Government & Legislative Division Accomplishments
Nine Chambers to CombineNetworking
On Wednesday, November 2,2005 the nine SoutheasternMassachusetts area Chambers ofCommerce will host a RegionalBusiness After Hours from 5:00-7:00 p.m. at Benjamin'sRestaurant, Taunton.
Meet business people fromthe Attleboro, Cranberry County,Metro South, New Bedford, FallRiver, North Attleboro, Tri-Town,Plymouth and Taunton Chambersof Commerce.
Last years networking eventbrought together a crowd of nearly 300 business professionalsand entrepreneurs. This is a great
opportunity to meet membersfrom surrounding chambers.
To register for this event pleasecall the Chamber at 508.586.0500ext. 221. The event is free for members and $10 for non-members. Come and enjoyhor d’oeuvres, raffle, cash bar andmost importantly a lot of NETWORKING! Don’t forget your business cards.
Benjamin’s is located at 698Bay Street, Taunton, MA. for directions visit their website at www.benjaminsrestaurant.com.
Sponsored by:
Gregory Spier, Mass Home BuildersAssociation, Robert Creedon, StateSenator, Beverly Miyares, MassTeachers Association, MikeGoodman, UMass DonahueInstitute and Michael Widmer, MassTaxpayers Foundation. Topics inthe last year have included education, economicdevelopment, workforce development, health care, housing,property taxes, and the state budget. • Advocated for Market RateHousing – The Chamber continuesto support efforts to expand marketrate housing in the Metro SouthArea. New developments in theBrockton area include: SkyviewVillage, an over 55 gated community which will consist of 60homes, SoCo Lofts are affordableloft style condominiums and thelandmark Brockton Times Buildingoffers 16 one bedroom condos.• Government Affairs Articles – TheChamber published numerousupdates and legislative positionstatements in the monthly ActionReport newsletter and in the weekly Chamber eUpdate broadcast emails covering such topics as unemployment insurancereform, the state budget, health carereform and other business issues.• Legislative Breakfast – TheChamber hosted its annualLegislative Breakfast in May withSenate President Salvatore DiMasias guest speaker. The breakfast witha crowd of over 350, encourageddialogue between the many legislators in attendance and chamber members.• Legislative Reception – TheChamber conducted its annualLegislative Reception at StonehillCollege in October, 2004. Attendeesincluded area legislators, local officials, and candidates forstatewide office. The reception provided members with the opportunity to meet their electedofficials and discuss local businessissues.
Regional Business After Hours - November 2, 2005
Octobertemplate 2005 10/3/05 4:47 PM Page 7
The Metro South Chamber ofCommerce will again be utilizingthe enthusiasm of the college’smarketing students to assist theChamber in accomplishing itsobjectives. A team of seven students currently enrolled inPrinciples of Marketing at BSC,led by esteemed Professor SylviaKeyes, will be providing supportto the Chamber’s membership recruitment efforts this fall.
8 ACTION Report October 2005 www.metrosouthchamber.com
To Join the Chamber Contact John Dudley or Frank Gillooly at508.586.0500 ext. 225 or 229
BSC - Marketing Membership
Back row, left to right: Matt Graupen, Gerard Bergeron,Shawn O’Brien, and Ben Pimental
Front row, left to right: Marlyn Lopez, Adan Smith andAndrea Gagne
Meet Your Next New Client
Brett Peroni of JK Olivieri Insurance Agency andBay Srisuwanporn of Downey Plumbing and Heating
Peter Dutcher of Edward Jones Investments andMichael Connor of Thrive On Change
Over 75 people attended the recent Business After Hours held atCaritas Good Samaritan Medical Center. This is a great opportunity tomeet business people from throughout the region. You may even meetyour next new client at the Business After Hours scheduled for October 6at the Fuller Craft Museum. Call the Chamber at 508-586-0500 ext. 221.
See related article on page 2
Your Networking Source
Fuller Craft Museum located at 455 Oak Street, Brockton
Join us for food and fun whilemeeting and greeting fellow business professionals. On Thursday,October 6, 2005 from 5:30 - 7:30 pm,Fuller Craft Museum located at 455Oak Street in Brockton will host thenext Business After Hours.
Let the art touch you at Fuller
Craft Museum. Craft reflects theinspired ideas of artists who workprimarily with their hands in materials that are tactile and familiar. Fuller Craft offers a collec-tion, exhibitions, demonstrations,workshops and special events whereyou can literally touch the materialsand objects.
This is a great way to makebusiness contacts in a casual setting. Exposure for your businessis your competitive edge, so bringplenty of business cards. The eventis $5 for members and $10 for non- members. To register for thisevent, please call 508.586.0500 ext 221.
Brockton Among the Bestwww.brocktonspromise.org
The Mayor’s Office and theAlliance for Youth are pleased toannounce that the City ofBrockton is a winner of a first-ever national competition toidentify “100 Best Communitiesfor Young People”. The winning communities – ranging fromsmall towns to urban neighborhoods across America – are being celebrated for their commitmentto provide healthy, safe and caring environments for youngpeople.
Brockton is receiving the 100Best honor, in part, because of the
community’s strong educationalresources and collaborative programs on behalf of childrenand youth. Young people inBrockton benefit from programssuch as: The Brockton After Darkprogram, offering several different activities each weeknight during the summerfrom 6:00 – 10:00pm at sevenstrategic locations across the city.Teens participate in basketball,performing arts, open swim, tennis, soccer, volleyball and anopen mike night at no cost. TheBrockton community also offerssupport to families in needthrough the Family Life Center atthe Old Colony YMCA, providingpermanent supportive housing toformerly homeless families withchildren.
A complete list of winnerscan be found at www.americaspromise.org. Formore information and to viewthe complete story please visitwww.brocktonspromise.org.
RENEWINGMembersThank You !
Accounting Office of Daniel KaplanAilano School of CosmetologyAlcoa Fastening SystemsBank of AmericaBay CopyBrockton Area Multi-Services, IncBrockton Christian SchoolCATAX, Inc./Christos LiapopoulosCDIJ EnterprisesCRTR Inc.Denise Robichaud Interior DesignEmmanuel House ResidenceFarley Funeral Home, Inc.George’s Service StationGowell Candy Shop, Inc.Heidi Churchill Real EstateISI New EnglandJ.K. Olivieri Insurance Agency, Inc.John T. Veale, D.M.D
Labor ReadyLaw Office of Donald WilliamsMerrill LynchMilton Morris Real EstateP.K. Beauty SupplyP.M.P Association, LLCPayton ConstructionPlymouth County Registry of DeedsRick’s Custon FabricationSalesGroupSovereign BankSt. Joseph Manor Health Care, Inc.Stonehouse Gardens Norwell
Greenhouse, IncStoughton Pumping ServiceThe Charity Guild, Inc.The Charlie Horse RestaurantThe Crazy Chef ’s CaterersTrufant Real Estate, Inc.
Octobertemplate 2005 10/3/05 4:47 PM Page 8
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Music styles covered will rangefrom rock/alternative, country, popand blues. Whether you readmusic or play by ear, you can jam!Interacting with other musicianscan be very rewarding. You’ll gethands-on experience. Learn whatit takes to make it in the musicindustry. Please contact theChildren’s Museum in Easton at508.230.3789 for further information.
The ProfessionalDevelopment Center (PDC) atMassasoit Community Collegepresents an exciting new MassasoitMotivations Breakfast, ImproveYour Bottom Line by ManagingYour Risk on November 8, from7:45 to 9:00 am and the cost is only$15! They are offering follow-uptraining for those who are interested! The topics are “RiskManagement and How to Saveyour Company Money”(December 8, 9 am-3:30 pm), and“The Simple Hands-On Approachto Forklift Safety Training”(January 10, 9 am-12 pm). You donot have to attend the breakfast totake part in the training and viceversa. Training will be held at theMassasoit Conference Center inBrockton. For more informationplease call 508-588-9100 x2013.
Go Shoppingand get discountsat participatingstores! Gifts ofthe SeasonCharity Eventwill be held on
November 13, 2005 from 6:30 -9:30 pm at the Westgate Mall,Brockton. Tickets are availablethrough the United Way ofGreater Plymouth County. Pleasecontact Sue at 508.583.6306 for ashopping pass.
The D.W. Field ParkAssociation is proud to announcethe second annual Towerfest. Afamily fun day that’s free andlocated at D.W. Field Park on OakStreet in Brockton! Beginning at
11:00 am andgoing until 4:00pm on Saturday,October 8, 2005the eventincludes a visitby Mix 98.5 FM
Radio with free ice cream, theBalloon Man, free pony rides, face painting, the Cosmo Legion band,crafts, snacks and a Raptor Show.For more information please callAnne at 508.584.6919.
BrocktonVisiting NurseAssociation wasrecently recognized byMassPRO, the quality
improvement organization forMassachusetts, at its statewide conference celebrating the achievements made by homehealth agencies. The BrocktonVisiting Nurse Association receivedan award for achieving significantimprovement for care to patientswith surgical wounds. “All of theagencies that volunteered to participate in this project clearlyshowed their commitment toimproving the quality of care delivered to their patients,” saidHelen M. Magliozzi, RN, BSN, andTeam Leader. The Brockton VisitingNurse Association has a woundteam made up of nurses who havereceived special education on thecare of wounds to patients in thehome care setting. Under thesupervision of Kathie Aubert, thewound team members include:Sylvia Averill R.N., Marcia BrittonR.N., Louise Bombardieri R.N.,Janet Clark R.N., John DednahR.N., Dana Diorio R.N., MarcyHunt-Liberty R.N., DianeLonergan R.N., Betsy MerriamR.N. and Laurie Zarella R.N.Betsy Merriam, Marcia Britton andLaurie Zarella have receivedWound Care Certification by theNational Alliance of Wound Care.The Brockton VNA remains one ofthe largest, freestanding VNA’s inCommonwealth, providing nursing, rehabilitation therapy,social work and home health aideservices.
Looking For A Job-Made Simple
On Thursday, October 6,2005, Career Works, the BrocktonArea One-Stop Career Center,will participate in the 3rd Annual‘Jobs First’ Day that was initiatedby Governor Mitt Romney in2003. Jobs First Day is an annualstatewide job fair held at the 32One-Stop Career centers acrossthe Commonwealth to showcasethe importance of the CareerCenter system, which connectsworkers and employers. Lastyear, Jobs First Dayconnected thou-sands of job seek-ers with big andsmall employerslooking to hirequalified workersfor all types ofjobs. Career Workswill be marking this occasion byhosting employer informationsessions as well as a targeted jobfair geared to the financial andbanking industry from 9:30 am –1:00 pm.
The topics of the informa-tion sessions will be “Increasingyour knowledge and understand-ing of OSHA” which will providecurrent news on OSHA require-ments and laws and “Coming ofAge: Considerations for aMaturing Workforce in the NewMillennium” will examine thebenefits the mature worker
brings to the workplace and suc-cessful practices that attract andretain these valuable employees.
In addition to these specialevents, CareerWorks offers unem-ployed individuals a wide rangeof search and assistance through-out the year. Job seekers can posttheir resume online, receive careerassessment and training informa-tion, unemployment insuranceinformation, and use the Internetin their job search and more.
Employers can takeadvantage of cus-tomized services thatinclude being able topost a job vacancyonline, recruitingand screening quali-fied workers, andaccess to labor mar-
ket information.‘Jobs First’ Day is open to the
public. For event information,call CareerWorks at 508-513-3476.
As a One-Stop Career Center,CareerWorks in collaboration withthe Brockton Area WorkforceInvestment Board offers a placefor employers and people seekingemployment to connect in a cus-tomer-friendly, customer drivenenvironment. CareerWorksapplies creative and innovativeapproaches to meet the growingand changing needs of our mem-bers.
Good News continued from 4 A Celebration of a Man and His Time:
The Brockton Historical Society
presents the Historic Citizen Award to
Mayor John T . Yunits, Jr.
Saturday October 12, 2005
6:30 Cocktails • 7:30 Dinner
Shaw’s Conference Center
One Feinberg Way, Brockton
Call 508.588.5034
for further information
Ten Years of Extraordinary Service!
Article provided by: CareerWorks
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10 ACTION Report October 2005 www.metrosouthchamber.com
Lean Concepts: Change in Managementand Hourly WorkforceStory Provided by: MassMEP
Many companies are accelerating their productivitygrowth by implementing Leanconcepts as a way to streamline
their businesses and the ability tocompete. Since Lean, by definition,means CHANGE and requires achange in culture, training in Leanconcepts is required for both management and the hourly workforce in order to produce aneffect on a continuing basis.
Resistance to change, at least inmanufacturing, is ingrained.Manufacturing has been taughtthrough the years to do things in arepetitive fashion in order toachieve uniformity of quality anduniformity of product. This is agood philosophy if there is no competition. However, in today'sglobal economy the competition isfierce. In order to remain competitive, if not viable, a company must embark on a program of continuous improvement. Today, Lean manufacturing concepts and principles are guiding new ways ofthinking about processes andprocess performance. The TimeWise Simulation
TimeWise, Lean 101 is aninteractive workshop that introduces Lean concepts and theLean transformation methodology.This methodology provides a customizable framework for transforming a company into aLean enterprise and prepares theattendees for change.
The TimeWise workshop takesinto consideration both financialand workforce constraints.Participants experience the powerof Lean and the changes and benefits of moving from a
traditional manufacturing processto a Lean manufacturing environment through a simulationworkshop. Attendees learn aboutthe eight wastes in manufacturingand how to apply standardizedwork, workplace organization,visual controls, set-up reduction,batch size reduction, point-of-usestorage, quality at the source,workforce practice, and pull systems to eliminate these wastes.
In addition, TimeWise demonstrates the value of implementing Lean concepts bypreparing net income statementsfor each of the four rounds of simulation. Sales numbers are calculated for each of the threemodels of clocks. Real Success Leads to Value-Add Activities
One of their clients is a manufacturer of a high volumeitem used in over 80% of all vehicles, including automotive, inthe US. Their products are in danger of becoming commodities,and as such, the company is indanger of losing jobs to China.They have responded by trainingall of the almost 300 employees inthe Lean 101 TimeWise Workshop.In parallel with the training, thecompany has undertaken anextensive lean implementationprogram. Among the manyimprovements in metrics, thecompany has freed up over 25%of their existing factory space.
The company plans to use thespace for value-added activities fortheir customers. By moving up thevalue chain, the company willrealize increases in both revenueand profits. But more importantly,the company will insure their longterm viability as an ongoing business, and will not only retainjobs, but will increase the level ofemployment at the plant. GoingLean is a way to succeed andmaintain profits and reduce costs.
For more information aboutTimeWise and MassMEP, pleasecontact Glenn Gertridge at 508-679-0847.
Networking BINGO Big Hit at Breakfast!
Jenna Stephenson of Bridgewater State College andChuck Carey of Family Choice Mortgage
Mike Prior of MassMEP and Maria Andrade ofMcSweeney & Ricci Insurance Agency, Inc.
MEMBERProfile
Address:22 Station Ave., Brockton, MA 02302
Year Established: 1932
Number of Employees: 60
Products or Services: Columbia Electric is a whole saledistributor of lighting and electricalsupplies.
What is unique or special about yourfirm and the products and servicesyou offer? Columbia Electric is a 73 year oldfamily owned business. They areable to offer their customers a morepersonal level of service.
Geoffrey Murphy, President, Columbia Electric Supply, Inc.
The Chamber features a Member Profile
in each issue of the Action Report.
Members are selected randomly from
those in attendance at the Good Morning
Metro South (GMMS) breakfasts.
Columbia Electric Supply, Inc.
What is your market area? Southeastern Massachusetts and Boston
What markets do you serve? Columbia Electric services smalland large contractors, municipal,industrial and healthcare facilities
What is your main business objective concerning your customers and the business community?Columbia Electric Supply’s mainbusiness objective is to providesuperior service to existing, loyalcustomers while continuing togrow and seek out new businessopportunities. Columbia ElectricSupply takes their civic responsibility seriously and contributes back to the local community when ever possible.
List of Awards, honors or specialrecognition your firm has received: Industry Recognition Award forSales and Purchasing Growth 2004
“I met more potential business prospects in one hour than I couldhave all week trying to work the phones from my office.”
-Small Business Owner at September Chamber Breakfast
Octobertemplate 2005 10/3/05 4:47 PM Page 10
www.metrosouthchamber.com ACTION Report October 2005 11m
GRO-N-THINGS, INC.
SERVING AREA BUSINESS SINCE 1975
P.O. Box 1246
Middleboro, MA 02346
508.947.8433 (p)
781.767.2244 (f)
Shelley Tierney
OWNER
university performance. Dr.Lombardi served as dean of inter-national programs and dean of artsand sciences at Indiana University,provost at The John's HopkinsUniversity, and president of theUniversity of Florida. He is a spe-
cialist inLatinAmericawith a spe-cial interestinVenezuelan history, andthe authorof a varietyof booksand articles,one ofwhich is
coauthored with his wife, Cathryn.He received his Ph.D. and MAfrom Columbia University and hisbachelor's degree from PomonaCollege.
In addition LesterP. Schindel, Presidentand CEO of NewEngland SinaiHospital andRehabilitation Center will speak.
Lester P. Schindel became thenew President and CEO of NewEngland Sinai Hospital andRehabilitation Center in July. Mr.Schindel served as the chief execu-tive officer at Merrimack ValleyHospital (formerly Hale Hospital)in Haverhill from 2001 until hisSinai appointment and is creditedwith its successful turn-around.During his 16 years of healthcareexperience in Massachusetts, hehas served as the chief operatingofficer (COO) at MetroWestMedical Center in Natick, MA,
responsible for the daily opera-tions at both Framingham UnionHospital and Leonard MorseHospital (Natick). Prior to thatpost, he was the executive vicepresident of SomervilleHospital/Cambridge HealthAlliance in Somerville, a positionhe also held at United HospitalsMedical Center in Newark, NJ.Schindel began his healthcarecareer with the Daughters ofCharity National Health Systemand over the course of 15 yearsserved as senior vice president atCarney Hospital Boston; execu-tive vice president of ProvidenceHospital, Washington, DC; andsenior vice president of opera-tions for Saint Mary’s Hospital inTroy, NY.
The Good Morning MetroSouth is being sponsored byCareerWorks. Whether you arelooking for a job, making a careerchange, increasing your earningpotential, or seeking a top quality
job applicant,CareerWorks, has the resources youneed to be successful.At CareerWorks they
give job seekers the tools to findthe right job, they list availablejob openings and the skillsrequired, and they work closelywith employers to match prospec-tive employees with available jobopenings.
As always, the GMMS breakfast program is a great networking opportunity. Guestsare encouraged to stay for informal networking immediately following the program. Registerby calling 508.586.0500 ext. 221The cost is $17 for members and$24 for non-members.
GMMS article continued from page 1
Vice President of FidelityInvestments. Fidelity is the largestmutual fund company in theUnited States, the No. 1 provider ofworkplace retirementsavings plans and aleading online brokerage firm.
Mr. Deschenesjoined Fidelity inDecember 2003 in hiscurrent position fromBow Street Capital,which he founded in2001. Prior to that, Mr.Deschenes was thefounding president ofmPower (originally 401kForum) in 1996, wherehe also served as chiefoperating officer from1996 to 2000 and chiefexecutive officer from2000 to 2001. From 1995 to 1996,Mr. Deschenes was senior vicepresident, general manager, andU.S. board member of Gruner &Jahr, the publishing division of
Bertelsmann AG. From 1989 to1995, he was with TimeWarner/Time Inc., most recently asdirector of Sales and Marketing.
From 1985 to 1989, Mr.Deschenes was directorof Special Operationsfor Newsweek, wherehe launched Newsweekon Health andNewsweek on theFamily. Mr. Deschenesbegan his career as anadvertising accountexecutive at Saatchi &Saatchi in 1983.
Mr. Deschenesreceived a bachelor ofarts degree, graduatingMagna Cum Laude,from HarvardUniversity, where hewas a Harvard National
Scholar, varsity athlete, and pub-lisher and writer for the HarvardLampoon.
Contact the Chamber at508.586.0500 ext. 221 to register forthis event.
Annual Meeting article continued from page 1
Stephen Deschenes, Executive Vice President
Fidelity Investments
Lester P. Schindel
Civil War Soldier Given Hand
(Picture to right) National Grid truck allows sculptor toprepare surface for new hand. The old hand was broken
off by a tree branch in the 1960’s.
Joseph Pesce of Rika Smith McNally & Associates carefullycleans the surface of the monument.
Fred Lincoln of The Massachusetts Military HistoricalSociety and Fred White of The National Grid discuss theCivil War Statue at Perkins Park in Downtown Brockton.
Forty years after losing a handto a tree branch, the Civil WarSoldier serving as sentry at PerkinsPark in Downtown Brockton willbe fitted for a new one thanks tothe efforts of The MilitaryHistorical Society, the Metro SouthChamber of Commerce and support from the City of Brockton.
REMINDER: We accept VISA, MasterCard and AMEX for dues and special events!
PREREGISTRATION IS NECESSARY. Individuals registering at the event will be charged a $5.00 late fee. For companies wishing to be billed there is a $3.00 billing charge.Cancellations for all events must be received 24 hours in advance of the event, otherwise the company will be charged regardless of attendance.
October 20Good Morning Metro South7:30 a.m.Radisson Hotel & Conference Center195 Westgate Drive, Brockton
7:30 a.m. Check-In and Networking7:45 a.m. Buffet Breakfast followed by program9:00 a.m. Meeting Adjourns9:00-9:30 a.m. Informal Networking
Please RSVP by September 21 at 508.586.0500 ext. 221$17 for members & $24 for non-members
12 ACTION Report October 2005 www.metrosouthchamber.com
October 12Legislative Reception5:30 - 7:30 p.m.Donahue Hall, Stonehill CollegeNorth Easton, MA
The reception is a casual event at which business leaders,elected officials, and candidates for public office canrenew face-to-face contacts and discuss issues of importance to them and the business community whileenjoying a complimentary bar and hors d’oeurves.
Pre-registration is necessary. Call 508.586.0500 ext 221$5 for members & $10 for non-members
October 6Business After Hours5:30 - 7:30 p.m.Fuller Craft Museum455 Oak Street, Brockton
This is an excellent opportunity to meet potentialclients, customers, and other local business people.
PPlease RSVP by October 5 at 508.586.0500 ext. 221$5 for members & $10 for non-members
NEWInvestors
American Red Cross BloodMs. Cathy Newton180 Rustcraft StreetDedham, MA 02026Phone: 781.461.2290Fax: 781.461.2290
Baypointe Rehabilitation &Skilled Care CenterMr. Robert GradyPhone: 508.580.6800
