OD Diagnosis and Interventions

The OD Model

IAnticipating a need

for change

IIDeveloping Consultant-

Client Relationship

IIIThe Diagnostic

Process

IV Action Plans, Strategies And

Techniques

VSelf-Renewal

Mobilizing andStabilizing

VIContinuous

Improvement Process

The Consulting Wheel

ConsultingSkillsProfile

PersonalSkills

LeadershipSkills

ProjectManagementSkills

InterpersonalSkills

ProblemSolvingSkills

CommunicationSkills

Managerial Consulting Diagnostic Model Basic Planning

PersonnelGeneral Business

Practices

Market Research Finance

Advertising andPromotions

Change Forces

Success of Change

Evaluation ofChange

Advocates of Change

Degree of Change

Time Frame

Impact of Culture

The OD Process Consultant Values

Efficiency - Morale

Consultant RoleProcess - Expert

Data Gathering

Diagnosis

ThePerformance

Gap

Structural

Behavioral

Technical

ChangeProcess

Technique

Desired State

OD Interventions

Team Development – High Performing TeamsIntergroup Development – Cooperation and

Conflict ResolutionSystemwide – High Performing SystemsOrganization Transformation – Strategy

Interventions

LEADERSHIP

Weisbord six-box model (1976)

Purposes

StructureRelationships

Helpful mechanisms

Rewards

Environment

Transformational Factors

External

Environment

Leadership

Individual and Organizational

Performance

Mission and Strategy

Organizational Culture

Transactional factors

Management Practices

Structure

Systems (Policies and Procedures)

Work Unit Climate

Motivation

Individual and Organizational

Performance

Task requirements And Individual Skills/abilities

Individual NeedsAnd Values

Planning Intervention for ChangeReadiness for change

CommitmentPreparing required skillsAllocating sufficient resourcesChanging old habitsManaging the environment

Power and LeadershipClear mission, goals and objectivesParticipative, decentralized and trustInformation systemReward system

Managing Change Process

Disengagement from pastCommunicationInvolvementMultiple leverageFeedbackStabilizing change