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OD Matters

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    Discussion Material

    HRMS

    March 2009

    Corporate Human CapitalTudung Group

    For Internal Use

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    Company Strategic Direction

    Competitors

    MISSION

    STRATEG

    !E RES"#T AREAS AND

    CRITICA# S"CCESS $ACTORS

    !E ACCO"NTA%I#ITIES

    &O% TAS!S

    SHAREHO#DERS

    C'stomer

    O%&ECTI(ES

    Str'ct're

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    T')'ng H'man Capita* $rame+or,

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    Organi-ation Design . !ey Concepts in Design o/ Organi-ation

    Span of control- the range of employees who to report to a managerial position

    Authority- the formally-granted influence of a position to mae decisions! pursue goals and get

    resources to pursue the goals" authority in a managerial role may e#ist only to the e#tent that

    su$ordinates agree to grant this authority or follow the orders from that position

    Responsibility- the duty to carry out an assignment or conduct a certain acti%ity

    Delegation- process of assigning a tas to a su$ordinate along with the commensurate

    responsi$ility and authority to carry out the tas

    Chain of command- the lines of authority in an organi&ation! who reports to whom

    Accountability- responsi$ility for the outcome of the process

    Line authority - the type of authority where managers ha%e formal authority o%er their

    su$ordinates' acti%ities (the su$ordinates are depicted under the manager on a solid line in theorgani&ation chart)" departments directly in%ol%ed in producing ser%ices or products are

    sometimes called line departments

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    Mercer

    Organi-ationa* DesignM* +orter,s alue .hain

    1 2 3

    4

    56

    9

    The (a*'e Chain /rame+or, o/ Michae* 7orter is a mo)e*that he*ps to ana*yse speci/ic acti8ities that can create8a*'e an) competiti8e a)8antage o/ a partic'*ar company

    In:o'n) #ogistics

    Inc*')es ra+ materia*s recei8ing; storing; in8etory contro*;an) transportation sche)'*ing

    Operations

    Inc*')es machining; e

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    H'man Reso'rces= The .7 Management Mo)e*

    Ro*e

    C*ari/ication

    7osition

    E8a*'ation

    O:ecti8e

    Setting

    7er/ormance

    Re8ie+

    Compensation

    7erson De8e*opment

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    Compensation

    Three Management Aspects

    ResourcesInventory ResourcesUtilization

    Resources Development

    O:ecti8e

    Setting

    7er/ormanceRe8ie+

    Ro*e

    C*ari/ication

    7osition

    E8a*'ation

    7erson De8e*opment

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    Compensation

    Three Management Systems

    Position

    valuation

    Performance

    valuation

    Person valuation

    O:ecti8e

    Setting

    7er/ormance

    Re8ie+

    Ro*eC*ari/ication

    7osition

    E8a*'ation

    7erson De8e*opment

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    E@pecte) ro*eE@pecte) ro*e 7ercei8e) ro*e7ercei8e) ro*e Accepte) ro*eAccepte) ro*e

    Allocation of responsibilities

    Role clarification

    Comm'nication Commitment

    Ro*e C*ari/ication B &o: Ana*ysis

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    E@amp*e o/ Responsi:i*ity Mapping

    HUMANRESOURCES

    HR Director Recruitment Manager Etc.

    HR Policies

    Design, develop and review

    HR policies in line with

    strategic planning and labor

    laws, control implementation

    of approved policies.

    Follow-up legal requirements

    and market practices related to

    hiring, suggest new or improved

    policies, supervise

    implementation of approved

    hiring policies.

    tc.

    Hiring

    !et up and control recruitmentneeds assessment s"stems,

    approve recruitment plans,

    design candidate assessment

    tools, participate in selection of

    management positions, control

    emplo"ment contracts.

    #ssess recruitment needs, plan,organi$e and supervise

    recruitment campaigns,

    participate in selection of

    supervisor" positions, develop

    emplo"ment contracts, design

    and supervise orientation and

    relocation programs.

    tc.

    %ompensation

    !uggest %ompensation &i',develop and suggest total

    remuneration structure, control

    implementation and annual

    reviews.

    !uggest %ompensation and(enefits Package for new

    recruits within total

    remuneration structure.

    tc.

    tc. tc. tc. tc.

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    Job Evaluation is the process used to measure the relative jobvalue of positions (not volume of work) within an organisationat

    a point in time.

    Job evaluation focuses on the actual requirements of a positionand not a person, or their performance.

    Jobs are compared in terms of common factors which are

    considered to be key determinants of job worth.

    Supply and demand issues may aect pay but do not aect jobevaluation.

    &o: E8a*'ation . hat is &o: E8a*'ation

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    !hy are positions evaluated" #ositions are evaluated to establish internal relativities and to determine the

    appropriate classi$cation level within the or%ani&ation.

    'his in turn establishes the salary ran%e

    !hen mi%ht job evaluation occur"

    ormal evaluation may occur when

    the requirements of the position have chan%ed, or

    when there have been si%ni$cant chan%es or %rowth in the role, or

    when new roles have been created.

    hat is &o: E8a*'ation conFt

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    hat is Organi-ationa*

    To :e consi)ere) an organi-ation /or thep'rpose o/ position e8a*'ation; a :'siness

    entity nee)s to meet three criteria It m'st=

    1 Inc*')e at *east one primary

    /'nction; s'ch as pro)'ction; ser8ice;

    research; or mar,eting an) sa*es2 Inc*')e at *east t+o s'pporting

    /'nctions; s'ch as in/ormation

    systems; /inance an) B or h'man

    reso'rces; an)

    %e operationa* eno'gh to pro)'ce

    a))e) 8a*'e

    I/ a re8ie+ o/ the str'ct're res'*ts in the )e/inition o/ more than one organi-ation; Mercer

    recommen)s e8a*'ating a position +ithin the most speci/ic organi-ationa* conte@t that the

    position impacts

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    The 8a*'e o/ positions is ca*c'*ate) thro'gh 10 )imensions 'n)er 3 /actors=

    Organi-ationOrgani-ation

    ImpactImpact

    Contri:'tionContri:'tion

    !no+*e)ge!no+*e)ge

    TeamTeam

    %reath%reath

    Comm'nicationComm'nication

    $rame$rame

    Inno8ationInno8ation

    Comp*e@ityComp*e@ity

    Organi-ation si-e is )etermine) :y monetary

    sca*e s'ch as sa*es an) assets; an) n'm:er o/

    emp*oyees

    Assess impact *e8e* a position has on

    organi-ation

    Assess re*ati8e contri:'tion that a position

    ho*)er ma,es in the conte@t o/ Impact

    Assess the nat're o/ the necessary

    comm'nication a:i*ity re

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    SAMPL

    E

    Di8BDept= 5inance 6 7ccounting

    7osition= Sr* 7ccountant

    $actor Dimension Degree 7oints

    Impact

    8rg* Si&e

    1129mpact 2

    .ontri$ution 3

    Comm'nication.ommunication 3

    5rame 2

    Inno8ation9nno%ation 3

    4.omple#ity 2

    !no+*e)ge

    :nowledge 3

    ;eams 2

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    Samp*e Gra)e Str'ct're

    7ositionC*ass

    Gra)eS':.Gra)e

    Career Stream

    Management +rofessional Staff

    = 12 7-eneral Manager

    4 = 11 7-

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    7ositionC*ass

    Gra)eS':.Gra)e

    Career Stream

    Staff

    4 = 40 0 7-eneral Manager*

    4 7-

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    Compensation 7hi*osophy

    O%&ECTI(ES= Ser8es as an o8er8ie+ o/ the maor consi)erations in/*'encing the re+ar)s

    program eg; the companyFs :'siness strategy; :'siness 'nit o:ecti8esBinitiati8es; h'man

    reso'rces imp*ications; etc At a minim'm; the companyFs compensation program m'st

    ena:*e it to attract an) retain peop*e +ith the re

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    P50

    Q2

    Median

    P25

    Q1!o"er #uarti$e%

    P&5Q'U((er #uarti$e%

    1)t #uarti$e

    2nd #uarti$e

    'rd #uarti$e

    *t+ #uarti$e

    hatFs the Range . L'arti*es

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    Gra)e

    %ase

    Sa*ary

    Re) one o8erpai)

    L3

    L

    L2

    L1

    Green one 'n)erpai)

    Re/erence

    Sa*ary

    In)i8i)'a*

    7osition

    Sa*ary Range

    Compensation Str'ct're Design

    I)enti/ying o8erpai) an) 'n)erpai) positions

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    L

    L2

    L1

    L3

    RE$ERENCE

    SA#AR

    A%O(E MAKIM"M

    %E#O MINIM"M

    MIN

    MAKHigh*y competent emp*oyee

    or o'tstan)ing per/ormer

    Recent appointee

    Ine@perience) or sho+ing

    margina* per/ormance

    Competent per/ormer; meets

    e@pecte) re

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    L

    L2

    L1

    L3

    RE$ERENCE

    SA#AR

    RED ONE

    GREEN ONE

    (aria:*es to Sa*ary Increment Matri@= 7ay 7osition B Compa.Ratio

    MIN

    MAK Compa.Ratio percentage is acompensation termino*ogy that is 'se) to)escri:e an emp*oyeeFspay position re*ati8e

    to the respecti8e gra)eFs sa*ary range

    100

    120

    60

    Compa.

    Ratio

    In)i8i)'a* Sa*ary

    Re/erence Sa*aryP

    Mapping the Compa.Ratio +i** ena:*e )eeper

    ana*yses into the c'rrent state o/ a

    companyFs pay e

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    COM72 . C'stom Mar,et 7ay 7osition

    75th

    70th

    72th

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    COM72 Q CompanyFs Tren) *ine

    Company

    75th

    70th

    72th

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    Mercer H'man Reso'rce Cons'*ting

    Sa*ary Str'ct're

    " Individual SalaryData

    Sa*ary Str'ct're; In)i8i)'a* Sa*aries; an) Mar,et Data

    Gr 1

    Gr 2

    Gr

    Gr 3

    Gr

    Gr 4

    Gr 5

    Gr 6

    Gr 9 Gr 10 Gr 11

    Ann'a*%aseSa*ary

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    Sa*ary Str'ct're Range month*y

    Gra)e

    Ne+ Sa*ary Str'ct're

    Range

    Minim'm Re/ Sa*ary Ma@im'm

    24!42 32! 4!0 -2F to G2F

    13!11 1!031 2! -3F to G3F

    4 0! 11!1 14!2 -3F to G3F

    3 4!41 !30 !1 -3F to G3F

    2 2!312 3!33 4!24 -3F to G3F

    1 1!0 1! 2!23 -3F to G3F

    Rp000BGross

    S

    amp*e

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    %on's

    De/inisi =

    %ent', im:a*an yang )i:eri,an per'sahaan 'nt', mening,at,an moti8asi ,era

    )a*am sistem rem'nerasi yang :erim:ang 'nt', memac' se*'r'h "nit ,era agar

    )apat *e:ih mening,at,an ,ineranya )i tah'n men)atang

    7em:erian )i)asar,an pa)a peni*aian prestasi ,era masing.masing ,arya+an

    ses'ai )engan hasi* peni*aian prestasi ,era 7er/ormance Appraisa* yang te*ah

    )i*a,',an

    7encapaian target )ari masing.masing %isnis "nit Sehingga setiap 'nit :isnis )an

    ,e*ompo, gra)e ,arya+an memi*i,i ta:e* /orm'*a %on's yang :er:e)a.:e)a

    Mer'pa,an ha, prerogati/ Manaemen yang pe*a,sanaannya )ises'ai,an )engan

    sit'asi )an ,on)isi interna* ma'p'n e,sterna* per'sahaan

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    %on's

    Masing.masing %isnis "nit penga*i :on'snya )ihit'ng :er)asar,an pencapaian target tah'n *a*'

    )an )itetap,an pa)a S! tentang 7e)oman 7er/ormance %on's T')'ng Gro'p; s:: =

    "nt', per'sahaan yang :e*'m mencapai target yang te*ah )isepa,ati :er*a,' ,etent'an s::=

    7encapaian 7er/ormance %isnis "nit

    2 7er/ormance 60; )i:eri,an Grati/i,asi se:esar 0(( ,a*i

    gai ,h's's 'nt', ,arya+an )engan masa ,era 1 tah'n ata' *e:ih; )an ni*ai 7A prestasi ,era minima* NI

    7encapaian 7er/ormance %isnis "nit 2 ti)a, )i:eri,an Grati/i,asi

    NO E%T Rea*isasi 8s E%T Target %'siness 7*an In)e@ 7enga*i %on's1* +erformance F

    0;002* 60 +erformance 6

    0;3* 6 +erformance 90

    0;KK4* 90 +erformance 9

    0;* 9 +erformance 100

    0;* 100 +erformance 10

    1;AA0* 10 +erformance 110

    1;%%* 110 +erformance 11

    1;CC* 11 +erformance 120

    1;DD1* 120 +erformance 12

    1;EE11* +erformance I 12

    1;EE A*pha

    Sam

    p*e

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    %on's . Samp*e

    In)i8i)'a* %on's Scheme

    %on's )i:eri,an ,epa)a ,arya+an )engan ,etent'an=

    !arya+an yang s')ah )iang,at tetap per tangga* tertent'

    !arya+an yang masa ,eranya :e*'m me*ampa'i masa ,era 1 sat' tah'n )ihit'ng secara proporsiona*

    !arya+an yang men)apat,an :on's ini a)a*ah ,arya+an yang sampai tangga* pem:ayaran %on's masih

    :e,eraBtercatat se:agai ,arya+an a,ti/

    Dasar pem:erian %on's )an Grati/i,asi se:agai penga*i a)a*ah Gra)e )an Gai per %'*an Desem:er

    *ompany

    +chievement

    rad

    e

    #E--/+0*E -+'10

    +E /E2 /E 012 01

    345 6 7 385

    9

    :

    ;

    3

    ?

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    #$nly %R can translate a Company&s business

    strategy into a detailed talent strategy' %R

    should assert their influence and providecredible and proactive business counsel and

    support for individual business units'(

    Mc!insey L'arter*y Ne+s*etter; A'g'st; 2006


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