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Discussion Material
HRMS
March 2009
Corporate Human CapitalTudung Group
For Internal Use
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Company Strategic Direction
Competitors
MISSION
STRATEG
!E RES"#T AREAS AND
CRITICA# S"CCESS $ACTORS
!E ACCO"NTA%I#ITIES
&O% TAS!S
SHAREHO#DERS
C'stomer
O%&ECTI(ES
Str'ct're
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T')'ng H'man Capita* $rame+or,
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Organi-ation Design . !ey Concepts in Design o/ Organi-ation
Span of control- the range of employees who to report to a managerial position
Authority- the formally-granted influence of a position to mae decisions! pursue goals and get
resources to pursue the goals" authority in a managerial role may e#ist only to the e#tent that
su$ordinates agree to grant this authority or follow the orders from that position
Responsibility- the duty to carry out an assignment or conduct a certain acti%ity
Delegation- process of assigning a tas to a su$ordinate along with the commensurate
responsi$ility and authority to carry out the tas
Chain of command- the lines of authority in an organi&ation! who reports to whom
Accountability- responsi$ility for the outcome of the process
Line authority - the type of authority where managers ha%e formal authority o%er their
su$ordinates' acti%ities (the su$ordinates are depicted under the manager on a solid line in theorgani&ation chart)" departments directly in%ol%ed in producing ser%ices or products are
sometimes called line departments
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Mercer
Organi-ationa* DesignM* +orter,s alue .hain
1 2 3
4
56
9
The (a*'e Chain /rame+or, o/ Michae* 7orter is a mo)e*that he*ps to ana*yse speci/ic acti8ities that can create8a*'e an) competiti8e a)8antage o/ a partic'*ar company
In:o'n) #ogistics
Inc*')es ra+ materia*s recei8ing; storing; in8etory contro*;an) transportation sche)'*ing
Operations
Inc*')es machining; e
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H'man Reso'rces= The .7 Management Mo)e*
Ro*e
C*ari/ication
7osition
E8a*'ation
O:ecti8e
Setting
7er/ormance
Re8ie+
Compensation
7erson De8e*opment
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Compensation
Three Management Aspects
ResourcesInventory ResourcesUtilization
Resources Development
O:ecti8e
Setting
7er/ormanceRe8ie+
Ro*e
C*ari/ication
7osition
E8a*'ation
7erson De8e*opment
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Compensation
Three Management Systems
Position
valuation
Performance
valuation
Person valuation
O:ecti8e
Setting
7er/ormance
Re8ie+
Ro*eC*ari/ication
7osition
E8a*'ation
7erson De8e*opment
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E@pecte) ro*eE@pecte) ro*e 7ercei8e) ro*e7ercei8e) ro*e Accepte) ro*eAccepte) ro*e
Allocation of responsibilities
Role clarification
Comm'nication Commitment
Ro*e C*ari/ication B &o: Ana*ysis
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E@amp*e o/ Responsi:i*ity Mapping
HUMANRESOURCES
HR Director Recruitment Manager Etc.
HR Policies
Design, develop and review
HR policies in line with
strategic planning and labor
laws, control implementation
of approved policies.
Follow-up legal requirements
and market practices related to
hiring, suggest new or improved
policies, supervise
implementation of approved
hiring policies.
tc.
Hiring
!et up and control recruitmentneeds assessment s"stems,
approve recruitment plans,
design candidate assessment
tools, participate in selection of
management positions, control
emplo"ment contracts.
#ssess recruitment needs, plan,organi$e and supervise
recruitment campaigns,
participate in selection of
supervisor" positions, develop
emplo"ment contracts, design
and supervise orientation and
relocation programs.
tc.
%ompensation
!uggest %ompensation &i',develop and suggest total
remuneration structure, control
implementation and annual
reviews.
!uggest %ompensation and(enefits Package for new
recruits within total
remuneration structure.
tc.
tc. tc. tc. tc.
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Job Evaluation is the process used to measure the relative jobvalue of positions (not volume of work) within an organisationat
a point in time.
Job evaluation focuses on the actual requirements of a positionand not a person, or their performance.
Jobs are compared in terms of common factors which are
considered to be key determinants of job worth.
Supply and demand issues may aect pay but do not aect jobevaluation.
&o: E8a*'ation . hat is &o: E8a*'ation
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!hy are positions evaluated" #ositions are evaluated to establish internal relativities and to determine the
appropriate classi$cation level within the or%ani&ation.
'his in turn establishes the salary ran%e
!hen mi%ht job evaluation occur"
ormal evaluation may occur when
the requirements of the position have chan%ed, or
when there have been si%ni$cant chan%es or %rowth in the role, or
when new roles have been created.
hat is &o: E8a*'ation conFt
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hat is Organi-ationa*
To :e consi)ere) an organi-ation /or thep'rpose o/ position e8a*'ation; a :'siness
entity nee)s to meet three criteria It m'st=
1 Inc*')e at *east one primary
/'nction; s'ch as pro)'ction; ser8ice;
research; or mar,eting an) sa*es2 Inc*')e at *east t+o s'pporting
/'nctions; s'ch as in/ormation
systems; /inance an) B or h'man
reso'rces; an)
%e operationa* eno'gh to pro)'ce
a))e) 8a*'e
I/ a re8ie+ o/ the str'ct're res'*ts in the )e/inition o/ more than one organi-ation; Mercer
recommen)s e8a*'ating a position +ithin the most speci/ic organi-ationa* conte@t that the
position impacts
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The 8a*'e o/ positions is ca*c'*ate) thro'gh 10 )imensions 'n)er 3 /actors=
Organi-ationOrgani-ation
ImpactImpact
Contri:'tionContri:'tion
!no+*e)ge!no+*e)ge
TeamTeam
%reath%reath
Comm'nicationComm'nication
$rame$rame
Inno8ationInno8ation
Comp*e@ityComp*e@ity
Organi-ation si-e is )etermine) :y monetary
sca*e s'ch as sa*es an) assets; an) n'm:er o/
emp*oyees
Assess impact *e8e* a position has on
organi-ation
Assess re*ati8e contri:'tion that a position
ho*)er ma,es in the conte@t o/ Impact
Assess the nat're o/ the necessary
comm'nication a:i*ity re
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SAMPL
E
Di8BDept= 5inance 6 7ccounting
7osition= Sr* 7ccountant
$actor Dimension Degree 7oints
Impact
8rg* Si&e
1129mpact 2
.ontri$ution 3
Comm'nication.ommunication 3
5rame 2
Inno8ation9nno%ation 3
4.omple#ity 2
!no+*e)ge
:nowledge 3
;eams 2
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Samp*e Gra)e Str'ct're
7ositionC*ass
Gra)eS':.Gra)e
Career Stream
Management +rofessional Staff
= 12 7-eneral Manager
4 = 11 7-
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7ositionC*ass
Gra)eS':.Gra)e
Career Stream
Staff
4 = 40 0 7-eneral Manager*
4 7-
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Compensation 7hi*osophy
O%&ECTI(ES= Ser8es as an o8er8ie+ o/ the maor consi)erations in/*'encing the re+ar)s
program eg; the companyFs :'siness strategy; :'siness 'nit o:ecti8esBinitiati8es; h'man
reso'rces imp*ications; etc At a minim'm; the companyFs compensation program m'st
ena:*e it to attract an) retain peop*e +ith the re
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P50
Q2
Median
P25
Q1!o"er #uarti$e%
P&5Q'U((er #uarti$e%
1)t #uarti$e
2nd #uarti$e
'rd #uarti$e
*t+ #uarti$e
hatFs the Range . L'arti*es
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Gra)e
%ase
Sa*ary
Re) one o8erpai)
L3
L
L2
L1
Green one 'n)erpai)
Re/erence
Sa*ary
In)i8i)'a*
7osition
Sa*ary Range
Compensation Str'ct're Design
I)enti/ying o8erpai) an) 'n)erpai) positions
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L
L2
L1
L3
RE$ERENCE
SA#AR
A%O(E MAKIM"M
%E#O MINIM"M
MIN
MAKHigh*y competent emp*oyee
or o'tstan)ing per/ormer
Recent appointee
Ine@perience) or sho+ing
margina* per/ormance
Competent per/ormer; meets
e@pecte) re
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L
L2
L1
L3
RE$ERENCE
SA#AR
RED ONE
GREEN ONE
(aria:*es to Sa*ary Increment Matri@= 7ay 7osition B Compa.Ratio
MIN
MAK Compa.Ratio percentage is acompensation termino*ogy that is 'se) to)escri:e an emp*oyeeFspay position re*ati8e
to the respecti8e gra)eFs sa*ary range
100
120
60
Compa.
Ratio
In)i8i)'a* Sa*ary
Re/erence Sa*aryP
Mapping the Compa.Ratio +i** ena:*e )eeper
ana*yses into the c'rrent state o/ a
companyFs pay e
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COM72 . C'stom Mar,et 7ay 7osition
75th
70th
72th
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COM72 Q CompanyFs Tren) *ine
Company
75th
70th
72th
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Mercer H'man Reso'rce Cons'*ting
Sa*ary Str'ct're
" Individual SalaryData
Sa*ary Str'ct're; In)i8i)'a* Sa*aries; an) Mar,et Data
Gr 1
Gr 2
Gr
Gr 3
Gr
Gr 4
Gr 5
Gr 6
Gr 9 Gr 10 Gr 11
Ann'a*%aseSa*ary
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Sa*ary Str'ct're Range month*y
Gra)e
Ne+ Sa*ary Str'ct're
Range
Minim'm Re/ Sa*ary Ma@im'm
24!42 32! 4!0 -2F to G2F
13!11 1!031 2! -3F to G3F
4 0! 11!1 14!2 -3F to G3F
3 4!41 !30 !1 -3F to G3F
2 2!312 3!33 4!24 -3F to G3F
1 1!0 1! 2!23 -3F to G3F
Rp000BGross
S
amp*e
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%on's
De/inisi =
%ent', im:a*an yang )i:eri,an per'sahaan 'nt', mening,at,an moti8asi ,era
)a*am sistem rem'nerasi yang :erim:ang 'nt', memac' se*'r'h "nit ,era agar
)apat *e:ih mening,at,an ,ineranya )i tah'n men)atang
7em:erian )i)asar,an pa)a peni*aian prestasi ,era masing.masing ,arya+an
ses'ai )engan hasi* peni*aian prestasi ,era 7er/ormance Appraisa* yang te*ah
)i*a,',an
7encapaian target )ari masing.masing %isnis "nit Sehingga setiap 'nit :isnis )an
,e*ompo, gra)e ,arya+an memi*i,i ta:e* /orm'*a %on's yang :er:e)a.:e)a
Mer'pa,an ha, prerogati/ Manaemen yang pe*a,sanaannya )ises'ai,an )engan
sit'asi )an ,on)isi interna* ma'p'n e,sterna* per'sahaan
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%on's
Masing.masing %isnis "nit penga*i :on'snya )ihit'ng :er)asar,an pencapaian target tah'n *a*'
)an )itetap,an pa)a S! tentang 7e)oman 7er/ormance %on's T')'ng Gro'p; s:: =
"nt', per'sahaan yang :e*'m mencapai target yang te*ah )isepa,ati :er*a,' ,etent'an s::=
7encapaian 7er/ormance %isnis "nit
2 7er/ormance 60; )i:eri,an Grati/i,asi se:esar 0(( ,a*i
gai ,h's's 'nt', ,arya+an )engan masa ,era 1 tah'n ata' *e:ih; )an ni*ai 7A prestasi ,era minima* NI
7encapaian 7er/ormance %isnis "nit 2 ti)a, )i:eri,an Grati/i,asi
NO E%T Rea*isasi 8s E%T Target %'siness 7*an In)e@ 7enga*i %on's1* +erformance F
0;002* 60 +erformance 6
0;3* 6 +erformance 90
0;KK4* 90 +erformance 9
0;* 9 +erformance 100
0;* 100 +erformance 10
1;AA0* 10 +erformance 110
1;%%* 110 +erformance 11
1;CC* 11 +erformance 120
1;DD1* 120 +erformance 12
1;EE11* +erformance I 12
1;EE A*pha
Sam
p*e
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%on's . Samp*e
In)i8i)'a* %on's Scheme
%on's )i:eri,an ,epa)a ,arya+an )engan ,etent'an=
!arya+an yang s')ah )iang,at tetap per tangga* tertent'
!arya+an yang masa ,eranya :e*'m me*ampa'i masa ,era 1 sat' tah'n )ihit'ng secara proporsiona*
!arya+an yang men)apat,an :on's ini a)a*ah ,arya+an yang sampai tangga* pem:ayaran %on's masih
:e,eraBtercatat se:agai ,arya+an a,ti/
Dasar pem:erian %on's )an Grati/i,asi se:agai penga*i a)a*ah Gra)e )an Gai per %'*an Desem:er
*ompany
+chievement
rad
e
#E--/+0*E -+'10
+E /E2 /E 012 01
345 6 7 385
9
:
;
3
?
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#$nly %R can translate a Company&s business
strategy into a detailed talent strategy' %R
should assert their influence and providecredible and proactive business counsel and
support for individual business units'(
Mc!insey L'arter*y Ne+s*etter; A'g'st; 2006