3
Machines can now match and even exceed human performance
Image recognition accuracy rate
5 McKinsey & Company
Present 2010
70%
80%
90%
100%
Human performance
Machine performance
4
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We’re already seeing examples of AI having serious business impact
6 McKinsey & Company
$1B revenues from
prevented churn
75% reduction in
click-to-ship time
5
5 McKinsey & Company
Adoption at scale is limited, even amongst AI-aware firms
20% early adopters
Percent
40 Contemplators
40
Experimenters
7 3 10
3+ technologies
2 technologies
1 technology
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Sectors leading in AI adoption today look set to pull
away further from slower adopters
Current AI adoption Percent of firms who are early adopters
Slower adopters
Frontier sectors
5
0
10
15
25 30 10 20 15
Future AI demand Percent ∆ AI spending 2017-20
Automotive
Tech and
telco
Finance
Construction
CPG
Transport
Retail
Media
Healthcare
Energy
Education
Professional
services
Travel
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Digitally mature industries lead in AI adoption
AI Index
Digitization Transformation Index 80
40
20
100
0 60
60
40
80
Travel
Construction
Finance
Retail
Tech
and telco
Transport
Health
care
Media
Professional services
Energy
Education
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The early adopters of AI have five distinctive characteristics
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2. Larger businesses
1. Digitally mature
5. C-suite level support for AI
3. Adopt AI in core activities
4. Focus on growth over savings
9
AI can deliver real impact for businesses
10% potential reduction in electricity
generation costs
30% faster production time for an
advanced industries manufacturer
>10% potential savings on global health
care expenditure
30% online sales increase for a retailer Retail
Manufacturing
Electricity
Health care
10
AI will bring the automation of tasks, rather than the automation of jobs
40% of current work could
be automated 10% of jobs involve tasks that
are >90% automatable But less than
11
Techniques and tools
Open organization
Workflow integration
Data ecosystem
Use cases/ sources of
value
20 McKinsey & Company
There are five pragmatic steps you can take to start adopting AI in your businesses tomorrow
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Valerio Dilda
Partner, Paris