Date post: | 23-Dec-2015 |
Category: |
Documents |
Upload: | berniece-ryan |
View: | 223 times |
Download: | 0 times |
Beverage Service
Caterers should be knowledgeable about alcoholic beverage service as it fits into the business plan
Children’s party specialty caterer – not at all
High End Caterer should have broad knowledge of alcoholic beverages and service
State & Local regulations
State and local regulations determine if and how an off premise caterer can serve alcohol1. Service – but not sell2. Obtain special or temporary permits3. Obtain permanent license 4. Obtain license to sell – but must by from retailer –
not wholesaler5. Licenses to sell spirits can be different that beer
and wine
Legal Liability – Alcohol Service
Third Part Liability – Server or bar is as responsible for an incident as the person who was harmed or the person who did the harm
Administrative Liability - could result in fine, temporary or permanent revocation of license
Social Host Liability – similar to third party – used in a limited number of states
Criminal Liability – Being negligent in the service of alcohol – may result in jail time and/or fines.
Responsible Service Components
Proper Alcohol Service
Service to Minors
Open Container LawsVary by municipality
The Server / Sales Person
To be a server or sales person of alcoholic beverages in Florida, a person must be 18.
Satisfactorily complete the Responsible Vendor Program Certification training, and examination.
LEGAL DRINKING AGE
In Florida a person MUST be at least 21 YEARS of age:
• Purchase
• Consume
• Possess
Proof of Age
Acceptable Identification
(IF A GUEST LOOKS UNDER 30 – REQUEST ID)
1. A VALID DRIVER’S LICENSE (U.S., FOREIGN, INTERNATIONAL)
2. OFFICIAL STATE ID CARD
3. PASSPORT
4. U.S MILITARY ID CARD(ALL MUST HAVE PHOTOGRAPH)
False or Fake Identification Documents
• SMUDGING, SMEARS, TEARS
• PASTE JOBS/SPLIT LAMINATION
• COMPARE PHOTO, AND MOUNTING
• UN-PROFESSIONAL/ NOT OFFICIAL LOOKING APPEARANCE
• COMPARE PHYSICAL DESCRIPTION TO PHOTOGRAPH
Underage Drinkers
Be aware of Cultural Differences -
In many countries, small amounts of alcohol are served to children. While we respect other cultures, this is illegal in the United States.
Certain events held in celebrations of a juvenile milestone (i.e. Bar Mitzvah) may prompt “elders” to try to give juveniles alcohol.
What is BAC? Blood Alcohol Content
What does a BAC above .08 mean? It means that a persons blood alcohol content is too high to legally
drive a car. In many states a BAC of .08 is legally intoxicated
Intoxication
Penalties for violations
You can be held
Criminally liable – jail and fines
Administratively liable – loss of license
Civilly liable – civil lawsuits for damages
Intervention Techniques
Refuse Service
Be tactful, but firm
Ask for help from Friends
Summon help from manager
Call the police if the guest leaves – offer cab or ask if can call friend or family member,
Large Functions
Make sure there is a clear policy and in writing
Make sure host signs the document
Clear drinks frequently
Have shorter cocktail hours
Serve plenty of attractive hos d’oeuvres
Have servers pour wines – do not leave bottles on tables
Close bars before the event is over (up to an hour)
Serve plenty of coffee and desserts at the conclusion of the event
Guests should not pour their own drinks
Never pour double shots or serve dual alcohol drinks (Long Island Iced Tea)
A Brief Overview of Alcoholic Beverages
Clients will ask for advice – be prepared within the context of your company to answer
Develop a “go to” list of beers, wines and spirits that you can discuss well
With wines and beers, have suggestions to pair wines and even craft beers (microbrews) with food items
Understand regional and cultural influences
Wines
Wine has been made for millenia –
Many serious wine drinkers will discuss with the caterer the wines to be served and may even specify
Many serious wine drinkers will attempt to bring in their own wine to a function, even if the beverage service is free. Have a plan to address
Spirits
3 levelsWell Brands (cheapest)Call Brands (higher end)Top Shelf (most expensive)
All distilled spirits RumVodkaGinScotch
Can be “craft” or specialty (single malt)
Figuring Beverage Quantities
Local customs and audience determine how much to serveYounger crowd may drink more beer and spiritsOlder group may drink more spirits and wine
Time of Day
Venue