· offers both an Excel client and web interface resem-bling a spreadsheet as front ends, was...

Jedox in ©2017 BARC - Business Application Research Center, a CXP Group Company 2

Leader in

Project length

Price-to-value

Implementer support

Product satisfaction

Flexibility for users

Ease of use

Query performance

Performance satisfaction

Customer experience

Cloud BI

Leader in

Price-to-value

Implementer support


Query performance


Customer experience

Cloud BI

Top-ranked in

Project length



. . . . . . . . . . .

Leader in

Business value

Price-to-value

Vendor support

Implementer support

Customer satisfaction

Ease of use

Query performance

Customer experience

Cloud BI

Peer Group

OLAP analysis-focused products

Peer Group

Integrated performance management products

1.

Peer Group

EMEA-focusedvendors

Year after year, Jedox underpins its status as one of the leading BI and CPM vendors for mid-size companies in The BI Survey. The flexible, spreadsheet based development environment clearly seems to satisfy users, while outstanding price-performance ratio paired with strong performance is a recipe that continues to win customers. Jedox is shown to deliver great benefits including faster and more accurate reporting, analysis and planning, improved data quality, better business decisions and improved employee satisfaction. Jedox’s philosophy of extending the familiar Excel environment with specific BI and CPM functionality seems to work. Many customers acknowledge this fact and prefer Jedox to competitors’ products.

Summary

The BI Survey 17 Jedox Highlights


The BI Survey 17 BI User Review Matrix - Peer group: OLAP analysis-focused products

cubus

Bissantz

TARGIT

Pyramid Analytics

SAP BEx

MS Excel

CALUMO

SAP BO Analysis

CXO-CockpitIBM Plan. An.

MIK (prevero)

Infor

Cubeware

BOARDJedox

prevero

Note: No ‘Competitiveness' data for MIK (prevero). Placeholder value used.

Highest Customer Satisfaction

Lowest Customer Satisfaction

Highest Competitiveness

Lowest Competitiveness

©BARC The BI Survey 17www.bi-survey.com

Business Value

Use

r Exp

erie

nce


The BI Survey 17 BI User Review Matrix - Peer group: Integrated performance management products

CALUMO

BOARD

Longview AnalyticsIBM Plan. Analytics

cubus

Bissantz

MIK (prevero)

Infor

Cubeware

Jedox

prevero







Business Value

Use

r Exp

erie

nce


The BI Survey 17 BI User Review Matrix - Peer group: EMEA-focused vendors

DigDash

Longview Analytics

CXO-Cockpit

cubus

Bissantz

MIK (prevero) TARGIT

Pyramid Analytics

Cubeware

BOARD

Jedox

prevero







Business Value

Use

r Exp

erie

nce

Customer Quotes ““

„Sehr gut, einfach zu handhaben, extrem

schnell und leistungsfähig.

CEO, financial services, <100 employees

“

„JEDOX ist das BI-Excel - eine Allzweckwaffe. JEDOX kann

viel. Allerdings muss man sich dann auch eingehend mit der Anwendung befassen. Der Support hilft einem bei fast allen

Problemen und ist sehr freundlich. Das Preis-Leistungs-Verhältnis ist sehr gut.

Person responsible for departmental BI, manufacturing, 100-2.500 employees

“„

Das Produkt erfüllt voll und ganz die Erwartungen. Die Lösung eng an gängigen Tabellenkalkulationen reduziert signifikant

den Schulungsaufwand und erlaubt das einfache designen von Berichten auch in anderen Anwendungen.

CEO, services, >2.500 employees

“„

Excellent flexibility, ease of administration post-implementation, no serious bugs

found.

Person responsible for departmental BI, services, >2.500 employees

“„

Ein Produkt, das aus dem Arbeitsalltag nicht mehr wegzudenken ist.

CEO, public sector and education, 100-2.500 employees


The BI Survey 17 is based on findings from the world‘s largest and most comprehensive survey of business intelligence end users, conducted from February to June 2017. In total, 3,066 people responded to the survey with 2,564 answering a series of detailed questions about their usage of a named product. Altogether, 42 products (or groups of products) are analyzed in detail.

The BI Survey 17 examines user feedback on BI product selection and usage across 29 criteria (KPIs) including business benefits, project success, business value, recommendation, customer satisfaction, customer experience, innovation and competitiveness. There are 29 KPIs in total.

This document contains just a selection of the headline findings for Jedox. It does not show all the KPI results and focuses mainly on the positive findings.

For more information on the survey, visit The BI Survey website.

IntroductionEstablished in 2002, Jedox has grown into a team of more than 150 employees, including 50 in research and development as well as 25 consultants. The ven-dor serves clients worldwide through its headquar-ters in Freiburg, Germany, its seven international offices, and a partner network. According to its own accounts, Jedox generated an increase in turnover of 50 percent in 2016, mainly in the EMEA region, the United States and APAC.

The company’s flagship product is Jedox Suite, a flexible BI and CPM product with planning, repor-ting and analysis capabilities. The suite runs on the company’s own multidimensional in-memory data-base. The underlying philosophy of Jedox Suite is to extend the familiar Excel environment with specific BI and planning functionality. The solution, which offers both an Excel client and web interface resem-bling a spreadsheet as front ends, was first launched in 2004. The Excel add-in is a classic spreadsheet interface combining well-known Excel functions with additional Jedox features. The web client has a brow-ser-based spreadsheet interface – a type of Excel on

the web – with additional functions. According to the company, more than 1,900 clients worldwide use the Jedox product today.

The product is aimed at business power users who create individual planning, reporting and analysis applications with the flexible multidimensional in-me-mory database in a familiar spreadsheet environ-ment. However, tasks such as integrating data into Jedox OLAP Server may require IT support. Trained business users can later take on responsibility for the administration and further development of Jedox applications. These applications can be published to large groups of users through Jedox Web and Jedox Mobile. Classified as a development environment, in its latest version Jedox now provides predefined planning models for P&L, cost center, sales and HR via its own marketplace integrated in Jedox Suite.

Jedox overview

Versions used

n= 23 This year we had 34 responses from Jedox users. 11 percent of them used Version 5, 54 percent Version 6 and 35 percent Version 7.

Jedox customer responses

11%

54%

V5

V6

35%V7

https://bi-survey.com/business-intelligence-software-comparison

https://bi-survey.com/business-intelligence-software-comparison


Comment

User and Use CaseDemographics

Jedox is mainly used for Excel-based stan-dard/enterprise reporting, ad hoc query, basic data analysis (typically OLAP), budgeting/plan-ning and dashboards/scorecards. Advanced analysis is considered an important use case for the future by 50 percent of respondents using Jedox.

Jedox targets companies of all sizes across all industries. 62 percent of our sample of Jedox customers come from mid-sized companies (100-2,500 employees), but there is also a significant amount of smaller customers with fewer users (26 percent). With a median of 30 users (mean of 70 users) Jedox implementa-tions are rather small compared to competi-tors.

As the tasks carried out with Jedox by bu-siness users show, Jedox Suite is a very business user-oriented product. Even tasks like modeling/enriching data and exploring/analyzing data are frequently performed by customers in business departments, with little help from IT.

Current vs. planned usen=34

In use Planned

85%

82%

68%

68%

53%

38%

12

6%

18%

26%

32%

38%

32%

50%

Standard/Enterprisereporting

Ad hoc query

Basic data analysis

Budgeting/Planning

Dashboards/Scorecards

Financialconsolidation

Advanced analysis

5 products most often evaluated incompetition with Jedoxn=34

35%

29%

21%

21%

21%

QlikView

IBM Plan Analytics

IBM Cog Analytics

Infor

MS Excel

Percentage of employees using Jedoxn=33

17%

Jedox

Average of allproducts

Number of users using Jedoxn=33

Median

Mean

70

30

1794

120

Jedox Average of allproducts

Company size (employees)n=34

26%

62%

12%

Less than 100

100 - 2500

More than 2500

Tasks carried out with Jedox by businessusersn=33

JedoxAverage of all products

94%91%

88%82%

82%80%

42%29%

View

Navigate

Explore/Analyze

Model/Enrich

15%


Peer Groups and KPIs Large enterprise BI platforms

Includes products equipped with functionality for enterprise deployments that focus on a broad range of BI use cases.

Dashboarding-focused products

Includes products that focus on creating advanced and highly sophisticated dashboards.

Self-service reporting-focused products

Includes products that focus on self-service reporting and ad hoc analysis.

OLAP analysis-focused products

Includes products that focus on analysis in dimensio-nal and hierarchical data models.

Data discovery-focused products

Includes products that focus on visual data discovery and advanced data visualization.

Integrated performance management products

Includes products that provide integrated functiona-lity for BI and performance management, especially planning and budgeting.

Large international BI vendors

Includes products from companies with annual re-venues of $200m+ and a truly international reach.

EMEA-focused vendors

Includes products from vendors that have a signifi-cant presence in - and focus on - the EMEA region.

Americas-focused vendors

Includes products from vendors that have a signifi-cant presence in - and focus on - the Americas region.

The BI Survey 17 provides the reader with well-desi-gned KPI dashboards packed with concise informa-tion, which can be absorbed at a glance. The KPIs all follow these simple rules:

• Only measures that have a clear good/bad trend are used as the basis for KPIs.

• KPIs may be based on one or more measures from The BI Survey.

• Only products with samples of at least 20 - 30 (depending on the KPI) for each of the questions that feed into the KPI are included.

• For quantitative data, KPIs are conver-ted to a scale of 1 to 10 (worst to best).

• A linear min-max transformation is ap-plied, which preserves the order of, and the relative distance between, pro-ducts‘ scores.

The terms ‘top-ranked’ and ‘leader’ are used in the following KPI chart titles. ‘Top-ranked’ indicates first position. ‘Leader’ usually denotes a position in the top 25-30% of products listed in the chart.

Peer Group Classification Peer Groups Overview

The KPIs

The BI Survey 17 features a range of different types of BI tools so we use peer groups to help identify competing products. The groups are essential to al-low fair and useful comparisons of products that are likely to compete.

The peer groups have been defined by BARC ana-lysts using their experience and judgment, with segmentation based on two key factors:

1. Usage scenario - functional peer groups are mainly data-driven and ba-sed on how customers say they use the product.

2. Regional focus - is the vendor a large international vendor with a truly global presence or does it focus on a particu-lar region? We also take into account the location of BI Survey respondents.

Jedox features in the following peer groups:

• OLAP analysis-focused products

• Integrated performance management products

• EMEA-focused vendors

This KPI is based on how quickly the product is implemented.

Project length


Viewpoint

The business requirements of Jedox’s typically mid-size customers are often straightforward with relatively small data volumes and numbers of users involved, which is why projects with Jedox software are usually quite short. Many projects seem to be completed on time and on budget, leading again to a top ranking in the ‘Project length’ KPI in the ‘Integrated performance management products’ peer group. Classified as a development environment, Jedox now provides predefined planning models for P&L, cost center, sales and HR via its own marketplace integrated in Jedox Suite. These predefined planning models may also help customers to speed up projects, especially in the early stages.

Consistently outstanding in project length

Peer group: Integrated performance management products

Project length – Leader Project length – Top-ranked

Peer group: OLAP analysis-focused products Peer group: Integrated performance management products

1.

Project length

8.58.5

8.27.9

7.26.4

6.15.8

5.44.8

4.64.34.2

3.82.42.2

1.0prevero (prevero)

TARGIT

Pyramid Analytics

cubus

Bissantz

CALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)

Infor

MS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx© BARC

www.bi-survey.com

7.96.4

6.14.8

4.64.6

4.34.2

3.83.6

2.42.2prevero (prevero)

cubus

Bissantz

CALUMO

IBM Plan Analytics

Peer Group AverageBOARD

CubewareLongview Analytics

Jedox

MIK (prevero)

Infor © BARCwww.bi-survey.com

12 13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

CALUMO

cubus

BOARD

Bissantz

MIK (prevero)

IBM Plan Analytics

Cubeware

Longview Analytics

Infor

prevero (prevero)

Jedox

This KPI is based on how users rate their BI tool in terms of price-to-value.

Price-to-value


Viewpoint

Once again this year, The BI Survey underlines the fact that Jedox is a very competitively priced product, offering comprehensive functionality for various BI and CPM use cases as well as good value for money. In fact, ‘price-performance ratio’ (88 percent) is the number one reason why customers buy Jedox Suite. Unsurprisingly the vendor comes out with leading ranks for ‘Price-to-value’ in all of its peer groups. Jedox is licensed using an on-premises and cloud hybrid concept. Customers license the product based on requi-red user roles (Power User, Planner, Viewer). The fee for support and maintenance is set at 20 percent of the license list price per year.

Price-to-value – Leader

Peer group: EMEA-focused vendors

Price-to-value – Leader Price-to-value – Leader

Peer group: OLAP analysis-focused products Peer group: Integrated performance management productsPrice-to-value

10.09.8

9.28.38.38.28.2

7.97.97.97.8

7.57.1

prevero (prevero)

TARGIT

Pyramid Analyticscubus

Bissantz

Peer Group Average

BOARD

Cubeware

Longview Analytics

Jedox

DigDash

MIK (prevero)

CXO-Cockpit

© BARCwww.bi-survey.com

10.09.8

9.59.29.0

8.38.2

7.97.97.87.8

7.57.1

6.76.5

6.03.3

prevero (prevero)TARGIT


Bissantz

CALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)Infor

MS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx © BARCwww.bi-survey.com

10.09.5

9.28.3

8.07.97.97.9

7.57.1

6.76.0

prevero (prevero)

cubus

Bissantz

CALUMO

IBM Plan Analytics

Peer Group Average

BOARD

Cubeware

Longview Analytics

Jedox

MIK (prevero)Infor


The ‘Business value’ KPI combines the ‘Business benefits’, ‘Project success’ and ‘Project length’ KPIs.

The ‘Customer satisfaction’ KPI combines the ‘Recommendation‘, ‘Product satisfaction’, ‘Vendor support’ and ‘Implementer support’ KPIs.

Business value &Customer satisfaction


Viewpoint

Business value – Leader


Customer satisfaction – Leader


‘Customer satisfaction’ combines the ‘Recommendation‘, ‘Product satisfaction’, ‘Vendor support’ and ‘Implementer support’ KPIs. Jedox gets good ratings in nearly all of these KPIs in this year’s BI Survey, particularly in the ‘Integrated performance management products’ peer group. As a result, it comes out as a leader for ‘Customer satisfaction’ as well. Satisfied customers are a vital element to becoming and remaining a successful company, particularly in a highly competitive market like the BI and CPM mar-ket. Customer service and satisfaction are clearly very important to Jedox and its customers appreciate the service they receive.

Customer satisfaction

‘Business value’ combines the ‘Business benefits’, ‘Project success’ and ‘Project length’ KPIs. With strong results particularly in the ‘Project length’ KPI, Jedox also achieves a leading rank in the ‘Integ-rated performance management products’ peer group for ‘Business value’, proving that it can create real business value for customers. Business benefits like faster and more accurate reporting, analysis and planning, improved data quality, better business decisions and improved employee satisfaction are regularly achieved with Jedox.

Business valueViewpoint

8.18.1

7.56.96.96.76.56.46.3

6.06.0

5.1

prevero (prevero)cubus

Bissantz

CALUMO

IBM Plan AnalyticsPeer Group Average

BOARDCubeware

Longview Analytics

Jedox

MIK (prevero)Infor © BARC

www.bi-survey.com

9.48.48.28.1

7.07.06.96.9

6.25.95.7

4.7

prevero (prevero)

cubus

Bissantz

CALUMO

IBM Plan Analytics

Peer Group Average

BOARD

Cubeware

Longview Analytics

Jedox

MIK (prevero)


This KPI measures user satisfaction with the level of vendor support provided for the product.

Vendor support


According to customers, the vendor offers a very high level of support and therefore receives a leading rank in the ‘Integrated performance management products’ peer group. As a German mid-sized BI and CPM vendor, Jedox seems to build good relationships with its typically medium-sized customers and they like the service they receive. The vendor provides telephone and web support as well as remote and on-si-te support. Moreover, there is a knowledge base and online help accessible through the company website with product manuals and documentation, as well as the Jedox Academy training service. In recent years, Jedox has also expanded its international presence with subsidiaries in France, the United States, Australia and Singapore.

Viewpoint

Vendor support – Leader

Improved in vendor support



Vendor support

10.09.2

8.78.4

8.17.57.37.3

6.46.0

5.75.6

prevero (prevero)

cubusBissantz

CALUMO

IBM Plan Analytics


CubewareLongview Analytics

Jedox

MIK (prevero)

Infor© BARC

www.bi-survey.com

12 13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

CALUMO

prevero (prevero)

BOARD

MIK (prevero)

Longview Analytics

11.

Cubeware

Infor

IBM Plan Analytics

cubus

Bissantz

Jedox

This KPI measures user satisfaction with the level of the implementer’s support for the product.

Implementer support


Viewpoint

This year’s BI Survey results confirm that Jedox’s partners do a great job in their implementation projects. The support provided by implementing partners achieves leading ranks in all of its peer groups, way ahead of market average. Jedox Suite is sold by the vendor itself as well as by its worldwide partner network of around 180 value-added resellers. Alliances with big consultancies (e.g. EY) and more than 20 OEM part-nerships (e.g. ERP) are major contributing factors to this good result as the level of support they provide is highly rated by customers. Partners often focus on specific solutions, industries (e.g. logistics, healthcare) or regions.

Implementer support – Leader


Implementer support – Leader Implementer support – Leader

Peer group: OLAP analysis-focused products Peer group: Integrated performance management productsImplementer support

10.09.5

9.08.88.7

8.28.17.97.8

7.47.3

6.86.56.4

5.24.2

3.5

prevero (prevero)

TARGITPyramid Analytics

cubus

BissantzCALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)Infor

MS Excel

SAP BO Analysis

CXO-Cockpit


10.09.08.88.7

7.97.97.87.7

7.36.8

6.56.4

prevero (prevero)

cubus

BissantzCALUMO

IBM Plan Analytics


Cubeware

Longview Analytics

Jedox

MIK (prevero)Infor


10.09.5

9.08.8

8.28.17.97.97.87.7

6.56.4

4.8

prevero (prevero)


cubus

Bissantz


Cubeware

Longview Analytics

Jedox

DigDash

MIK (prevero)

CXO-Cockpit



Implementer supportImproved in implementer support


Improved in implementer support

Peer group: OLAP analysis-focused products

12 13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

CALUMO

prevero (prevero)

BOARD

Longview Analytics

IBM Plan Analytics

Infor

MIK (prevero)

Cubeware

cubus

Jedox

12 13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

cubus

CXO-Cockpit

Bissantz

CALUMO

TARGIT

Pyramid Analytics

prevero (prevero)

BOARD

IBM Plan Analytics

Infor

MIK (prevero)

Cubeware

SAP BO Analysis

SAP BEx

MS Excel

Jedox

This KPI is based on the frequency of problems encountered with the product.



Viewpoint

Customers are satisfied with Jedox Suite and the BI and CPM functionality the product offers. It is aimed at business power users who create individual planning, reporting and analysis applications with the flexible multidi-mensional in-memory database in a familiar spreadsheet environment. Business depart-ments need little IT support when it comes to running the system so they can concentrate on the business aspects of their BI and CPM activities. The results in this year’s BI Survey show Jedox Suite to be a reliable product with a top ranking for ‘Product satisfaction’ in the ‘Integrated performance management products’ peer group, maintaining its position from last year. Problems encountered with the product are quite rare. Indeed 65 percent of respondents state they experience no signifi-cant problems at all when using Jedox Suite.

Product satisfactionProduct satisfaction – Top-ranked

Improved in product satisfaction



1. Product satisfaction – Leader


Product satisfaction – Leader


12 13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

CALUMO

cubus

Bissantz

Longview Analytics

IBM Plan Analytics

BOARD

MIK (prevero)

prevero (prevero)

Cubeware

Infor11.

Jedox

8.88.5

7.97.6

6.75.8

4.94.8

4.43.93.9

2.8

prevero (prevero)

cubusBissantz

CALUMO


BOARD

Cubeware

Longview Analytics

Jedox

MIK (prevero)

Infor© BARC

www.bi-survey.com

9.39.18.8

8.57.9

7.67.5

5.64.94.8

4.43.93.9

2.92.82.8

1.1

prevero (prevero)

TARGIT

Pyramid Analytics

cubusBissantz

CALUMO

IBM Plan AnalyticsBOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)

InforMS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx© BARC

www.bi-survey.com

9.39.18.8

7.97.67.5

6.76.5

4.84.4

3.93.93.9

prevero (prevero)

TARGIT

Pyramid Analytics

cubusBissantz


Cubeware

Longview Analytics

Jedox

DigDashMIK (prevero)

CXO-Cockpit


This KPI is based on how often the product was chosen for its ease of use, and on the level of complaints about ease of use post-implementation.

Ease of use


Viewpoint

‘Ease of use for report recipients’ and ‘Ease of use for report designers’ are often cited as reasons why companies buy Jedox. The vendor’s Excel add-in and browser-based spreadsheet interface, as well as the underlying philosophy to extend the familiar Excel environment with BI and CPM functionality, clearly seem to convince and satisfy customers. Jedox’s user friendliness and the flexibility it gives to implement various BI and CPM use cases on one common platform are key ingredients in the vendor’s success. The ease of use of the Excel add-in allows business power users to do almost anything they need – including building and manipulating reports as well as planning forms and analyses – in the universally familiar Microsoft Office environment. Jedox achieves leading ranks for ‘Ease of use’ in two of its peer groups, improving its position from last year in the ‘Integrated performance management products’ peer group.

Improved in ease of use


Ease of use – Leader Ease of use – Leader

Peer group: OLAP analysis-focused products Peer group: Integrated performance management productsEase of use

14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

cubus

CALUMO

Longview Analytics

prevero (prevero)

Bissantz

Infor

Cubeware

IBM Plan Analytics

MIK (prevero)

BOARD

Jedox

6.76.46.3

5.95.85.65.65.5

4.84.54.4

4.0

prevero (prevero)

cubus

Bissantz

CALUMO

IBM Plan Analytics

Peer Group Average

BOARD

Cubeware

Longview Analytics

Jedox

MIK (prevero)

Infor


10.07.0

6.76.56.46.3

5.95.75.65.65.5

4.84.54.4

4.03.6

1.0

prevero (prevero)

TARGIT

Pyramid Analytics

cubus

Bissantz

CALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)

Infor

MS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx© BARC

www.bi-survey.com

This KPI is based on how often the product was chosen for its flexibility, and on the frequency of complaints about user flexibility post-implementation.

Flexibility for users


Flexibility for users – Leader


Jedox Suite is a flexible BI and CPM development environment with integrated capabilities for planning, reporting and analysis. The product’s flexibility is one of the top 3 reasons why companies buy Jedox and customers are obviously satisfied with it. Complaints about inflexibility are almost non-existent (3 percent of respondents). The product is aimed at business power users who create individual planning, reporting and analysis applications with the flexible multidimensional in-memory database in a familiar spreadsheet environment. For customers who want to pursue a more standardized approach, Jedox now provides predefined planning models for P&L, cost center, sales and HR via its own marketplace integrated in Jedox Suite. These models can be a starting point in the early stages of implementation projects and can be flexibly adapted to customers’ needs.

Flexibility for usersViewpoint

10.09.7

8.78.78.48.2

6.16.05.95.8

5.44.84.64.64.3

1.31.2

prevero (prevero)

TARGIT

Pyramid Analytics

cubus

Bissantz

CALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

JedoxMIK (prevero)

Infor

MS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx© BARC

www.bi-survey.com

This KPI is based on how quickly queries respond (adjusted by data volume).

Query performance


Viewpoint

Jedox delivers fast query performance (adjusted by the data volume queried). Indeed performance speed has been one of the product’s main strengths for years now. Its multidimensional database has always run in-memory so has a head start over more traditional ROLAP systems. Furthermore the vendor’s OLAP acce-lerator technology, using graphics processing units (GPU) instead of CPU memory, is an interesting option for speeding up performance in large-scale scenarios if required. The vendor claims the GPU accelerator increases the processing speed of its in-memory technology “many times over”. As a matter of fact, query performance is one of the main obstacles to achieving satisfaction and acceptance for any kind of BI and CPM product.

Query performance – Leader


Query performance – Leader Query performance – Leader

Peer group: OLAP analysis-focused products Peer group: Integrated performance management productsQuery performance

10.09.8

8.36.56.46.4

6.05.75.5

5.15.04.84.7prevero (prevero)

TARGIT

Pyramid Analytics

cubus

Bissantz

Peer Group Average

BOARD

Cubeware

Longview AnalyticsJedox

DigDashMIK (prevero)

CXO-Cockpit


9.88.3

6.46.26.06.0

5.55.15.1

4.84.7


cubus

Bissantz

CALUMO


BOARD

Cubeware


MIK (prevero)

Infor© BARC

www.bi-survey.com

10.08.3

6.86.46.4

6.26.05.85.75.5

5.15.1

4.84.7

4.34.0

3.4

prevero (prevero)

TARGIT

Pyramid Analytics

cubus

Bissantz

CALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)

Infor

MS Excel

SAP BO Analysis

CXO-Cockpit



Query performanceConsistently outstanding in query performance


Consistently outstanding in query performance


13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

cubus

IBM Plan Analytics

Bissantz

Cubeware

MIK (prevero)

CALUMO

BOARD

prevero (prevero)

Infor

Longview Analytics

Jedox

11 12 13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

SAP BO Analysis

cubus

TARGIT

IBM Plan Analytics

Bissantz

CXO-Cockpit

Cubeware

MIK (prevero)

CALUMO

BOARD

prevero (prevero)

Infor

SAP BEx

MS Excel

Pyramid Analytics

Jedox

This KPI measures the frequency of complaints about the system’s perfor-mance.



Viewpoint

Jedox customers rarely complain about perfor-mance issues and fast query performance is a frequently cited reason for buying the product. For the third year in a row, Jedox wins this important KPI in the ‘Integrated performan-ce management products’ peer group. The product is normally used in departmental or rather small-scale scenarios with relatively small data volumes and few concurrent users, where performance is not usually an issue. However, Jedox’s in-memory multidimensional database is clearly capable of dealing with the data volumes and user numbers its customers typically work with. Performance satisfaction is key to acceptance for any kind of BI and CPM product.

Performance satisfactionPerformance satisfaction – Top-ranked

Consistently high ratings in performance satisfaction



1. Performance satisfaction – Leader


Performance satisfaction – Leader


9.59.18.9

8.48.18.0

7.37.27.06.9

6.75.85.7

5.34.6

4.01.0

prevero (prevero)


cubus

Bissantz

CALUMOIBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)Infor

MS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx© BARC

www.bi-survey.com

9.59.18.98.88.8

8.47.37.27.0

5.85.7

4.64.0prevero (prevero)


cubus

BissantzPeer Group Average

BOARD

Cubeware


DigDash

MIK (prevero)

CXO-Cockpit


8.98.8

8.48.18.0

7.26.8

5.85.7

5.34.6


cubus

BissantzCALUMO

IBM Plan Analytics


Cubeware


MIK (prevero)Infor


12 13 14 15 16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Longview Analytics

cubus

IBM Plan Analytics

CALUMO

Bissantz

BOARD

MIK (prevero)

Infor

Cubeware

prevero (prevero)

Jedox

The ‘Customer experience’ KPI combines the ‘Ease of use’, ‘Self-service’, ‘Performance satisfaction’, ‘Flexibility for users’, ‘Data volume’, ‘Query perfor-mance’ and ‘Sales experience‘ KPIs.

Customer experience


Viewpoint

‘Customer experience’ combines the ‘Ease of use’, ‘Self-service’, ‘Performance satisfaction’, ‘Flexibility for users’, ‘Data volume’, ‘Query performance’ and ‘Sales experience‘ KPIs. Strong ratings for ‘Ease of use’, ‘Performance satisfaction’, ‘Flexibility for users’ and ‘Query performance’result in a leadership position in the ‘Customer experience’ KPI, strongly improving on last year’s results in all of its peer groups. Customer satisfaction with user friendliness for business users, flexibility and performance is key for any BI and CPM vendor to maintain its leading position in the market.

Customer experience – Leader


Customer experience – Leader Customer experience – Leader

Peer group: OLAP analysis-focused products Peer group: Integrated performance management productsCustomer experience

7.67.6

7.16.66.56.56.46.46.36.36.1

5.55.4

prevero (prevero)

TARGIT


Bissantz

Peer Group Average

BOARD

Cubeware

Longview Analytics

Jedox

DigDash

MIK (prevero)

CXO-Cockpit


7.67.1

6.56.46.46.36.36.16.1

5.75.55.3

prevero (prevero)

cubus

Bissantz

CALUMOIBM Plan Analytics

Peer Group Average

BOARD

Cubeware


MIK (prevero)


7.67.6

7.16.66.46.46.36.36.16.16.0

5.75.55.35.35.2

2.9

prevero (prevero)

TARGIT


Bissantz

CALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)

InforMS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx© BARC

www.bi-survey.com


Customer experienceImproved in customer experience


Improved in customer experience


Improved in customer experience


16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

Pyramid Analytics

TARGIT

Longview Analytics

MIK (prevero)

BOARD

prevero (prevero)

CXO-Cockpit

Bissantz

Cubeware

DigDash

cubus

Jedox

16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

TARGIT

MIK (prevero)

BOARD

prevero (prevero)

CXO-Cockpit

Bissantz

IBM Plan Analytics

CALUMO

Cubeware

SAP BO Analysis

Infor

MS Excel

SAP BEx

cubus

Pyramid Analytics

Jedox

16 17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Longview Analytics

MIK (prevero)

BOARD

prevero (prevero)

Bissantz

IBM Plan Analytics

CALUMO

Cubeware

Infor

cubus

Jedox

This KPI is based on how many sites currently use the product in a cloud environment.

Cloud BI


Viewpoint

Jedox receives leading ranks in all of its peer groups for ‘Cloud BI’, a critical up-and-coming area within the market. Customers have free choice to either deploy the product on-premises, operating and maintaining the infrastructure themselves, or use it as a software-as-a-service in the cloud. The ‘Cloud BI’ KPI measures how many sites currently use the product in a cloud environment. Customers clearly seem happy to adopt Jedox’s cloud offering, which is designed cloud infrastructure provider independently (e.g. Azure, AWS etc.). Using the TelekomCLOUD for example, hosting including data storage in a German computer center is available. This is an interesting option for DACH customers, particularly as concerns regarding security are way higher in Germany, Austria and Switzerland than in other regions of the world.

Cloud BI – Leader


Cloud BI – Leader Cloud BI – Leader

Peer group: OLAP analysis-focused products Peer group: Integrated performance management productsCloud BI

5.04.44.3

3.23.03.02.92.62.62.62.5

1.51.0

prevero (prevero)

TARGIT

Pyramid Analytics

cubus

Bissantz

Peer Group Average

BOARD

Cubeware

Longview Analytics

Jedox

DigDash

MIK (prevero)

CXO-Cockpit


9.64.44.3

3.83.23.13.02.92.72.62.62.6

2.12.0

1.51.21.0

prevero (prevero)


cubus

Bissantz

CALUMO

IBM Plan Analytics

BOARD

Cubeware

Peer Group Average

Jedox

MIK (prevero)Infor

MS Excel

SAP BO Analysis

CXO-Cockpit

SAP BEx


9.64.44.3

3.22.72.62.62.62.5

1.51.21.0

prevero (prevero)

cubus

Bissantz

CALUMO


BOARD

Cubeware

Longview Analytics

Jedox

MIK (prevero)Infor © BARC

www.bi-survey.com


Top-rankedin

Performancesatisfaction

Peer GroupIntegrated performancemanagement products

Top-rankedin

Productsatisfaction


Top-rankedin

Projectlength


The BI Survey 17 Jedox top ranks


The BARC BI Trend Monitor 2017 reflects on the trends currently driving the BI and data management market from a users’ perspective. We asked close to 2,800 users, consul-tants and vendors for their views on the most important BI trends.

Other Surveys

‘BI and Data Management in the Cloud‘: A BARC and Eckerson Group study on current attitu-des, issues and trends relating to the use of BI and DM techno-logies in the cloud. Download here.

The Planning Survey 17 is the world’s largest survey of plan-ning software users. Based on a sample of over 1,600 responses, it offers an unsurpassed level of user feedback on 18 leading planning products. Find out more at www.bi-survey.com

BARC consulting can help you find the most re-liable and cost effective products to meet your specific requirements, guaranteeing a fast return on your investment. Neutrality and competency are the two cornerstones of BARC’s approach to consulting. BARC also offers technical architec-ture reviews and coaching and advice on develo-ping a software strategy for your organization, as well as helping software vendors with their pro-duct and market strategy.

BARC organizes regular conferences and semi-nars on Business Intelligence, Enterprise Con-tent Management and Customer Relationship Management software. Vendors and IT decisi-on-makers meet to discuss the latest product up-dates and market trends, and take advantage of valuable networking opportunities.

Along with CXP and Pierre Audoin Consultants (PAC), BARC forms part of the CXP Group – the leading European IT research and consulting firm with 140 staff in eight countries including the UK, US, France, Germany, Austria and Switzerland. CXP and PAC complement BARC’s expertise in software markets with their extensive knowled-ge of technology for IT Service Management, HR and ERP.

For further information see: www.cxpgroup.com

BARC is a leading enterprise software industry analyst and consulting firm delivering information to more than 1,000 customers each year. Major companies, government agencies and financial institutions rely on BARC’s expertise in software selection, consulting and IT strategy projects.

For over twenty years, BARC has specialized in core research areas including Data Management (DM), Business Intelligence (BI), Customer Relati-onship Management (CRM) and Enterprise Cont-ent Management (ECM).

BARC’s expertise is underpinned by a continuous program of market research, analysis and a se-ries of product comparison studies to maintain a detailed and up-to-date understanding of the most important software vendors and products, as well as the latest market trends and develop-ments.

BARC research focuses on helping companies find the right software solutions to align with their business goals. It includes evaluations of the leading vendors and products using metho-dologies that enable our clients to easily draw comparisons and reach a software selection de-cision with confidence. BARC also publishes in-sights into market trends and developments, and dispenses proven best practice advice.

BARC — Business Application Research Center

A CXP Group Company

ISO

LOG

LOG

TBTBTB

BARC Research Study

BI Trend Monitor 2017The world‘s largest survey on BI trends

http://bi-survey.com/top-business-intelligence-trends-2017

http://bi-survey.com/top-business-intelligence-trends-2017

http://barc-research.com/research/cloud-bi-and-data-management/register-bi-data-management-cloud/

http://barc-research.com/research/cloud-bi-and-data-management/register-bi-data-management-cloud/

https://bi-survey.com/planning-software-comparison

http://bi-survey.com

http://www.cxpgroup.com

Business Application Research Center – BARC GmbH

Germany

BARC GmbH

Berliner Platz 7

D-97080 Würzburg

+49 931 880 6510

www.barc.de

Austria

BARC GmbH

Goldschlagstraße 172 /

Stiege 4 / 2.OG

A-1140 Wien

+43 1890 1203 451

www.barc.at

Switzerland

BARC Schweiz GmbH

Täfernstraße 22a

CH-5405 Baden-Dättwil

+41 76 340 3516

www.barc.ch

Rest of the World

+44 1536 772 451

www.barc-research.com

France

BARC France (Le CXP)

8 Avenue des Ternes

FR-75017 Paris

Tel.: +33 1 530 50553

www.cxpgroup.com

http://barc.de

http://www.barc-research.com

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