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Office for National Statistics - A Case Study

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ONS Beginnings Now Next End Me AGILE CYMRU 7 July 2015 Janet Giles
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Page 1: Office for National Statistics - A Case Study

ONS

Beginnings

Now

Next

End

Me

AGILE CYMRU7 July 2015Janet Giles

Page 2: Office for National Statistics - A Case Study

ONS

Why we needed to change

Lessons and next steps

TODAY’S PRESENTATION

End

How we changed and what’s gone well

Page 3: Office for National Statistics - A Case Study

ONS ABOUT US

INDEPENDENT

employ 3800 staff

The collection, compilation, analysis and dissemination of a range of key economic, social and demographic statistics about the UK

more than 650

different statistical

releases a yearUK's National Accounts

(Gross Domestic Product, National

Income and Expenditure)

vital eventscensus in England and Wales.

inflation figures

1.5 MILLION forms to 284k businesses each year plus 0.5m interviews

Page 4: Office for National Statistics - A Case Study

Why did ONS need to

change ?

demand for data

times are changing

respondent expectations

Need to change

Page 5: Office for National Statistics - A Case Study

demand for data

researchpolicy

Big and admin datatrends

Demand for data

Page 6: Office for National Statistics - A Case Study

Times were changing

Page 7: Office for National Statistics - A Case Study

Respondent Expectations

Page 8: Office for National Statistics - A Case Study

quality v speed ?

Page 9: Office for National Statistics - A Case Study

How ONS went about changing

consistent and flexible

third party help

educationand coaching

Page 10: Office for National Statistics - A Case Study

What’s gone well – delivery

•Earlier value – Dec 13 not late 2014 for electronic collection pilot•Website Alpha built in 12 weeks with team of 10• Nearly 3 times the number of changes/features deployed•Significantly fewer defects escaping•Non-IT teams using as well

Page 11: Office for National Statistics - A Case Study

What’s gone well - team level

Value

Flow

Quality

Tools & Automation

Process

Collaboration & Feedback

Team

WIP

0.0

2.0

4.02013

2013 (Adjusted)

2014

Page 12: Office for National Statistics - A Case Study

What’s Gone Well - vocabulary

Viral vocabulary

shift

MVP

Stop existing in favour of new

Value

Next most

important

Product owner

T-Shaped people

Page 13: Office for National Statistics - A Case Study

What would we do differently next time?

AGILE >>Value, Flow, Quality

Page 14: Office for National Statistics - A Case Study

Work in Progress

SMALLER TEAMS

AGILE NOT USED AS AN EXCUSE

CHANGE FUNDING MODEL

AGILE AT SCALE / PORTFOLIO VIEW

GOVERNANCE – it’s all about the story

Page 15: Office for National Statistics - A Case Study

Next

Next Steps

Business Change focus

Agile Governance

Whole TeamsBite size learning


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