OhioAthle*cDirectors
Crea%ngAWinningCulture
November14,2017JackSlavinski–704-936-6703
TwiEer:@[email protected]
AMBALikeProgramThismaterialmaynotbecopiedorduplicatedinprintordigitallywithoutpriorpermissionbyauthorJackSlavinski.
SessionTopics
Ø Keynote:TheImpactsofCultureØ Breakout:BuildingaHighPerformingCulture
JackBio
q Leadershipdevelopmentconsul*ng-Athle*cs,educa*on,bizq Transforma*onalleadership&org.changeroles:Corporate&
ManagementConsul*ng:Ci*,GE,Xerox,TIAA++q DegreeinTechnology/So`wareEngineeringq SeniorLectureratOSU–6thyear:EngineeringCollege
(Undergraduate,GraduateandMasters).TaughtatFisherCollege.q Workedw/author/mo*va*onalspeakerJonGordon&Focus3q ResideinDelaware/Powellwithfamilyq Hobbies:Research,collegefootball,workingout,outdoors
SchoolDistrictClients(par*allist)q OlentangyDistrict-All23schoolsq OlentangyLibertyHighSchoolq OlentangyHighSchoolq OlentangyOrangeHighSchoolq Aus*ntowndistrictq Aus*ntownschoolsteachersq Aus*ntownathle*csq NewAlbanyHighSchoolq LoganHighSchoolq ThomasWorthingtonHighSchoolq WorthingtonKilborneHighSchoolq BigWalnutHighSchoolq WesgallHighSchoolq WhitehallHighSchoolq CenterburgHighSchoolq HamiltonCityHighSchoolq DaytonCitySchoolsq MiddletownHighSchoolq HeathHighSchoolq Others:Example:OCCStudentLeadershipConferences-16-17
SchoolDistrictRolesq Athle*cDirectorsq Coachesq Studentathletesq Individualteamsq Teachersq Principalsq Superintendentsq BoEq PTAq Groupand1/1coaching/trainingsessions
OurLeadershipGoal
DevelopLanguageofCulture
ModeledByLanguageofLeadership
Successdependsbothoftheabove.
PurposefulValues&Beliefs
TheRightBehaviors&Ac%ons
IntendedPerformanceOutcomes
Integrity
Respect
Rela0onships
Perseverance
Mindset/Grit Awareness
StyleFlexing&Adap0ng
CommunicateTrust
InfluenceChange
TeamFirst
Rela0onshipsNeverquit
DeliberatePrac0ce
WhatIsCulture?
§ Individual,team,organiza@onalvalues
§ Assump@ons,aAtudesandbeliefs
§ Determineshowwethink,behaveandrespond
Cultureiswhatleads,actsandperformswhennooneiswatching!
Whatpeoplesee
Whatpeoplesay
Whatpeoplemaynotevenrealize
BelieveInCulture
q Over80%ofleadersbelievethatcultureoffersacompe@@veadvantage.Mostdon’tknowhowtobuildoneorfailtotakepurposefulandconsistentac@ontodoso.Or,theylackpa@ence.
q 100%ofleaderswhohavepurposelybuiltgreatculturesKNOWwhatitcanachieve!
q Reality:Culturealignment+/-amplifiesimpact+/-
InvestmentTranslatesToResults!
TeamswithgreatculturescompetemoreconsistentlyatdifferentlevelsandarehighlyadaptableTeamswithweakculturesfinditdifficulttoworktogether,struggletoadjustandoZenfallshortofexpecta@ons
Culture&Organiza%onalSuccess
Success
FocusonCulture
Organiza%onsthatfocuspurposefullyonculture,achieveexcep%onalresults
Weak/No
Fair
Stronger
Excep%onalTopPerformers
ü Moreunitedü Moresuccessü Moreresilientü Moreadaptableü Morefun
CultureAssessmentQues*ons1.Ourcultureiswelldefinedandclearlyunderstoodbytheteams2.Weclearlyknowthevaluesourculturestandsfor
3.Ourculturereflectsoursharedvalues,beliefsandexpecta%ons-inwordsandac%ons
4.It'sclearthatourculturedrivesexpecta%onsandbeliefs,whichdrivebehaviors4.Ourculturehasdeterminedhowwellwehaveperformedandexecute5.Weevaluatepeoplebasedupontheircharacteranda[tudestoensureculturefit6.Wetalkupandreinforceourcultureallthe%me.Wewillfighttokeepit.7.Inourorganiza%on,everyoneunderstandstheycreateandownapieceofculture
Source:AssessmentdevelopedforJonGordon-YouWinInTheLockerRoomFirst
Rateyourprograms:Stronglydisagreetostronglyagree?
DownwardTrendInSocietalBeliefsInValues!
Adhe
rence&beliefinvalues
Time
Gallup:Almost75%ofAmerican’ssurveyedbelievethereisavaluesdecline.Translatestoancon@nuedincreaseinindependentthinking.
Thisiswhatwillcon@nuetooccurifyoudoNOTHING
IndividualBeliefs
Observa*onsEventsCircumstances
ThoughtsIndv.BeliefsChoices
IndividualBehaviors&Ac@ons
Whenindividualsdon’tbelieveinorfeelpartofsomethingbiggerthanthemselves
Decisions
ThoughtsTeamBeliefsChoices
ThoughtsTeamBeliefsChoices
ThoughtsTeamBeliefsChoices
ThoughtsTeamBeliefsChoices
WeAreOne
Accountability
GotEachOthersBacksBe`erTogether
CultureUnitesandCreatesInterdependence
UnitedTeam
Behaviors&Ac@ons
AllOutAllTheTime
Decisions
APurposefulCultureWillChangeTheTrajectory
Adhe
rence&beliefinvalues
Time
PeopleWANTtobepartofateam,programororganiza@on,aslongasitswelcomingandtheyfeelconnectedtoit
TheSystemicPowerfulImpactsOfCulture
1. Culturedrivesexpecta@onsandbeliefs
2. Expecta@onsandbeliefsdrivebehavior
3. Behaviordrivesandcreateshabits,responsesandac@ons
4. Ac@on’sgenerateperformanceoutcomesandcreatethefuture
LiEleToNoFocusOnCulture?
q Can’tcomplainaboutinconsistentbehaviorsq Hardtoliveuptoandmodel“values”or“whatwestandfor”
q Behavioralaccountabilityandenforcement?q Coachingevalua*on/hiringcriteriamorefocusedon“technical”skills
q Difficultteachingleadershiplifebehaviors&skillsbeyondthesport
JustGiveMeMoreTalent!
q Wecanneverhaveenoughtalent…q But,it’sculturethat:
q Maximizestalentq Unifiestalentq Ignitesandenergizestalentq Helpstalentdealwithadversityq Givesgreaterconfidencetotalentq Teachestalent(leadershiplife)skillsbeyondthesport
StatementLeadershipDoesn’tWork
q Justexpressing:– “Ourculturemustimprove..”– “Thatcoachmustteachourplayershowtolead”– “OurathletesneedtoleadbeWer”– Anyotherformsof“statementleadership”aEempts
q Peopleneedtobesystema@callytaught“howto”
Required:Mastering/TeachingLeadershipLifeSkills
InfluenceChange
Rela%onships/Trust
Communica%on/StyleFlexing
SelfAwareness&Control
Mindset(&Grit)
TeamCulture
Self
Others
LifeSkills
Delib
eratePrac%ce
AchievingALeadersFullPoten*al
Effec@venessLimit
+
TruePoten%al
ü Mindset&Gritü Selfawarenessü Styleflexingü Emo%onalcontrolü Communica%oneffec%venessü Rela%onshipsü Trustü Influenceü Decisionmaking
GetsACoachingJob WinsTheLockerRoom
Analy%cs:ImpactsOfSkilledLeadershipOnCulture
q Leadershipaccountsfor70%ofteammo*va*onq Posi*vemo*va*onsboostteamsperformanceby30%-40%q Est.90%ofleaderslacksufficientlife/peopleskillsq Leaderswithmoredevelopedlifeskillsthinkdifferentlyaboutthemselves,theirconductanddevelopment
q Leaderswithgreaterlifeskillscanbe2X-4Xmoreeffec*ve
q Byfocusingonthis,anorganiza@onenterstheTop5%+
Sources:Gallup,DeloiEeConsul*ng,WhartonSchoolofBus.,PersonalClientExperience,Other
ItStartsWithHavingTheRightMindset&Grit
+
-6AM 8AM Noon 2PM 7PM
ü Goodenougha[tudeü Nega%vity/complainingü Lackmo%va%onü Lackselfcontrol/impulsiveü Olenonautopilot/easy
ü Posi%veü Purposefulü Willingnessü Accountableü Effort/hardworkü Persevere
EnablesGrowth
PreventsGrowth
WhatDoesAGreatCulture“LookLike”?
q Believes“wecan”.Posi*vemindsets/grit!q Understandseveryoneisaleaderandownstheirshareofinfluenceonculture
q Accountable-Selfandothersq Dependandrelyoneachotherq Unified.Haveeachothersbacks.q Handles,adaptsandrespondstoadversityq Enjoyswhattheydoq Performsatahigherlevel…moreconsistently!
WhatDoesAWeakerCulture“LooksLike”?
TheTeamOnTheBo`om!
ValuesBeliefs
Behaviors
Ac*ons SuccessMindsets
Beliefs
???Behaviors Ac*ons
Trust
Avtudes
Trust
HowWillTheyRespondToAdversity?
ThereAreManyVariablesToSuccess
Condi*oningStrategy
Execu*on
Prac*ce
Culture?
Talent&Skills
Howkeyhasculturebeeninyourschoolssuccessformula?
CultureImpactsEverything!
Condi*oning
Strategy
Execu*on
Prac*ceTalent&Skills
Culture
WhichculturewillperformbeEer?
ValuesBeliefs
Behaviors
Ac*ons SuccessMindsets
Beliefs
???Behaviors Ac*ons
WhichculturedoyouWANT?
Trust
Avtudes
Trust MorePredictable
LessPredictable
WhoCreatesTheCulture?
Leadership Culture Behaviors Ac%ons
Noleadershipteamcansimplygofromstrategytoresultswithoutafocusonculture
Coaches Athletes
Everyonemustowntheirshareofculture!!
Administra%on
DevelopingCultureAc*ons1. GetcommiEed-mindsetandbelieving!2. Createandreinforcevalues(collabora*vely)3. Linkvaluestobehaviorsandoutcomes4. Develop/train/teachalanguageofleading(lifeskills)5. Gainownershipandaccountability6. Createchampions7. Constantlymodel,holdaccountabilityandcelebrate8. Tellstories.Connectperformancetovaluesand
behaviors.9. Beconsistentandpersistent.Don’tletup!
ThankYou!Ques%ons?
DevelopLanguageofCulture
ModeledByLanguageofLeadership
Successdependsbothoftheabove!
PurposefulValues&Beliefs
TheRightBehaviors&Ac%ons
Intended&PerformanceOutcomes
Integrity
Respect
Rela0onships
Perseverance
Mindset/Grit Awareness
StyleFlexing&Adap0ng
CommunicateTrust
InfluenceChange
TeamFirst
Rela0onshipsNeverquit
DeliberatePrac0ce
Character
CultureandLeadership-Breakout
OurLeadershipGoal
DevelopLanguageofCulture
ModeledByLanguageofLeadership
Successdependsbothoftheabove.
PurposefulValues&Beliefs
TheRightBehaviors&Ac%ons
IntendedPerformanceOutcomes
Integrity
Respect
Rela0onships
Perseverance
Mindset/Grit Awareness
StyleFlexing&Adap0ng
CommunicateTrust
InfluenceChange
TeamFirst
Rela0onshipsNeverquit
DeliberatePrac0ce
ToDevelopCulture:
Understanditsstrength&power
Befullycommi`ed
MINDSET+GRIT!
Create(collaborate)
and/orreinforcevalues
Constantlycommunicate,model&celebratesuccess§ Everyoneownsapieceofculture§ Cultureisenabledbyleadership§ Behaviorsgenerateac*ons§ Ac*onsdetermineperformance/results
DevelopingCultureAc*ons1. GetcommiEed-mindsetandbelieving!2. Createandreinforcevalues(collabora*vely)3. Linkvaluestobehaviorsandoutcomes4. Develop/train/teachthelanguageofleading(life
skills)5. Gainownershipandaccountability6. Createchampions7. Constantlymodel,holdaccountabilityandcelebrate8. Tellstories.Connectperformancetovaluesand
behaviors.9. Beconsistentandpersistent.Don’tletup!
BuildingItRequiresTheseLeadershipSkills
InfluenceChange
Rela%onships/Trust
Communica%on/StyleFlexing
SelfAwareness&Control
Mindset(&Grit)
TeamCulture
Self
Others
LifeSkills
Delib
eratePrac%ce
AchievingALeadersFullPoten*al
Effec@venessLimit
Don’tcreatean“ar@ficiallimit”ofyourgrowthandlifepoten@al!
+
TruePoten%al
ü Mindset&Gritü Awarenessü Styleflexingü Emo%onalcontrolü Communica%onü Rela%onshipsü Trustü Influenceü Decisionmaking
Collabora*velyDefineYourValues
Standardsofwhatisacceptableorunacceptable,importantorunimportant,rightorwrong,workableorunworkable,inyourhighschoolandinyoursportandonyourteam.Whatwehighlyrespect.Whatwestandfor.What’smostimportanttous.Whatisexpected.Whatwepassionatelybelievein.The“nonnego@ables”.
ValuesDriveOutcomes
OurBeliefs&Values
ThoughtsBehaviorsAc*ons
PerformanceOutcomes
ValuesDefineandAlignUsandOurBehaviorValuesCreateOurFuture!
GetEveryoneInvolvedInCulture?
Leadership Culture Behaviors Ac%ons
Coaches Athletes
Everyoneownsashareofculture!!
Admin
RequiresMindset&Grit
+
-6AM 8AM Noon 2PM 7PM
ü Goodenougha[tudeü Nega%vity/complainingü Lackmo%va%onü Lackselfcontrol/impulsiveü Olenonautopilot/easy
ü Posi%veü Purposefulü Willingnessü Accountableü Effort/hardworkü Persevere
EnablesGrowth
PreventsGrowth
ValueStatementExamplesq CommiEed100%toteamunityq Mindsetandconstruc*vefeedbackimprovesmyskillsq Respectandgra*tudeq Bealeaderthancanleadandfollowq Respondatyourbestq Avtudeiseverythingq 110%onthefieldq Trustispowerfulandstrengthensusq Beingunitedmakesusstrongerq WeareunitedandcommiEedascoachesq Weteachourstudentathleteslifeskillstosucceedq Wecreateaclimateofposi*vityandaculturewecanallbeproudofq 1%beEereverydayq Ownyourcharacter,onandoffthefield
ValuesBehaviorsOutcomes
Values Behaviors/Actions Outcomes
Caringdeeplyforthesuccessofourstudentsandeachother
Respec*ngoneanotheratalllevels
Everyonegrowingandlearningtogetherasoneteam
EngagingmindsetstoalwaysgetbeEerandachievemore
Doingandbringingourbest,everyday
Together,WeSucceedandAchieveWhenWeValue:
Essen*alToGainingClarityandConsistency
Values Behaviors/Actions Outcomes
We believe in exercising Professional Integrity.
• Hold students to high expectations academically and behaviorally. • Be accountable for our actions/choices. • Develop our skills and maximize our contributions.
• High level of collaboration • More efficient use of time • Efficient and productive meetings • Increased consistency
We believe in showing Respect.
• Be considerate of others’ time. • Engage in focused listening and active participation. • Understand/Accept the perspectives of colleagues. • Practice self and situational awareness when interacting with others. • Commit to proactive, flexible communication.
• Feeling valued as one team • Fewer reactive responses • Elevated transparency • We gain a deeper understanding of each other
We believe in building Relationships.
• Encourage and support one another. • Engage in genuine, positive interactions. • Embrace and appreciate our differences. • Invest the time to create valuable connections.
• Trusting and genuine relationships • Enjoy the team and experience • Increased sense of solidarity • Increased pride in the school and community
We believe in demonstrating Perseverance.
• Recognize adversity as an opportunity to grow. • Use constructive criticism to promote improvement. • Cultivate self-awareness and adjust situationally.
• Sense of empowerment and control • Personal growth • Clearly defined paths of achievement • Higher level of success • A mindset and passion for always improving
TRUST:It’sVeryDifficultToBuildACultureWithoutTrust
Communica%on Rela%onships TrustInfluence
Mindset&Style
AleadersunderstandingandabilitytoINFLUENCEbecomesTheForceMul%plier
TheImpactofCommunica*on
q Studiesshowthat70%(onaverage)ofwhatwecommunicateisoutofsyncwithhowothersneedtohearit– 7%ofwhatwecommunicateisinwords,– 38%toneand– 55%bodylanguage
q Researchshowsthatstyle“choice”impactsateams/organiza*onsperformancebyatleast30%!
q EveryoneCANflex/adapt.
PersonalStyleFlexing
Conduc@ngapersonalstyleassessmentisahighlyprovenwaytogaindeeperselfawarenessonourbehavioraltendenciesandhabits.BigfactorinEmo@onalIQ.
InvolvesAdjus*ngOur“Lens”
Wemustbeadap@veandnotfixedinreadingsitua@ons!Watchoutforyourbiases!
Cri%cal:Coach/AthleteRela%onships&Trust
Coach Athlete
Goals,MutualSuccess&Coopera%on
Trust&Mo@va@on
Studiesshowthatanathletestrustinacoachhasa26%impactonperformance.
HighTrustProgramsCanOutperformLowTrustOnesByWellOver200%
HighTrust
Low
Trust
ü Moreenergyü Moresa%sfac%onü Morefunü Moreunityü Moreadaptableü Higherperforming
Whatisthetrajectoryofyourdepartmentstrustlevels?
ThereAreThreeKeyTrustDimensions
Character Competence
Rela%onship
Trust
Trustimpactsbuy-in,mo%va%onandculture
HowDoWeGettoTrust?
Connec%ng,Commitment&
CaringTrust&Belief
Ac%ons,Performance&
Results
1. Whenwedemonstratecaring,fairandauthen@cbehaviortowardsoneanother,wegeneratemoreofthebrainchemicaloxytocinwithintheirteam
2. Fact:It’sasystema@cmentalandbrainchemicalprocesstriggeredbycommitment/caring
TrustEnablesAHighPerformingCultureToBeCreated
GOOD!!! BAD!!!
OxytocinLevels
Cor%solLevels
Posi@veconversa@onConcernforothersMutualsuccess
DistrustPretendingtolistenEmo@onsdetract
Communica*ngToBuildTrust1. Don’ts
a) Don’tuseacommunica*onhammerwhenafeatherwouldsufficeb) Don’tmakeassump*onsaboutwhatmo*vatesothersorhowthey'dliketo
becommunicatedwithortreated.Askthem.c) Whenunhappywithsomeone'scommitmentlevel,don’ttelleveryonebut
thatpersond) Claimcreditwhenitsnotreallyyourstoclaime) Besilentonimportantissuesbuthaveplentyofsayandblamelater
2. Do’sa) Adapttotheperson,theirsitua*onandcircumstancesb) Communicateusinganar*stpenandnotapaintrollerc) Providerou*nefeedbackasinsightsandsugges*onsforimprovement,not
aEacksd) Backupyourwordswithconsistentbehaviorsandac*ons,includingfollow-
ups
TrustandResults
Chartsource:PatrickLencioni,FiveDysfunc0onsOfATeam
BuildingItRequiresTheseLeadershipSkills
InfluenceChange
Rela%onships/Trust
Communica%on/StyleFlexing
SelfAwareness&Control
Mindset(&Grit)
TeamCulture
Self
Others
LifeSkills
Delib
eratePrac%ce
Review:DevelopingCultureAc*ons
1. GetcommiEed-mindsetandbelieving!2. Createandreinforcevalues(collabora*vely)3. Linkvaluestobehaviorsandoutcomes4. Develop/train/teachthelanguageofleading(life
skills)5. Gainownershipandaccountability6. Createchampions7. Constantlymodel,holdaccountabilityandcelebrate8. Tellstories.Connectperformancetovaluesand
behaviors.9. Beconsistentandpersistent.Don’tletup!
AskYourselfTheseQues*ons1.Ourcultureiswelldefinedandclearlyunderstoodbytheteams2.Weclearlyknowthevaluesourculturestandsfor
3.Ourculturereflectsoursharedvalues,beliefsandexpecta%ons-inwordsandac%ons
4.It'sclearthatourculturedrivesexpecta%onsandbeliefs,whichdrivebehaviors4.Ourculturehasdeterminedhowwellwehaveperformedandexecute5.Weevaluatepeoplebasedupontheircharacteranda[tudestoensureculturefit6.Wetalkupandreinforceourcultureallthe%me.Wewillfighttokeepit.7.Inourorganiza%on,everyoneunderstandstheycreateandownapieceofculture
Source:AssessmentdevelopedforJonGordon-YouWinInTheLockerRoomFirst
BuildingACulture:FinalTipsq Don’tputvaluesormo*va*onalpostersonthewallsifyouaren’tgoingtoteach,drawaEen*ontoandactuallymodel/livethemdaily
q Don’tuse“statementleadership”,asnoneofthattrulys*cksorteachesbehaviorstoensurereten*on
q Makeculturebuildingpartofcoachesperformanceandhiringcriteria
q Maketeachingleadershiplifeskillspartofcoachesperformanceandhiringcriteria
q Believethiscanandwilldifferen*ateyourprogramsandteachlifeskillstoathletesforuswellbeyondthesport
ThankYou!Ques*ons?
DevelopLanguageofCulture
ModeledByLanguageofLeadership
Successdependsbothoftheabove.
PurposefulValues&Beliefs
TheRightBehaviors&Ac%ons
Intended&Excep%onalPerformanceOutcomes
Integrity
Respect
Rela0onships
Perseverance
Mindset/Grit Awareness
StyleFlexing&Adap0ng
CommunicateTrust
InfluenceChange
TeamFirst
Rela0onshipsNeverquit
DeliberatePrac0ce
Character
