DAILY NEWS CONTENTS COLUMBUS, OHIO www. AAAConference.org FRIDAY | MARCH 29 With coupon, while supplies last. Only valid Friday, March 29, at the Academy Store. DAILY DEAL The BEST Guide to Marketing for Audiologists $15 Meet Erin L. Miller, AuD .................. 3 Attendee Spotlight.......................... 4 ABA Is Changing for You! ............... 5 Spot the Differences ....................... 6 Announcing Audiology Community Mobile App....................................... 7 Reasons to Volunteer ...................... 7 Audiologists Storm Capitol Hill ..... 8 How the Academy Can Help Your Employment Needs......................... 9 It Doesn’t Get Any Better Learning in Paradise! ....................................... 9 Photo Gallery ........................... 10–11 Confidence, the Future and Loyalty Set Tone of General Assembly T he discussion at yesterday’s General Assembly was designed to inspire the attendees of AAA 2019. The session, sponsored by Amplifon, started with a moving rendition of the Star Bangled Banner by the AAA chorus. After being introduced by program com- mittee chair Erin Miller, AuD, Academy president Lisa Christensen, AuD, then wel- comed attendees to Columbus with the traditional Ohio State University cheer of spelling “O-H-I-O” to the 60s hit “Hang on Sloopy.” Christensen then recognized the new Past Presidents Advisory Council and the Board of Directors. She made a special recognition to Miller, who was Academy president when Christensen first joined the board five years ago. Christensen said she learned much from Miller’s leadership. (See related article on Miller, p. 3.) The President’s Award winners were rec- ognized at the General Assembly as well: Rachel McArdle, Jane Madell, and George Cire. Also, a special citation was made to Oticon for being a platinum sponsor. Christensen spoke of confidence. She posed if we can stop competing among our- selves and started collaborating how that could boost our community’s confidence. She made a special presentation of the Academy’s Inspiration Award to one of her young patients, Braden Baker, who has raised more than $100,000 to help families with pur- chasing hearing aids. (See related article in yesterday’s Daily News.) Braden couldn’t join us in Columbus, but he sent a video mes- sage, in which he told the audience, “You are the real heroes of me. I feel like everyone in this room really deserves” the award. Academy president-elect Catherine Palmer, PhD, also addressed the assembly. She remarked how the audiology community must use language to position audiologists as integral to the health-care system. Through what we audiologists do, “we save the pro- fession $3.3 billion” she noted. In the future, “our ability will be to improve quality of life,” Palmer concluded. Closing the general session, keynote speaker James Kane spoke on “The Loyalty Switch,” about how to establish loyalty among your patients. Human instinct tells us that loyalty comes down to whether you can make someone feel safer, and can you make his or her life easier and better. He said loyalty is based on three things: trust, purpose, and belonging. Regarding how to make someone feel he or she belongs, he said that once you get passed inherent biases, you can then find common ground that will make people feel as if you are being inclusive to them. A very engaging presentation, Kane ended it with personal notes about audiologists he talked with, set to the tune of the Police’s song “Every Breath You Take.” MORE EXCITING EVENTS TODAY Later today don’t miss the 15th Marion Downs Lecture on “Autism Spectrum Disorder: Considerations for Clinical Care in Pediatric Audiology,” sponsored by the Oticon Foundation. The featured session includes a three-expert panel, who will discuss different aspects of clinical management of hearing loss and Autism Spectrum Disorder. There also will be other featured sessions on Friday featuring ototoxicity monitoring, pediatric vestibular issues, top issues in health-care contracting, and audiology and Medicare. You won’t want to miss the Novel Technologies from 11:30 am to 1:00 pm in the AAA Theater in the exhibit hall. Demonstrations will be provided by Oticon, Phonak, Signia, and ZPower. There are many offerings for students on Friday. Among them are sessions on advo- cacy, unconventional AuDs, and the AuD Practice Bowl. There is the always fun stu- dent scavenger hunt in the exhibit hall, and workshops on cerumen management and auditory neuropathy spectrum disorder. Other student-oriented activities include the Student Research Forum and Student Externship Panel. Speaking of the exhibit hall, stop by the State Fair from 12:30 to 2:30 pm in the attendee lounge in the exhibit hall. Learn more about becoming involved in your state’s audiology community. As a reminder, Friday is the last day for the exhibit hall, it closes at 3:00 pm, so please try to get to those exhibitors with whom you yet haven’t visited. Have you had the chance to experience the culinary experience that is Columbus? Here’s your opportunity: A Taste of Columbus is an exclusive event for AAA 2019 attendees from 7:00 to 9:00 pm in the historic North Market. Spend the evening sampling small plates from a variety of vendors. Check with regis- tration to see if tickets are still available. Remember to record your CEUs at CEU Manager. It is fast and easy…just scan the QR code on your badge. Enter the session titles or codes and refer to your CEU Worksheet to enter the pass code for each session. Complete an evaluation for each session and the overall assessment of learner outcomes. Once you entered all of your AAA 2019 ses- sions, print your transcript on-site! The AAA Chorus sang a beautiful version of the Star-Spangled Banner to open the General Assembly. James Kane said loyalty is established by trust, a sense of belonging, and purpose.
Transcript
DAILYNEWSCO
NTE
NTS
COLUMBUS, OHIO www.AAAConference.orgFRIDAY | MARCH 29
With coupon, while supplies last. Only valid Friday, March 29,
at the Academy Store.DA
ILY
DEA
L The BEST Guide to Marketing for Audiologists
$15Meet Erin L. Miller, AuD .................. 3
Attendee Spotlight .......................... 4
ABA Is Changing for You! ............... 5
Spot the Differences ....................... 6
Announcing Audiology Community
Mobile App....................................... 7
Reasons to Volunteer ...................... 7
Audiologists Storm Capitol Hill ..... 8
How the Academy Can Help Your
Employment Needs......................... 9
It Doesn’t Get Any Better Learning
in Paradise! ....................................... 9
Photo Gallery ........................... 10–11
Confidence, the Future and Loyalty Set Tone of General AssemblyT he discussion at yesterday’s General
Assembly was designed to inspire the
attendees of AAA 2019.
The session, sponsored by Amplifon,
started with a moving rendition of the Star
Bangled Banner by the AAA chorus.
After being introduced by program com-
mittee chair Erin Miller, AuD, Academy
president Lisa Christensen, AuD, then wel-
comed attendees to Columbus with the
traditional Ohio State University cheer of
spelling “O-H-I-O” to the 60s hit “Hang on
Sloopy.”
Christensen then recognized the new Past
Presidents Advisory Council and the Board
of Directors. She made a special recognition
to Miller, who was Academy president when
Christensen first joined the board five years
ago. Christensen said she learned much from
Miller’s leadership. (See related article on
Miller, p. 3.)
The President’s Award winners were rec-
ognized at the General Assembly as well:
Rachel McArdle, Jane Madell, and George
Cire. Also, a special citation was made to
Oticon for being a platinum sponsor.
Christensen spoke of confidence. She
posed if we can stop competing among our-
selves and started collaborating how that
could boost our community’s confidence.
She made a special presentation of the
Academy’s Inspiration Award to one of her
young patients, Braden Baker, who has raised
more than $100,000 to help families with pur-
chasing hearing aids. (See related article in
yesterday’s Daily News.) Braden couldn’t join
us in Columbus, but he sent a video mes-
sage, in which he told the audience, “You are
the real heroes of me. I feel like everyone in
this room really deserves” the award.
Academy president-elect Catherine
Palmer, PhD, also addressed the assembly.
She remarked how the audiology community
must use language to position audiologists as
integral to the health-care system. Through
what we audiologists do, “we save the pro-
fession $3.3 billion” she noted. In the future,
“our ability will be to improve quality of life,”
Palmer concluded.
Closing the general session, keynote
speaker James Kane spoke on “The Loyalty
Switch,” about how to establish loyalty
among your patients. Human instinct tells us
that loyalty comes down to whether you can
make someone feel safer, and can you make
his or her life easier and better. He said loyalty
is based on three things: trust, purpose, and
belonging. Regarding how to make someone
feel he or she belongs, he said that once you
get passed inherent biases, you can then find
common ground that will make people feel
as if you are being inclusive to them.
A very engaging presentation, Kane ended
it with personal notes about audiologists he
talked with, set to the tune of the Police’s
song “Every Breath You Take.”
MORE EXCITING EVENTS TODAYLater today don’t miss the 15th Marion Downs
Lecture on “Autism Spectrum Disorder:
Considerations for Clinical Care in Pediatric
Audiology,” sponsored by the Oticon
Foundation. The featured session includes a
three-expert panel, who will discuss different
aspects of clinical management of hearing
loss and Autism Spectrum Disorder.
There also will be other featured sessions
on Friday featuring ototoxicity monitoring,
pediatric vestibular issues, top issues in
health-care contracting, and audiology and
Medicare.
You won’t want to miss the Novel
Technologies from 11:30 am to 1:00 pm
in the AAA Theater in the exhibit hall.
Demonstrations will be provided by Oticon,
Phonak, Signia, and ZPower.
There are many offerings for students on
Friday. Among them are sessions on advo-
cacy, unconventional AuDs, and the AuD
Practice Bowl. There is the always fun stu-
dent scavenger hunt in the exhibit hall, and
workshops on cerumen management and
auditory neuropathy spectrum disorder.
Other student-oriented activities include
the Student Research Forum and Student
Externship Panel.
Speaking of the exhibit hall, stop by
the State Fair from 12:30 to 2:30 pm in the
attendee lounge in the exhibit hall. Learn
more about becoming involved in your
state’s audiology community.
As a reminder, Friday is the last day for the
exhibit hall, it closes at 3:00 pm, so please try
to get to those exhibitors with whom you yet
haven’t visited.
Have you had the chance to experience the
culinary experience that is Columbus? Here’s
your opportunity: A Taste of Columbus is an
exclusive event for AAA 2019 attendees from
7:00 to 9:00 pm in the historic North Market.
Spend the evening sampling small plates
from a variety of vendors. Check with regis-
tration to see if tickets are still available.
Remember to record your CEUs at CEU
Manager. It is fast and easy…just scan the QR
code on your badge. Enter the session titles
or codes and refer to your CEU Worksheet
to enter the pass code for each session.
Complete an evaluation for each session and
the overall assessment of learner outcomes.
Once you entered all of your AAA 2019 ses-
sions, print your transcript on-site!
The AAA Chorus sang a beautiful version of the Star-Spangled Banner to open the General Assembly.
James Kane said loyalty is established by trust, a sense of belonging, and purpose.
hockey, and read (although I l is ten to books more of ten
these days with an hour commute to and from work). I ’m
currently on a quest to f ind a loving home for a rescue
Labrador retr iever. I ’m excited to welcome my col-
leagues from across the country and around world to
Columbus. I hope you all have oppor tunities to explore
the cit y and enjoy the conference.
WHAT MOTIVATED YOU TO TAKE ON PROGRAM CHAIR?For the past 18 years I’ve had the pleasure of working with my
colleagues from the Ohio Academy of Audiology (OAA) to
create and organize the Ohio Audiology Conference (OAC).
I learned so much from those experiences, serving as the
exhibits and sponsorship chair, planning committee chair,
and for the past few conferences, budget chair. It was eye
opening to absorb all there is to do to manage a conference
including hotel contracts, food and beverage, etc. That expe-
rience, along with serving on the AAA Program Committee
in 2015 and as a subcommittee member in the past, led me to
seek board consideration to serve as the 2019 program chair.
When I learned the conference would be in my adopted
home state of Ohio, in the fabulous city of Columbus, I knew
this would likely be a once in a lifetime opportunity to show-
case our great state. It has been an honor serve in this role
and I encourage others to volunteer for the 2020 conference
in New Orleans. Volunteering for the program committee is
a member’s opportunity to put their mark on the educational
program for the conference!
WHAT ARE THE TRENDS IN AUDIOLOGY THAT YOU BELIEVE ARE REFLECTED IN OR HAVE INFLUENCED THIS YEAR’S PROGRAM?
The program committee and the Professional Development
Council spent considerable time reviewing featured sessions
from past conferences, considering the current needs of our
members, and finding outstanding speakers to address the
ever-changing landscape of audiology. The committee was
pleased we were able to identify experts to discuss teleprac-
tice, ototoxicity, and how we can differentiate ourselves from
others focusing on improving our ability to collaborate and
communicate, to name just a few.
We didn’t forget about some of our long-time favor-
ite sessions either. Hearing Aids in Review is back, the
2018 edition! The Learning Modules Subcommit tee did
a great job to ensure we could address a number of dif-
ferent topics, such as OTC/PSAPs, digital ear scanning,
etc. with as l i t t le overlap as possible. What I enjoy most
about the A A A Annual Conference is there are sessions
for everyone! From pediatr ics to geriatr ics, audiolo-
gists working in hospitals or private prac tices, you will
f ind interesting sessions to help inspire and motivate
you.
WHAT ARE A FEW OF THE EVENTS AT THE CONFERENCE ARE YOU PLANNING TO ATTEND, AND WHY?I attended the inaugural Audiology Career Enhancement
Symposium on Wednesday. This symposium offered our
members, at any stage in their careers, an opportunity to
hear from non-audiologists regarding how to optimize their
professional experience. We provided audiologists with the
skills to enhance their ability to communicate, to influence,
to lead and to succeed. The invited speakers were from oth-
ers areas of health care, business, and psychology and they
offered evidence-based information on how to become the
best version of your professional self.
I ’m truly excited to at tend and enjoyed learning from
exper ts outside the profession of audiology. There
were so many sessions to choose from on Thursday and
today, I ’m stil l tr ying to narrow down what I will be able
to at tend!
ANY NETWORKING TIPS FOR THE CONFERENCE YOU CAN GIVE TO THOSE WHO ARE LOOKING FOR CAREER ADVANCEMENT OR CHANGE?Don’t be afraid to walk up to someone and introduce your-
self. There’s no need to wait for a special time to network.
Every time you sit down in a session, start a conversation with
the colleagues sitting next to you. You never know who you
will meet and what opportunities could be a conversation away.
WHAT ADVICE CAN YOU GIVE NEXT YEAR’S PROGRAM CHAIR AND VOLUNTEERS?This experience was even more rewarding than I imag-
ined and you will have a ton of fun planning the largest
gathering of audiologists in the world! The meetings
team at the Academy is extremely helpful and sup-
por tive of new and innovative ideas. They will help you
every step of the way! I ’m sure that AU Bankaitis (the
A A A 2020 program chair), her subcommit tee chairs,
and the 100s of volunteers who will assist with the pro-
gram, will have a blast. Enjoy the r ide!
Meet Erin L. Miller, AuDAAA 2019 Program Chair
“...we were able to identify experts to... and [improve] our ability to collaborate and communicate.”
STATE FAIRVisit Today in the Exhibit HallAttendee Lounge
Friday, March 2912:30–2:30 pm
Join us at this fun event that showcases audiology pride at the state level.
Clinical Education Forum: Infusing Evidence-Based Practice in AuD EducationHyatt, Union Station CSaturday, March 308:00–12:00 pm Come hear about the challenges involved in effectively educating AuD students to assure that they practice evidence-based audiology upon graduation. educational process.
Hosted by ACAE and CAPCSD.
4 FRIDAY | MARCH 29DAILYNEWS
What Are You Most Looking Forward to at AAA 2019?Attendee Spotlight
I’m most looking forward to learn-ing what’s new in audiology in terms of diagnostics, and how we’re approaching our patients better, and helping them to communicate and hear effectively.
— Michele Chiolan, AuD
Well it’s been a while since I’ve been to an industry conference, so I’m really excited to get updated on more research and innovations overall. I want to interact with some of my colleagues and meet new people and learn.
— Bethany Tucker, AuD
I’m most looking forward to Saturday and the Global CAPD Conference. I want to better under-stand the tools to apply in working with my clients.
— Charlotte Douglas, AuD
I’m looking for all of the updates in tinnitus therapy and retraining therapy.
— Nicole Vitale, AuD
I’m most excited to catch up with old colleagues and meet new friends. I’m looking forward to the Marion Downs Lecture on autism. As a pediatric audiol-ogist, seeing children with the diagnosis of autism is something I do every week.
— Eileen Rall, AuD
I’m looking forward to current research trends in the areas of noise-induced hearing loss and hearing conservation.
— Niaudiolesh Washnik
5FRIDAY | MARCH 29 DAILYNEWS
Discover the complete orchestra at: www.inventis.it
T he Academy is excited to announce the launch of the new Audiology Community mobile app. Members can
now experience the Audiology Community on the go. The app is free to download to any mobile device. It requires members to log in once—your device can save the log in infor-mation for you!
Search for “MemberCentric” in the App Store or Google Play Store. Once down-loaded, select Audiology Community and log in using your Academy username and password.
HOW DOES IT WORK?The Audiology Community mobile app’s functions are easily accessible and are user friendly. The app’s menu allows for easy navi-gation of the many features. These features include the following:
SEARCHING FOR AND CONNECTING WITH OTHER MEMBERS. Members have two ways to connect with fellow audiologists through the app. The first way is through a directory search using a member’s name or contact information. The alternative is exclu-sive to the mobile app. A unique QR code is located at the bottom of each member’s main profile that can be used to quickly receive a contact request after scanning the code. This function is especially useful when networking with others in person at conferences such as AAA 2019.
PARTICIPATING IN DISCUSSION POSTS. Creating and responding to conversations on discussion posts has never been easier than through the mobile app. Posts are organized in a simple way so members can see an over-view of each discussion in which they have access. If a discussion sparks interest a mem-ber can tap on the title to see an overview of that particular discussion with replies and is able to participate in real time. Members also have the option to allow push notifications so they can be aware of new content that is pub-lished by fellow colleagues.
APPLYING TO VOLUNTEER. The Audiology Community is home to the Academy’s vol-unteer program. Members can easily apply to volunteer through the Volunteer section of the mobile app where the description of each opportunity and its associated applica-tion is housed. Members may edit, submit, and withdraw volunteer applications through the app.
VIEWING AND DOWNLOADING LIBRARY RESOURCES. Members can see an overview of all available library resources and can view, comment on, and download specific files to their mobile devices.
Have questions about the mobile app? Visit Academy Central today or contact volunteer leadership coordinator Lauren Reimer at [email protected].
What Did I Do Today to Make a Difference?By David Jedlicka, AuDChair of the Membership Committee
W hat did I do today to make a dif-ference? That is a question that I ask myself every night when
I am reflecting on the day. This stems from the Boy Scout motto of “leaving the world in a better place than you found it.” Like many other audiologists, immediately after gradu-ation I was focused solely on my career as a clinical audiologist. At first the excitement of being an independent clinician and providing hearing health care was my reason for believ-ing that I was having a positive impact in the world.
After practicing for several years, I felt that I had settled into a routine and needed to challenge myself in a different way. My one little spark of inspiration came when a colleague asked me to volunteer with the American Academy of Audiology’s resume review service. This volunteer opportunity did not require a significant time commit-ment, yet it was a great way to give back to audiologists and students.
Most important, this allowed me to see that there were other rewarding ways for me to share my time to help the profession. This small step paved the way to serving on sev-eral committees and tasks forces. From these experiences, my inspiration to leave the field of audiology better than I found it has grown tremendously.
There are people who may not volunteer because they believe they do not have the time or expertise to make a difference. This belief could not be further from the truth. In my experiences volunteering with the Academy, I have found that there is a need for volunteers, whether that person is new to the field or preparing for retirement. There are also plenty of opportunities for those of us who may not have as much free time as we may like.
It is often that initial decision to volun-teer which is the biggest hurdle for people to clear. Once you clear that initial barrier, a world of opportunity awaits. People are often surprised at how much they enjoy volunteer-ing because it is a fun, rewarding experience that allows you to connect with some of the best people our field has to offer.
One of the greatest benefits to volunteer-ing is the experience that you will gain along the way. These opportunities will allow you to transition from simply being a volunteer to chairing a committee or task force. This is the path that I have followed from simply reviewing resumes to becoming chair of the Membership Committee and becoming more involved at the state level.
We all have thoughts and ideas of how we want to see our profession evolve. Volunteering is one of the best ways avail-able to help guide the future of audiology in a positive direction. We all have a common interest in leaving the world of audiology in a better place than we found it. Volunteering and taking an active leadership role are great ways to make sure we achieve that goal.
8 FRIDAY | MARCH 29DAILYNEWS
Safely and gently removes excessive ear wax with microfoam action
1#Doctor & Pharmacist
RECOMMENDED
To order samples foryour office, visityour office, visitDebrox.com/Professionals* pH differs from USP specifications
Easy for patientsto use at home
EARWAX Removal Aid
FOR EXCESSIVE EAR WAX BUILD UP...
Carbamide Peroxide 6.5% Non USP*
Audiologists Storm Capitol HillW hen drafting the United States
Constitution and the Bill of Rights,
the country’s framers wanted to
create a system in which individual citizens
could approach and advocate for themselves
to legislators to improve public policy. This
was deemed so important by them that it was
written into the First Amendment: the ability
to “petition the Government for a redress of
grievances.” In 2019, we have already had a
flurry of activity with audiologists coming to
DC and meeting with their legislators and
staffers, and we expect this activity to con-
tinue well throughout the 116th Congress.
In late February, a group of 16 students from
the Northeast Ohio AuD Coalition (NOAC)
went to DC to meet with their legislators.
Over the course of one day, NOAC’s students
had meetings with 16 different congres-
sional offices and they were able to work to
educate congressional offices on the impor-
tance of hearing health care and the role of
the audiologist within the health-care sys-
tem. The group also worked on issues related
to student loan forgiveness and telehealth,
discussing the Medicare Telehealth Parity
Act and the Access to Frontline Health Care
Act. This was the third consecutive year that
NOAC went to DC to lobby for the profession
of audiology.
In early March, we were lucky to be joined
by five students from the Student Academy
of Audiology chapter at Auburn University.
They went on the heels of World Hearing Day
and were able to educate their members of
Congress on the importance of identifying
and treating hearing loss early. The Auburn
SAA students also discussed other issues
related to audiology such as the Medicare
Telehealth Parity Act and the Access to
Frontline Health Care Act over the course of
seven meetings with congressional offices.
This was Auburn SAA’s first trip to DC and
the Academy is hopeful that this will continue
into the future.
Later in the spring, we are expecting
groups of students to travel to DC from Ohio
State University and from Nova Southeastern
University. The SAA board also is expected to
make Capitol Hill visits as part of their board
meeting later this year. These meetings are
crucial to connect the work that the Academy’s
government relations team discusses with
legislators and staff to the day-to-day expe-
riences of audiologists everywhere—issues
that are absolutely critical to the future of
audiology, such as patients having access to
audiologists, greater coverage of services,
telehealth expansion, student loan forgive-
ness, a strong audiology program at the VA,
funding for the National Institutes of Health.
When Academy members visit DC, they help
move these issues in the right direction and
remind legislators about the importance of
hearing health care.
Academy staff are here to help our profes-
sional and student audiologists when they
visit Washington. Staff will provide briefing
materials and set up meetings with legisla-
tors and their staffs as well as help usher
folks throughout the Capitol complex to get
to meetings as necessary. As the Academy
looks to build on its robust advocacy profile
in the 116th Congress, having audiologists
share their individual stories is so critical to
seeing Congress recognize the importance
of hearing health care and address the issues
that will impact audiology for years to come.
Interested in organizing a visit to Capitol
H i l l ? C o n t a c t t h e A c a d e m y o f f i c e a t
to forest green.2. Removed window off side of building.3. Added terrifying wolf spider.4. Removed woman.5. Removed pole.6. Altered the Mural by removing head of rider.7. Changed the color of the guys shorts.8. Removed plant and replaced with large
orange ball.9. Changed the name of store from “Brassica”
