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YOUR LOGO
Workforce Camp
Norma NobleApril 28, 2009
OKLAHOMA
STRATEGIES AND INTERVENTIONS
Managing Complex Change
Vision
Vision
Vision
Vision
Vision
Skills Incentives Resources Action Plan++
Skills
IncentivesSkills
IncentivesSkills
Incentives Resources Action Plan
Incentives
Skills
Action PlanResources
Action Plan
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Action PlanResources
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Change
Confusion
Anxiety
Resistance
Frustration
Treadmill
Getting Everyone Rowing in the Same Direction
Vision
Beliefs
Mission
Goals
Strategies
Action Plans
“Leadership is getting people to follow you!”Commandant of West Point
YOU MAY HAVE TO BUILD AND USE A COALITION OF THE WILLING!!! NORMA
Continued Partnership with Air
Logistics Center/ Tinker AFB
Have now placed about 640 students in internships/employment.
Total income = over $25,000,000
ROI = benefits to Tinker AFB, benefits to the individual, benefits to the community and state in terms of tax revenue.
The role of leadership is to optimize the system...
Former State Current State
Desired State
Aim of the
OrganizationAim of the
Organization
Aim of the
OrganizationCustomer Customer
Customer
Goals &
Measurements Goals &
Measurements
Goals & Measurements
Shaping Our Response
State & Regional
Moving from Hunting to Gardening (slowly), WIA AS PLAYERS ON ECONOMIC DEVELOPMENT TEAM!
Focusing on Industry Clusters
Emerging Clusters of Knowledge & Competency
Asset Mapping – linking assets
Hubs & Nodes – understanding the value chain- Hubs – sufficient critical mass to drive development- Nodes – support development with complementary process
Moving from taking the order to anticipating the order
BIG IDEAS FOR STATE
WORKFORCE DEVELOPMENT IN PARTNERSHIP WITH ECONOMIC DEVELOPMENT – KEY TO STATE’S ECONOMIC FUTURE AND THE KEY TO SUCCESSFUL WORKFORCE DEVELOPMENT
PREVIOUS: SECTOR INITIATIVES - ECON - WD
WHAT WOULD PARTNERSHIPS LOOK LIKE?
- Role of Industries – Start Healthcare
- Role of Chambers, Economic Development
- Role of Workforce Solutions Staff Team
The Big
Issue
Strategies InterventionsLaws ofChange/Improvements
Changing or
Improving
The -
WHAT?
HOW?
HOW FAST?
HOW MUCH?
MOVING THE NEEDLE
Page 10
Strategy Tactics
Operations(Operational Art)
Strategy, Strategy, Tactics Tactics and Operationsand Operations
The Three GROW InitiativesTranslation of the strategic plan
Initiative #1:
Growing talent, skills and knowledge
Initiative #2:
Growing and delivering solutions for talent recruitment and retention
Initiative #3: Growing awareness and success
Implementation Initiatives
Getting It Done
How? Utilizing Sector Approaches
Grow Oklahoma Campaign
Developing Regional Teams
Certifying Work Ready People and Communities
Growing Our Businesses
Developing the Talent Pipeline
Tapping Into Alternative Labor Pools
HOW CAN THE STATE/ REGIONS
MAKE INFORMED ECONOMIC JUDGMENTS
AND DETERMINE SMART WIA/WF INVESTMENTS
TO SUPPORT THEIR STRATEGIC OBJECTIVES?
The Big
Issue
Strategies InterventionsLaws ofChange/Improvements
Changing or
Improving
The -
WHAT?
HOW?
HOW FAST?
HOW MUCH?
WHAT WE WOULD DO DIFFERENTLY
WHAT WE WOULD DO DIFFERENTLY?
YOU CAN CHANGE 2, BUT NOT 3 EFFECTIVELY, AND NOT 4 AT ALL!
ALWAYS FOLLOW THE MONEY; SPEND THE MONEY
FUND BOTH OUTREACH AND A COMMUNICATION INITIATIVES
REMEMBER WHO YOUR CUSTOMER IS: GOVERNOR? LEO’S? STAKEHOLDERS? DOL? ASK THEM HOW YOU’RE DOING – OFTEN!
TALK WITH EMPLOYERS TOO, NOT ALWAYS THROUGH INTERMEDIARIES.
KEEP A COACH(ES) TALK WITH THEM.
READ; LISTEN TO A VARIETY OF ‘EXPERTS’.
THEN, TRUST YOUR GUT!
Job Training vs. Talent Development
Job Training
Transactional
Individual
Jobs that exist NOW
Immediate results
Workforce System operates more independently
Talent Development:
Strategic
Sector focused
Designed to CREATE jobs
Longer-term, sustainable results
Workforce System operates with and through partners
Transformative in nature
IN WIA COLLABORATION
CONVENER – ARTICULATE THE ISSUES
COACH – HELP KEEP THE PATHS OPEN
COMMUNICATIONS (Messages and Messaging) – NOT JUST MARKETING
CONNECTION – BROKERING
CONSULTANT – KEEPING FOCUS, RESULTS
CATALYST: GO-GETTER, ACHIEVER
($$, DATA/STUDIES, TRAINING, DELIVER THE WIN FOR THE COLLABORATION)
Tools
Sector Reports/ Reliable data
Career Readiness Certificate as a sector tool for regional competitiveness
Website for career management that a sector based component and micro sites for targeted messaging
Report card- The brutal truth
Employer Surveys
Regional sector summits- Skills partnerships
Regional specific publications
Industry Sector tool kit – technical assistance
Key Questions we will need to answer in our Recovery plan
What is the Governor’s vision for ensuring a continuum of education and training opportunities that support a skilled and credentialed workforce?
“4400” more credentialed Oklahomans with ARRA?
Identify the Governor’s key workforce investment system priorities and how each will lead to actualizing the Governor’s vision for workforce and economic development.
Which priorities will make Oklahoma more competitive in 2012?
Describe innovative service delivery strategies that the state has or is planning to undertake to maximize resources, increase service levels, improve service quality, achieve better integration and meet other key state goals.
4 Priority Categories
Transform Service Delivery System - Guidelines: Not business as usual, Focus on Strengths, Exploit use of existing
infrastructure, re-think the model and be creative: Initial focus on youth (emerging workers)
Transforming Re-employment and Employer Stabilization Services- Dual employer/ client focus to provide services to individuals that will quickly
connect them to employers and their skill needs. Business Services to support sectors, employee retention, layoff aversion
Transforming Career Pathways - increase the numbers of credentialed Oklahoman’s including Career
Readiness Certificates, Key Train skill development/ work readiness and post secondary credentials and degrees – incorporating apprenticeships, internships, mentorship's, entrepreneurships, etc.
Transforming Data Collection, Tracking and Reporting System- For data based policy/ decision making and to ensure transparency/
accountability -
Desired State:Desired State:
Health CareHealth Care
Home Health, Nurses Aide
Licensed Practical Nurses
Mental Health Career
Registered Nurses
TechniciansClassroom Training – Long Term, On the Job Training,Apprenticeships
Classroom Training – Long Term, Internships, Work-based Learning (4+1)
Classroom Training – Long Term, Work-based Learning (4+1)
Classroom Training – Short Term, Work-based Learning (4+1)
Classroom Training – Long Term, Simulation
ActionGet Involved
Which of the Grow Oklahoma initiatives speak to you? To learn more, go to www.OKcommerce.gov/council or www.GrowOklahoma.com.
Grow Initiative #1: Growing talent, skills and knowledge
Grow Initiative #2: Growing and delivering solutions for talent recruitment and retention
Grow Initiative #3: Growing awareness and success
WEBSITES
Growoklahoma.com
Okcommerce.gov/council
c2er.org (ACCRA)
American Association of Community Colleges (AACC)
American Chamber of Commerce Executives (ACCE)
American Planning Association
California Workforce Association (CWA)
Council of Competitiveness
International Economic Development Council (IEDC)
National Association of Regional Councils (NARC)
National Association of Workforce Boards (NAWB)
National Workforce Alliance (NWA)
Southern Growth Policies Board (SGPB)
State Science and Technology Institute (SSTI)
University Economic Development Association (UEDA)
Utility Economic Development Association (UEDA)
Urban Institute
Pew, Kaufman, Gates, Knowledge Works etc.
Aspen Institute, Jobs for the Future
States: Minnesota, Florida, Washington, Illinois