Education InstituteFriday August 9, 2013

Stephen Abram, MLSLighthouse Consulting Inc.

2014 Tech Forecast For Libraries

Welcome   • Stephen Abram is a strategy,

marketing and direction planning consultant with Dysart & Jones.

• He is CEO of the Federation of Ontario Public Libraries.

• He plans Symposia for the iSchool @ Toronto and will launch an series on advocacy for libraries in Autumn 2013.

• He is a past president of SLA, the Ontario Library Association and the Canadian Library Association. He is the author of ALA Edition’s Out Front with Stephen Abram and Stephen’s Lighthouse Blog.

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These slides are on Slideshare and Stephen’s Lighthouse

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What’s your reaction to ideas?

Accept that change is an

attitude

Being More Open to Change

Librarian Magic

What are your magic tricks?

Think deeply about . . .

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Your Operation’sScalability

Your Sustainabilit

y

The Depth of your Relationships

How you Set Priorities:

Daily and Future

Risk Taking in Librarianship

Avoiding the triple diseases of:1. Conflict avoidance2. Passive resistance3. Risk aversion

The Library as Sandbox

CrowdfundingIndieGoGoKickstarterRocketHubCharity and non-profits options

eLearning and MOOCs

Offering real education in library settingGale’s Learn4Life, Lynda.com, Atomic Learning, etc.MOOCs

Making and Makerspaces

More than a 3D printer and scannerThese are programs.Everything from creative writing and poetry slams, to cooking and carpentry and sewing and crafts to LEGO® and robotics…

Video Production

As simple as a green wallAs techie as a Mac and an iPhoneStory-time, teens and ads, . . .

Experience Portals

What is the transformational process?Let’s move off of the transactional emphasis…

Dashboards

News in print is dying.What are you doing about it for your community?Do you have a dashboard template for supporting your community when disasters strike? Are you trying to go it alone?

The Serious Cloud

You’re mostly in the cloud already!Now move the rest and get TCO (total costs of ownership) savings in the 60-70% range.And get more flexibility and get off the evil software and server upgrade hamster wheel.There is a metadata cloud that you can use with APIs (OCLC Linked Data, DPLA, …)

Library BIG Data

Mining your own data• ILS• Website data• Licensed database usage• Gate counts• etc.And then making it visually interesting and informative

Analytics Driven Strategies

Learning to mine your analyticsGetting to next generation measuresMeasurements not statisticsImpact not effort

Recommendations

Are you mining your readers?And then making it visually interesting and informative

Libraries as Retailers

Toronto Public LibraryReadersFirst InitiativeBibliocommons, LibraryThing, GoodReads

Streaming Media

Preparing for the end of DVD and CD-ROMStreaming collections of movies, documentaries, non-fiction, videogames, music, podcasts . . .Freegal, Overdrive, etc.

Mobility

Have you honestly set goals here?Are you missing something or in denial? Look around…What’s your app plan? What does your virtual experience look like on your phone?

Discovery Systems

Understand the difference between consumer search, professional search, and discovery

Next Steps in Search

• Facial and image recognition search• Spoken word searching• Semantic search (adding context to remove ambiguity from search results)• Sentiment search (displaying and detecting bias and point of view in search results)• Tiled search display (displaying results across multiple contexts in tiles)• Taxonomic search (offering additional search improvements based on the internal architecture

of the database or the taxonomy, ontology). • Visualization • Structured and unstructured information search• Pre-coordinate vs. post-coordinate indexing• New algorithms

Social Media as Content

Social media is no longer a trivial plaything• LinkedIn• Twitter• Facebook• Pinterest, Instagram, Vine, etc.

Relationship Management

Your customer database is your most important asset and it’s neglected in libraries.How do you use your data?

Born Digital - Never in Print

Growing issue in 2014 for all types of libraries“Curation”Conversations

“Push” Advocacy

StoriesViralitySocial engagementVisual (Ben Bizzle at Craighead County Library)

Tell Your Story: Until lions learn to write their own story,

the story will always be from the perspective of the hunter not the hunted.

Enjoy your weekend!

Stephen Abram, MLS, FSLAConsultant, Dysart & Jones/Lighthouse Partners

Cel: 416-669-4855stephen.abram@gmail.com

Stephen’s Lighthouse Bloghttp://stephenslighthouse.com

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