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Are Libraries Innovative Enough? OLA Super Conference Feb. 3, OLA Super Conference Feb. 3, 2006 2006 Stephen Abram, Vice President, Innovation
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Are Libraries Innovative Enough?
OLA Super Conference Feb. 3, 2006OLA Super Conference Feb. 3, 2006
Stephen Abram, Vice President, Innovation
What is Innovation?What is Innovation?
An innovation is an idea, practice, or object that is perceived as new by the individual or other unit of adoption.
It matters little, as far as human behavior is concerned, whether or not the idea is new as measured by the lapse of time since its first use or discovery.
The perceived newness of the idea for the individual determines his or her reaction to it. If an idea is new to the individual, it is an innovation.
Everett Rogers
Can we find our power?Can we find our power?Can we use it for good?Can we use it for good?
Libraries Daily CirculationLibraries Daily Circulation
1. OCLC, “Libraries, How They Stack Up”, Copyright 2003 OCLC Online Computer Library Center, Inc.
2. Cox, John. “Amazon dives into technology services.” InfoWorld, June 10, 2003. <http://www.infoworld.com/article/03/06/10/HNamazondives_1.html? Business> (Accessed August 28, 2003.). “How to go from 100 to 1.5 million unites per day.” Internet Retailer, June 10, 2003. <http://www.internetre tailer.com/ dailyNews.asp?id= 9521> (Accessed August 28, 2003.)
3. FedEx Annual Report 2003
Library Printed Material5.4 M1
Library Online
Material
5.7 M1
FedEx5.3 M3
Amazon 1.5 M2
Libraries as a DestinationLibraries as a Destination
PUBLIC LIBRARY VISITS1.1 Billion
(STATE LIBRARY DATA, 2001-02)
SPORTS ATTENDANCE.2 Billion
(STATISTICAL ABSTRACT 2002, CHART __224)9X
Library Card vs. Driver’s LicenseLibrary Card vs. Driver’s License
New York Public LibrarySix times more people have library cards than driver’s licenses1
1. OCLC, “Libraries, How They Stack Up”, Copyright 2003 OCLC Online Computer Library Center, Inc.1. OCLC, “Libraries, How They Stack Up”, Copyright 2003 OCLC Online Computer Library Center, Inc.
Libraries and McDonald’sLibraries and McDonald’s
There are more libraries in Canada than Tim Horton’s and McDonald’s restaurants combined - 22,000 compared to 2,049 “Tim’s” and more than 1,200 McDonald’s. And for every three donuts sold by Tim Horton’s in 1999, one book or other item was accessed by someone in a library somewhere in the country. In 1999 twice as many Canadians went to libraries as to movie theatres.
And more . . . And more . . .
People go to school, public and academic libraries more than twice as often as they go to the movies.
Reference librarians in public and academic libraries answer more than 7 million questions weekly. Standing single file, the line of questioners
Americans spend more than three times as much on salty snacks as they do on public libraries.
Americans check out an average of more than six books a year. They spend $25.25 a year for the public library – less than the average cost of one hardcover book.
Public libraries are the No. 1 point of online access for people without Internet connections at home, school or work.
95 percent of public libraries provide public access to the Internet.
Examples of Canadian Examples of Canadian Library InnovationLibrary Innovation
Open Canada Digitization InitiativeProject Alouette
Knowledge Ontario
Scholar’sWorkstation
ASIN Portal
8R’s
Resistance is NOT futile!
The Future is not an Extension of The Future is not an Extension of the Pastthe Past
The very things that made us successful will not ensure your future success.
In fact, continuing to do the same things in the future could spell failure.
Organizations must be retooled, new skills must be learned or brought into the organization to ensure our viability
Occasionally, you must leave things behind as you evolve and move forward.
It’s a 12 Step Program
The Future Ain’t What it Used to Be!The Future Ain’t What it Used to Be!
2000 Light Stopped2000 Light Stopped
2001 Light Slowed to Bicycle Speed2001 Light Slowed to Bicycle Speed
2002 Light Sent into Future2002 Light Sent into Future
2003 Light Transported2003 Light Transported
The question we should be asking is…The question we should be asking is…
What’s the BEST future FOR libraries?What’s the BEST future FOR libraries?
Lots of BIG questions to think aboutLots of BIG questions to think about
What will it mean to libraries if their services can be delivered to cheap devices that almost everyone has with them all the time? Think about it… Smart phones easily and cheaply offer Web, e-mail, music, talking books, e-books, etc. Be creative. Design your portal to deliver
just what's needed, in the format that's needed. Don't drown them!
The Smartphone EmergesThe Smartphone Emerges
http://www.snopes.com/photos/advertisements/pcpen.asp
Chinese e-inkChinese e-ink
Nano PhoneNano Phone
Web-enabled cards…!?Web-enabled cards…!?
Everything’s getting smallerEverything’s getting smaller
Lots of BIG questions to think aboutLots of BIG questions to think about
What will it mean for libraries if secure, broadband connectivity is ubiquitous in your community?
Think about it… What if Google's investment in free broadband wireless through the electrical grid is wildly successful?
Google invests in wired …Google invests in wired …
Bidirectional wireless moduleBidirectional wireless module
Hydro Broadband
Lots of BIG questions to think aboutLots of BIG questions to think about
What will it mean for libraries if secure, broadband connectivity is ubiquitous in your community? Think about it… What if Google's investment in free broadband wireless through the electrical grid is wildly successful? Be creative. Compete. Make a difference by
empowering your community to take advantage. Innovate.
University and CollegesSchools and Public Libraries
Card Holders
Content &e-Resources:
eGov, Programs &
Alliances
Local and Government
Partners
DE Learning &Education
FutureComponent
Community Groups
FutureComponents
CollectionsConnections &
Resources
Emerging Model for Community, Learning and Research Enterprises
Faculties Students
Researchers
Clubs Hobbyists
"I see stupid people...they're everywhere...
they walk around like everyone else...
they don't even know that they're dumb. They Google, they blog, they
IM…"
The questions keep coming…The questions keep coming…
What does it mean if a decent computer is available for under $150.00? Think schools, public libraries, gyms, stores, playgrounds, clubs, etc.
The questions keep coming…The questions keep coming…
What does it mean if a decent laptop is available for under $150.00? Think schools, public libraries, gyms, stores, playgrounds, clubs, etc. Think transformation. How will you
empower learning, finding, and contextual experience?
The questions keep coming…The questions keep coming…
What does it mean if virtually all content in any kind of container is available through the Internet? Video, music, books, learning, courses, pictures, drawings, art, etc. Do you drown, surf, or swim? How does
everyone learn the skills? How do “quality and context” rise above “simple search and find?” What are the risks of satisficing?
And they don’t get And they don’t get any easier to answer! easier to answer!
What impact will Millennials have? What about post-Millennials? These are Internet natives, not immigrants If people and technology change,
how must libraries and librarians evolve?
EverQuestEverQuest
And they don’t get any easier to answer!And they don’t get any easier to answer!
Is your library ready and preparing for the end of the web, the end of the browser, the extinction of DVD’s, the decline of e-mail, the emergence of subscription software, the next broadband leap, the flat world, intelligent locations, …?
And they don’t get any easier to answer!And they don’t get any easier to answer!
What if there were no libraries? What would you do if you were
starting from scratch to meet people’s needs? Would your plans bear any resemblance to current plans libraries have for the future?
And everybody’s talking about Google!
If libraries simply align themselves with Google, what are they missing? Who remembers that Google is focused on “search”
for meeting commercial and advertiser’s needs Who's ensuring that people and entire communities
have access to quality information, resources, and services --- i.e. sustaining knowledge?
Who’s keeping in mind that discovering knowledge involves more than simply “searching and finding” content?
US
““The best way to predict The best way to predict the future is to invent it.”the future is to invent it.”
― ― Alan KayAlan KayComputer Technology PioneerComputer Technology Pioneer
But . . .But . . .We better be keeping an eye out.We better be keeping an eye out.
Library 2.0Library 2.0
WEB 2.0WEB 2.0
It means achieving the original vision of the It means achieving the original vision of the web in the next phase – the real transformation web in the next phase – the real transformation
rather than this past period is simple, rather than this past period is simple, sssllllooooowwwsssllllooooowww change. change.
Librarian 2.0
The Guru of the Information age!
Librarian 2.0
Understands the power of the Web 2.0 opportunities
Understand the power of the Web 2.0 opportunities.Understand the power of the Web 2.0 opportunities.
Librarian 2.0
Learns the major tools of Web 2.0 and Library 2.0
Librarian 2.0
Combines e-resources and print formats and is container and format agnostic.
Librarian 2.0
Is device independent and uses and delivers to everything from laptops to PDAs to iPods..
Librarian 2.0
Develops targeted federated search and adopts the OpenURL standard.
Librarian 2.0
Connects people and technology and information in context.
Librarian 2.0Doesn’t shy away from non-traditional
cataloguing and classification and chooses tagging, folksonomies and user-driven
content descriptions where appropriate.
Librarian 2.0Embraces non-textual information and the power of pictures, moving images, sight
and sound.
Librarian 2.0
Understands the ‘long tail’ and leverages the power of old and new content.
Librarian 2.0Sees the potential in using content
sources like the Open Content Alliance, Google Print and OpenWorldCat.
Librarian 2.0Connects users up to expert
discussions, conversations and communities of practice and
participates there as well.
Librarian 2.0Uses and develops advanced social
networks to enterprise and community advantage.
Librarian 2.0Connects with everyone using their
communication mode of choice – telephone, Skype, IM, SMS, e-mail, virtual reference, etc.
Librarian 2.0
Encourages user driven metadata and user developed content and commentary
Librarian 2.0Understands the wisdom of crowds and
the real roles and impacts of the blogosphere, web syndicasphere and
wikisphere.
Librarian 2.0Understands their users at a deep level –
not just as pointers and clickers but by thei goals and aspirations.
Librarian 2.0Understands end users deeply in terms of their goals and aspirations, workflows, and
social and content needs, and more
Librarian 2.0Librarian 2.0 is where the user is, when
the user is there. This is an immersion environment
Innovation TipsInnovation TipsFear of FailureFear of Failure
Innovation TipsInnovation TipsListen Outside of LibrariesListen Outside of Libraries
Innovation TipsInnovation TipsCross the GenerationsCross the Generations
Innovation TipsInnovation TipsFollow WellFollow Well
Innovation TipsInnovation TipsSeek ExperiencesSeek Experiences
Innovation TipsInnovation TipsBlog Both WaysBlog Both Ways
Innovation TipsInnovation TipsTry something New EVERY DayTry something New EVERY Day
Innovation TipsInnovation TipsLead and ShareLead and Share
Innovation TipsInnovation TipsDon’t Just CriticizeDon’t Just Criticize
Innovation TipsInnovation TipsStay PositiveStay Positive
Innovation TipsInnovation TipsLearnLearnUn
Innovation TipsInnovation TipsListenListen
Innovation TipsInnovation TipsDon’t Kill the BabiesDon’t Kill the Babies
Innovation TipsInnovation TipsHave a visionHave a vision
Innovation TipsInnovation TipsWork from the customer in, Work from the customer in, ReallyReally put the customer first. put the customer first.
Innovation TipsInnovation TipsNO PUNY VISIONSNO PUNY VISIONS
Meet the BorgMeet the Borg
Resistance is not FutileResistance is not Futile
Are there innovation attitudes?Are there innovation attitudes?
The power of libraries
So, Are Libraries Innovative Enough?
“A year from now you may wish
you had started today.”
—Karen Lamb
Stephen Abram, MLSVP Innovation
http://www.sirsidynix.com
Thanks
Stephen’s Lighthouse Blog and Stephen’s PPTs and articles are on my Website
