Date post: | 10-May-2015 |
Category: |
Technology |
Upload: | angela-carver |
View: | 442 times |
Download: | 4 times |
Omni-Channel Retailing in Warehousing & Distribution
“Brick to Click”
By Angela Cox
What is Omni-Channel Retail?
What is Omni-Channel Retail? -A distribution strategy where retail, wholesale and e-Commerce channels merge together to give consumers a seamless end-to-end experience from anywhere
Why is Omni-Channel Retail increasing in popularity?
Consumers expect fast and efficient delivery times
Increase in online shopping activity worldwide –
More than ¾ of online adults recently surveyed order products and
services online
Consumers are educating themselves before they are making purchases,
many times this is done online
Mobile consumer activity has increased –
84% of store visitors use their mobile devices before or during a
shopping trip
Trends in Consumer Online Shopping
Trends in Consumer Online Shopping
What Do You Need to Optimize Your Omni-Channel Network?
The most common areas needing strong focus are:
Shipping network & rate shopping
In-store customer pick-up
Inventory visibility across all business channels
Network speed and agility
Order capture from all sources
What Tools Do You Need to Optimize These Areas?
1. Warehouse Management System (WMS)
2. Order Management System (OMS) – this is typically included in your
WMS suite
3. Cartonization configurator – this may be included in your WMS suite
4. Shipping Rate Shopping Tool
WMS Needs for Omni-Channel Retailing
Picking & Inventory Handling Logic
*The average online order has 1.2 order lines
Does your system effectively pick 1-2 line orders?
Strictly Define Your Logic in Advance
Pick and Pack processes
How will you handle backorders and substitutions?
Will you fulfill orders from all or select locations?
Will you share inventory across all channels?
Where can items be returned?
How will your system capture orders from all sources?
*TIP : Determine and set up your picking logic to ensure efficient order picking.
OMS Needs for Omni-Channel Retailing
Inventory Visibility and Availability is Key Develop order processing and inventory allocation rules
Consider factors such as:
Order fill rate
Service levels
Delivery times
Freight costs
Order priority (e-Commerce or Store?)
Cartonization Needs for Omni-Channel Retailing
Optimize Packaging to Save on Material and Shipping Costs
Set up cartonization rules based on:
Business Rules
Order Data
SKU information
Cartonization software will select packaging based on the best fit of:
• Dimension
• Weight
• Position
• Fragility
• Other associated factors
Shipping Rate Shopping Needs for Omni-Channel Retailing
Streamline Operations by Rate Shopping with Top Rated Carriers
Most tools allows users to do all this together:
Shop for best rates
Generate associated shipping documents
Prepare labels
Verify weights
Manifest both FTL and LTL shipments for direct to consumer or direct to store
order fulfillment.
Contact Us
800.933.2839
Online Demonstration
Web Chat
Datex Corporation
@Datexcorp
www.DatexCorp.com