1 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Supply Chain Conference
Terry ChanChairman, Hong Kong eCommerce Supply Chain Association
(HKeCSC)
21 Mar 2018Central London, UK
On-going Innovation to the e-Commerce Supply Chain Ecosystem in China and ASEAN
Hong Kong eCommerce Supply Chain
Association (HKeCSC)Akabomedia
2 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Agenda
1 Biography
2 New Retail Ecosystem (eCommerce) - Key Questions
3 New Retail Ecosystem (eCommerce) – Megatrends
4 New Retail (eCommerce) Supply Chain - Transformation
5 New Retail (eCommerce) Supply Chain – Challenges & Opportunities
6 New Retail (eCommerce) Supply Chain – Innovative Model
7 Hong Kong eCommerce Supply Chain Association (HKeCSC)
3 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
1. Biography
E-Commerce Marketplace
(GM, 3PL LazadaAlibaba Group..)
Entrepreneur Founder & CEO
EC-Post Worldwide Co Ltd (e-Commerce Supply Chain
Accelerator)
Keynote Speaker (50+ Conferences in
Asia Pacific)
Advisory Board(Government,
Chambers, Universities, Event
Organizers)
Columnist(e-Commerce,
Technology, Event Organizers, Starts 'up)
Supply Chain 3PL (Management in
DHL eCommerce, FedEx, S.F. Express, Yamato,
Swedish & Danish Post..)
Hong Kong eCommerce Supply Chain Association HKeCSC(First & Only One in Hong Kong)
20+ Years about e-Commerce Supply Chain
4 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
2. New Retail Agekey questions to be asked?
What is New Retail?
☞New Technologies
☞Data-driven
☞Customer Experiences
☞Personalization
5 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
2. New Retail Age key questions to be asked?
Sustainable development?
☞ Enhance customer experiences
☞ Link to data (consumerization)
☞ Enhance transaction processes (online)
☞ Enhance physical experiences (offline)
☞ Additional values (Fusion of online & offline)
☞ Personalization
☞ Product
6 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
3,500
3,000
2,500
2,000
1,500
1,000
500
2014
2015
2016
2017
2018
2019
2020
Sal
es(U
SD
bill
ion
s)
3. E-Commerce Ecosystem – Evolution (1)
Source: Accenture – AliResearch (June 11, 2015)
Domestic e-Commerce
growth 10%
Cross-Border e-Commerce
g r o w t h 2 7 %
Source: Accenture – AliResearch (June 11, 2015)
3. New Retail Age - Megatrend 1
Cross-border Omni-Channel Supply Chain Development
7 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Generation2.0
One toAll
E-Merchants
E-Merchants
Generation 1.0
One toOne
ConsumerProducts
Local 3
1
2 4
9
810
11
International
7
Domesticn China 6
5
CB CB
China
Brazil USA
Local products for worldwideconsumers
Local productsforlocal consumers
S
SS
S
S
Suppliers ECSites
C
C
C
C
C
Generation 3.0
All to All
Local products forlocal consumers
Local products forworldwide consumers
All products worldwide for all consumers worldwide
For Reference Only
3. New Retail Age - Megatrend 2
?
The generation 3.0 of Retail Ecosystem Evolution and Digitalization
8 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Costs Transit-time
Customer Experiences
Quality Management
Critical Successful
Factors (CSF)
3. New Retail Age - Megatrend 3
CollaborationInnovation
Supply Chain Transformation
9 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
4. New Retail Supply Chain - Transformation
Transformation of Supply Chain
Future of Retail
Trend!
10 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Online Channel + Offline Channel + Smart Logistics
Tmall/Taobao + 1688.com + Cainiao JD Mall + 新通路 + JD Logistics
Borderless Retail
4. New Retail Supply Chain - Transformation
Traffic Channel Logistics
New Retail
Alibaba, JD/Tecent are doing! Large Scale!
11 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
4. New Retail Supply Chain - Transformation
Supply Chain Transformation
Lighter Supply Chain Model
12 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
5. New Retail Supply Chain Ecosystem – Challenges (3)
e-LogisticsInefficient & Ineffective
e-InformationNon-Transparency & Lack of Security
e-CustomerHigher Requirements
vs. Capabilities
13 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
5. New Retail Supply Chain Ecosystem - Opportunities?
Suppliers Consumers
HongKong
Intermediate E-Merchants / 3PL
14 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
6. New Retail Supply Chain Ecosystem – Innovations (4)
Cloud Supply Chain
Cloud Warehousing Cloud Fulfillment
Cloud Delivery
Cloud Distributor
15 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Data Exchange Platform
OMS WMS TMS CWS
Data-Driven IT System
Apply across the whole supply chain, end-to-end, real time visibility
6. New Retail Supply Chain Ecosystem – Innovations (6)
16 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Data Exchange Platform
ERP
Cross-border
Customs Platform
Fulfillment Platform
Sales Platform
6. New Retail Supply Chain Ecosystem – Innovations (7)
Data-Driven IT System
17 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Blockchain – Application to the New Retail Supply Chain Ecosystemkey questions to be asked?
How Blockchain
Benefit?
☞Increase visibility
☞Increase security
☞Increase efficiency
☞Better accountability
6. New Retail Supply Chain Ecosystem – Innovations (8)
18 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Conclusion - Key Take Away
1. Key Questions to be asked?
2. Megatrends to be followed?
3. New Retail Ecosystem (Online + Offline + Logistics)
4. Supply Chain Transformation
5. Challenges vs. Opportunities
6. Intelligent Platform + Ecosystem + Modular
7. Disruptive Technologies Application + Accelerator
19 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
2. Hong Kong E-Commerce Supply Chain Association HKeCSC
About HKeCSC
Established in 2017, the first & only one non-profit organization in Hong Kong :
❖ Senior Management
❖ E-Commerce Industry
❖ Supply Chain Orientated
❖ Retail/e-Retail Driven
❖ VIP by Invitation
❖ Advisory Members
❖ Voluntary Support
International brands
Marketplace
Vertical e-tailers
Retailers
Related Industries
Member Categories Examples
*Ex GM, 3PL until 10 Nov 17
20 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
2. Hong Kong E-Commerce Supply Chain Association HKeCSC
Objectives:
1) Build a common platform to share knowledge & experiences
2) Organize eCommerce Supply Chain related activities
3) Provide advisory to the Hong Kong Special Administrative Region
(HKSAR), professional organizations in HK and around the region
21 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
3. ec-Post Worldwide Co Limited
About the company
☞ Established at 2012 in Hong Kong
☞ Cross Border eCommerce Supply Chain Accelerator
☞ eCommerce Experiences
☞ Local Operational Expertise
☞ Customs Speciality
☞ Keynote Speakers
☞ Supporting Organization for Conferences
22 © 2018 Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Thank you for
your attention!
Contact
Terry ChanChairman, Hong Kong e-Commerce Supply Chain Association (HKeCSC)
Founder & CEO, eC-Post Worldwide Co LtdFormer General Manager, 3PL Lazada Crossborder (Alibaba Group)
eCommerce Advisor: Government, Chambers, Universities, Event Organizers
Email: [email protected]