ON-DEMAND JOBS REPORT On-Demand Hiring Trends in 2016Published November 2016

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ON-DEMAND JOBS REPORT (October 2016) 2

WhatA study of hiring trends among a cohort of 22 on-demand companies in the U.S. that have processed nearly 250,000 applicants and hired more than 27,000 people in 2016

GoalTo analyze data on job applications, hires, and time to hire to understand the health of the on-demand industry

https://www.onboardiq.com/jobs_report

CONTEXT

On-Demand Market Broader Economy On-Demand Labor

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22.5mCustomers

178k Payrolls

4.6% Unemployment

Labor market narrowing 2014 > 2016 ↑2.5%

2016 Wages

Spending$57.6b

24%American Workers

Harvard Business Review BLS JPMorganPew Research Center

50% Turnover

0.7% | 0.4%Non-employed / Employed

HIRING 4

DOUBLEDHIRES● Monthly hires increased 101% Jan - Oct ● Hires increased 124% YoY to October

APPLICATIONS VS. HIRES 5

● Monthly applications decreased 14% Jan - Oct● Applications increased 24% YoY to October● January was 21% higher than 2016 average● Spikes due to summer seasonality

Applications 2016

Hires 2016GROWTHVARIED

6“The rate of new applicants seems steady to us, but what has changed is what we assume to be the selectivity of applicants. Perhaps this has to do with people applying to lots of gig-economy opportunities and feeling out the process.

Hiring automation has allowed us to streamline the onboarding flow and thus reduce churn.

Mark SchindlerDriver Experience ManagerGroupon To Go

● 48% decrease in time to hire in 2016

7FASTER HIRING

-48% in time to hire

HALFEDTIME

HIRE RATE 8

11.2%

RATEHIRE

● 11.2% average hire rate for 2016● Between 10.1% and 12.9% ● High rates in summer and growing

Hires Applications

SILICON VALLEY 9

- 31%Applications

+ 272% Hires

SILICON VALLEY

7.4%

RATEHIRE

11.2%

RATEHIRE

Silicon Valley

United States

Time to Hire Hire Rate

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11.2% Valley October Hire Rate

↓67% Time to Hire in 2016

10 Days October Time to Hire

-1% ApplicationsSeptember to October

11.8% Hire Rate11.4% in September 11.2% 2016 average

+4% HiresSeptember to October

OC

TO

BE

R11

-1% Applications+22% in 2015

+4% Hires+20% in 20152

015

- 2

016

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ON-DEMAND IS

COMPANIES ARE MATURING

APPLICANT POOL MAY BE LEVELING OFF

VALLEY FIRMS REACHING PARITY

EFFICIENTINCREASINGLY

THRIVING

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WHAT’S NEXT?

Understand the interplay between factors → Predictive Modeling

● How does the number of applicants affect the time it takes to make a hire?● What will changes in the time to hire mean for the overall hire rate?

Use behavior to predict hiring success early → Machine Learning

● Interview no-show rates● Responsiveness to communication

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THANK YOU!

Want a copy of our full On-Demand Jobs Report?

Visit: https://www.onboardiq.com/jobs_report

Questions?

Email: marketing@onboardiq.com

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