One Life is established on Christian values that manifest themselves in the way we conduct business. This unwavering set of core values supports the organization and ultimately propels us to professional success. The following characteristics are the heart of our company:

INTEGRITY. One Life is devoted to the utmost standard of integrity. We believe this commitment is fundamental to the success of our business, as it furnishes our clients value and financial security.

SERVICE. One Life seeks to be known for extraordinary customer service. Through our dedicated service, we desire to formulate lasting relationships with our clients that are built on trust, loyalty and eminent support.

EXCELLENCE. One Life is dedicated to excellence in every area of its corporate existence. We are committed to providing the very best products and services the industry has to offer.

TEAMWORK. One Life recognizes the importance of working as a team. In order to succeed in a brokerage capacity, it is imperative that we operate in an unselfish and cooperative fashion.

One Life’s Core Values

• We are an insurance agency founded by Ken Parker in 1984

• We are the largest final expense agency in the country. We have two avenues of conducting business, our field agents and our call center operations.

Who Is One Life?

What Do We Do And Why Do We Do It?

•We focus on life insurance sales, not multiple insurance products

•Our products are designed to financially take care of funeral and burial expenses eliminating the burden associated with death

•Our clients are low to middle income, primarily blue collar workers and retirees who fall between the ages of 45-80

•Average funeral cost between $8,000 to $12,000

•Other expenses associated with death add up to thousands of dollars

•IT IS OUR GOAL TO ALLOW EVERYONE THE OPPORTUNITY TO LEAVE THIS WORLD WITH DIGNITY

Lead Definitions

• “A” Lead – New lead that has not been issued to an agent or worked

• “B” Lead – Leads distributed 31- 365 days from the time issued to an agent, as an A lead, and was not sold

• “C” Lead – Responders outside 365 days from the time issued to an agent, as an A lead, and was not sold

Sample Lead

ONE LIFE UNIVERSITY

ONE LIFE UNIVERSITY

Lead System Agent Hub

Agent Hub Registration Instructions The steps below need to be used once you have completed the One Life University Instructions. You will need your Referral Code and One Life Agent ID number to complete the registration process. Go to http://agents.onelifeamerica.com/ Select New Agents on the left side of the screen Enter your Referral Code supplied by your manager (MANAGER: MANAGERS REFERRAL CODE) Select continue if the Referring Agent is listed correctly Complete the personal information page and select continue Follow prompts to complete the registrations process

Note: Will need to download Silverlight to access this website. If you need assistance please call IT at 800-748-0026 EXT 3344.

Introducing Agent Hub

Introducing Agent Hub

NEW AGENTS

• New Agents must submit $2000 Annual Premium off of “B” and “C” Leads before getting any “A” Leads

• Note – If there are “B” and “C” leads available in the areas they work

PPL Examples 30A leads X $100 PPL = $3000 Annualized Premium

Example 1:1 policy @ $250 monthly x 12 months = $3000 annualized premium

= $100 PPLExample 2:

10 policies @ $25 monthly X 12 months = $3000 annualized premium = $100 PPL

40A LEADS x $100 PPL = $4,000 AP50A LEADS x $100 PPL = $5000 AP

“B” and “C” leads supplement the “A” leads

PPL Scale ForReceiving LeadsOn The New FreeLead System

How PPL is calculatedWEEK LEADS CREDITS PRODUCTION PPL

1 40 0 $3,359.64 83.992 40 1 $2,691.36 69.013 0 0 $2,775.00 No4 10 0 $1,118.64 111.865 54 2 $3,846.72 73.986 38 0 $2,727.92 71.797 48 2 $5,152.32 112.018 40 0 $4,924.56 123.119 40 3 $7,362.13 198.9810 38 0 $2,116.19 58.3211 40 1 $3,912.16 100.3112 37 0 $3,131.15 84.63TOTAL 425 9 $43,117.79 103.65WEEK 13 35 0 $2,193.12 62.66NEW PPL 460 9 $45,770.91 101.49

How to turn in business

• FAX in business daily when possible• FAX business to 866-357-9442• You can email to olaapps@onelifeamerica.com

( you must have a One Life Email Address to email applications to agent services)

• Agent Services Hours are 8:00 AM to 5:00 PM CST Monday - Friday

Help Desk

1. Onelifeamerica.com2. Email helpdesk@onelifeamerica.com3. Call IT Support at 866-940-76244. Hours 7AM to 5PM CST

Foresters• Great rates• Simple Application and Process• Phone interview with immediate decision on issue• Best Agent Services – get immediate email with

certificate number• Get immediate email if there is a problem with an application (ie.

like a draft doesn’t go through)• Foresters Apptical Number 866-844-9276• Must turn in application whether client proceeds or not• Set as favorites on cell and always use speaker phone• Contest for 2013

AMERICAN-AMICABLE• ROP up to $20,000 and goes to 85 years old• Simple Application and Process/Easy short app for both family plan (Family

Solutions) and Golden Solutions• Phone Interview with immediate decision on issue• Grandchild/ Great Grandchild Rider• ADB Rider up to 80 years. Last until 100 years• Smoker rates cheaper goes up to 85 years• Graded rates cheaper• Draft 1-28th or 2nd,3rd or 4th Wednesday of each month• Family plan ( Family Solutions) goes from 0-49 (no phone interview from 0-39.

Darren says they will issue these age groups with no problems most of the time?• Working on taking Direct Express. It’s in the test mode right now. Darren says

should be ready to release in a few months

One Life Academy

One Life

Academy

April 7 -9

It is finally here! Make registering for the One Life Academy a breeze by registering online at http://www.onelifeamerica.com/careers/index.cfm/academy/. Make sure to forward this email to all of your new recruits to who need to register for the Academy as paper registration form are no longer accepted. Below are instructions. Paper registration forms are no longer accepted. Those paper forms that were received over this weekend will be processed. If you do not have a credit or debit card, you can register online and mail a check to One Life – Attention David Hosch – 3800 Hwy 45 North – Meridian, MS 39301

Click on this link to go directly to the registration http://www.onelifeamerica.com/careers/index.cfm/academy/ Click on "Register Now" at the bottom of the page Complete the registration form by filling out all blocks making sure to choose the correct date for the Academy you're

attending o If you do not have a roommate in mind but would like to share a room with someone, please enter "roommate" in

that block and we will select one for you Click "Continue" at the bottom of the screen You will now be redirected to a "Registration Payment" page where you will select"Single $200.00" or "Double $100.00",

then click "Pay Now" You have now been redirected to the PayPal payment screen

o If you do not have a PayPal account, click on "Don't have a PayPal account?" and you will be able to pay with a credit or debit card

Complete your payment information by credit or debit card or by using your PayPal account You will receive a confirmation call within a few days from the One Life Marketing staff with more information about the

Academy

One Life Academy Dates

• April 7-9, 2014• June 16-18, 2014• August 4-6, 2014

• October 6-7, 2014• December 8-10, 2014• February 2-4, 2015

One Life Academy Classes 2013-2015

Scott’s keys to be successfulwith OneLife America

Success • 7-10 Appointments per day• Ask basics when setting appointments – don’t sell over phone• Assume sale• Have box In car with extra applications and supplies – both company supplies and your supplies (black and

red pens, business cards)• Don’t call see everyone?• Know your products – product knowledge• Stay busy – Do Drive by’s/Be persistent and proactive• Maximize leads• Assume have a bank account• Show example of applications• Ride in car with manager if struggling – don’t be prideful• Be Honest and Dependable• Communication is key – PROMPT RETURNED PHONE CALLS and EMAILS FROM YOU AND US• Get into a routine (ex. Pull leads on Friday and Saturday and work Monday through Thursday)• WORK, WORK, WORK