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One no, many yesesSharing responsibility for accessibilityDavid Sloan @sloandrEdinburgh UX Meetup, August 22nd 2016
A consultant’s perspective on accessibility in UX
Example of accessibility audit spreadsheet
Some personas
The project manager with responsibility for accessibility but no clear idea of what is needed (and is possible)
The Rumpelstiltskin developer
Image credit: Flickr user Shardayyy https://www.flickr.com/photos/shardayyy/6060374429
The accessibility specialist who speaks, but does anyone listen?
So.How can we best distribute responsibility—and authority—for accessibility?
One no.We will not deliver a digital product or service that hasn’t taken into account the needs of disabled people
Many yeses.Each part of a project team that can influence accessibility does so positively, and embraces accessibility as a key quality
Responsibility as part of accessibility maturity
Accessible Design Maturity Continuum
An Accessible Design Maturity Continuum, uxfor.us/mature-it
“By concentrating solely on the bulge at the center of the bell curve we are more likely to confirm what we already know than learn something new and surprising.”Tim Brown, Change by Design
Activity-based accessibility responsibility
QA testing and responsibility for accessibility
Tactics• Test accessibility as early as possible• Automate accessibility tests that lend themselves
to automation• Write tests that correspond to WCAG SCs– Keyboard operation– Name, role, state– Accessible notifications and updates– Semantic structure
Development and responsibility for accessibility
Tactics• Prioritize using native elements over relying on
ARIA to polyfill accessibility• Focus on:– device-independent interaction– flexible display
• Make sure accessibility informs selection and use of third party frameworks and players
• Query designs that cannot be delivered accessibly
UX/UI design and responsibility for accessibility
Tactics• Visual design: colors, fonts, use of icons• UI design: Select appropriate UI patterns for
interactions• Resources:– Style guides that reference best practice in
accessibility– Annotate design artifacts with accessibility
guidance• Focus on handing over designs that can be
implemented accessibly
Content strategy and responsibility for accessibility
Tactics• Appropriate plain language• Consistency in:– Terminology– Alternative text provision
• Labelling, instructions, error messages• Accessible video, audio, animation
User research and responsibility for accessibility
Tactics• Up-front user research:– Understand a problem space from a disabled
person’s perspective– Include disability in personas, scenarios, user
stories• Usability evaluation:– Focus on the user experience of key
interactions for people with different disabilities
Project/product management and responsibility for accessibility
Tactics• Processes:– Ensuring all team members understand
responsibility for accessibility– Ensuring there are exception processes for
defining and dealing with unavoidable issues– Communicating progress and best practice
• Standards:– Ensuring technical standards are established to
be met by all code and content produces
Other stakeholders?
Responsibility needs authority
Things to do now• Use accessibility audits to find out reasons for
existence of barriers• Communicate progress internally and externally• Standardise on solutions, and share them• Identify accessibility points of contact, and grow a
network• Use pilot projects to demonstrate value of
integrating accessibility
W3C Accessibility Responsibility Breakdown:
bit.ly/1MYLcbi
“When people feel successful taking baby steps they often find themselves want to make big changes, including their environment.” —BJ Fogg
Want more?Accessibility Scotland, 16th September: http://accessibility.scot/Accessibility Meetup Edinburgh
Thank you!@sloandr