One Stop Shop One Stop Shop Student Services Student Services

ModelModel

Mt. San Antonio CollegeMt. San Antonio CollegeDeanna Smedley, CounselorDeanna Smedley, Counselor

Angel Lujan, CounselorAngel Lujan, Counselor

Defining the Defining the “One Stop Shop “One Stop Shop

Student Services Model (OSS)”Student Services Model (OSS)”

Centralized location, where students can Centralized location, where students can gain access toward college services in gain access toward college services in one building vs. scattered offices one building vs. scattered offices throughout campus in order to enhance throughout campus in order to enhance accessibility of services.accessibility of services.

Mt. Sac’s OSS ComponentsMt. Sac’s OSS Components

First FloorFirst Floor AssessmentAssessment AdmissionsAdmissions High School OutreachHigh School Outreach DSPSDSPS EOPS, CalWORKS, EOPS, CalWORKS,

CARECARE Office of Vice President Office of Vice President

of Student Servicesof Student Services

Second FloorSecond Floor Counseling CenterCounseling Center Financial AidFinancial Aid BridgeBridge Career Placement Career Placement

ServicesServices Career Transfer CenterCareer Transfer Center

Not Included in OSSNot Included in OSS

Health Services CenterHealth Services CenterOffice of Student LifeOffice of Student Life

AdvantagesAdvantages

Student can potentially complete matriculation Student can potentially complete matriculation process with more efficiencyprocess with more efficiency

Counselor can walk student to appropriate service if Counselor can walk student to appropriate service if necessarynecessary

Limits first time student intimidation factorLimits first time student intimidation factor Consequently may assist in reducing number of Consequently may assist in reducing number of

students that are lost through matriculation processstudents that are lost through matriculation process Allows for efficient consultation/communication with Allows for efficient consultation/communication with

other service staffother service staff

What is Connect 4?What is Connect 4? Matriculation process: students complete four Matriculation process: students complete four

components- Apply, Test, Orientation, components- Apply, Test, Orientation, RegistrationRegistration

Target population: Recent high school Target population: Recent high school graduate, feeder high schoolgraduate, feeder high school

Includes referrals made by Upward Bound, Includes referrals made by Upward Bound, Bridge Program, Counseling/Advising, other Bridge Program, Counseling/Advising, other student services, or high schoolstudent services, or high school

Student Services CenterStudent Services Center

First Floor ViewFirst Floor View

Second Floor ViewSecond Floor View

Counseling CenterCounseling Center

Admissions & RecordsAdmissions & Records

Financial AidFinancial Aid

EOPSEOPS

Bridge ProgramsBridge Programs

BookstoreBookstore

THANK YOU!THANK YOU!