Online Attendance Tracking Training Session #2: CCIS

Training

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OAT CCIS Training

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Agenda

• OAT Recap and Reminders • OAT Captivate Simulation• Next Steps:

- Training, Support and Advertising Materials• Questions

OAT Recap and Reminders

OAT CCIS Training

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OAT CCIS Training

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Recap and Reminders

Recap:

Last week, during the CCIS provider training we:

• Discussed the overview, history, and background of OAT.• Focused on the provider side of OAT invoice submission.• Conducted the walk-through of Provider Self Service Online Attendance

Tracking Captivate simulation.• Provided comprehensive list of available OAT training materials available

(also available in today’s presentation).• Provided specific descriptions and links for provider specific training

materials.

Reminders: • Make it a priority to become comfortable and familiar with provider

processes. • If providers approach CCISs with questions and/or concerns that CCISs are

unsure about, please direct their calls to the ELN Help Desk (877-491-3818).• If CCISs have questions and/or concerns, please follow the established

CCW process.• Please feel free to begin promoting OAT to the Providers in your area.

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OAT CCIS Training

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Today’s Focus

How does provider submitted attendance information get to CCISs?

Subsidized Child Care Providers

Provider Self Serviceused forOnline

Attendance Tracking

PELICAN Child Care Works

CCIS Staff

Today’s Focus

OAT Captivate Simulation

OAT CCIS Training

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OAT CCIS Training

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OAT CCIS Training

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Next Steps:Training, Support, and Advertising Materials

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OAT CCIS Training

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Training Materials

• All available training, support, and advertising materials related to OAT:

* (Indicates materials designed for providers to be distributed by CCISs)

Number of files

When and where to use these materials Provider CCISUse in Trainin

g

Overview Presentations 2 The presentations provide an introduction to OAT to familiarize users with OAT. CCISs should use this as a kick-off deck during training to provide a complete picture of OAT to Providers. Provider

PELICAN Online Help 3 Online Help is specifically designed for CCISs. Online Help is a comprehensive reference tool that details all aspects of the PELICAN system, with specific files (3) related to OAT functionality. A glossary of commonly used terms is also included.

Captivate Simulation: Provider Self Service Online

Attendance Tracking

1 Use for a comprehensive walk-through of the PSS OAT process for submitting online invoices. CCISs should direct providers to this simulation to demonstrate to providers the ease and flexibility available with OAT.

Captivate Simulation: Processing Online Provider

Invoices

1 Use for a comprehensive walk-through of the processing provider invoice process. CCISs should use this simulation whenever deemed necessary.

Tip Sheet: Processing Online Attendance Invoices

1 Use for questions and concerns related specifically to processing OAT invoices. CCISs should use this tip sheet if questions and/or concerns arise with processing OAT invoices.

Tip Sheet: PSS Account Setup

1 Use for questions and concerns related specifically to PSS account setup. CCISs should direct providers to this tip sheet if providers approach them with questions and/or concerns related to PSS account formation.

User Reference Guide 1 Use for comprehensive and detailed information related to all aspects of OAT. All users and non-users of the OAT system should use this guide to addresses questions and/or concerns related to OAT.

Brochures 3 CCISs should use brochures when promoting and encouraging providers to opt-in to OAT. CCISs should distribute these brochures whenever contact is made with providers and when deemed appropriate.

Newsletters/List Serv (text only)

2 CCISs should use newsletters when promoting and encouraging providers to opt-in to OAT. Newsletters should be distributed following your normal procedures or as deemed appropriate.

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OAT CCIS Training

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Type Purpose Link

Captivate Simulation: Processing Online Provider

Invoices

Electronic learning tool that provides a comprehensive walkthrough of the OAT system designed for CCISs.

http://ocd/custom/ccis/training/ccis_provider_training.asp

Tip Sheet: Processing Online Attendance Invoices

Provides detailed assistance for processing online attendance invoices designed specifically for CCISs.

http://ocd/custom/ccis/training/ccis_provider_training.asp

PELICAN Online Help Files

The PELICAN Online Help link provides comprehensive assistance for all functions of the PELICAN system, including OAT.

Note: PELICAN CCW login required.

https://www.pelican.state.pa.us/CCMIS/RoboHelp/PrimarySSL/PCCW.htm

User Reference Guide Provides comprehensive and detailed assistance for OAT system users and non-users.

OCDEL Intranet: http://ocd/custom/ccis/training/ccis_provider_training.asp

PSS Link:https://www.pelican.state.pa.us/provider/Files/Help/userreferenceguide.v0.pdf

• The following training materials are specifically designed for CCISs:

Training Materials

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OAT CCIS Training

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Next Steps

OAT CCIS Training

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OAT CCIS Training

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Questions?

OAT CCIS Training

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OAT CCIS Training

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Thank you!

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OAT CCIS Training

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Notes

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OAT CCIS Training

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Notes