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Online Claim System Program Eligibility
Online Claim System Program Eligibility
There are several unemployment programs available during the COVID-19 Pandemic.
This information is to help you figure out which program you may apply for when your current benefits run out.
Please go to the Online Claim System and select Status of Initial Claim and Other Account Details.
After logging in, select How much time and money do I have left on my claim? to see your current program status.
This screen provides helpful information about your current claim status. You can see:
• How much your weekly benefit amount is
• How much money is left on your claim
• The current program you are receiving benefits under
• When your claim expires
For more information about your benefit eligibility, please go to the slide for the program that is listed on your claim screen.
Regular BenefitsIf you are receiving regular Unemployment Insurance (UI) benefits, please go to slide 6
PEUC BenefitsIf you are receiving Pandemic Emergency Unemployment Compensation (PEUC), please go to slide 7
EB BenefitsIf you are receiving Extended Benefits (EB), please go to slide 8
PUA BenefitsIf you are receiving Pandemic Unemployment Assistance (PUA), please go to slide 9
Non-valid ClaimIf your claim is non-valid, please go to slide 10
The Unemployment Insurance Benefit Programs
Regular Unemployment Benefits (UI)
For information on how to file, please select from the programs below:
• Regular unemployment• PUA• PEUC• EB
If your claim has not expiredIf you have a remaining balance on your claim, you may be eligible for regular unemployment benefits. Continue claiming regular unemployment benefits.
• If your claim balance is $0, you may be eligible for regular unemployment benefits if you worked in another state or Canada during the last 18 months. Please contact the state where you worked to see if you qualify for a new regular unemployment claim with them. If you do not qualify for a new regular claim somewhere else, please file for Pandemic Emergency Unemployment Compensation (PEUC) through Oregon.
If your claim has expiredPlease use the benefit calculator to see if you qualify for a new Oregon claim. If you qualify for a new claim, please file a new Regular UI claim using the Online Claim System.
For help using the benefit calculator, please see slide 11
If you do not qualify for a new claim after using the benefit calculator • If your claim expired before June 30, 2019, please file for Pandemic Unemployment Assistance (PUA). • If your claim expired on or after June 30, 2019, please file for Pandemic Emergency Unemployment Compensation (PEUC).
Pandemic Emergency Unemployment Compensation (PEUC)
For information on how to file, please select from the programs below:
• Regular unemployment• PUA• PEUC• EB
If your claim has not expiredIf you have a remaining balance on your claim, you may be eligible for PEUC. Continue claiming PEUC unemployment benefits.
• If your claim balance is $0, please continue claiming weekly benefits and see if you are eligible for Extended Benefits. If you are not eligible for Extended Benefits, you may file for Pandemic Unemployment Assistance (PUA).
If your claim has expiredPlease use the benefit calculator to see whether you qualify for a new Regular UI claim. If you qualify for a new Regular UI claim, you will need to file a new claim using the Online Claim System.
For help using the benefit calculator, please see slide 11
If you do not qualify for a new claim after using the benefit calculator• If your claim expired before May 10, 2020, please file for Pandemic Unemployment Assistance using the Online Claim System. • If your claim expired on or after May 10, 2020, continue claiming weekly benefits and see if you are eligible for Extended Benefits. If
you are not eligible for Extended Benefits, you may file for Pandemic Unemployment Assistance (PUA).
Extended Benefits (EB)
For information on how to file, please select from the programs below:
• Regular unemployment• PUA• PEUC• EB
If your claim has not expiredIf you have a remaining balance on your claim, you may be eligible for Extended Benefits (EB). Continue claiming EB unemployment benefits.
• If your claim balance is $0, please file for Pandemic Unemployment Assistance (PUA) using the Online Claim System.
If your claim has expiredPlease use the benefit calculator to see whether you qualify for a new Regular UI claim. If you qualify for a new Regular UI claim, you will need to file a new claim using the Online Claim System.
For help using the benefit calculator, please see slide 11
• If you do not qualify for a new claim after using the benefit calculator, please file for Pandemic Unemployment Assistance (PUA) using the Online Claim System.
Pandemic Unemployment Assistance (PUA)
For information on how to file, please select from the programs below:
• Regular unemployment• PUA• PEUC• EB
If your remaining claim balance is $0, please use the benefit calculator to see whether you qualify for a new Regular UI claim. If you qualify for a new Regular UI claim, please file a new claim using the Online Claim System.
Pandemic Unemployment Assistance (PUA) is only available to those who do NOT qualify for any other benefits. There are currently no other programs available once PUA is exhausted. Please visit https://unemployment.oregon.gov/ for updates on additional programs or benefits.
For help using the benefit calculator, please see slide 11
• Please visit the Department of Human Services (DHS) at www.oregon.gov/DHS/ or Oregon Helps at http://oregonhelps.211info.org/ for additional public assistance that may be available to you.
Non-Valid Claim
For information on how to file, please select from the programs below:
• Regular unemployment• PUA• PEUC• EB
Please use the benefit calculator to see whether you qualify for a new Regular UI claim. If you qualify for a new Regular UI claim, there may be an issue with the wages reported in our system. Please call the contact center at (877) 345-3484 for assistance.
If you do not qualify for a new claim after using the benefit calculator, please file for Pandemic Unemployment Assistance (PUA) using the Online Claim System
For help using the benefit calculator, please see slide 11
How to Use the Benefit Calculator
How to use the Benefit Calculator
Under Regular Unemployment Insurance (UI), your weekly benefit amount is determined based on your income (from employment) during your “base” year. The base year is a one-year period made up of the first four of the last five completed quarters. It is based on the date you file your claim application, not the date you become unemployed.
If you don’t qualify for a claim using a regular base year (RBY) you may still qualify for an alternate base year (ABY) using the four most recently completed calendar quarters. A calendar quarter is a 3-month period ending March 31, June 30, September 30 or December 31.
If you qualify for either a RBY or ABY, you must file a Regular Unemployment Insurance (UI) claim.
To determine whether you may qualify for regular UI benefits, please use the benefit calculator and enter your earnings during the quarters specified. After you have entered your earnings, select Click Here to Estimate Your Payments to see your potential weekly benefit amount. The benefit calculator will check your potential eligibility under both a RBY and ABY claim.
How to use the Benefit Calculator
If a weekly benefit amount is listed under the Current Benefits Estimate or Next Quarter Benefits Estimate,you may qualify for a Regular UI claim. Please use the Online Claim System to file for regular benefits.
How to use the Benefit Calculator
If a weekly benefit amount is not listed under the Current Benefits Estimate or Next Quarter Benefits Estimate, you may not qualify for a Regular UI claim.
How to File Each of the Claims
How to file a regular Unemployment Insurance (UI) Claim
The Online Claim System will only allow you to backdate your claim one week. If you want to backdate your claim beyond one week, you must call the contact center to file by phone.
You may also reach us online by using the Contact Us form at www.unemployment.oregon.gov.
For more information about Regular UI, please visit our website.
• Please review our initial application step-by-step instructions for filing during the COVID-19 pandemic.• Please review our weekly claims step-by-step instructions for filing during the COVID-19 pandemic.
You may apply for regular UI benefits by visiting our Online Claim System. Please select Regular UI Initial Claim to begin filing your unemployment claim.
You may also call our contact center to file by phone at (877) 345-3484.
There are several ways to file for the Regular UI Benefits Extension (PEUC) program.
1) If you are currently claiming benefits on a claim that has not yet expired, you will be asked to file for PEUC when you claim the first week after your claim balance reaches $0.
How to file for PEUC
IMPORTANT: You will not be able to file for PEUC this way if you did not claim the week prior to your claim balance reaching $0.
How to file for PEUC
If you have additional weeks you would like to request, please also complete a PEUC weekly claim for each week. Once you complete the application and weekly claims, please submit all documentation via secure upload through the Online Claim System.
2) You may also apply for PEUC by visiting our Online Claim System. Please select Regular UI Benefits Extension (PEUC) to submit your application through secure upload. The PEUC application only allows you to claim for one week of benefits.
3) You may also call our contact center to file for PEUC by phone at (877) 345-3484 or find language assistanceoptions on our website
www.unemployment.oregon.govFor more information about PEUC, please visit our website here.
• Please review our step-by-step instructions for filing your PEUC initial application here.• Please review our step-by-step instructions for filing your PEUC weekly claims here.
How to file for Extended Benefits (EB)
To apply for Extended Benefits (EB), keep filing weekly like normal and you will be automatically enrolled if you are eligible. We also may reach out to you, so please turn off call-blocking features on your phone because our phone number will not show the call as coming from the Employment Department. We may leave a message if we do not reach you. Make sure your voicemail is set up and has space to receive new messages. If there is an interruption in payment, please let us know by using the Contact Us Form.
If you claim a week of benefits and you do not meet the actively seeking work requirement, you will not be eligible to receive additional EB benefits until you worked in four (4) separate weeks and earned 4 times your weekly benefit amount (4 x WBA). Self-employment earnings do not count for this requirement.
You are not able to file for Extended Benefits (EB) online.
For more information about Extended Benefits (EB), please visit our website here.
How to file for PUA
If you have additional weeks you would like to claim, please complete a weekly claim for each week through the PUA online claim system.
For more information about PUA, please visit our website here.
• Please review our step-by-step instructions for filing your PUA initial application here.• Please review our step-by-step instructions for filing your PUA weekly claims here.
You may apply for PUA benefits by visiting our Online Claim System. Please select Pandemic Unemployment Assistance (PUA) to begin filing your claim.
You may also call our contact center to file for PUA by phone at (503) 370-5400 or (833) 410-1004.
Language assistance options are available on our website www.unemployment.oregon.gov
