1

ONLINE PAYMENT GATEWAY WALK-THROUGH

2

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 1 – Go to www.pacificcross.com.ph

Go to the resources tab. Then go to Payment Gateway.

– Choose what product you want to pay for.

– For guide, you may choose FAQs or Walk-through to aid you on how to use the payment gateway.

3

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 2 – Fill-out the form. Ensure that ALL

fields are correctly accomplished.

– Acceptable reference number are the ff:

Medical Insurance

• Policy No.

• Agent’s Code

• Debit Note No.

• Billing Statement No.

Travel Insurance

• OCC No.

• Policy No.

• Debit Note No.

– Input Premium Amount. You can choose the currency which you want to use for payment.

– Click “Pay.”

4

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 3 – Choose the payment

channel from among the options.

– A pop-up windows will notify you of the user agreement. Tick the box and click “ok.”

5

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 3A LOCAL DEBIT CARD

– Choose your bank of account and click continue.

6

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 3B OVER-THE-COUNTER

(Dragonpay)

– Click “Pay Now”

7

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 3B OVER-THE-COUNTER

(Dragonpay)

– Select a payment option from the drop-down box then click “select”

8

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 3C GLOBE G-CASH

– This option is limited only to G-Cash users

– Enter your G-Cash number and click “Pay Now”

9

PAYING FOR YOUR MEDICAL/ TRAVEL INSURANCE

• Step 4 Transaction Status

– You will be notified regarding the attempt of your payment. It will state if transaction succeeded, failed, or still pending.

– You may print or screen capture this form for validation with your Account Executive