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Online Personal Branding and How to Develop a Successful Strategy

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Tony Mai Online Personal Branding and How to Develop a Successful Strategy 0105-554-90 1 Online Personal Branding and How to Develop a Successful Strategy Tony Mai E. Philip Saunders Business of College, Rochester Institute of Technology Executive Summary Online personal branding has gained momentum over the past couple of years. There are many indicators of online personal branding success. These indicators can be categorized into seven key dimensions. The provided matrix shows the level of importance of each of the key dimensions and its related issues. The four most important key dimensions are “Personal Identity”, “Brand Management”, “Commitment” and “Presence”. A personal branding model was created based on the data from the matrix, which can be used to gauge one’s personal branding position against the different social media platforms and even against multiple competitors. The related questionnaire measures one’s online personal branding strategy and profiles it onto the model. The researcher scored well in “Brand Management”, “Judgment” and “Consistency”, but needs to improve on “Personal Identity”, “Commitment”, “Presence” and “Value”. The criteria that were put in place filtered out “Personal Identity” as the leading key dimension the researcher should focus on. The strategy was further developed with a focus around “Personal Identity”. Safeguards were put into place to ensure that the strategy gets carried out successfully. The fast-paced changing nature of personal branding and social media greatly increases the challenge of managing one’s online personal brand. Introduction Personal branding has become more and more prevalent in this age of information. It has been the buzzword in the internet for the past couple of years. Personal branding is the concept of creating an “entity” that revolves around yourself and who you are. With the increased ease of access to a network of information, it is important to create and manage your own online personal brand. Prior to taking any action, recruiters for jobs and potential clients often search online to get a better understanding of your skills, personality and values. Many people are taking a stab at branding themselves online. Rising to the top and standing out of the crowd is not an easy task to accomplish, especially with so much misinformation floating around online. When branded successfully, your value and worth to others will increase. There are two goals to this research paper. The first goal is to identify the key issues of online personal branding. This information will be used to develop a system of metrics and model to measure
Transcript
Page 1: Online Personal Branding and How to Develop a Successful Strategy

Tony Mai Online Personal Branding and How to Develop a Successful Strategy 0105-554-90

1

Online Personal Branding and How to Develop a Successful Strategy

Tony Mai E. Philip Saunders Business of College, Rochester Institute of Technology

Executive Summary

Online personal branding has gained momentum over the past couple of years. There are many

indicators of online personal branding success. These indicators can be categorized into seven key

dimensions. The provided matrix shows the level of importance of each of the key dimensions and its

related issues. The four most important key dimensions are “Personal Identity”, “Brand Management”,

“Commitment” and “Presence”.

A personal branding model was created based on the data from the matrix, which can be used to

gauge one’s personal branding position against the different social media platforms and even against

multiple competitors. The related questionnaire measures one’s online personal branding strategy and

profiles it onto the model.

The researcher scored well in “Brand Management”, “Judgment” and “Consistency”, but needs to

improve on “Personal Identity”, “Commitment”, “Presence” and “Value”. The criteria that were put in

place filtered out “Personal Identity” as the leading key dimension the researcher should focus on. The

strategy was further developed with a focus around “Personal Identity”. Safeguards were put into place

to ensure that the strategy gets carried out successfully.

The fast-paced changing nature of personal branding and social media greatly increases the

challenge of managing one’s online personal brand.

Introduction

Personal branding has become more and more prevalent in this age of information. It has been the

buzzword in the internet for the past couple of years. Personal branding is the concept of creating an

“entity” that revolves around yourself and who you are. With the increased ease of access to a network

of information, it is important to create and manage your own online personal brand. Prior to taking any

action, recruiters for jobs and potential clients often search online to get a better understanding of your

skills, personality and values. Many people are taking a stab at branding themselves online. Rising to the

top and standing out of the crowd is not an easy task to accomplish, especially with so much

misinformation floating around online. When branded successfully, your value and worth to others will

increase.

There are two goals to this research paper. The first goal is to identify the key issues of online

personal branding. This information will be used to develop a system of metrics and model to measure

Page 2: Online Personal Branding and How to Develop a Successful Strategy

Tony Mai Online Personal Branding and How to Develop a Successful Strategy 0105-554-90

2

the success of one’s online personal branding strategy. The second goal is to utilize the developed model

to gauge the researcher’s current online personal branding position and to create a strategy to

successfully increase the position of his online personal brand.

Background

There are many aspects that can be used to determine the success of one’s online personal brand.

Some common terms when asked what makes one’s personal branding strategy successful include

“being known for what they do”, “easily found when searched” and “adding value to followers”. There is

certainly a lot more to this list. Many scholars and practitioners have different views and opinions on

which issues are the most important factors that contribute to a successful online personal branding

strategy. Some scholars use similar terms with different meanings, while others use vague and hard-to-

define terms. Furthermore, online personal branding is evolving at a rapid rate that new contributing

factors may form and previous contributing key factors may not be so important anymore.

Peters (1997, quoted in Labreque, Markos and Milne, 2011, p.38) first popularized the concept of

personal branding in his article “The Brand Called You,” and since then, the importance of personal

branding increased. In his article, Peters (1997, quoted in Labreque, Markos and Milne, 2011, p.38) goes

on to say that “everyone has the power to be their own brand and a person’s main job is to be their own

marketer”. Kaputa (2005, p.8) points out that if you do not manage your brand, someone else can and

“chances are that their branding description won’t be what you have in mind”. There are many other

motivators to manage your online personal brand. Schawbel (2011, para.2) simplifies the motivators

into one major reason, “people are already searching for you or people like you, and for every time you

don’t appear in a search for your name or a specific need that you want to rank high for, you lose an

opportunity”.

The challenge however, is figuring out where to start and how to successfully manage your brand.

With the explosion of the internet, there are many new opportunities, strategies, tactics and channels

that can be utilized. These new opportunities also come with new challenges. Shepherd (2005, quoted

in Labreque, Markos and Milne, 2011, p.39) states one such challenge; “suppressing stories that dilute

the branding message and eventually lead to branding failures”. Love (2011 p.40) points out a common

mistake: “assuming that just having a presence is good enough”. The mismanagement of one’s online

personal branding strategy may lead to a painful experience.

In this paper, the researcher will attempt to gather all of the identified online personal branding

issues to conceptualize a model that one can use to visualize existing issues within their branding

strategy.

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Research Process

In this process, the researcher identified all of the issues that contribute to development of an

online personal branding strategy. Similar themes were identified and all of the issues were grouped

into several key dimensions. Using the identified key dimensions, a model was developed to gauge each

theme that contributes to one’s online personal branding strategy. Keywords were identified to filter

through journal and practitioner articles that contain the necessary information for this research paper.

Due to the fast-paced nature of this topic, the researcher decided to put more emphasize on

practitioner articles. The keywords used in this research process includes: “online personal branding

mistakes”, “personal branding challenges”, “online personal branding problems”, “failed personal

branding” and “personal branding difficulties”. ProQuest and Business Source Elite were used to obtain

journal articles and Google Search Engine was used to obtain practitioner articles.

The gathered research was prioritized by the year the article was published under the assumption

that the more recent articles are more up-to-date and relevant to the topic and problem. The online

personal branding issues were extracted from each article to create a matrix, which provides

information on which issues are more important than others in regards to online personal branding.

Additional research was conducted until the matrix hit saturation of the field, in which additional

research no longer provided additional personal branding issues. Once the matrix was saturated, the

researcher categorized similar issues into key dimensions.

Based on the findings from the matrix, the researcher developed a model using the identified

themes and a questionnaire to gauge each of the key dimensions of the model. The researcher then

utilized the model to gauge the current success of his online personal branding and to develop an

improved personal branding strategy.

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Results and Findings

Online Personal Branding Key Issues Matrix

Figure 1: Matrix – Key themes and indicators of online personal branding issues

Figure 1 displays a matrix that show all of the leading issues that contribute to the success of one’s

online personal branding strategy. Individually, certain issues were mentioned more frequently than

others by scholars and practitioners, but when grouped together, each key dimension had similar

amounts of mentions. Issues that were mentioned more frequently were regarded as of higher

importance in relation to personal branding.

The key dimensions identified are “Personal Identity”, “Brand Management”, “Judgment”,

“Commitment”, “Presence”, “Consistency” and “Value”. “Personal Identity” is the most important key

dimension in personal branding issues with 15 out of the 23 scholars and practitioners referencing it.

“Brand Management”, “Commitment” and “Presence”, all came in second place with 14 references.

“Judgment”, “Consistency” and “Value” followed by closely with 10 references each. While these three

themes are of lower priority, they still play an important contributing factor to personal branding

success. (For a matrix on the importance of each individual issue, refer to Appendix A and Appendix B.)

The identified key dimensions were used to create a model (found below in figure 2) that can be

used to gauge the level of one’s personal branding development.

Key Issues ->

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Copcutt, P., 2012

Corcodilos, N., 2012

Duron, M.E., 2012

Huhman, H., 2012

Simard, J., 2012

Babbitt, M., 2011

Bordonaro, K., 2011

Junio, G., 2011

Labrecque, L.I., Markos E. and Milne, G.R., 2011

Love, J.E. 2011

Schawbel, D., 2011

Silver, E., 2011

Wells, B., 2011

Ambron, P., 2010

Elmore, L. 2010

Gadook, 2010

Lee, H., 2010

Levinson, M., 2010

Schawbel, D., 2010

Furman, E., 2009

RDJ, 2009

Vitberg, A.K., 2009

Mai, T. 2011

Personal Identity Brand Management Judgment Commitment Presence Consistency

Value

✔ ✔ ✔ ✔ ✔ ✔ ✔

✔ ✔

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5

Online Personal Branding Model

Figure 2: Model that shows the level of importance of each of the seven key dimensions of online

personal branding

0

20

40

60

80

100

BrandManagement

(16.09%)

Judgment(11.49%)

Consistency(11.49%)

Presence (16.09%)Value (11.49%)

Commitment(16.09%)

Personal Identity(17.24%)

Being inconsistent/not set

on strong foundational

pillars

Misdirected comments from

others that are inconsistent

with your brand identity

Having no purpose/not adding value

Being vague or unfocused/failing to emphasize

desired message

Hiding behind clever titles or industry-specific

jargon that confuses people

Overthinking content/not keeping thoughts simple

Taking shots at the competition rather than

progressing yourself

Misconception that a personal brand is a logo,

slogan or online profile

Unresponsive to

customers/subscribers/readers/

mentions

Posting a lot in one day and

being idle for days at a time

Following ALL the trends

Not actively managing your

profiles

Amount of time and resources

required to manage

Not committed to social media

and social networking

Being indifferent/not bringing a personality

Identifying a quality, skill or strength that

you are well known for

Unprofessional layout design or portrayal

of self

Faking it till you make it/not being who you

want to be NOW

Selling YOU instead of your ability to do a

specific job

Trying to be like someone else/unauthentic

Misconstrued first impressions based on

available information

Not optimizing messages when brand

identity changes

Personal branding around a single job title Poor judgment

Denying your brand/what you did

Posting inappropriate content

Making it all about you/not serving

others

Overlooking local support/sponsors

in search of big ones

Over self-promotion/flooding or spamming emails and social media

channels

Posts or comments that other connections might not get (inside jokes)

Deleting comments that you dislike or disagree with

Letting someone untrained to manage your social media accounts

Not measuring results

Thinking it is a standalone task instead of combining it with networking

and hard work

Being afraid to ask for help

Insufficient branding through choices of information disclosure

Segregating audiences for professional and personal identity

Not knowing who your audience is

No social media presence/being mostly idle

Not controlling/claiming assets with your name

Assuming that just having a presence is good enough

Not writing a blog

Hard-to-find and or outdated virtual resume

Diluting/spreading yourself too thin over every social

network

Not being aware of your online competition

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6

The matrix in Figure 1 displayed the level of importance of each key dimension of personal branding.

The model in Figure 2 utilized that information to measure how well one’s personal branding strategy is

doing in regards to the seven key dimensions. The percentage next to each key dimension signifies the

level of importance in the overall strategy. The percentage level is derived from the number of mentions

of each key dimension divided by the total number of mentions for all key dimensions, including the

researcher’s own input.

The research compiled a questionnaire (refer to Appendix C) which focuses on all of the issues that

contribute to each of the overlying key dimensions, The questionnaire can be used to profile and map

out one’s online personal branding issues onto the model in Figure 2. The weights on the questionnaire

for each specific issue are determined by dividing the number of mentions of each specific issue (refer to

Appendix A) by the total number of mentions in the issue’s respective key dimensioned and then

multiplied by 20 (resulting in a 100% grade in the 5-point ranking system if the evaluated personal brand

receives a perfect score). The higher the total percentage value, the less problem one’s personal brand

has in that dimension.

This model displays information on the key issues that are preventing one’s personal brand to be at

its desired level. To maximize the value of this model, one can utilize it to map out their respective

online personal brand across multiple virtual worlds to look at the success of their brand in specific

worlds. One can also use this model to map out their online personal brand against multiple competitors

to see which dimensions they should focus on improving first.

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7

Personal Diagnostic and Next Steps

Online Personal Branding Diagnostic

Figure 3: Model that gauges the researcher’s online personal branding issues in each of the seven key

dimensions

76.67

74.12

80.00

55.63 48.89

44.62

56.47

0

20

40

60

80

100

Brand Management(16.09%)

Judgment (11.49%)

Consistency (11.49%)

Presence (16.09%)Value (11.49%)

Commitment (16.09%)

Personal Identity (17.24%)

Being inconsistent/not set on

strong foundational pillars

Misdirected comments from

others that are inconsistent with

your brand identity

Create a purpose and add value to your brand

Stop being vague and emphasize or focus on a

desired message

Keep thoughts and content simple

Post more often and distribute them

through a schedule

More actively managing your profiles

Dedicate more time and resources to

manage your brand

Be more committed to social media

and social networking

Bring out a personality

Sell your ability to do a specific job instead

of just YOU, but don’t brand yourself

around a single job title

Optimize your messages when your brand

identity changes

Identify a quality, skill or strength that you

are well known for

Portray yourself in a more professional way

Look for local support, too, while

searching for big ones

Serve others more than just yourself

Start measuring results

Reevaluate choices of information disclosure

Better manage segregating audiences for

professional and personal identity

Start writing a blog!

Don’t spread yourself too thin over every social

network; choose the more important/beneficial ones

Be aware of your online competition

Increase your social media presence and activity

Start actively claiming assets with your name; even if

you won’t be using it

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1. Where Are You Now?

Using Hair’s (2011, p.1) checklist diagnostic tool, the researcher only scored a 20/40. While this

is a generalized tool, it is a good indicator than the researcher needs to put in more work in order to

increase his personal brand image.

In Figure 3, the researcher utilized the developed model to gauge his current personal branding

strategy to see where his is right now with the information obtained from the questionnaire (refer

to Appendix D). This model shows that the researcher is doing relatively well in brand management,

judgment and consistency. The researcher’s personal identity and presence is mediocre, and lacks

commitment and a strong value. The model in Figure 3 also displays the specific issues in each key

dimension that the researcher needs to work on. This information is pulled from all the low-scoring

(0-2) issues in the questionnaire. The researcher’s total weighted score (sum of key dimension

personal score * level of importance) is 61.53%.

A quick search on the internet reveals many competitors for the researcher. Not only are there

many internet marketers globally, there are also many “Tony Mai’s” out there, due to the

commonality of the name. The amount of competitors makes it difficult for people to find the

researcher.

In summary, the researcher is only doing a decent job branding himself at best. He is doing

particular well in the areas of “Brand Management”, “Judgment” and “Consistency”, but needs to

work on having stronger “Commitment”, “Values”, “Personal Identity” and “Presence”, especially

when there are so many competitors.

2. Where Do You Want To Be?

The researcher’s overlying goals that he wants to reach are:

Increase his total weighted personal branding score to at least 65% by the end of March

2012.

Increase his total weighted personal branding score to at least 70% by the end of June 2012.

Increase his total weighted personal branding score to at least 73% by the end of September

2012.

Increase his total weighted personal branding score to at least 75% by the end of December

2012.

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9

3. How Might You Get There?

To increase the “Personal Identity” score, the researcher needs to bring out a unique

personality, sell his skills and abilities, optimize his messages to parallel his identity, identify a quality

that he is well known for and portray himself in a more professional manner.

To increase the “Brand Management” score, the researcher needs to start measuring personal

branding results, reevaluate what information to disclose and better manage separate audiences for

his professional and personal identity.

To increase the “Judgment” score, the researcher needs to keep potential local support in mind

and serve others in his content.

To increase the “Consistency” score, the researcher needs to be set on strong foundational

pillars and better manage misdirected comments from others.

To increase the “Presence” score, the researcher needs to start writing a blog, choose effective

and important social networks, be more aware of online competition, increase his social media

activity and start to actively claim assets with his name, even if the researcher won’t be utilizing

some of those assets. The researcher should start looking into actively claiming assets to all common

and remotely-popular social media channels and actively use beneficial ones (refer to Appendix E).

To increase the “Value” score, the researcher needs to create and maintain a purpose that adds

value to his brand, focus on a desired message and keep content simple and easy to understand.

To increase the “Commitment” score, the researcher needs to post more often and distribute

his posts more evenly, be more active managing his profiles, dedicate more time and resources to

managing his brand and be more committed to social media and social networking.

4. Which Way Is Best?

The researcher felt that the key dimensions that scored over 70% on his personal branding

diagnostic are in good standing and have less priority. For this reason, the “Brand Management”,

“Judgment” and “Consistency” dimensions were deprioritized. The (higher) level of importance of

the key dimension was chosen as the second criteria and the (lower) key dimension scores was

chosen as the third criteria (refer to Appendix F).

The level of importance of the remaining dimensions (from highest to lowest) as follow:

Personal Identity

Commitment

Presence

Value

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Since “Personal Identity” comes up first under the researcher’s personal branding criteria, the

researcher should focus his strategy around this dimension. That is not to say the other three key

dimensions are not important and should not be looked it. The criteria filtered out “Personal

Identity” as the most important according to the researcher’s current online personal branding

situation. Without a strong personal identity, efforts in improving commitment, presence and value

may be wasted effort.

The researcher should focus his strategy (from Question 3) on improving his “Personal Identity”

score before redirecting his strategy to the other three dimensions. The researcher needs to identify

ways to bring out a more unique personality and develop his qualities. If the researcher achieves a

satisfied score for the “Personal Identity” dimension, he can and should refocus his strategy on the

next dimension (“Commitment” in this case).

5. How Do You Ensure Safe Arrival?

This step is the most important part of the process. There are multiple challenges in trying to

increase the researcher’s personal branding position. The researcher will need to keep an activity

log of all his attempts and the success of each activity. Without a set of measurements to record

events, it will be hard to determine success. The researcher should keep the criteria of the specific

dimension (“Personal Identity” in this case) he is improving in mind. The online personal branding

scores need to be reevaluated once a month to see the researcher’s progress and if he is on track

with his strategy. The researcher should also keep the limitations in mind when pursuing the

strategy.

Limitations and Further Research

The data for the matrix came from a small pool of scholars and practitioners. Although the personal

branding issues have reached saturation in the matrix, increasing the amount of research and data for

the matrix will increase its accuracy, Furthermore, the majority of the research was conducted through a

limited number of databases. This might have narrowed the variety of experts available in this field, but

should not be of huge concern.

Additionally, there are many ways to categorize all of the online personal branding issues into

overlying key dimensions and the researcher decided to categorize the issues into the aforementioned

seven chosen key dimensions based on the similarities he found. Other patterns can be determined,

which would result in different overlying key dimensions. Some issues may be applicable under more

than one dimension, which can slightly change the importance of each dimension. There are also

different processes that can be used with the identified issues to achieve other just-as-valuable results.

Page 11: Online Personal Branding and How to Develop a Successful Strategy

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11

The researcher’s self-diagnostic only briefly covers an overview of his own online personal branding

strategy. While the overlying strategy is good, more research and analysis should be conducted for each

level of the 5 questions to ensure a more accurate and successful implementation of the whole plan.

Lastly, while the researcher has conducted in-depth research in this area and implemented tools to

make the model more future-proof, online personal branding is constantly evolving and changing at a

fast pace. When using this model, the researcher recommends doing additional research on recent

trends and making any necessary updates to the model and questionnaire before utilizing it to profile

online personal branding strategies.

Conclusion

The matrix was a really helpful tool to visualize all the issues of personal branding, but it was only an

intermediate step in the process of this research paper. The visualization showed the second key

dimensions, which are “Personal Identity”, “Brand Management”, “Judgment”, “Commitment”,

“Presence”, “Consistency” and “Value”. This matrix was used to create a model that can be used to

profile one’s online personal branding position, determine which dimensions are in good standing and

which dimensions need attention.

The researcher utilized this model and cross-referenced it with his criteria to develop a personal

branding strategy. The model enabled the researcher to determine his biggest key issues, which are

“Personal Identity”, “Commitment”, “Presence” and “Value”. “Personal Identity” is currently the most

important dimension for the researcher and a strategy was developed to focus on this dimension.

While the personal branding model is a helpful tool to gauge one’s personal branding issues, one

must be aware of the limitations of this tool and take them into account. Online personal branding is

constantly evolving and personal branders must keep track of new social worlds and networks, new

competition and new trends to stay on top of the game.

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12

References

Ambron, P., 2010. Bad Personal Brand Examples: Sarah Palin’s Personal Brand Image. Brand Yourself.

Available from: http://blog.brandyourself.com/personal-brand/personal-brand-interviews/bad-

personal-brand-examples-sarah-palins-personal-brand-image [Accessed 2 February 2012].

Babbitt, M., 2011. Personal Branding Without Purpose: A Job Seeker Black Hole. The Savvy Intern by

YouTern. Available from:

http://www.youtern.com/thesavvyintern/index.php/2011/07/18/personal-branding-without-

purpose-a-job-seeker-black-hole [Accessed 2 February 2012].

Bordonaro, K., 2011. 3 Mistakes That Make Your Online Brand Look Dumb. Kimberly Bordonaro Personal

Branding. Available from: http://www.kimberlybordonaro.com/blog/2011/12/dumb-online-

brand-mistakes [Accessed 31 January 2012].

Copcutt, P., 2012. Is Your Personal Brand Stepping Out of its Comfort Zone? The Personal Branding Blog

by Reach Communications Consulting, Inc. Available from:

http://www.thepersonalbrandingblog.com/is-your-personal-brand-stepping-out-of-its-comfort-

zone [Accessed 31 January 2012].

Corcodilos, N., 2012. A Painful Online Personal Brand. Ask the Headhunter by CMO. Available from:

http://www.cmo.com/branding-communications/painful-online-personal-brand [Accessed 1

February 2012].

Duron, M.E., 2012. Do You Make These 5 Social Media Mistakes? The Personal Branding Blog by Reach

Communications Consulting, Inc.. Available from:

http://www.thepersonalbrandingblog.com/tag/social-media-mistakes [Accessed 31 January

2012].

Elmore, L., 2010. Personal Branding 2.0. Women In Business. 62(1), 12-14.

Furman, E., 2009. Common Personal Branding Mistakes. LookupPage. Available from:

http://blog.lookuppage.com/2009/04/common-personal-branding-mistakes.html [Accessed 1

February 2012].

Gadook, 2010. The 3 Key Personal Branding Challenges. Orlando Professional & Personal Branding.

Available from: http://reputationprofessor.net/the-3-key-personal-branding-challenges

[Accessed 1 February 2012].

Hair, N., 2011. Seminar in Commercializing Virtual Worlds Online. Personal Branding Diagnostic Tool.

[slides] Rochester, NY: Rochester Institute of Technology, 1-10.

Huhman, H., 2012. 3 Personal Brand Mistakes You Don’t Know You’re Making. Personal Branding Blog.

Available from: http://www.personalbrandingblog.com/%E2%80%8B3-personal-brand-

mistakes-you-I-know-youre-making [Accessed 31 January 2012].

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Junio, G., 2011. New Site, Same Problems, Different Solutions – Personal Branding Lessons Learned.

Gilmore Junio. Available from: http://www.gilmorejunio.com/2011/09/15/new-site-same-

problems-different-solutions-personal-branding-lessons-learned [Accessed 2 February 2012].

Kuputa, C., 2005. UR a Brand! How Smart People Brand Themselves for Business Success. Mountain

View, CA: Davies-Black Publishing.

Labrecque, L.I., Markos E. and Milne, G.R., 2011. Online Personal Branding: Processes, Challenges, and

Implications. Journal of Interactive Marketing, 25(1), 37-50.

Lee, H., 2010. Personal Branding And The Challenge Of ‘Authenticity’. Wise Man Say Ltd. Available from:

http://wisemansay.co.uk/2010/10/personal-branding-challenge-authenticity [Accessed 1

February 2012].

Levinson, M., 2010. 6 Personal Branding Mistakes That Can Threaten Your Job Search. CIO. Available

from:

http://www.cio.com/article/515613/6_Personal_Branding_Mistakes_That_Can_Threaten_Your

_Job_Search [Accessed 31 January 2012].

Love, J.E., 2011. Personal Branding and Marketing. Rough Notes. 154(3), 38-40.

RDJ, 2009. What 99.5% of People Don’t Know About Authentic Personal Branding. Authentic Personal

Branding by Miboso. Available from: http://authenticpersonalbranding.com/995-people-

personal-branding [Accessed 2 February 2012].

Schawbel, D., 2010. 5 Ways to Avoid Sabotaging Your Personal Brand Online. Mashable Business by

Mashable, Inc. Available from: http://mashable.com/2010/02/11/avoid-sabotage-personal-

brand [Accessed 2 February 2012].

Schawbel, D., 2011. It’s Time to Manage Your Online Personal Brand. Lifehack by Stepcase Limited.

Available from: http://www.lifehack.org/articles/technology/its-time-to-manage-your-online-

personal-brand.html [Accessed 1 February 2012].

Silver, E., 2011. The Problems With Personal Branding. Elliot’s Blog. Available from:

http://www.elliotsblog.com/the-problem-with-personal-branding-3725 [Accessed 2 February

2012].

Simard, J., 2012. 3 Personal Branding No-No’s (and How To Avoid The Big Mistakes). SpunkeBusiness.

Available from: http://spunkebusiness.com/personal-branding/personal-branding-no-nos-how-

to-avoid-the-big-mistakes [Accessed 2 February 2012].

Vitberg, A.K., 2009. Analog vs. Digital Personal Branding—A New Twist on Personal Marketing Plans. CPA

Practice Management Forum. 5(11), 10-13,19.

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14

Wells, B., 2011. Fixing 3 Online Personal Branding Problems. Say It! Communications. Available from:

http://www.sayitcommunications.net/fixing-3-online-personal-branding-problems [Accessed 1

February 2012].

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15

Appendices

Appendix A: Original Matrix

Key Issues ->

Bei

ng

ind

iffe

ren

t/n

ot

bri

ngi

ng

ou

t a

per

son

alit

y

Iden

tify

ing

a q

ual

ity,

ski

ll o

r st

ren

gth

th

at y

ou

are

wel

l kn

ow

n f

or

Un

resp

on

sive

to

cu

sto

mer

s/su

bsc

rib

ers/

read

ers/

men

tio

ns

Po

or

jud

gmen

t

Den

yin

g yo

ur

bra

nd

/wh

at y

ou

did

Ove

r se

lf-p

rom

oti

on

/flo

od

ing

or

spam

min

g em

ails

an

d s

oci

al m

edia

ch

ann

els

Po

stin

g a

lot

in o

ne

day

an

d b

ein

g id

le f

or

day

s at

a t

ime

Po

stin

g in

app

rop

riat

e co

nte

nt

Po

sts

or

com

men

ts t

hat

oth

er c

on

nec

tio

ns

mig

ht

no

t ge

t (i

nsi

de

joke

s)

No

so

cial

med

ia p

rese

nce

/bei

ng

mo

stly

idle

Del

etin

g co

mm

ents

th

at y

ou

dis

like

or

dis

agre

e w

ith

Lett

ing

som

eon

e u

ntr

ain

ed t

o m

anag

e yo

ur

soci

al m

edia

acc

ou

nts

Follo

win

g A

LL t

he

tren

ds

No

t m

easu

rin

g re

sult

s

Un

pro

fess

ion

al la

you

t d

esig

n o

r p

ort

raya

l of

self

Faki

ng

it t

ill y

ou

mak

e it

/no

t b

ein

g w

ho

yo

u w

ant

to b

e N

OW

Mak

ing

it a

ll ab

ou

t yo

u/n

ot

serv

ing

oth

ers

Bei

ng

inco

nsi

sten

t/n

ot

set

on

str

on

g fo

un

dat

ion

al p

illar

s

Hav

ing

no

pu

rpo

se/n

ot

add

ing

valu

e

Selli

ng

YOU

inst

ead

of

you

r ab

ility

to

do

a s

pec

ific

job

Thin

kin

g it

is a

sta

nd

alo

ne

task

inst

ead

of

com

bin

ing

it w

ith

net

wo

rkin

g an

d h

ard

wo

rk

Tryi

ng

to b

e lik

e so

meo

ne

else

/un

auth

enti

c

Bei

ng

vagu

e o

r u

nfo

cuse

d/f

ailin

g to

em

ph

asiz

e d

esir

ed m

essa

ge

Hid

ing

beh

ind

cle

ver

titl

es o

r in

du

stry

-sp

ecif

ic ja

rgo

n t

hat

co

nfu

ses

peo

ple

Ove

rth

inki

ng

con

ten

t/n

ot

keep

ing

tho

ugh

ts s

imp

le

Ove

rlo

oki

ng

loca

l su

pp

ort

/sp

on

sors

in s

earc

h o

f b

ig o

nes

No

t co

ntr

olli

ng/

clai

min

g as

sets

wit

h y

ou

r n

ame

Bei

ng

afra

id t

o a

sk f

or

hel

p

Mis

con

stru

ed f

irst

imp

ress

ion

s b

ased

on

ava

ilab

le in

form

atio

n

No

t ac

tive

ly m

anag

ing

you

r p

rofi

les

Insu

ffic

ien

t b

ran

din

g th

rou

gh c

ho

ices

of

info

rmat

ion

dis

clo

sure

Mis

dir

ecte

d c

om

men

ts f

rom

oth

ers

that

are

inco

nsi

sten

t w

ith

yo

ur

bra

nd

iden

tity

Segr

egat

ing

aud

ien

ces

for

pro

fess

ion

al a

nd

per

son

al id

enti

ty

No

t o

pti

miz

ing

mes

sage

s w

hen

bra

nd

iden

tity

ch

ange

s

Ass

um

ing

that

just

hav

ing

a p

rese

nce

is g

oo

d e

no

ugh

Per

son

al b

ran

din

g ar

ou

nd

a s

ingl

e jo

b t

itle

No

t w

riti

ng

a b

log

Har

d-t

o-f

ind

an

d o

r o

utd

ated

vir

tual

res

um

e

Am

ou

nt

of

tim

e an

d r

eso

urc

es r

equ

ired

to

man

age

No

t co

mm

itte

d t

o s

oci

al m

edia

an

d s

oci

al n

etw

ork

ing

Dilu

tin

g/sp

read

ing

you

rsel

f to

o t

hin

ove

r ev

ery

soci

al n

etw

ork

No

t kn

ow

ing

wh

o y

ou

r au

die

nce

is

No

t b

ein

g aw

are

of

you

r o

nlin

e co

mp

etit

ion

Taki

ng

sho

ts a

t th

e co

mp

etit

ion

rat

her

th

an p

rogr

essi

ng

you

rsel

f

Mis

con

cep

tio

n t

hat

a p

erso

nal

bra

nd

is a

logo

, slo

gan

or

on

line

pro

file

Copcutt, P., 2012 ✔ ✔

Corcodilos, N., 2012 ✔ ✔ ✔

Duron, M.E., 2012 ✔ ✔ ✔ ✔ ✔ ✔ ✔

Huhman, H., 2012 ✔ ✔ ✔

Simard, J., 2012 ✔ ✔ ✔

Babbitt, M., 2011 ✔ ✔ ✔ ✔

Bordonaro, K., 2011 ✔ ✔ ✔ ✔ ✔

Junio, G., 2011 ✔ ✔ ✔ ✔ ✔

Labrecque, L.I., Markos E. and Milne, G.R., 2011 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Love, J.E. 2011 ✔ ✔ ✔

Schawbel, D., 2011 ✔ ✔ ✔ ✔ ✔ ✔

Silver, E., 2011 ✔ ✔ ✔ ✔

Wells, B., 2011 ✔ ✔ ✔ ✔ ✔ ✔ ✔

Ambron, P., 2010 ✔ ✔ ✔ ✔

Elmore, L. 2010 ✔ ✔ ✔ ✔

Gadook, 2010 ✔ ✔ ✔ ✔

Lee, H., 2010 ✔ ✔ ✔ ✔ ✔ ✔

Levinson, M., 2010 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Schawbel, D., 2010 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Furman, E., 2009 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

RDJ, 2009 ✔ ✔ ✔ ✔

Vitberg, A.K., 2009 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Mai, T. 2011 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Page 16: Online Personal Branding and How to Develop a Successful Strategy

Tony Mai Online Personal Branding and How to Develop a Successful Strategy 0105-554-90

16

Appendix B: Regrouped Matrix

Key Issues ->

Bei

ng

ind

iffe

ren

t/n

ot

bri

ngi

ng

ou

t a

per

son

alit

y

Iden

tify

ing

a q

ual

ity,

ski

ll o

r st

ren

gth

th

at y

ou

are

wel

l kn

ow

n f

or

Un

pro

fess

ion

al la

you

t d

esig

n o

r p

ort

raya

l of

self

Faki

ng

it t

ill y

ou

mak

e it

/no

t b

ein

g w

ho

yo

u w

ant

to b

e N

OW

Selli

ng

YOU

inst

ead

of

you

r ab

ility

to

do

a s

pec

ific

job

Tryi

ng

to b

e lik

e so

meo

ne

else

/un

auth

enti

c

Mis

con

stru

ed f

irst

imp

ress

ion

s b

ased

on

ava

ilab

le in

form

atio

n

No

t o

pti

miz

ing

mes

sage

s w

hen

bra

nd

iden

tity

ch

ange

s

Per

son

al b

ran

din

g ar

ou

nd

a s

ingl

e jo

b t

itle

Ove

r se

lf-p

rom

oti

on

/flo

od

ing

or

spam

min

g em

ails

an

d s

oci

al m

edia

ch

ann

els

Po

sts

or

com

men

ts t

hat

oth

er c

on

nec

tio

ns

mig

ht

no

t ge

t (i

nsi

de

joke

s)

Del

etin

g co

mm

ents

th

at y

ou

dis

like

or

dis

agre

e w

ith

Lett

ing

som

eon

e u

ntr

ain

ed t

o m

anag

e yo

ur

soci

al m

edia

acc

ou

nts

No

t m

easu

rin

g re

sult

s

Thin

kin

g it

is a

sta

nd

alo

ne

task

inst

ead

of

com

bin

ing

it w

ith

net

wo

rkin

g an

d h

ard

wo

rk

Bei

ng

afra

id t

o a

sk f

or

hel

p

Insu

ffic

ien

t b

ran

din

g th

rou

gh c

ho

ices

of

info

rmat

ion

dis

clo

sure

Segr

egat

ing

aud

ien

ces

for

pro

fess

ion

al a

nd

per

son

al id

enti

ty

No

t kn

ow

ing

wh

o y

ou

r au

die

nce

is

Po

or

jud

gmen

t

Den

yin

g yo

ur

bra

nd

/wh

at y

ou

did

Po

stin

g in

app

rop

riat

e co

nte

nt

Mak

ing

it a

ll ab

ou

t yo

u/n

ot

serv

ing

oth

ers

Ove

rlo

oki

ng

loca

l su

pp

ort

/sp

on

sors

in s

earc

h o

f b

ig o

nes

Un

resp

on

sive

to

cu

sto

mer

s/su

bsc

rib

ers/

read

ers/

men

tio

ns

Po

stin

g a

lot

in o

ne

day

an

d b

ein

g id

le f

or

day

s at

a t

ime

Follo

win

g A

LL t

he

tren

ds

No

t ac

tive

ly m

anag

ing

you

r p

rofi

les

Am

ou

nt

of

tim

e an

d r

eso

urc

es r

equ

ired

to

man

age

No

t co

mm

itte

d t

o s

oci

al m

edia

an

d s

oci

al n

etw

ork

ing

No

so

cial

med

ia p

rese

nce

/bei

ng

mo

stly

idle

No

t co

ntr

olli

ng/

clai

min

g as

sets

wit

h y

ou

r n

ame

Ass

um

ing

that

just

hav

ing

a p

rese

nce

is g

oo

d e

no

ugh

No

t w

riti

ng

a b

log

Har

d-t

o-f

ind

an

d o

r o

utd

ated

vir

tual

res

um

e

Dilu

tin

g/sp

read

ing

you

rsel

f to

o t

hin

ove

r ev

ery

soci

al n

etw

ork

No

t b

ein

g aw

are

of

you

r o

nlin

e co

mp

etit

ion

Bei

ng

inco

nsi

sten

t/n

ot

set

on

str

on

g fo

un

dat

ion

al p

illar

s

Mis

dir

ecte

d c

om

men

ts f

rom

oth

ers

that

are

inco

nsi

sten

t w

ith

yo

ur

bra

nd

iden

tity

Hav

ing

no

pu

rpo

se/n

ot

add

ing

valu

e

Bei

ng

vagu

e o

r u

nfo

cuse

d/f

ailin

g to

em

ph

asiz

e d

esir

ed m

essa

ge

Hid

ing

beh

ind

cle

ver

titl

es o

r in

du

stry

-sp

ecif

ic ja

rgo

n t

hat

co

nfu

ses

peo

ple

Ove

rth

inki

ng

con

ten

t/n

ot

keep

ing

tho

ugh

ts s

imp

le

Taki

ng

sho

ts a

t th

e co

mp

etit

ion

rat

her

th

an p

rogr

essi

ng

you

rsel

f

Mis

con

cep

tio

n t

hat

a p

erso

nal

bra

nd

is a

logo

, slo

gan

or

on

line

pro

file

Copcutt, P., 2012 ✔ ✔

Corcodilos, N., 2012 ✔ ✔ ✔

Duron, M.E., 2012 ✔ ✔ ✔ ✔ ✔ ✔ ✔

Huhman, H., 2012 ✔ ✔ ✔

Simard, J., 2012 ✔ ✔ ✔

Babbitt, M., 2011 ✔ ✔ ✔ ✔

Bordonaro, K., 2011 ✔ ✔ ✔ ✔ ✔

Junio, G., 2011 ✔ ✔ ✔ ✔ ✔

Labrecque, L.I., Markos E. and Milne, G.R., 2011 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Love, J.E. 2011 ✔ ✔ ✔

Schawbel, D., 2011 ✔ ✔ ✔ ✔ ✔ ✔

Silver, E., 2011 ✔ ✔ ✔ ✔

Wells, B., 2011 ✔ ✔ ✔ ✔ ✔ ✔ ✔

Ambron, P., 2010 ✔ ✔ ✔ ✔

Elmore, L. 2010 ✔ ✔ ✔ ✔

Gadook, 2010 ✔ ✔ ✔ ✔

Lee, H., 2010 ✔ ✔ ✔ ✔ ✔ ✔

Levinson, M., 2010 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Schawbel, D., 2010 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Furman, E., 2009 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

RDJ, 2009 ✔ ✔ ✔ ✔

Vitberg, A.K., 2009 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Mai, T. 2011 ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Consistency ValuePersonal Identity Brand Management Judgment Commitment Presence

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Appendix C: Questionnaire for Online Personal Branding Strategy Model

Absolutely

True

Mostly

True

Somewhat

True

Somewhat

False

Mostly

False

Absolutely

False

0 1 2 3 4 5 Weight Score Total

Personal Identity

  Being indifferent/not bringing out a personality 3.53 +

  Identifying a quality, skill or strength that you are well known for 2.35 +

  Unprofessional layout design or portrayal of self 2.94 +

  Faking it till you make it/not being who you want to be NOW 1.18 +

  Selling YOU instead of your ability to do a specific job 1.76 +

  Trying to be like someone else/unauthentic 3.53 +

  Misconstrued first impressions based on available information 2.35 +

  Not optimizing messages when brand identity changes 1.18 +

  Personal branding around a single job title 1.18 =

Brand Management

  Over self-promotion/flooding or spamming emails and social media channels 3.33 +

  Posts or comments that other connections might not get (inside jokes) 2.00 +

  Deleting comments that you dislike or disagree with 1.33 +

  Letting someone untrained to manage your social media accounts 2.00 +

  Not measuring results 2.67 +

  Thinking it is a standalone task instead of combining it with networking and hard work 2.00 +

  Being afraid to ask for help 1.33 +

  Insufficient branding through choices of information disclosure 2.00 +

  Segregating audiences for professional and personal identity 2.00 +

  Not knowing who your audience is 1.33 =

Judgment

  Poor judgment 7.06 +

  Denying your brand/what you did 3.53 +

  Posting inappropriate content 4.71 +

  Making it all about you/not serving others 2.35 +

  Overlooking local support/sponsors in search of big ones 2.35 =

Commitment

  Unresponsive to customers/subscribers/readers/mentions 4.62 +

  Posting a lot in one day and being idle for days at a time 2.31 +

  Following ALL the trends 1.54 +

  Not actively managing your profiles 5.38 +

  Amount of time and resources required to manage 3.08

  Not committed to social media and social networking 3.08 =

Presence

  No social media presence/being mostly idle 6.25 +

  Not controlling/claiming assets with your name 3.13 +

  Assuming that just having a presence is good enough 3.13 +

  Not writing a blog 1.88 +

  Hard-to-find and or outdated virtual resume 1.25 +

  Diluting/spreading yourself too thin over every social network 1.88 +

  Not being aware of your online competition 2.50 =

Consistency

  Being inconsistent/not set on strong foundational pillars 15.00 +

  Misdirected comments from others that are inconsistent with your brand identity 5.00 =

Value

  Having no purpose/not adding value 5.56 +

  Being vague or unfocused/failing to emphasize desired message 5.56 +

  Hiding behind clever titles or industry-specific jargon that confuses people 2.22 +

  Overthinking content/not keeping thoughts simple 2.22 +

  Taking shots at the competition rather than progressing yourself 2.22 +

  Misconception that a personal brand is a logo, slogan or online profile 2.22 =

Scale

Questionnaire for Online Personal Branding Strategy Model

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Appendix D: Personal Application of Questionnaire

Absolutely

True

Mostly

True

Somewhat

True

Somewhat

False

Mostly

False

Absolutely

False

0 1 2 3 4 5 Weight Score Total

Personal Identity

  Being indifferent/not bringing out a personality 1 3.53 3.53 +

  Identifying a quality, skill or strength that you are well known for 3 2.35 7.06 +

  Unprofessional layout design or portrayal of self 3 2.94 8.82 +

  Faking it till you make it/not being who you want to be NOW 5 1.18 5.88 +

  Selling YOU instead of your ability to do a specific job 1 1.76 1.76 +

  Trying to be like someone else/unauthentic 5 3.53 17.65 +

  Misconstrued first impressions based on available information 4 2.35 9.41 +

  Not optimizing messages when brand identity changes 1 1.18 1.18 +

  Personal branding around a single job title 1 1.18 1.18 = 56.47

Brand Management

  Over self-promotion/flooding or spamming emails and social media channels 5 3.33 16.67 +

  Posts or comments that other connections might not get (inside jokes) 4 2.00 8.00 +

  Deleting comments that you dislike or disagree with 5 1.33 6.67 +

  Letting someone untrained to manage your social media accounts 5 2.00 10.00 +

  Not measuring results 1 2.67 2.67 +

  Thinking it is a standalone task instead of combining it with networking and hard work 5 2.00 10.00 +

  Being afraid to ask for help 4 1.33 5.33 +

  Insufficient branding through choices of information disclosure 3 2.00 6.00 +

  Segregating audiences for professional and personal identity 3 2.00 6.00 +

  Not knowing who your audience is 4 1.33 5.33 = 76.67

Judgment

  Poor judgment 4 7.06 28.24 +

  Denying your brand/what you did 5 3.53 17.65 +

  Posting inappropriate content 4 4.71 18.82 +

  Making it all about you/not serving others 3 2.35 7.06 +

  Overlooking local support/sponsors in search of big ones 1 2.35 2.35 = 74.12

Commitment

  Unresponsive to customers/subscribers/readers/mentions 4 4.62 18.46 +

  Posting a lot in one day and being idle for days at a time 1 2.31 2.31 +

  Following ALL the trends 4 1.54 6.15 +

  Not actively managing your profiles 1 5.38 5.38 +

  Amount of time and resources required to manage 2 3.08 6.15 +

  Not committed to social media and social networking 2 3.08 6.15 = 44.62

Presence

  No social media presence/being mostly idle 3 6.25 18.75 +

  Not controlling/claiming assets with your name 3 3.13 9.38 +

  Assuming that just having a presence is good enough 4 3.13 12.50 +

  Not writing a blog 0 1.88 0.00 +

  Hard-to-find and or outdated virtual resume 5 1.25 6.25 +

  Diluting/spreading yourself too thin over every social network 2 1.88 3.75 +

  Not being aware of your online competition 2 2.50 5.00 = 55.63

Consistency

  Being inconsistent/not set on strong foundational pillars 4 15.00 60.00 +

  Misdirected comments from others that are inconsistent with your brand identity 4 5.00 20.00 = 80.00

Value

  Having no purpose/not adding value 1 5.56 5.56 +

  Being vague or unfocused/failing to emphasize desired message 1 5.56 5.56 +

  Hiding behind clever titles or industry-specific jargon that confuses people 4 2.22 8.89 +

  Overthinking content/not keeping thoughts simple 3 2.22 6.67 +

  Taking shots at the competition rather than progressing yourself 5 2.22 11.11 +

  Misconception that a personal brand is a logo, slogan or online profile 5 2.22 11.11 = 48.89

Personal Application of Questionnaire for Online Personal Branding Strategy ModelScale

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Appendix E: Common Social Media Channels

Facebook

LinkedIn

Bebo

MySpace

YouTube

Four Square

Google+

Foursquare

Twitter

Personal Website

Blog

Flickr

Wish Lists

Second Life

Podcasts

Ning

Last.fm

Appendix F: Table of Researcher’s Importance Ranking

Key Dimension Level of Importance Personal Score

Personal Identity 17.24% 56.47%

Commitment 16.09% 44.62%

Presence 16.09% 55.63%

Brand Management 16.09% 76.67%

Value 11.49% 48.89%

Judgment 11.49% 74.12%

Consistency 11.49% 80.00%

Criteria:

1. Lower than 70% personal score deprioritized.

2. Higher Level of Importance.

3. Lower personal score.


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