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Unrestricted / © Siemens AG 2016. All Rights Reserved. siemens.com/answers Online Software Delivery Short user guide
Unrestricted / © Siemens AG 2016. All Rights Reserved. siemens.com/answers
Online Software Delivery
Short user guide
Unrestricted / © Siemens AG 2016. All Rights Reserved.
Step 1: Change of login data
Open OSD (Browser or ALM)
Login with dispatch note number and temporary
password from the order summary email
Create and save new personal password
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Online Software Delivery
Confirmation email for the password change
Click on confirmation link in the email
Unrestricted / © Siemens AG 2016. All Rights Reserved.
Step 2: Download of certificates
Open “Product Download“ tab
Click the button „certificate“
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Online Software Delivery
Certificate (Certificate of License/Contract,
COL/COC) will be opened in Standard-pdf-Viewer
(e.g. Adobe Acrobat).
Unrestricted / © Siemens AG 2016. All Rights Reserved.
Step 3: Download of a License Key
Open OSD (Browser or ALM)
Login with dispatch note number and personal
password
Check delivery address data
Confirm delivery address data
Confirm export control clause
Open “Product Download“ tab
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Online Software Delivery
Drag and drop license key onto local drive.
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Step 4: Download of Software
Open “Product Download“ tab
Click the button „Download“
Select Download with AKAMAI Download
Manager or with Browser
All Download-files (Software and Booklet) are
selected
If a product disclaimer is available, it must be
marked before Download
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Online Software Delivery
Download starts after click the red button
„Download“
Unrestricted / © Siemens AG 2016. All Rights Reserved.
Step 5: In case of inquiries to the OSD
Open OSD (Browser or ALM)
Click “Contact” at the task-bar
The contacts of Customer Support are displayed
in tab „Technical Support“.
Your personal contact can be found in our
contact database in tab “Contact”.
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Online Software Delivery
Recommended contact support via
Support Request online
Unrestricted / © Siemens AG 2016. All Rights Reserved.
Thank you for your attention!
siemens.com/answers
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