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Community Focus Statewide Impact National Network
Presented byAndrew Marietta, Regional Manager, New York Council of Nonprofits, Inc.
www.nycon.org | 800.515.5012 ext 141 | [email protected]
Online Tools for Volunteer Management
Leatherstocking AEA | June 30, 2010
Community Focus Statewide Impact National Network
•Social Good podcast: Communicating with Volunteers Online
An Introduction
Why Reinvent the Wheel?• Volunteer resources and articles– http://managementhelp.org/staffing/outsrcng/volnteer/
volnteer.htm#anchor1270094
– http://www.utexas.edu/lbj/rgk/serviceleader/downloads/Guidefordownload.pdf
– http://www.energizeinc.com/art.html
Managing Volunteers
Management resources
• http://www.evergreen.ca/en/resources/schools/volunteer-management.sn
• http://www.energizeinc.com/art/subj/super.html
Managing Volunteers
• Using Real-Time Communications (VoIP, Chat, Instant Messaging, Etc.) With Volunteers
• Online Volunteer Management
– http://www.volunteerspot.com/• http://www.volunteerspot.com/video/
– http://www.qlubb.com/qlubbs/new
– http://www.bigtent.com/• http://www.bigtent.com/features
Communication
• http://www.surveymonkey.com/
• Gather input
• http://pbworks.com/
• Document sharing and editing
• http://www.slideshare.net/
• Training and orientation
• http://www.skype.com
• Communication
• http://www.facebook.com/
• Networking, recruitment and communication
• http://www.ning.com/
• Networking and communication
• http://www.google.com/nonprofits/
• Calendar and document sharing and editing
Tools for You and Your Volunteers
• http://www.eventbrite.com
• Event registration and management
• http://www.flickr.com
• Photo sharing
• http://www.meetingwizard.com
• Meeting set up
• http://www.groupsite.com/
• Group management with blog, calendar and file sharing
• http://www.facebook.com/
• Networking, recruitment and communication
• http://www.blogger.com or http://www.wordpress.com
• Blogging set up
Tools for You and Your Volunteers Continued
Defining Virtual Volunteering• Online
• At home or work
• Similar to telecommuting
• Collaborative
Virtual Volunteering
Why?• New expanded pool of volunteers
• Don’t want to or not easy to leave their home
• Trial run before committing in person
• Flexible schedule
• Accessibility
• Environmentally Friendly
Virtual Volunteering
What Can A Virtual Volunteer Do?• Conducting online research
• Consulting expertise
• Write Proposals
• Create Curriculum and Training
• Marketing and Advocacy• Captioning / Translation• Design, Editing, Copywriting, and Proofreading• Web Development• Evaluations• Client Contact
Virtual Volunteering
Support Technology• Collaborative Document Editing• Online Project Management• Online Messaging / Talking• Captioning Service• File Transfer• Social Bookmarking / Tagging• Social Media Tools
Virtual Volunteering
Resource• http://www.utexas.edu/lbj/rgk/serviceleader/virtual/
Example• http://app.beextra.org/home/
Virtual Volunteering
What should I do now?• Document and understand your volunteer needs
• Decide how to respond
• Set up volunteer expectations and orientation tools
• Develop volunteer manual/guidelines
• Set up communication and sign up tools
– Big Tent or VolunteerSpot
• Put out the word and recruit your volunteers
Next Steps
Added Ideas, Comments, Questions???Added Ideas, Comments, Questions???