Presented by
Jessie Callaghan
Ontario - Bill 168 Violence & Harassment
in the Workplace
www.ccohs.ca
Presented by
Jessie Callaghan
Ontario - Bill 168 Violence & Harassment
in the Workplace
www.ccohs.ca
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Ontario Bill 168
Amendment to Occupational Health and Safety Act.
Intended to help protect workers from
workplace violence and harassment.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Overview
Definitions
Policy & program overview
Risk assessment
Prevention
Domestic violence / Disclosure / Work refusals
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Physical attack
Verbal abuse
Harassment
Verbal or written threats
Threatening behaviour
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
What is Workplace Violence?
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Examples of workplace violence
Murder
Arson
Rape
Anger-related incidents
Psychological trauma
Physical assault
Theft
Pushing
Sabotage
Vandalism
Property damage
Arguments
Pranks
Verbal abuse
Swearing
Rumours
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
What is Workplace Violence?
a) The exercise of physical force…b) An attempt to exercise physical force…c) A statement or behaviour that is reasonable for a
worker to interpret as a threat to exercise physical force…
…against the worker, in a workplace, that could cause physical injury to the worker.
(Ontario Bill 168 definition)
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
What is Workplace Harassment?
Engaging in a course of vexatious comment or conduct against a worker in a workplace that is known or ought reasonably to be known to be unwelcome.
(Ontario Bill 168 definition)
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
What is Workplace Violence?
Jointly developed by key stakeholders
Reflect experience
Include concrete examples
Consider relevant legislation
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Bill 168 will require employers to:
Prepare policies with respect to workplace violence and workplace harassment. Develop and maintain a program to implement the policy. Conduct a risk assessment. Educate and train employees.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Road Map to Prevention
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Risk Assessment
• Work processes, situations or interactions
• Occupations
• Certain times
• Certain places
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Is my workplace
at risk?
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Review history of violence in your workplace.
Ask employees about their experiences.
Review any incidents of violence.
Consider if you have any of the risk factors.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Conduct a visual inspection.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Evaluate the history of similar organizations
Consult umbrella organizations
Consult local security experts
Research relevant publications
Collect newspaper or magazine articles
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Prevention
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Workplace designPhysical lay-out, the use of signs, locks or physical
barriers, lighting; electronic surveillance.
Administrative practicesDecisions you make about how you do business,
such as hours of operation and staffing.
Work practicesSafe-guards you take while you are doing the job.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
What education do employees need?
Your organization’s prevention policy.
Procedures to minimize or control risks.
Safe and appropriate responses to incidents.
Procedures for reporting, investigating and documenting incidents.
Follow-up and support services available.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
What training do employees need?
Training must be specific to situations employees may encounter, e.g.
ways of preventing or defusing volatile situations or aggressive situations.
anger management training.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Domestic Violence
Bill 168 requires employers to “take every precaution reasonable to the circumstances” to protect workers from domestic violence that would likely cause physical injury to workers in the workplace.
This obligation arises only if the employer is aware, or ought reasonably to be aware, of the situation.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Domestic Violence
How to Respond to Employees Facing Domestic Violence
A Workplace Handbook forManagers, Supervisors and Co-workers
Cambridge Public Health DepartmentCambridge Health Alliance
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Domestic Violence
Domestic Violence - A Workplace IssueCCOHS Health & Safety Report
September 2009
http://www.ccohs.ca/newsletters/hsreport
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Disclosure of Persons with Violent History
the worker can be expected to encounter that person in the course of his/her work; and
the risk of workplace violence is likely to expose the worker to physical injury.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Work Refusals
A worker may refuse to work where he/she has reason to believe that he/she is in danger of
being a victim of workplace violence.
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Inquiries Service1-800-263-8466 [email protected]
OSH Answersccohs.ca/oshanswers
Prevention Guideccohs.ca/products
CCOHS
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety
E-Learning
Jessie [email protected] 1-800-668-4284 www.ccohs.ca
Canadian Centre for Occupational Health and Safety