Ontario Long Term Care & Ontario Retirement Communities Associations’

TORONTO CONGRESS CENTRE | APRIL 9–11, 2018

MONDAY, APRIL 9, 2018 TIME SESSION/Speaker LOCATION

1:30 pm – 7:30 pm REGISTRATION OPEN MIRVISHTCC, SB

11:00 am – 1:30 pm ONTARIO LONG TERM CARE ASSOCIATION ANNUAL GENERAL MEETINGPLAZA AB,

DELTA BY MARRIOTT

2:00 pm – 4:00 pm ONTARIO RETIREMENT COMMUNITIES ASSOCIATION – ANNUAL GENERAL MEETINGPLAZA C,

DELTA BY MARRIOTT

5:30 pm – 6:30 pm TOGETHER WE CARE SPONSOR, ONTARIO LONG TERM CARE ASSOCIATION AND ONTARIO RETIREMENT COMMUNITIES ASSOCIATION BOARD OF DIRECTORS RECEPTION

ETROGTCC, SB

6:30 pm – 7:30 pm LEADERSHIP RECEPTION COURTYARDTCC, SB

7:30 pm – 9:30 pm LEADERSHIP DINNER LEONARD COHENTCC, SB

9:30 pm – Midnight AFTER PARTY LOT 41

THANK YOU TO OUR SHOW SPONSORS

REGISTRATION:TORONTO CONGRESS CENTRE SOUTH BUILDING - Mirvish Monday, April 9, 2018 1:30 pm - 7:30 pmTuesday, April 10, 2018 7:00 am - 5:00 pmWednesday, April 11, 2018 7:30 am - 2:30 pm

MONDAY, APRIL 9

LEADERSHIP RECEPTION & DINNERToronto Congress Centre, South Building (TCC, SB)Reception 6:30 pm - 7:30 pmDinner 7:30 pm - 9:30 pmAfter Party 9:30 pm - Midnight

Both OLTCA and ORCA AGMs will take place at the Delta Hotels by Marriott Toronto Airport & Conference Centre

TUESDAY, APRIL 10 All sessions are held in the Toronto Congress Centre, South Building (TCC, SB)

Joey & Gina’s Wedding, will take place at the Delta Hotels by Marriott Toronto Airport & Conference Centre

TRADESHOW HOURS:TUESDAY, APRIL 10

Tradeshow open 11:00 am - 5:30 pm

Exhibitor session with CEOs 3:00 pm - 3:45 pm from OLTCA and ORCA

Happy Hour 4:30 pm - 5:30 pm

WEDNESDAY, APRIL 11

Tradeshow open 10:00 am - 2:00 pm

JOINT PROGRAMMING

OLTCA PROGRAMMING

ORCA PROGRAMMING

CULINARY AND NUTRITION SUMMIT

PRINTED PROGRAM SPONSORED BY:

CONTINUING EDUCATION POINTS (CEPS):Canadian Society of Nutrition Management (CSNM) Continuing Education points – 7 total (1 for each Culinary & Nutrition session).

TUESDAY, APRIL 10, 2018 TIME SESSION/Speaker LOCATION

7:00 am – 5:00 pm REGISTRATION OPEN MIRVISH

7:30 am – 8:30 am BREAKFAST COURTYARD

8:30 am – 8:45 am CONCIERGE REMARKS – Stuart Ellis–Myers LEONARD COHEN

8:45 am – 9:00 am OPENING REMARKS – Candace Chartier, CEO of OLTCA and Laurie Johnston, CEO of ORCA LEONARD COHEN

9:00 am – 9:15 am REMARKS FROM THE MINISTER OF HEALTH (TBC) LEONARD COHEN

9:15 am – 10:00 am OPENING KEYNOTE – Feeding My Mother: Comfort and Laughter in the Kitchen as My Mom Lives with Memory Loss, Jann Arden

LEONARD COHEN

10:00 am – 10:30 am BREAK – Coffee and tea will be servedCOURTYARD AND HALL C

11:00 am – 5:30 pm TRADE SHOW OPEN

CONCURRENT SESSIONS 10:30 – 11:30 AM

10:30 am – 11:00 am CORPORATE KARMA: How Business can Move Forward by Giving BackSpeaker: Peggie Pelosi, Founder & CEO, Orenda

LEONARD COHEN

11:00 am – 11:30 am “WOMEN” CHANGING THE WORLD OF SENIOR LIVING . . . WALKING TO GROWSpeaker: Elaine Shantz, COO, peopleCare Communities

LEONARD COHEN

10:30 am – 11:30 am EXECUTIVES PANEL - PUSHING THE LIMITS TO ENHANCE THE DINING EXPERIENCE

Moderator: Kyle Donovan, Vice President, Seasons CarePanelists: TBD

WAXMAN I

11:30 am – 2:30 pm TRADESHOW AND LUNCH EXHIBIT HALL

CONCURRENT SESSIONS 2:30 – 3:30 PM

2:30 pm – 3:00 pm

WAXMAN II

BEEKEEPING PROJECT AT KENSINGTON GARDENSSpeaker: Daisy Wong, Supervisor of Life Enhancement, Kensington Health Center, Kensington Gardens

LEONARD COHEN

DRIVING CULTURE CHANGE WHILE SUPPORTING COMPLIANCE THROUGH YOUR ELECTRONIC HEALTH RECORDSpeaker: Deborah Johnston, Director of Quality & Consulting, Sienna Senior Living

3:00 pm – 3:30 pm

WAXMAN II FENELON FOLLIES: Using Music Care to Decrease Isolation at Fenelon CourtSpeaker: Chelsea Mackinnon, Research Coordinator, Room 217 Foundation

2:30 pm – 3:30 pm

HEALTH SYSTEM WORKFORCE DISCUSSION PANELPanelists: Denise Cole, ADM, Health Human Resources Strategy Division, Ministry of Health and Long Term Care; David Brook, VP Labour Relations and Chief Negotiations Officer, Ontario Hospital Association; Deborah Simon, CEO, Ontario Community Supports Association; Candace Chartier, CEO, Ontario Long Term Care Association

SUTHERLAND

2:30 pm – 3:30 pm

PINSENT

THE RITZ CARLTON LEADERSHIP CENTRE: Service Excellence Culture - Part 1Speaker: Advisor, The Ritz Carlton Leadership Centre

BERTON

NAVIGATING THE REGULATORY LANDSCAPESpeaker: John Risk, Partner at WeirFoulds LLP

2:30 pm – 3:30 pm RELATIONAL AND PERSON-CENTERED CULTURE CHANGE: Improving the Residents Dining Experience

Speakers: Mary Shultz, Director, Information, Support Services and Education, Alzheimer Society of Canada and Heather Keller, Schlegel Research Chair, Nutrition and Aging, University of Waterloo

WAXMAN I

JOINT SESSION OLTCA ORCA SENIOR LIVING CULINARY AND NUTRITION SUMMIT

TORONTO CONGRESS CENTRE | APRIL 9-11, 2018

TIME SESSION/Speaker LOCATION

3:00 pm – 3:45 pm CEO SERIES – Candace Chartier, CEO of OLTCA and Laurie Johnston, CEO of ORCA TCC, SB

3:30 pm – 3:45 pm BREAK & TRAVEL TIME – Coffee and tea will be servedMEETING

ROOM LOBBIES

CONCURRENT SESSIONS 3:45 – 4:15 PM

3:45 pm – 4:15 pm

LEONARD COHEN NAVIGATING THE COMPLEXITIES OF HEALTH CARE CONSENT AND ADVANCE CARE PLANNING IN ONTARIOSpeaker: Janice Britton, National Policy and Performance Improvement Consultant, Extendicare Canada Inc.

WAXMAN II CLRI DIVERSITY, SUPPORTING CULTURAL DIVERSITY AND INDIGENOUS CULTURE IN LONG-TERM CARE: A Joint Project by the Ontario Centres for Learning, Research and Innovation in Long-Term CareSpeaker: Kate Ducak, Gerontologist and Project Officer, Schlegel-UW Research Institute for Aging (RIA)

SUTHERLAND SESSION TBDSpeaker: TBD

3:45 pm – 4:15 pm

BERTON WHERE DOES THE RETIREMENT HOME SECTOR FIT WITHIN THE ONTARIO GOVERNMENT’S NEW ACTION PLAN FOR SENIORS?Speaker: Dr. Samir Sinha, Director of Geriatrics, Sinai Health System

PINSENT 3:45 PM – 4:30 PM THE RITZ CARLTON LEADERSHIP CENTRE: Empowering Your Employees - Part 2Speaker: Advisor, The Ritz Carlton Leadership Centre

3:45 pm – 4:15 pm REVIEW OF RQI FINDINGSSpeaker: Dale Mayerson, co-chair of Dietitians, Ontario Long Term Care Action Group

WAXMAN I

4:30 pm – 5:30 pm HAPPY HOUR EXHIBIT HALL

5:30 pm – 7:00 pm FREE TIME

7:00 pm – 11:00 pm JOEY & GINA’S WEDDING DINNER EVENTPLAZA BALLROOM

DELTA BY MARRIOTT

WEDNESDAY, APRIL 11, 2018 TIME SESSION/Speaker LOCATION

7:30 am - 2:30 pm REGISTRATION OPEN MIRVISH

7:30 am – 8:30 am BREAKFAST COURTYARD

8:30 am – 8:45 am CONCIERGE REMARKS – Stuart Ellis–Myers LEONARD COHEN

8:45 am – 9:45 am POLITICAL PARTY PANEL LEONARD COHEN

9:45 am – 10:00 am REMARKS FROM HON. DIPIKA DAMERLA (TBD) LEONARD COHEN

10:00 am – 10:30 am BREAK – Coffee and tea will be served EXHIBIT HALL

10:00 am – 2:00 pm TRADE SHOW OPEN

CONCURRENT SESSIONS 10:30 – 11:30 AM

10:30 am – 11:30 am

LEONARD COHEN 10:30 - 12:00 PM PROMOTING APPROPRIATE AND SAFE RELATIONSHIPS WITHIN A LONG TERM CARE HOME: How to Effectively Respond to Sexual Intimacy Between ResidentsSpeaker: Primacare Living Solutions

WAXMAN II THE FUTURE OF VIRTUAL CARESpeaker: Gary McBlain, Baybridge Senior Living

SUTHERLAND WHAT DOES CONFINEMENT REALLY MEAN FOR LTC HOMES AND RESIDENTS?Speaker: TBD

10:30 am – 11:30 am

PINSENT CONNECTING GENERATIONS TO EMPOWER THOSE WHO NEED IT MOSTSpeaker: Danielle Myers, General Manager, Status Solutions

BERTON LESSONS FROM THE FIELD: Transitional Care Programs in Retirement HomesModerator: Beryl Collingwood, Panelists:TBD

10:30 am – 11:30 am A PROACTIVE APPROACH TO HYDRATIONSpeaker: Stacey Scaman, Corporate Dietitian, Seasons Care

WAXMAN I

TORONTO CONGRESS CENTRE | APRIL 9-11, 2018

TIME SESSION/Speaker LOCATION

11:30 am – 1:00 pm LUNCH & TRADE SHOW EXHIBIT HALL

CONCURRENT SESSIONS 1:00 PM – 2:00 PM

1:00 pm – 1:30 pm WHY A RED SEAL CHEF?Speaker: Daryl Neamtu, Owner, DN Hospitality

WAXMAN I

1:00 pm – 1:30 pm

LEONARD COHEN 7 STEPS TO A SUPER LGBTQ INCLUSIVE AGENCYSpeaker: TBD

WAXMAN II THE FUTURE IS NOW: Data Driven, Therapeutic, Person Centered EngagementSpeaker: Charles de Vilmorin, CEO & Co-Founder, Linked Senior, Inc.

1:00 pm – 1:30 pm CREATING INCLUSIVE LONG-TERM CARE AND RETIREMENT COMMUNITIES - PART 1Speaker: Dr. Allen Power, Geriatrician-Author-Educator

PINSENT

1:00 pm – 2:00 pm MOTIVATING AND RETAINING EMPLOYEES IN UNIONIZED AND

NON-UNIONIZED WORKSPACESSpeaker: Bruce Mayhew, Bruce Mayhew Consulting

BERTON

1:30 pm – 2:00 pm OPTIMIZING SERVICE SATISFACTION IN RESIDENT DININGSpeakers: Jeff Dover and Geoff Wilson, Principals, fsSTRATEGY Inc.

WAXMAN I

1:00 pm – 2:00 pm GILBERT HEFFERN COMMUNICATIONS SERIES SUTHERLAND

2:00 pm – 2:15 pm BREAK & TRAVEL TIME – Coffee and tea will be servedMEETING ROOM

LOBBIES

CONCURRENT SESSIONS 2:15 PM – 3:15 PM

2:15 pm – 3:15 pm GILBERT HEFFERN COMMUNICATIONS SERIES SUTHERLAND

2:15 pm – 3:15 pm THE EMERGENCE OF MARIJUANA IN ONTARIO WORKPLACES

Speaker: Irv Kleiner, Partner, Employment & Labour Group, Torkin ManesWAXMAN II

2:15 pm – 3:15 pm AN OPEN CONVERSATION: THE HIDDEN RESTRAINT - PART 2

Speaker: Dr. Allen Power, Geriatrician-Author-EducatorPINSENT

2:15 pm – 3:15 pm CREATING LIVING SPACES FOR TOMORROW’S SENIOR

Speakers: Gaëtan Cormier, Senior Vice President, International Development, Reseau Selection and Christian E. Fisker, Vice President, Planning and Development, Chartwell Retirement Residences

BERTON

2:15 pm – 3:15 pm NUTRITION & ETHICS IN SENIOR LIVING SETTINGSSpeaker: Dr. Jill Oliver, Health Care Ethicist, William Osler Health System

WAXMAN I

3:15 pm – 3:45 pm CLOSING KEYNOTE - UNSTOPPABLE - MORE ‘TOGETHER’! MORE ‘WE’!! MORE ‘CARE’!!!Speaker: Stuart Ellis-Myers, Motivational Speaker, TWC Concierge

LEONARD COHEN

TORONTO CONGRESS CENTRE | APRIL 9-11, 2018