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Ontario’s Commercial Vehicle Operator’s Registration Program
Presentation for IHSA May 7, 2015
Ministry of Transportation
The CVOR Program
Program goals – Promote compliance – Remove carriers that pose excessive risk – Create a level competitive industry – Provide carrier/public with information
Safety measurements – Collisions – Convictions – Inspections
Calculates numerical risk indicator – Safety violation rates
Original CVOR application – Unsolicited
Blank forms available – Web, faxback, CSIO office – CSIO request to apply
Pre-populated forms based on-road activity or other triggers
CVOR Renewal – As of December 2008, commercial vehicle operators
are required to renew their registrations every year – Pre-populated forms are system generated and sent
out by mail 60 days prior to expiry – Satisfactory/Excellent carriers rewarded for their high
performance with an extended renewal period (two years) – at time of processing
CVOR Applications
CVOR Test October 1, 2013, Ontario implemented the CVOR
written test as a prerequisite to obtaining a CVOR certificate
- One-time requirement for new Ontario-based CVOR applicants or those who have not held a valid CVOR within the previous 3 years.
- Completed by an owner/operator, partner or corporate officer at any Ontario DriveTest Centre – cost $32.
- Consists of multiple-choice questions based on the CVOS manual.
- Over 7,000 CVOR tests have been completed to date with a 50% failure rate.
Legislation • HTA Sec. 17 gives the Registrar authority to refuse to
issue a CVOR certificate based on the safety record of the operator or a related individual or corporation.
Follows a prescribed process
• Issue Notice of Refusal and offer opportunity to show cause (written submissions)
• Deputy Registrar issued decision • Refusal Order • Opportunity to appeal • LAT hearing conducted, Ministry and carrier advised of
decision
Refusal – the process
Detection
CVOR Monitoring
Convictions Report Maintenance
Roadside Data
Capture Inspections
E-Collision (new) for Ontario
Collisions
CCMTA Events
Collisions, Convictions and Inspections
Col-Net Ontario Collisions
Capturing Events
Safety Measures Collisions: 0 - 2 - 4 - 6 points Assign severity points only for improprieties Points are assigned to all reportable collisions if impropriety was
indicated
Convictions: 0 – 5 points Alignment with CCMTA pointing system Used results from predictive modeling to assign higher points to
conviction types that strongly relate to future collisions
Inspections: 1pt for the first OOS category + 2pts / for each additional All levels of inspections included (good and bad) Vehicle & Driver out of service defects are pointed #Vehicles & #Drivers are used in deriving #Units inspected
Safety Violation Rates
10
53.2%
83%
(10/12)
25%
(4/16)
50%
(4/8) Convert Points To Percentages
for Collision, Conviction & Inspection Violation Rates
Points (Rate)
Combine the Collision, Conviction & Inspection Violation Rates
for the overall Safety Violation Rate
Intervention Model Threshold for Safety Rating & Control Action
8
16 12
Collisions 40%, Convictions 40% & Inspections 20% 83 *0.40 + 25*0.40 + 50*0.20 = 53.2%
Collision & Conviction Thresholds are based on kilometric travel
Inspection threshold is based on number of units inspected Collision Profile Conviction
Profile Inspection Profile
4 4
Intervention Stages Safety Rating Overall
Violation Rate Intervention
Sat Sat-Unaudited 35%
Warning letter
Sat (P) Conditional (F) 50%
Tier 1 Audit
Conditional 70% Not an intervention stage
Conditional 85%
Interview
UnSat 100%
Sanction
* there are other key triggers that will prompt a review or sanction
Triggers & Safety Ratings • Non OVR triggers
– Chronic non-compliance – Significant on-road event – Non-payment of fines – Carrier operating during a suspension period
• Safety Ratings – Excellent few high performing carriers – Satisfactory passed audit – Satisfactory Un-audited vast majority of current
carriers – Conditional carries non-MTO financial impacts – Unsatisfactory Prohibited from operating
80% Effective in having the carrier improve their safety record
Issued to 4% of the trucking population every year
Warning Letter – 35%
Facility Audit – 50%
Tier Description Score 1 System generated 2 Re-Audits or Partial
Voluntary Deputy Registrar Request, etc.
3 Compliance Verifications
4 Investigations
What are the components of an MTO audit?
The three main elements (profiles) of a facility audit are: 1) Vehicle Maintenance
– Records current for a period of 24 months, or 6 months after the vehicle ceases to be operated
2) Hours of Service
– Records current for a period of 6 months
3) Driver Qualification, Records and Reporting – Records current for a period of 2 years, or from the date the driver
started with the company (if less), or 6 months after the driver ceases to be employed.
Hours of Service Profile Components: Drivers selected randomly 90% - QMOE - “risk based”
assessment of the driver’s reported hours. A “Quantified Margin of Error” is calculated to determine the percentage of hours in violation.
10% - Form and matter (Data Items)
Vehicle Profile Vehicles selected based on events Components: 40% - Detection, Reporting and Repair –
tracking the communication stream between operator and driver on a day to day basis
30% - Evaluating the operator’s Preventative Maintenance program
10% - Compliance with Annual Inspection requirements
20% - Location and Retention of Records
Qualifications, Records & Reporting
Components: Drivers selected randomly 60% - Qualifications 15% - Driver Abstracts 15% - Conviction Records 10% - Collision Records
Excellent Audit: The Audit Compliance Achieved (ACA) is greater than 80% and no
profile compliance rate is below 70% Passed Audit: The Audit Compliance Achieved (ACA) is greater than or equal to
55%, and all profiles are greater to or equal to 50% Failed audit: If any Profile Compliance Rate is below 50% or if the overall score of
55% is not achieved.
Facility Audit
General Background Operational
Problems/Contributing Factors Review Audit Results and
Actions Taken Accident Prevention Pre-Trip Inspection Hours of Work Discipline Programs Hiring Practices Safety Meetings/Training CVOR/Driver Abstract Reviews Unpaid Fines
Carrier Interviews – 85%
Sanction – The Process • Initiated by OVR or other trigger • Follows a prescribed process
– Freeze RIN/CVOR (prevent transfer of vehicles) – Issue Notice of Suspension or Cancellation and offer
opportunity to show cause – Hold show cause meeting – Deputy Registrar issued decision – Sanction ordered – If carrier appeals to LAT, sanction is stayed until hearing – LAT hearing conducted, Ministry and carrier advised of
decision – LAT decision can be appealed to Divisional Court (no
automatic stay of LAT order)
Commercial Motor Vehicle Products/Services
CVOR Level 1 Abstract
23
CVOR Level 2 Abstract
CVOR Level 2 Abstract
CVOR Level 2 Abstract
CVOR Level 2 Abstract
CVOR Driver Abstract
Resources Commercial Vehicle Safety Operators
Safety Manual http://www.mto.gov.on.ca/english/trucks/pdfs/commerical-vechicle-operators-
safety-manual.pdf
E-Laws http://www.e-laws.gov.on.ca
Questions?
Ministry of Transportation Carrier Sanctions & Investigation Office
Jim Kirchner
(905) 704-2512 [email protected]