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Presented by Jury Konga, Principal
eGovFutures Group
.
Open Data- Current State & Next Gen
MISA BC Open Data ConferenceNanaimo, B.C.April 28 - 30, 2011
Jury KongaOpen by Design TM
Appreciation is extended to a number of people and organizations in the Open Government & Open Data Community including:
• MISA BC and the conference organizing committee with special thanks to Per Kristensen and Jason Birch, City of Nanaimo
• MISA Ontario Gov 2.0 SIG• Tracey Lauriault, DataLibre• WWW, twitter, YouTube, LinkedIn…. and all my “Open” friends
• This presentation will be publicly available on www.slideshare.net/jkonga as Creative Commons BY
• #misaBC #opendata #opengov #gov20 I’m @jkonga … tweet away
Acknowledgements
Open Data – Current State and Next Gen 2
Jury KongaOpen by Design TM
Open Gov Context – Open Data, Citizen Engagement, Collaboration, Innovation
Open Data Current State• Principles• Open Data – local to global• Open Data Framework
Next Gen Open Data
Closing thoughts
Overview
Open Data – Current State and Next Gen 3
Jury KongaOpen by Design TM
Conference geographic context
Regional presence- small to medium size municipalities
Couple of Out-of-province visitors
Overview
4Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
• Roots in Freedom of Information legislation (oldest identified with Sweden in 1766, U.S.A. 1966; Canada FOI as well as Privacy Act; 1983)
• More recently, Open Government focuses on citizen engagement, transparency, accountability, collaboration and innovation
• 3 Pillars of Open Government from Senator Kate Lundy, Australia:Citizen- Centric Government, Open and Transparent Government and Innovation Facilitation (June 2009)
• President Obama’s Open Government directive (Jan. 2009) synopsis: Government should be transparent, participatory and collaborative
Context- Open Government
5Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
• “Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy”William Eggers, Deloitte. 2005
• Gov 2.0 “is the use of technology – especially the collaborative technologies at the heart of Web 2.0 – to better solve the collective problems at a city, state, national and international level”Tim O’Reilly, “Open Government – Collaboration, Transparency and Participation in Practice”. 2010
• From GovLoop (the government Facebook), working definition (2010):Gov 2.0 embraces the use of new and old tools, changes of employee and contractor culture, and improvements in processes that make government more transparent, collaborative, and participatory--enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.
Context- Gov(ernment) 2.0
6Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
• Open Data is a foundational component for Open Government and focuses on freely making public data available in a usable format for all to re-use and add value for the benefit of citizens.
• Open Data – it’s about public data being easily discoverable, readily accessible and freely available without restrictions (to a degree)
• Recent Open Data initiatives have focused on public sector data and very recently has also turned to private sector corporate data
• Open Data – not new, we’ve been doing it for a while … what has changed is the public’s expectations of expanded scope and ease of access to government data
Context- Open Data
7Open Data – Current State & Next Gen
Jury KongaOpen by Design TM 8
Credit: Rob Tornoe / Delaware News Journal, PoliticalCartoons.com
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Open Government- Why?
9
This is the “rush” …. needs & expectations
Images via MS Office
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Open Government - A View of Principles
10Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Business: Public Services
Structure: Corporation
Governance: Council (Board of Directors)
Servicing: Citizens and Businesses- the SHAREHOLDERS
Open Government- Perspective for Local Government
11Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Open Government and Service Delivery
Open Government – Focus on Citizens and Service 12
ClientOrganizations
IndividualClientsOutputs
ProviderOrganizations
Authority
AccountabilityRoles
Responsibility
Used in
Deliver
Accomplish
Governance Outcomes& Impacts
Jurisdictions
Programs
Services
Processes
Resources
Municipal Reference Model MRMv2 Components – An Organizing Framework
Work in Progress
Source: “Describing Municipal Government -Using Programs and Services” presentationby Roy Wiseman
Jury KongaOpen by Design TM
Open Government and Service Delivery
13
Federal
Provincial
Municipal
Government
It’s _ _ _Government
#&*!%?
We need to move from this ….
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Open Government and Service Delivery
14
Federal
Provincial
Municipal
Government
It’s GOODGovernment !!!
To this ….
Integrated Service Delivery
– Service One conceptMISA Ontario 2010 conference
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Open Government Elements- Focus on Citizens
15
Core Element Value to Citizens
Citizen Engagement Democracy with the opportunity to participate and influence policy
Open Data Transparency via access to public information and potential value added products and services
Collaboration Efficiencies in government , reduced duplication of effort and better results
Innovation Enhancing policy , service delivery and optimizing government resources
What needs to improve to benefit citizens …
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Citizen Engagement- Current State
16
Gov 2.0/Web 2.0/ Social Media technologies are pervasive
Social media becomes key in engagement
Communications demands increase
Forming community partnerships is imperative
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Crowdsourcing
ChangeCamps, CityCamps, GovCamps …
Pull -> Push -> Dialogue
Effective communications and citizen engagement requires … ongoing resources
Citizen Engagement- additional Perspectives
17Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Manitoba & Saskatchewan flooding
First implement-ation of Ushahidi platform in Canada
Visualization, submit reports, get alerts, download reports
Application creators: Laura Madison (MB) and Dale Zak (SK)
Thanks to Heather Leson for her insight
Citizen Engagement - Open Community Project
18
Source: http://mbfloods.ca #mbfloods via Tweetdeck
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Collaboration- Current State
19
Collaborate Now“All of us are smarter than one of us”
“There are more knowledgeable people outside your organization than inside”
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Collaborate Now
Collaboration- Current State
Informal Info sharing
LegalPartnerships
Collaboration Continuum – resource requirements increase ->>>
Open Data – Current State & Next Gen 20
Jury KongaOpen by Design TM
Collaboration Current State- Open Data Framework Project
Kudos to the Group of 4 (G4) for taking a leadership role in Canada
Open Data Framework Project with focus on Data Standards End Use agreement Open Data UI and
functionality Contributing to best
practices for the open data community
2121Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Innovation- Current State
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Promote innovation - don’t stifle it!
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Institute for Citizen Centred Service• Report on Innovation in Municipal Service Delivery (2010)
Need a focal point for Innovation• Centre Of Excellence for Innovation in Municipal
Government (proposed in 2009 presentation http://www.slideshare.net/jkonga/web-20-from-a-social-to-a-service-web )
Apps Development contests and hackathons, leveraging social media technologies, cloud computing (IaaS, SaaS, DaaS …)
Innovation- Current State
23Open Data – Current State & Next Gen
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Innovation Current State - Re-using the Data
24
Applications that use and use and use and use the data
AppsforDemocracy in Washington, DC started a trend of apps contests (2009)
Examples shown here are: World Bank , British Columbia, Ottawa and Edmonton
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Culture change/shock
• “Good Failure”
• Engagement /participation
• Transparency –from control to empowerment
Open Gov Reality – Biggest Challenge is Organizational Culture & Change Management
http://www.publivate.com/thinking-a-innovation/entry/elephant-in-the-room-culture-and-social-media-uptake-in-the-public-sector.html Open Data – Current State & Next Gen 25
Jury KongaOpen by Design TM
Open Data- Current State
10 Principles for Opening Up Government Informationhttp://sunlightfoundation.com/policy/documents/ten-open-data-principles/ Completeness Primacy Timeliness Ease of Physical and Electronic Access Machine readability Non-discrimination Use of Commonly owned standards Licensing Permanence Usage costs
26Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Open Data- Current State
10 Principles for Opening Up Government Information
27Open Data – Current State & Next Gen
Jury KongaOpen by Design TM Open Data - the New Reality
Open Data- Current State
Global example – World Bank Data Catalog & Apps for Development contest (Initiated April 2010 )
28Open Data – Current State & Next Gen
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Open Data Current State- the National Level
29
• United States – www.data.gov May 21, 2009
• United Kingdom –data.gov.uk Jan. 19, 2010
• Australia –data.australia.gov.au
• Canadawww.data.gc.ca March 17, 2011
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM Open Data - the New Reality
Open Data Current State- the Provincial Level
30
• Land Info Ontario• GeoNova Portal• GeoBC
Apps 4 ClimateAction
Open Data – Current State & Next Gen
MUCH TO DO IN PROVINCES !
Jury KongaOpen by Design TM Open Data - the New Reality
Open Data Current State- Small to Medium Municipal Space
31
• Open Data – not just for large municipalities
• Examples include Nanaimo, B.C.; North Vancouver, B.C.; Surrey, B.C.; London, ON; Mississauga, ON; Windsor, ON (and more on the way)
• Most municipalities provide some degree of “open data” – the need is to make it more extensiveOpen Data – Current State & Next Gen
Jury KongaOpen by Design TM 32Open Data - the New Reality
Open Data Current State- U.S. Municipal Space
32
• Washington DC
• San Francisco
• New York City
• Seattle
• Portland
Jury KongaOpen by Design TM
Open Data Current State- Use & Re-Use of the Data
33
• Value is not in the raw data alone
• Apps for use of the data is key to open data success
• Value to the Citizen is the bottom line
Great video on value of open data- http://www.streetfilms.org/a-case-for-open-data-in-transit/
Open Data - the New Reality
Jury KongaOpen by Design TM Open Data - the New Reality
Open Data Current State - Collaboration from Local to Global
Local Open Data Community sites and events “owned and operated” by citizens
USING Open Data - Local to Global collaborations – all at once!
Participated in RHoK Dec 4 – 5, 2010. Combined with Intl Open Data Hackathon: 63 cities, 25 countries, 5 continents
34Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
G4: Vancouver, Toronto, Edmonton & Ottawa ODF Project: August – December 2010. ODF Components
• Governance• Principles & Policy• Standards• Technology• Data, Operations & Human Resources• Open Data Portal• Future Roadmap
Open Data – Current State & Next Gen 35
G4 Open Data CitiesODF Project
Jury KongaOpen by Design TM
How do you start an Open Data initiative? Who starts it? Who does what? Etc …
Open Data is part of Information Management
Governance structure• Leverage existing structure (e.g. Steering Committees, Working Groups)• Fit to size of your organization• Define roles & responsibilities (initial “pilot” -> ongoing -> “Coordinator”)• Enterprise participation – internal stakeholders (minimum: key players)• External Stakeholders – advisory/feedback loop
Open Data – Current State & Next Gen 36
Open Data Framework- Governance
Jury KongaOpen by Design TM
Principles: Sunlight Foundation’s “Ten Principles for Opening up Government Information”
Freedom of Information & Protection of Privacy governs& guidelines http://www.ipc.on.ca/english/Resources/Discussion-Papers/Discussion-Papers-Summary/?id=949
Key policy issue to be resolved: Terms of Use Open Data license (CIPPIC report - http://www.cippic.ca/open-licensing re: PDDL)
Reality check – not all principles can be achieved from the outset
… but need to review existing corporate & IM policies (aligned?)Open Data – Current State & Next Gen 37
Open Data Framework- Principles & Policy
Jury KongaOpen by Design TM
Information Management – open data lifecycle & Municipal Reference Data Model
Data Discovery and Access – “findability”
Data Distribution and Data formats – ETL & end user needs• Commonly requested: CSV/XLS; txt; XML; JSON; KML/KMZ & Mr SID (raster)
Metadata – best practices & context for data use• Dublin Core (+ quality) & ISO 19115 NAP for geo data)
Linked Open Data – next steps towards semantic webOpen Data – Current State & Next Gen 38
Open Data Framework- Standards
Source: W3C : “Publishing Open Government Data”
Jury KongaOpen by Design TM
Technology is not seen as a major challenge
Technology service elements related to Open Data operations• Content Management Systems (CMS) ; Extract-Transform-Load
(ETL); DBMS; Web 2.0; Access APIs; Analytics & Visualization
Open Data platform - in-house or hosted
Public “G Cloud” shared services
Enterprise approach – defer to Vancouver’s presentation
Open Data – Current State & Next Gen 39
Open Data Framework- Technology
Jury KongaOpen by Design TM
Open Data … more please• Budget, Transit, Service Requests (3-1-1), Facilities &
services, policies, website content ….
Information Asset Inventory – what data do you have? Own?
Open Data Request process & Prioritization• Vancouver provided a draft prioritization as part of project
Open Data – Current State & Next Gen 40
Open Data Framework- Data, Operations & HR
Jury KongaOpen by Design TM
Open Data/IM Lifecycle Activities
Data Discovery and Asset Inventory
Data Request and Prioritization
Open Data Extraction and Dissemination
Data and Metadata Maintenance and Quality Assurance
Departmental and Related Agency Collaboration
Open Data – Current State & Next Gen 41
Open Data Framework- Data, Operations & HR
Jury KongaOpen by Design TM
People are the key to any success – corporation’s intellectual capital
For Open Data operations, a number of HR areas need to be addressed including• Roles and responsibilities;• Knowledge and training requirements;• Integrated teams;• Career path planning;• Optimal work environment and reward system
New position/role: Open Data CoordinatorOpen Data – Current State & Next Gen 42
Open Data Framework- Data, Operations & Human Resources
Jury KongaOpen by Design TM
Content and User Interface/Experience
Open Data Portal Functionality
OpenData.ca Community collaboration portal
Portal architecture review
Open Data – Current State & Next Gen 43
Open Data Framework- Open Data Portal
Jury KongaOpen by Design TM
Similar to eGov phased approach by Gartner and Deloitte, following proposed as the Five Phases of Open Data (FPOD)• Phase 1 – Open Data Start-up: Publishing Information on Website
• Phase 2 – Open Data Transactional: Providing a Data Catalogue Service
• Phase 3 – Creating a Multi-functional Open Data Portal
• Phase 4 – Open Data Transformation: Achieving Enterprise Open Data
• Phase 5 – Full Integration with Global Open Data Community
A Roadmap addresses moving along the maturity model
Open Data – Current State & Next Gen 44
Open Data Framework- Open Data Maturity Model
Jury KongaOpen by Design TM Open Data – Current State & Next Gen 45
Open Data Framework- Open Data Maturity Model
1 Startup
2 Data Catalog
3 Open Data Portal
4 Enterprise Open Data
5 Global Integration
Five Phases of Open Data
Evolutionary withinInfo Management Best Practices
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46
Government
NGO
PrivateAcademia
Community Groups
Moving forward together … as a community
Need to leverage ourCommunity Intellectual Capitaland resources
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
• Where should we be headed …• Ubiquitous + Gov as a Facilitator
• Real time FOI responses
• Real time updates
• Crowdsourced data maintenance & QA
• Access by voice or standard QRcodes
Open Data- the Next Generation
47Open Data – Current State & Next GenJury KongaOpen by Design TM
Jury KongaOpen by Design TM 48Open Data – Current State & Next Gen
Open Data - NxGen
Open DataDNA
LinkedOpen Data
LinkedPersonal Data
… everything is connected to everything
Jury KongaOpen by Design TM 49Open Data – Current State & Next Gen
Open Data NxGen- the Co Factor
Co-llaboration
Co-development
Co-delivery
Co-mmunication
Co-mmunity engagement
Co-mmunity benefit
Jury KongaOpen by Design TM
Open Data NxGen- New Approach
50
Consider a new focus for the Service Provider – Client Relationship
Service Provider
Service Recipient
Us
Government
Them
Citizens
From this ….
Service Provider
Service Recipient
to this ..
WE
A Community ApproachTo Public Service
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM 51Open Data – Current State & Next Gen
Open Data NxGen- Crowdsourcing
Today’s examples of where tomorrow will go
Jury KongaOpen by Design TM 52Open Data – Current State & Next Gen
Open Data NxGen- Crowdsourcing
Many ways to Crowdsource- don’t discount any of the opportunities
…. Not everything is digital
Jury KongaOpen by Design TM Open Data – Current State & Next Gen 53
Open Data NxGen- MRDM v1.0
MRM v2 = Municipal Services Model NxGen = Municipal Reference Data Model
• Data required for services• Data definitions – a standard (leverage existing
work) to be used by public + private sector• Semantics resolution – mapping the differences• Moving it from local –global• Optimizes open data search results• Assists apps dev community
Jury KongaOpen by Design TM Open Data – Current State & Next Gen 54
http://www.guardian.co.uk/politics/interactive/2010/oct/19/comprehensive-spending-review-cuts
Open Data NxGen- Enhanced UsabilityVisualization
User interaction
Jury KongaOpen by Design TM
OpenData.EARTH
OpenData.EARTH
55
Academia, Non-Profits,
Community Groups
OpenStreetMapCommunity
Updates
External Data Linkages(e.g. World Bank)
OpenData.CA
Provincial
Municipal
Federal
Public Service
Source: Municipal Open Government Framework, 2010www.slideshare.net/jkonga
Open Data NxGen- Enhanced Content & Access
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
5656
Service One (2.0)- The Service Coordinator
Service One (2.0)- The Service Coordinator
•Products & Services
•Products & Services
•Products & Services
•Products & Services
Provincial
Municipal
FederalPrivate & Non-
Profits
Integrated Service Delivery “Engine”
Process C
Process B
Process A
Standardized Processes, Protocols and Knowledge Base
Business KnowledgeDatabase
Service Requests
Requests from MyHomePage(Facebook, Twitter, verbal)
Open Data becomes part of Integrated Service Delivery
Value of the strategic asset is optimized
Source: From a Social to a Service Web, 2009. www.slideshare.net/jkonga
Open Data NxGen- Integrated Service Delivery
Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
Embrace Open Government and Open Data – you’re actually already part of the way there
Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all
Plan now, develop incrementally – awareness of the new environment, readiness assessment, align with priorities & allocate resources
Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it
Build and Leverage Your Community – engage the citizens, businesses and community groups … the community wants to help
Make Innovation the default – expectations are that government will become open and efficient through innovation
“Just Do It” - NxGen … here we come
… a few Concluding Thoughts
57Open Data – Current State & Next Gen
Jury KongaOpen by Design TM
… a final Thought
58Open Data – Current State & Next Gen
Get involved – you’ll enjoy it and get benefits back!
Open Data NxGen is open to everyone!
Jury KongaOpen by Design TM
59
It’s a long road …. enjoy the drive - the destination is worth it!
Jury KongaOpen by Design TM Open Data – Current State & Next Gen 60
Thank you Nanaimo
Jury Konga, PrincipaleGovFutures Group
[email protected] @jkongaSkype jury.konga
Other presentations:www.slideshare.net/jkonga
Thank You