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Open Text Fax Server Connector for Microsoft ExchangeCreate a Unifi ed Fax and Email Solution with Open Text Fax Server, RightFax Edition

OverviewThe Open Text Fax Server Connector for Microsoft Exchange is an add-on to Fax Server, acting as a communication link between the Fax Server and the Microsoft Exchange Server. As a Microsoft Gold ISV Partner, Open Text fully supports faxing with Exchange Server 2010. Connector for Microsoft Exchange enables users of Exchange Server 2010 and prior versions to conveniently send, receive, and organize fax documents directly from Microsoft Outlook.

Fax Server and Active Directory databases can also be synchronized using Connector for Microsoft Exchange. This ensures that both Active Directory and Fax Server client information is consistently and correctly updated. With Connector for Microsoft Exchange, fully customizable Fax Server fi eld mappings allow administrators to perform all user maintenance from Windows. Users created or modifi ed in Active Directory are automatically updated in Fax Server. This not only simplifi es user administration, but also ensures

accuracy and consistency between servers, saving both time and resources.

Overview of the Fax Server integration in a Microsoft Exchange environment.

Features• Create, send, receive, and manage faxes directly from

Outlook

• Enable inbound and outbound fax functionality for Exchange 2010 Unifi ed Messaging systems

• End users can organize, forward, and respond to faxes exactly the same as email messages

• Generate and send new faxes easily to one or more contact addresses in an Outlook Contacts folder; include both fax recipients and email recipients in the same enhanced form

• Administer Fax Server and Exchange systems from a single source with automatic Microsoft Active Directory database synchronization

• Simplify the creation and maintenance of user records using unifi ed synchronization tools

• Generate custom, automated notifi cations of sent and received faxes in Outlook

• Track inbound and outbound faxes with Exchange Message Tracking

• Add optional encrypted and certifi ed delivery capabilities

• Support multiple Fax Servers with a single Exchange Server

How it works

Sending and Receiving Faxes with Exchange Server

Outbound: With Connector for Microsoft Exchange, users create fax messages directly in Outlook as they would create emails. Faxes can be addressed to one or more destinations automatically using the Outlook Contacts folder, or addressed manually using a simple dialog. The connector includes forms that let the users select custom cover sheets, add library documents, assign billing codes, and more.

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www.opentext.com

Visit online.opentext.com for more information about Open Text solutions. Open Text is a publicly traded company on both NASDAQ (OTEX) and the TSX (OTC). Copyright © 2010 by Open Text Corporation. Open Text and The Content Experts are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. All other trademarks or registered trademarks are the property of their respective owners. All rights reserved. SKU#_EN

customers can implement all of the inbound and outbound capabilities of the Open Text Fax Server while at the same time realizing the benefi ts of Microsoft Unifi ed Messaging.

Fax Received via Microsoft Unifi ed Messaging

Eliminate Fax Duplication on Exchange Server with Web DeliveryFor organizations that use Connector for Microsoft Exchange to integrate fax and email functions, Fax Server offers a web delivery feature designed to off-load storage of large or high volume fax images from the mail server. Web delivery sends notifi cations of received faxes through email, but rather than attaching the actual fax image to the mail message, Fax Server attaches a hyperlink to the fax location on the server. The user simply clicks the link and is taken straight to the fax image. The Fax Server Web Access Module is required for this feature.

Requirements

• Fax Server, RightFax Edition with the optional Connector for Microsoft Exchange

• Microsoft Exchange Server 2003 SP1 or later

• Windows client computers running Outlook 2003 or later

• For Web delivery, the Fax Server Web Access Module is required

Sending a Fax using Fax Server with Connector for Microsoft Exchange

When an end user composes a fax message using Exchange, they can attach documents to the message as images or native fi les, just like an email. The email gateway, part of the Connector for Exchange, passes the message as an Exchange email to the Fax Server. The message and fi le attachments are converted into a standard fax message and delivered by Fax Server. Notifi cations are sent back to the sender or the administrator.

Inbound: Connector for Microsoft Exchange automatically routes incoming faxes to the Outlook mailbox. Custom icons allow users to easily identify fax messages in their mailboxes. The fax image itself is saved in the user’s mail message as a fi le attachment.

Fax Support for Microsoft Unifi ed Messaging:Inbound-only fax to Exchange 2010 UM is supported with Fax Server 9.4 FP1 without the Connector for Exchange. By adding the Connector for Microsoft Exchange,

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