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1 OpenERP in Healthcare Eckhard Schwarzat Director Valuedecision Ltd.
1
OpenERPin
Healthcare
Eckhard SchwarzatDirectorValuedecision Ltd.
2Healthcare - the view from above
Funding
Pro
vis
ion
Public PrivatePublic
Pri
vate
UK
USDE
Primary Care / Secondary Care
Focus on challenges in the developed world
3
Open Standard
s
Treatment
Planning?
Business Continuit
y
Staff Rostering
Budgeting
CallCentre
Clinical Govern.
Service BOM
The building blocks for OpenERP in Healthcare
4
Call CentreWeb Asterisk 360 (web_asterisk360)
OpenERP asterisk
call manage
r
web socket
user* extension of Akretion Asterisk module
Python TwistedAutobahn
●Incoming phone call number gets matched
●Partner history pops up in the web browser
●Call history gets auto populated●Available on OpenERP apps / lp May
2012
5
Open Standard
s
Treatment
Planning?
Business Continuit
y
Staff Rostering
Budgeting
CallCentre
Clinical Govern.
Service BOM
Open Standard
s
Treatment
Planning?
Business Continuit
y
Staff Rostering
Budgeting
CallCentre
Clinical Govern.
Service BOM
The building blocks in more detail
6
CallCentre
Clinical Govern.
Service BOM
CallCentre
Clinical Govern.
Service BOM
Call Centre is realised via the Web Asterisk 360
module(Valuedecision
contribution)Soon available on
launchpad and OpenERP apps (May 2012)
Clinical Governance is based on ISO 9001.
OpenERP community/partner
contributions for ISO9001 need to be
amended but not newly developed
Service BOMs are crucial for Healthcare but also Service Industry in general. A service product (task) consumes stockable products. The consumption happens outside the manufacturing module. This functionality is not existent at present and a common agreed approach is preferable to a 'single contributor solution'.
7
Business Continuit
y
Staff Rostering
Budgeting
Business Continuit
y
Staff Rostering
Budgeting
Risk Management(risk_management module) Valuedecision contribution
available on OpenERP apps.
More background on Business Continuity
Planning and how to use the Risk Management
module can be found on our website:
www.valuedecision.com
Staff Rostering is about the use of employees for certain sessions
(shifts) based on teams, location anticipated demand etc.
We have started to work on it...Budgeting, especially for the public sector (more likely an issue for the Healthcare funding than provisioning side) is an important building block. Other partners / contributors are already working on it.
8
Open Standard
s
Treatment
Planning?
Open Standard
s
Treatment
Planning?
Adherence to Open Standards is crucial
for acceptance in the market place!
SnomedCTOpenEHR.org
Smartplatform.orgHL7
…
Treatment Planning and provision has to follow 'gold standards'. Lean
processes along the Value Chain are paramount.
Let's have an open discussion what else is needed to help OpenERP win in Healthcare!Additional requirements based on patient management and patient records on the provisioning side, but also different ones for the commissioning (funding) side of Healthcare.
9
Business Continuit
y
Staff Rostering
CallCentre
Service BOM
Business Continuit
y
Staff Rostering
CallCentre
Service BOM
Putting Healthcare aside, these building blocks are essential for OpenERP in the service sector!
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Valuedecision Ltd. Domain Matter Expertise CountsHealthcare and Social Care
Expertise for the UK, Germany & Switzerland
Transparency
Integrity
Evidence based culture
Any Questions?
Visit us online:Valuedecision.com
Twitter: @ValueDecision
Eckhard SchwarzatDirectorValuedecision Ltd.
