Opening RemarksPatrice Marcil

We turned 20!

We just turned 20!

• November 21st 1998

• Meeting held at International Plaza, Toronto

• Mission Statement defined and agreed

• March 23rd 1999, Edmonton – 1st Official venue

Past Chairs

Ken Friesen

Glenn Hickey

Larry Jefferies

Tony Canade

Tom Bissonnette

Joe Carvalho

Past Administrators

Mike BryanLeanne JefferiesBrigitte Pesant

Special Acknowledgements

Dana Alexander

Mike Kaplaniak

Past Steering Committee Members

Anita Zeitler

Bruce Hemstreet

Dave Stretz

David Adams

Eric Léveillé

Glenn Hickey

Jay Perry

Jennifer Steeves

Koos Reineking

Michel CaronMike GillilandPaul Prochilo

Sandro PerruzzaSean Donaldson

Terrence BradimoreTony Mammone

Tony Sutera SardoCraig Hendry

2019 Steering committee

Chairman:

Patrice Marcil, Axalta Coating Systems

Past Chairman:

Joe Carvalho, Economical Insurance

Special Advisor:

Trista Anger, BASF Canada

Steering Committee Members:

Flavio Battilana, CSN Collision Centres

Adam Ceifets, Discount car and truck rentals

Arthur Crawford, AutoCanada

Anthony Iaboni, Collision 360

Andrew Neufeld, Fix Auto Canada

Jean-Luc Sauriol, ALLDATA

Mike Kaplaniak, Uniparts O.E.M. Canada

Steve Knox, CARSTAR Fredericton

William Perreault, Desjardins Insurance

Dario Ricciutelli, The Wawanesa Mutual Insurance

Colin Asselstine, RSA Insurance

Chelsea Stebner, Parr Auto Body

Peter Sziklai, Tsawwasen Collision

CCIF Administration:

Caroline Lacasse, AIA Canada

Andrew Shepherd, AIA Canada

Past Committee Members

· Wade Parker, Pye Chevrolet Buick GMC. Truro

3 Pillars

• Profitability / Sustainability• For all Stakeholders

• People• Recruit, Hire, Develop and Retain

• Vehicle Complexity & Technology• Repairing cars to proper specifications

You should expect us to

• Create meaningful agendas and events

• Offer you different point of views and solutions

• Bring you the latest information and technology to help you stay ahead and keep you informed on your industry

• Provide you with opportunities and solutions for Growth, HR and vehicle repair complexity challenges

We expect you to;

• Participate, get involved

• Support CCIF initiatives

• Tell us what you think

• Use the newsletter survey

• Help us make a difference

• Safely repair cars to proper specifications

Today’s Agenda

• Talent Management

• US Industry Trends and Challenges

• Stand-out in the crowd

• Future of the Industry

• New technologies and their impact on repairs

• Sub Committee activity reports

HALIFAX 2019

Enjoy your day!

Collision Industry-Education

Connection program update

Action Items

1.Roles in a Collision Center• Definitions

• Promo videos

2. Instructor Development• Training seminars

• Calendar @ccif.ca

3.Workforce Recruitment & Retention• On-going Surveys to students

• School visits & Career days

4.School Improvement and support• Sponsorship program

About the Promo videos

• Available @ CCIF.ca

• Can be branded with your logo

AIA’s Student Surveys :Analysis of Completed

Surveys

Background

• 5 surveys completed to date during 2017-18

• 6th survey will be launched in January 2019

• 2 surveys planned in 2019

Was auto body programyour first choice?( %)

66

67

63

69

65

Mar. 2017 Sep. 2017 Jan. 2018 Mar. 2018 Sep. 2018

Top Reasons for Joining the Collision Industry

March 2017

Passion for cars

Fixing cars

Wages

Sep. 2017

Passion for cars

Career Opportunities

Wages

Jan . 2018

Passion for cars

Diversity of work

Custom work and paint

Mar. 2018

Passion for cars

Custom work & paint

Fixing cars

Sep. 2018

Passion for cars

Career Opportunities

Fixing cars

Passion for cars

What is an acceptable yearly remuneration for a full-time job??

March 2017

$50,000-$80,000

Sep. 2017

$40,000-$45,000

Jan . 2018

$40,000-$45,000

Mar. 2018

$40,000-$45,000

Sep. 2018

$40,000-$45,000

$40,000 – $45,000

Top 3 Ranked Benefits

March 2017

Family health and dental plan

Pension plan

RRSP

Sep. 2017

Family health and dental plan

Pension plan

RRSP

Jan . 2018

Family health and dental plan

Pension plan

RRSP

Mar. 2018

Family health and dental plan

Pension plan

Profit sharing

Sep. 2018

Family health and dental plan

Pension plan

RRSP

Health plan

Pension plan

RRSP

Top 3 attributes of desired work environment

March 2017

Teamwork oriented

Safety oriented

Sustainable

Sep. 2017

Teamwork oriented

Safety oriented

Sustainable

Jan . 2018

Teamwork oriented

Collaborative

Sustainable

Mar. 2018

Teamwork oriented

Environmentally oriented

Sustainable

Sep. 2018

Teamwork oriented

Sustainable

Safety oriented

Teamwork

Safety

Sustainability

What you expect from your employer ?

March 2017

Respect

Fairness

Mentoring/coaching

Sep. 2017

Respect

Fairness

Mentoring/coaching

Jan . 2018

Respect

Fairness

Mentoring/coaching

Mar. 2018

Respect

Fairness

Mentoring/coaching

Sep. 2018

Respect

Fairness

Mentoring/coaching

Respect

Mentoring

Coaching

Where do you see yourself in 5 years?

March 2017

Body Technician (39%)

Paint/Refinish Technician (23%)

Shop/Store Owner (19%)

Sep. 2017

Body Technician (40%)

Paint/Refinish Technician (22%)

Shop/Store Owner (15%)

Jan . 2018

Body Technician (29%)

Shop/Store Owner(26%)

Paint/Refinish Technician (21%)

Mar. 2018

Body Technician (41%)

Shop/Store Owner(20%)

Paint/Refinish Technician (14%)

Sep. 2018

Body Technician (42%)

Paint/Refinish Technician (27%)

Shop/Store Owner(12%)

Body tech

Owner

Paint tech

CCIF Chair

2020-2022

…

Paul Prochilo

The Education-Industry Connection

Thank you!